On 10/22/25....(two hours after I posted a one star review on Yelp and Google), Ethan left me a…read morevoice message. He stated there are two Specialized Como Turbo e-bikes at his BikeSource shop on Sawmill Road. Ironically, this was the last day I could purchase a new ebike before leaving town. I wasn't born yesterday. His phone message was a CYA attempt to appease BikeSource management that he reached out to a complaining, potential customer. What about the TWELVE DAYS I lost of valuable vacation time waiting for an ebike to be shipped to BikeSource? I can't get those days back to cycle in Ohio. Hopefully, Ethan does better with future ebike customers. I'll never set foot in that store again that's for sure!

Went to Bike Source after riding a Trek Verve 3, Cannondale Adventure 1 and of course the…read moreSpecialized Roll 3.0. Personally I felt the Roll 3.0 was the best fit. IMO I actually bought the bicycle from the manger Will. He was great by the way and helped me dial it in with customizing it. They had the color I wanted in stock but I wanted to add the custom brown wall tires with the reflective stripe so they had to order them. This was not a problem, considering it was the 2st week of February. About a week and a half later Ethan called and said my bike was ready for pick up. When I got there and inspected the bike, I noticed a very small scratch on the bike and handle bar. I was really quiet and didn't know what to say? I felt kinda bummed, ya know? Ethan asked me if everything was alright and I showed him two minor flaws and explained to him I'm kinda OCD and he took a look and immediately was willing to rectify the situation. Very empathetic the entire time, he offered to order another one or discount this one a little if needed be. Most people couldn't care less but I asked him if it wouldn't be too much trouble if I got another one. Needless to say, another week later and I received a phone call saying the bike was ready. The fact that Ethan went above and beyond and understood how I felt without even really saying anything to him spoke volumes to me on how Bike Source employee(s) takes care of their customers. Ethan was super cool the entire experience and I loved showing up and they had the pedals on and all ready for me to ride was awesome. The fact my bike is little custom than stock is also really cool.

Called in desperation on a Saturday morning because we were in need of an emergency wheelchair…read morerepair and there's no one in town that could help. The man on the phone told my wife that the least he could do is take a look at if if we brought it in - no guarantees, but it was worth a shot. We got to the store and one of the employees came out to look at the chair and told us to bring it on in and they'd see what they could do. Within about twenty minutes, the wheel as fixed, the tires were fully inflated and we were back to enjoying our weekend! Aside from being very helpful, everyone working here was incredibly friendly. To top it all off, they have some of the most comfortable T-shirts I've ever worn! Thank you so much for everything - this is one of the rare times that I would give six stars if I could!

Bill and the other's at Cyclical Nature Bicycles do an amazing job! Doesn't matter if you're a…read morenewbie to the cycling world or a professional cyclists they will take care of you! If you're looking to take your cycling to the next level Bill does killer job with bike fits. Having a bike fit done was the best thing I've done. So go check them out!

Great selection of bikes and accessories. We came after looking everywhere for a 29" bike rack and…read moreextension racks. So glad we found them and with the wonderful customer service we will definitely be back. There is plenty of parking but beware it's a very busy plaza. Definitely recommend if you need anything for your bike or want a new bike.

Looked online for a very specific bike & only Johnny Velo had it. It was still in the store when we…read moregot there & after a test run I knew I wanted it! Great service & professional & efficient. Awesome small business to work with & they know their bikes!

So kind. I have RA and they assisted me in making sure my bike was serviced for ease of use and…read moreeven helped me to find a bike rack that wouldn't be too hard on my hands. They were very nice and are doing even more to get my bike in top shape than any other shop has ever said could be done. I'm so excited to toodle around on my bike!!

I came in to Beechwald bicycle to get my bike repaired. I gave him specific instructions, Tires,…read moretubes, tune-up and my pedals. I came back a week later and noticed that my pedals were done. They charged me $60 more to complete it. 4 rides into my season and the tires are already wearing out. Don't go here!!

Really nice place and all the staff is really helpful. I bought some breaks from their and the…read moreprice was really good.

I went into the Rode Home bike shop in downtown Worthington yesterdaYes to look at electric bikes!…read more The guy in back never came out from behind the desk to ask if he could assist me. iI'd been looking at electric bikes online, knew which brand was a better bike, the Aventon saw one and that man never gave me the time of day, no greeting no nothng! I even called my bf and was telling him they had two bikes I liked! He never offered ANY info about the bike, price, anything! I had to keep going back to him to ask questions as he was rude and offered no assistance!!!! I bought that same bike elsewhere, actually I bought two electric bikes! please don't shop at Ride Home Bike Shop, you'll be so disappointed!!!!!

My son purchased a bike that came partially assembled. We were ok with that until we learned that…read moreseveral parts of the assembly had been either misaligned or improperly positioned. I tried for hours to correct these and was ready to go back to the store until my wife suggested taking it here. I had never heard of Third Hand Bike but trusted her and the reviews and decided to bring it here. From what I understand, they are a non-profit organization comprised of volunteers. They don't necessarily do all of the work, they help you correct the issues and understand the how's and why's. They did indeed step in and do a great deal of the work, which I truly appreciated, just as I did the nostalgic conversations about bike designs over the decades. I highly recommend this group to anyone needing bike repair and if you're looking to purchase a used one, they have several in stock.

I love this untapped resource. i have been a few times and can't wait to return. Not only was Rida…read moreand everyone we encountered helpful and knowledgeable about bikes and bike repair, but the willingness to educate me as a mature woman about bike accessories, I have learned bike repair and maintenance!

Found a decent used bike here, very happy about that. Was…read morehere on a Saturday, quite a few people shopping and buying, but they took the time to tweek up the bike for us I though their prices were extremely reasonable. Thank you!!

I've bought three bikes from here (two new, one used) and they worked great, reasonable prices. The…read moreused one was especially nice. I also brought in a bike with a cracked frame and they put all the old parts on to a new frame and it works great. Staff are friendly and considerate. I always go here first when I'm looking for a bike in Columbus.