Well I have been going here for years and they always have helped. Today I found my screen saver…read morewas cracked. Liz the employee was extremely friendly and helpful. It is because of how employees treat you that I always return to this location. As far as ambiance it is clean and friendly. Need a store, this is the place.

The only people working in this location are children. The girl who was "helping" me managed to…read morelock me out of my phone for an hour! She was very obviously having trouble getting my phone to transfer, and instead of asking her coworkers for help, she continued on and locked me out completely. Not only did my time there (20 minutes) get wasted, I couldn't do anything at all until I could unlock my phone. Go to a different location. This one sucks.

My name is CEO Derrick Lamont Gullatte Face Dance Entertainment I us too Work for this company just…read morewanted to say hello

I needed a new phone screen and the speaker would not work for incoming calls. Wireless Toyz fixed…read moremy phone for less than 1/2 the price UBreak I Fix quoted me. My phone us working great now.

Working with Erik turned our 1 star review into 5 stars with his incredible customer service and…read morehelp with resolving our account creation issues. Back in October 2025, we transferred to Verizon from another carrier and traded in our phones during the account setup process. We were told to expect a specific amount for our devices and promotional gift cards for being new customers. (This all happened at a different Verizon location.) For some reason, there were issues with receiving the full compensation credit for our trade-in and our gift cards. The Verizon folks we were initially working with at the other location couldn't seem to track where the credit and gift cards went. It was at this point Erik took over our account and made it his mission to get us a resolution. From end of November to end of December 2025, he contacted customer service multiple times on our behalf to track down our missing credit balance. He proactively communicated the progress being made and consistently followed up with us to make sure we really got the credits and the promotional gift cards. While the initial signup was rocky, working with Erik re-instated our confidence in Verizon. He made sure we were heard and went above and beyond to ensure we were taken care of.

I'm reviewing this location because of Sergio. As soon as I walked in I was greeted by Sergio and…read moreready to assist. I was checking out different iPhones because I was thinking of upgrading. I asked him so many questions and he answered politely on each of them and gave me honest answers and not feeling forceful to upgrade. If you are looking to upgrade and go this location--ask for Sergio! The store is organized. Parking could be hectic due to location is next to Marshall's.

My wife dropped her phone. And the whole screen turned green. It was not cracked or anything else…read more After reaching out to a handful of places. All asking for "diagnostic fees" and have various upsells and fees depending if it had this or that, iRescue was the first spot they seemed so casual.. over the phone he asked for us to just swing by and within 15min he'll know if he can fix it or not. No sales tactics and nothing merely than just a conversation. He told me the price for a screen replacement since he believed (phone unseen at this point) that would most likely be the issue. We ended up waiting a day, then going with iRescue. They ended up replacing the screen and calling us that it's ready for pickup. Although it's not an OEM screen, this merely buys us time until the "latest and greatest" phone is released.

iRescue responded to my project request on Yelp very quickly and was able to get my phone repaired…read moresame day. We will definitely be using them in the future for any repairs.

Ramon at MSD Wireless and Repair did a great job at replacing my husband's Galaxy Note 8 battery…read more Not only did he have the battery on hand, he was able to have it done in about an hour. Ramon is very personable and has very reasonable prices. The store was very clean and organized. Will definitely use him again if needed, in the future and will refer him to family, friends, and neighbors.

Roman was so helpful and nice! Great repair shop! Great deals. I would highly recommendread more

Great staff and customer service! Always a pleasure to do business with TMobile and this store! So…read morefriendly and knowledgeable! Thanks for the great experience always!

I had one of the best phone store experiences of my life coming to T-Mobile to change providers…read more Destin M took outstanding care of us the very first second we walked in. He laid out multiple options for us and we found the best fitting option. My bill went from 210$ at my other provider and now i only pay 60$. I just wanna thank Destin again for giving me 5 star customer service and working with us to find our best option because times are tough now-days.

I came here for the first time and was actually impressed. The store was large, super clean,…read moreorganized, and there was no wait at all, so I was literally in and out. Customer service was great and everyone was helpful. Stopped by to get my daughter's screen protector replaced since it was cracked all over. One thing I've noticed lately is these newer screen protectors just don't seem to be made as durable as they used to be. It feels like you barely drop your phone once and suddenly there's a full spiderweb crack across it. I highly recommend getting the lifetime screen protector protection and paying the monthly fee because, at least for my family, it's definitely worth it. I'm in T-Mobile replacing screen protectors more often than I'd like to admit

Why do I even leave my house? Everything is available online…read moreand I have great cats, soft blankets, and snacks!! A T-Mobile retail employee at this store coerced David into purchasing a low-value (non functional) phone. They apparently accessed the account using the primary account holders PIN (my mom's law office) without permission to vague the purchase and misrepresented a paid-in-full device purchase as "service" in order to deny a return. He retained his existing number, so no new line was added despite their claim. This is a deceptive sales tactic designed to evade T-Mobile's own 14-day buyer's remorse policy. This isn't just shady -- it's textbook deceptive sales practice. They now say they will "make it right" but this doesn't change the fact that the employee saw an old guy who came in with a "factory unlocked phone" and told him unlocked phones couldn't be used and sold him a bottom level Samsung instead and is now claiming that David got the phone for free by adding a line (completely false... he didn't have that access.) 0/10 They offered to let him keep the phone and take 100 off the bill. We don't want the phone. We want this to never happen again. Scammy McScammerscam

My rating is only for this store and my experience with the associates and not about the Cox…read moreinternet service that I have. When I visit this store it's always very clean and I like the self check-in which allows the staff to know what you're there for and to hopefully address some easy cases right away when it doesn't require any lengthy conversation. I will say that if there are a few people in line to see an associate, at times you can expect to wait for quite a long time. This isn't the associate's fault, it's just that some cases are quite in depth and it can unfortunately cause a long wait. I've had to visit the store to switch out some equipment and maybe I was lucky, but it was painless and quick - under 10 min. It's always nice to have a store to go to in case you need to address some issues in person.

I've been a loyal Cox customer for over 10 years, but canceling my service was one of the most…read morefrustrating customer service experiences I've had. Over the years, my prices kept increasing, even while competitors began offering better pricing and service in my area. The cancellation process itself took far too long, and I was required to return equipment in person. When I arrived at the Cox store right when it opened at 10 AM, there was already a long line of customers waiting. It honestly felt like the process was made unnecessarily difficult and time-consuming. I stayed with Cox for years because there weren't many reliable alternatives available in my area, but now that there are other options, I decided to switch. I hope Cox improves both pricing transparency and the customer cancellation experience for long-time customers in the future. I decided to leave the store because I didn't have time to wait but they are ridiculous. I wish they just gave us a box so we can return the equipment via mail. I hate you, Cox and I'm glad I finally broke up with you!

Great service at a fair price. Fixed my screen quickly, could have had it the same day, but I had…read moreother things to do so I picked it up the next day.

They responded quickly, and gave a very helpful referral when we determined that there was another…read moreplace that could handle my special needs. I appreciate them!

I went into the store for the convenience of where I live to buy a charger for my car, and I was…read moretreated miserably. I've been a 17 year Verizon Wireless customer and I should not be told to look at my receipt when I asked questions.!!! And as I walked out, a gentleman sat and smiled at me in a cocky way. Not happy with their services door while I ever go to this establishment again.!!!!

Alicia at, the Verizon store On Craig Road in Las Vegas was the best rep we have had in the 20 year…read morehistory we have been with Verizon. I've never had anyone so eager to help, professional, easy-going, completely educated in Apple products and Verizon plans. We left the store with six new devices and she helped us with every device and answered every question. She made getting these devices an stress-free experience and when I had to go back with another question, she was eager to help. When I found out she's only been with a company less than a year, I was dumbfounded because of the experience we had just received. I have a feeling if I go back in the near future, she might not be in the store because they will definitely promote her. Debbie|