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    Boost Mobile by Simple Wireless

    3.0 (2 reviews)
    Closed 10:00 am - 7:00 pm

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    6 months ago

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    3 years ago

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    AT&T Store - At 3:30 in the afternoon. Door is locked and employee is laid out on the bench in the store watching a movie on his phone.

    AT&T Store

    2.2(11 reviews)
    5.9 mi
    $$$

    4/31 I went in at 11:30 to want to pay for a phone bill. Walk in there was only one worker and one…read moreclient. I didn't get not greet, a simple hello be right with you. The worker that work that morning just look up and didn't even acknowledge me as att client at all. I sat down waited for him to be done. Still haven't acknowledged me or even ask what I may needed. I understand the he had a client but a simple hello just letting me know would be nice. 20 min pass by I was amazed how unprofessional this worker was did not had client service at all. And continue to ignore me as if I wasn't there. Never going there again I went to federal way one and they all was busy but guess what they greet me and ask what I need and help me as soon they can. Kevin was very helpful from federal way att. If I could I give them auburn location zero star I only went because my mom had told me they are good workers there but apparently there is one that don't give a crap and zero client service!

    If I can get zero stars I could I went in there today to pay my uncle's phone bill and then usually…read moreI pay then I'm done she said no you have to go turn off your uncle's phone turn it back on and then it would work so we drove 30 minutes to his house to do that which we never done before and then still didn't work with a drive 30 minutes back there and then she said oh sorry we have to get you a new phone number which is really ridiculous and they look like four people in front of us while we were there first so zero Stars bad service thank you so much not GO TO A DIFFERENT AT&T STORE DO NOT GO TO THIS ONE THIS ONE IS GARBAGE I'M SWITCHING PHONE PLANS FOR MY UNCLE NEVER COMING BACK

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    AT&T Store

    AT&T Store

    2.8(65 reviews)
    6.2 mi
    $$

    Amazing, but you really need to sync up with the AT&T store if you have an Iphone or Apple watch as…read moretheres more complexity to setup of the Apple watch than it appears. Also, the products have changed and if you signed up with AT&T a decade ago your more than likely being overcharged. My advice is if you want the best deal switch to the PrePaid plan for the $60 Ultimate service that's basically a flat fee. If you stick with the PostPaid plan it's like a credit card and there's way more fees and this service is taxed by the governement. The PrePaid plan is treated by the governement like just a pay as you go, so off the grid. The knowledgeable staff can help you completely setup everything, it takes a few minutes and would be a pain using agents on the phone so just come into this store instead. Hint: If you go to Apple store and buy an Apple watch, walk immediately to this AT&T store for the setup as it's treated like another phone line.

    Had a terrible experience here last Sunday. Went in to…read moresimply add my service back to a new Apple phone and a sales rep, Christian, said they could lower my bill. They ended up lying about promotions and things that would lower my bill but ultimately they added a line, home tech protection and cancelled my wife's grandfathered insurance mobile insurance. This took my bill way up from my original. The first month being over a hundred dollars more and then 50 or sodollars more each month after. I am still having to have att change things back and not sure they will honor the mobile insurance plan. They also said it came with free Apple AirPods and I would just have to pay taxes - yet I was signed up for an installment plan for the full price of the air pods. Scam artists.

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    AT&T Store
    AT&T Store
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    Boost Mobile by Simple Wireless - mobilephones - Updated September 2026

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