This place is great. They work magic w repairs including replacing shattered screens for an awesome…read moredeal, water damage, new motberboards and my favorite thing was the simple plans. I had been a customer w T-Mobile for 7 years n had a horrible experience towards the end. Took my phone in there w no more plan or coverage and they hooked me up w simple mobile. I had to flash it n then had unlimited everything plan for $40/month n no other hidden fees. You really can't beat that or their friendly and attentive service and expertise. They are honest w you from the start so if they can't fix it they won't bs you. I happen to keep extra business cards of theirs in my purse and recommend this place to all my friends and coworkers with any and all phone issues. They are very knowledgeable so try them first before you decide to give up on your phone and throw it across the room.

I hope I am writing a review for the AT&T store in the mall. In any event, Norma was terrific…read more New phones, better plan, and very friendly!

I needed some tech support and went over on my break. I was greeted by two polite young men who…read moreattended to me quickly. They asked about my issues, and within a couple of minutes, my phone was back to normal again. Thank you to those guys the Thursday evening crew lol My interaction was so quick that I didn't get their names. I will definitely be going back to that store if I ever need help again.

April 18th, 2026, @ 5:30 Service is not good, customer service was bad, not helpful. Wanted to…read morecharge for accessories, however when buying a new phone all accessories are included. Person was lying, and the other employee was laughing as I challenge him with questions. This location at Chula Vista Mall, especially with these two employees working the location is unprofessional and a Scam. **BE AWARE** April 19th, I visited Criket located on Broadway and got great customer service, and all accessories were included with no additional cost.

What are the many things that when you go to buy a great phone and the many things that you may…read morelike in a phone when you have roommates that steal your phone when you get home from the hospital. Yes, it takes time to go through and get things returned back to normal and the things are to be replaced. Yes, when you lose that had all your office files and private numbers now, I have one of the best styluses a great new phone that was a little expensive to purchase this one I will keep with me. There are many things that you can find at the Chula Vista Mall the ones that can be your life savers and the places that you can buy the Important things. The Cricket store that had calmed my nerves to get something that was taken and get something that could last longer and have better storage and the usage. The great welcome that I had received and the helpful suggestions that and to see the new models I was told that I could get a new phone and still use my old number. To have a great staff person that was able to help me with the registering and the helpful sales that he had told me that my old phone that was no longer being produced, and this new model could do much more for me and still be able to handle the things that I do and the places that I travel to and the people that call me. The store is at a great location in the mall and the location can be viewed at angels and the products they carry are the best that are there. To have 350.00 dollars for the total of service and the phone together I was very satisfied and the product quality very nice and the screen color some of the best I have seen and worked with. In closing that I wanted to say is the staff at the store location they can take a look at prices and the plans they have if you need to change your number or your phone, they can help you with getting things done. From my shopping time it was the best Monday and be able to have smooth day and have great day with a new model phone .

These guys at the Grossmont location did a great job! My phone got run over and the screen went…read moredark, wouldn't turn off or on. In less than a day they had it running again. Thank you !

This place was awesome, great service! My phone is brand new I was very happy with the customer…read moreservice.

I have no experience using Northernaxcess as a phone carrier, so this review only applies to their…read morephone repair service. For god's sake, please do not send any equipment in for repair! I sent them an Iridium Extreme 9575 (currently a $1400 phone) for repair in June 2025. The phone had developed a microphone problem. Their website advertised a 5-7 business day turnaround on repairs. Suffice to say, weeks went by with absolutely no communication. I inquired a couple of times as to what was happening, and was met with stalling and excuses. In mid-August 2025, I was done and contacted them, asking them to cancel any repairs and return the phone. I agreed to pay the $100 inspection fee. There has been a lot of back and forth since then that I cannot possibly accurately convey here, but suffice to say they have said countless times they would return my phone but never have. The return of my property is all I have asked for since August. They also have my SIM card and a brand new battery I sent in with the phone. As I write this in December 2025, none of my property has been returned and I have no expectation it ever will be. I made complaints to the BBB, the San Diego County DA consumer division, and to the State of California Attorney General consumer division. The BBB closed the case as "unresolved" and stated that Northernaxcess was not making a good faith effort at a resolution. The attorney general's office declined to get involved, because they stated that Northernaxcess was not licensed to do business in California. I'm not sure how being an unlicensed business constitutes a license to steal, but it sure seems that way. As I see it, the actions of Northernaxcess constitute nothing less than grand theft.

Had issues with a Sat phone I bought elsewhere, ended up having to send it to Northern for…read moreservice... To make a long story short, Jeremy in service was way more than helpful, spend hours working on a problem that he hadn't created and helped overcome a very frustrating situation. Jeremy knows his stuff, is genuinely concerned with helping people, provides five star service, and is a nice guy on top of it. Highly recommend him!

Horrible experience. Waste of time for over 8 months trying to get them to connect my internet…read moreservice. Said could not as they were waiting for a closer cell tower. Never returned my calls. Installed a dish on my roof that never got connected. They were real fast in removing it when I finally got them to cancel and refund my money (owner never returned my calls, I had to physically go there, owner was not there and had to deal with his son). Would not recommend them at all.

Once again jelly digital has come to our rescue. Our ORBI system wasn't working correctly and they…read morehelped me troubleshoot, find the problem, and fix it. There's no way we would have figured this out on our own. Thank you for your patience and for taking the time to show us step by step how to fix our wifi. Thank fully, my kids were able to get back online and turn in their homework assignments. We appreciate you Jelly Digital

Miguel installed my internet and made the whole experience exceptionally smooth. He arrived early,…read morewas genuinely friendly, and he happily putting on shoe covers at my request, which I really appreciated. It was clear from the start that he was both knowledgeable and experienced. He took the time to answer all of my questions, explained the billing cycle so that I would know what to expect, and stayed until everything was confirmed to be working properly. I would recommend Wyyerd without hesitation, but I'd go a step further and specifically request Miguel as your installer. I've never had such a seamless, professional in-home service experience.

I had a great experience working with Rich from Wyyerd Internet. He provided outstanding customer…read moreservice from start to finish. He was professional, knowledgeable, and took the time to clearly explain everything, making the whole process smooth and stress-free. What really stood out was his responsiveness and willingness to go the extra mile to make sure everything was set up correctly and working perfectly. It's not often you come across someone who genuinely cares about the customer experience, but Rich absolutely does. Highly recommend working with him if you have the chance.

Recently I had trouble with my MacBook Air computer. I reached out to the Apple store for a qoute…read more However, since the computer is slightly older. I was informed there was nothing they could do. I was advised to purchase a new one. Afterwards I brought the computer to CPR Cell Phone repair. Alex, one of the technicians to a look and stated he could fix it. Not only did he fix it. The price was very reasonable as well. I highly reccomend this location. Upon receipt, my computer was working great. And I saved the cost of a replacement.

Very helpful staff with useful information, the gentleman took time explaining my options and…read morewhat's available, this level of service is much appreciated.