Awful customer service, all of the representatives were standing around on their phones. There was…read morean issue with an order placed and they were of zero help. The manager was standing there on his phone and couldn't be bothered to walk 5ft and come over and talk to us. He could hear us talking to the person who was "helping" us and just stood there did nothing to be helpful or even pretend to be helpful. Worst customer service I've had.

The worst customer service. Go to a different location if u can. Zero customer service skills. It's…read moreas if I was bothering their chitchatting. 3 workers in there and no help. At one point I asked if he "Oswell" could help and from a distance he said yes but we charge. So for common decency it's extra as well I guess. No bueno man. Hopefully Manager is aware of this. Do better.

Saturday 11am Only 2 people working Lots of apologies…read more We've been waiting 25 minutes and getting ready to head out without service. 5 other people waiting too

I know i left a review all-ready , but now i just got my ATT bill and just want to say thanks to…read moreJulia from ATT for adding add ons to my plan with out telling me about it. If you guys come here be really carful they ad add ons to your plan and don't inform you on it

Have been a customer for four years or more. When ever I…read moreneed technical help or advice they are available to answer my questions. They also have a decent military and, veterans discount. The billing department also offers help and good customer service. Also, their equipment and installers are very patient and are able to offer good suggestions.

I have been a customer for over 5 years. Living in a rural area, reliable internet used to be hard…read moreto come by, so I was glad to find Unwired at first. I even have one of their relay towers within 500 feet of my home, and in the beginning the service was decent. Over time, however, the connection slowed significantly. When I called customer service, they upgraded me at no extra cost, but only after I asked. I found it frustrating that they don't automatically extend available upgrades to loyal customers. Their policy seemed to be that you have to complain or ask before they offer improvements--even if your service is struggling. That didn't make sense to me from a customer service standpoint. In the past year, the issues have gotten worse. Video meetings often cut out or force me to turn off my camera because of poor connection speed. I've spent countless hours troubleshooting and calling customer support, but nothing has resolved the problem. I finally tested a new internet option and was shocked at the difference: four times the speed at half the cost. When I called to cancel Unwired, they didn't even try to keep me as a customer--they simply admitted their product wasn't the best available and let me go. My advice: Before signing up with Unwired, research other options. It doesn't take long to find better internet service at a much better price.

From the owner: JKA Communications has been serving the local communities in Kings, Tulare, Fresno, San Luis…read moreObispo, and Santa Barbara counties sInce 2001. We pride ourselves in providing the best service and entertainment experience to our customers. As your local authorized DIRECTV dealer, we offer the very best in satellite TV and bundled internet packages with unbeatable value and local service. Call us today to set up the best in television entertainment for your home or business.

Visited this store in April of this year and was assisted by the wonderful Silia M. She was so…read morekind, patient and funny. We actually cancelled our cell phone services with a different company that day and got a new plan with Spectrum for two cell phones and WiFi. We've been using Spectrum since then and have had no issues, service is great. The best part is our bill for all three mentioned is cheaper than the original cellphone plan we had. Thank you Silia. (Also, sorry I took so long to write the review I misplaced your business card and just found it, thank you again!)

My 84yo mother who pays for her acct and her 86yo neighbors Spectrum acct got new equipment last…read moreweek. Very hard for Mom to understand new remotes so she went to the Porterville store and requested someone come by and help her with it so on top of the $400+ she pays a month she was charged another $65 for the service call. Great job Spectrum. Maybe you could put the $65 toward inventing new equipment specifically for seniors. Easy to use or comes with a free service call.

I used JMS internet for a relative long time and in all my experience I have never run across…read moreanother Internet Service Provider who exhibited the level of courtesy, professionalism and customer care than JMS Internet. I consider them to be the very best of the very best in all respects. As to the Internet service I received from JMS I have never, in all my time with them, ever experienced any problems at all-- no downtime... no dropped connections... no throttling....nothing at all.... the service is spectacular and I sincerely doubt that anyone can find a better service than that which is offered by JMS Internet. Everytime I had a question for them, their response time was phenomenally short and the individual on their line helping me always knew exactly what to say to help me easily understand the answer to whatever question I was asking them. Let me sum it up this way: Absolutely phenomenal! JMS Internet has completely transformed my online experience with their outstanding service. From the moment I reached out, their friendly and knowledgeable staff made me feel valued and supported. The speed of their internet is simply unparalleled--lightning-fast and incredibly reliable! Their customer service is top-notch, with prompt responses and an eagerness to assist that is genuinely refreshing. Every interaction has been pleasant and efficient, showcasing their commitment to excellence. The installation process was seamless, and their technicians were both professional and courteous. Not only is their pricing fair and transparent, but their extensive range of packages ensures that everyone can find the perfect fit for their needs. I've never encountered such a customer-centric approach before; it's clear that JMS Internet prioritizes satisfaction above all else. If you're looking for a trustworthy, efficient, and simply outstanding internet provider, look no further. JMS Internet has my highest recommendation--truly exceptional in every way! The reason I had to part ways with them was an entirely personal matter and had nothing to do with JMS or their outstanding service. They are the best. Period.

We love JMS! We've had them for several years with no issues in our service. The customer service…read moreis always impeccable, and the actual Internet service is really reliable, fast, and has plenty of bandwidth for everything we need. Highly recommend!

I just had Uverse internet installed for my parents, since their existing ISP (Clear/wire) is…read moreshutting off in November 2015. I'm writing a review hoping that it might be helpful to somebody else if they find themselves in this situation. My parents and myself have two older (7+ years) Macs running Snow Leopard. We also have 2 iPhones and a Nexus 5, and a ChromeCast. When they came to hook up the internet, the tech was helpful and friendly. Unfortunately, when it came time to test the network, it seemed to only be working reliably for the newer devices (my phone, my mom's iPhone and the tech's iPad). On my parents' iMac it caused incessant hanging, and it actually froze up my MBP's entire Finder four times in a row, necessitating a hard reboot each time. The tech's eventual answer was to 'buy a new computer.' While that might be true, my parents shouldn't be expected to dump $$$ on a new computer just because of a switch in ISP! After much troubleshooting, I came to the conclusion that it was the all-in-one Modem/Wireless Router. I don't know if there are some settings that would make it function better or not, because it was basically impossible for me to check the settings before both computers would freeze. I had to boot in safe mode to turn off the wireless in the MBP, and unplug the Ethernet from the iMac. I ended up plugging an ethernet cable into my parents' old wireless router, and then using another ethernet cable to go into the iMac and using their old wireless for the rest of the devices. I wouldn't have bothered with their device as a router, except the tech unplugged everything and insisted that it should work. Maybe for newer Macs and Windows machines, but for the people who have totally functional computers that happen to be older, it's ridiculous and wasteful to think we would throw them out because they won't play nice with their buggy router! That said, the service they are getting currently is much better than Clear, and so far has been okay. We'll see how it holds up in the next few months.

Worse place ever. !! They are double dipping. Charging my account two times a month. Once thru…read moremy checking. Once thru my debit card. The checking was a every month payment Buy the new charge started in June So they should hv charged the lesser fee. The new fee But they continue to charge both. !!!' So they are double dipping. Their agent said no only one time a month. I went to my bank in Person and they verified. One payment is from your checking. One is from your debit card. Months ago i was supposed to get the lesser fee but it just started in june I had even forgot about it !! Just dropped att mobile and they still took 144 out of my acct in june. Omg. I got my work cut out. Im going to drop Uverse too now for sure. ATT. Worse company ever. ! Many many things hv happened to me and its all on yelp. They charged me 30 a month for a phone they disconnected for a year and never paid my money back No refunds they said. Horrible company. They will take every .dollar they can but i will report this and call the BBB . To file a complaint My bank is going to fight this too. Beware of this company. Find a phone. Forget it. They never found my phones at all Someone in Hanford is still Using my phone !!

Very Very Disappointed with DISH - Love the cable service…read moreitself! 4-5 Stars on cable service but hate the customer service and policy. 1 STAR ON Customer Service. Took hours ... called 2X and was on phone for hours. I can't believe DISH charges you a monthly lease for their equipment but when their equipment goes out YOU the consumer have to pay for them to come out and change the equipment. They won't send you the equipment to replace but you have to pay $100 for a technician to come out to tell you the equipment is bad. Mind you the equipment that they give or you lease from them is REFURBISHED!! NOT NEW!! Dish has made its money on the equipment but want to continue to charge you for them coming out. However you can get a service plan for $9.99 a month which you can purchase for a no fee technician. AGAIN Why should I have to pay for your faulty equipment? I'm already leasing the equipment. augh!!! this is totally wrong! I can see charging me a technician fee if it was my fault but this was YOUR Equipment. The wireless joey access point worked the night before DISH did the every night reset. So we got the tech out today and he had to change the equipment because he too after 2 hours couldn't get it to work. He replaced the wireless access point with ...get this a NEW REFURBISHED equipment but could not guarantee that this access point won't go out all he could say is it is working right now. Now I'm stuck in a 2 year contract 1 year and 4 months to go. Mind you the equipment only lasted 8 months. VERY DISAPPOINTED WITH DISH CUSTOMER SERVICE. I THINK THEY ARE WRONG. You want to save money then go pick up your equipment that is left on all those houses that cancel your service. - Very upset customer. - Very upset customer - Oh yes the customer service did agree to reduce the tech fee to $47.50 but its not the money - if you leasing your equipment you shouldn't get charged to have it swapped out. What If I get another "lemon" so to speak and it goes out in a month.

This has to be the worst cable company in America! My cable went out, called and scheduled an…read moreappointment. They came , charged me 50 bucks them replaced the dish, tested it and then left. The same day I started getting a ton of error messages and freezing my TV. They came back a few days later and the dude right off the bat says, "I didn't do this";the pipe is bent. I ask what do you mean? Just replace it. He says no because I am being rude. I wanted to Spank his ass like a baby because that's how he acted. I couldn't believe it. They don't make men like they use to. Anyway, pissed me off because of their service and how unprofessional they are. I ordered direct TV. They are coming tomorrow. Gonna throw their crap out and tell them come get it?