Amelia's service was absolutely amazing. She greeted us as we came in, offered a hand if we needed…read moreher & was quick to check if the product I wanted to buy was in great condition. Definitely will be coming back for more key pieces for my apartment soon What I bought: Frankenstein's Monster poster Bride of Frankenstein poster The coffin shaped photo frames

I was just here minutes ago with my daughter. What an awesome business! If you're into classic…read moremonsters, great Halloween themed items, furniture, lamps, etc., this is the place for it. Many items are custom made and are terrific. The two rooms in the back of the store are eerily inviting. Great items, great prices. This is a store you'll be returning to, I guarantee!

Really nice guy, super fair prices for healthy plants. They have all types of plants and pots,…read morefertilizers, decor etc. Will definitely be coming back! Left with 4 plants for our new apartment.

Great service , very helpful and knowledgeable. Good…read moreselection of philodendrons nice Monsteras selection. I found my Monstera burl Marx flame 6" pot best damn price anywhere . I have to say that their prices are very low . Go check them out!

I want to specifically recognize Oscar and the store manager, Seaan, at Floor & Decor. As a…read moreconstruction and design professional, I had to source materials and design several bathrooms -- selecting tile, coordinating ground colors, finishes, and all the necessary materials. Oscar truly went above and beyond. He was patient, knowledgeable, and incredibly helpful throughout the entire process. He took the time to help me choose everything I needed and made sure the materials coordinated perfectly. His customer service and attention to detail made a big difference. We did experience a hiccup with one of the cashiers, which caused a significant inconvenience. However, Seaan stepped in immediately, handled the situation professionally, and provided the appropriate credits. He took care of business exactly the way a strong manager should -- fair, solution-oriented, and respectful. Because of how they handled everything, I will absolutely continue giving them our business. Great customer service and true professionalism go a long way. Highly recommend this team!

Absolutely the worst customer service I have ever experienced…read more Before I paid, the salesperson specifically warned me that tiles from different production batches would have different colors. Because of that, I made it crystal clear that I wanted ALL of my tiles from the SAME batch. I was promised that would not be a problem. After my contractor finished installing and cleaning the floor, we immediately noticed an obvious color difference across the floor. At first glance it may not be obvious, but once you see it, you can't unsee it. A brand-new floor should NEVER look like this. I checked every box myself and discovered that about two-thirds of my order was Batch 1M21, while the rest was Batch 1M35. The store literally mixed two different batches together after promising they wouldn't. The most outrageous part? The correct batch (1M35) is NOT out of stock. They still have more than 140 pieces available. They simply gave me the wrong batch. When I went back to the store expecting them to fix THEIR mistake, the manager refused to take any responsibility. Instead, he told me I had to: * Buy replacement tiles again with only a 20% discount * Pay the transfer fee * Pay the shipping costs * Pay any other related expenses * Contact corporate myself Are you serious? If you truly believe your store did nothing wrong, why offer me a 20% discount in the first place? That tells me you know a mistake was made--you just don't want to take responsibility for it. I paid for matching tiles because your employee promised matching tiles. Your store mixed the batches, not me. Yet somehow I'm expected to pay thousands more to fix YOUR mistake? That is beyond unacceptable. Now I'm left with a brand-new floor that has visible color variation throughout my home because of the store's negligence. Replacing it would mean tearing out a newly installed floor, buying new materials, and paying labor all over again--simply because the store failed to provide what they promised. I would never recommend buying tile from this store. If they make a mistake, don't expect them to stand behind their product or take responsibility. Save yourself the stress, time, and money, and shop somewhere else.

Isaac, Austin, and Jay are amazing! My wife and I had to…read moremake a quick purchase tiles/vinyl/grout etc for our adu project today 5/27/26 for pickup tomorrow. During our visit to the store they all each provided excellent customer service answering all our questions and providing input and suggestions. The items we ordered were priced within our budget and great quality. I highly recommend visiting this store and requesting Isaac, Austin, or Jays assistance. Thank you gentlemen for providing an excellent customer experience for me and my wife!

Helpful employees. Savannah gave us great recommendations on floor tiles w/ the selected wall…read moretiles and she seems to really knows the products

My boyfriend and I just recently bought a handmade storage bench from Raul. Not only is the bench…read morebeautiful, it's sturdy and excellently crafted. Pickup was extremely easy. Raul is a great guy. Honest, kind and very talented. The piece we got was given to us at a great price! We really couldn't be happier. Thanks so much Raul! Can't wait to see you again in the future for other beautiful pieces!

raul is so kind and communicative! he made me a corner bench with storage to my exact…read morespecs/color/etc and turned it around in a week! i also appreciated that he sent me progress photos as it was being built. the craftsmanship is lovely and he is extremely personable. he even delivered it to me all the way in west hollywood and brought it up the stairs. 10/10 recommend!!!

This is a large, clean and well organized warehouse full of furniture and other items. The staff is…read morevery nice and professional and I will definitely go back for more.

TL;DR: Cheap quality stuff at low prices…read more Saw this place advertised on some social media video and it's kind of close by and we were looking for outdoor furniture so we decided to go take a look. The room is pretty big so thought there was going to be a lot of good stuff. Looking around the place it became quickly apparent that this stuff is really just overstock stuff. Sitting in the chairs and feeling the fabric of the furniture you can tell the quality is somewhat lower which is reflected in the prices. After walking around for a few minutes we decided to leave. The prices are good but the stuff just seems disposable. Like you just replace them every year. We just didn't find anything worthwhile and the social media post was obviously an exaggeration and just had to pass. Only go if you want low prices over quality. But we had to pass.

Excellent selection of quality furniture and bedding, professional and friendly sales people and a…read moregreat value to quality for the price. We looked at several furniture stores and went to LA Furniture Store and Design Center based on the outstanding customer reviews. We were looking for a mid-end sofa recliner and found exactly what we wanted: A quality piece of furniture, firm and comfortable, with a durable leather covering and backed by a good company. Phillip, our sales person, introduced himself as we entered and informed us about the sale prices and the layout of the store. He allowed us to browse, uninterrupted and was available to answer any questions that we had. He made the buying process very relaxed and convenient. We wanted to think about the purchase so we called back the next day and Phillip assisted us with placing our order online. The process was secure and convenient as they use a secure link to provide credit card information. Phillip kept in contact with us throughout this process and confirmed each step, which was reassuring. We highly recommend LA Furniture Store and Design Center based on our exceptional experience.

All pieces bought were badly damaged. Took photos and videos and sent to customers service and they…read morewere not only rude kept telling me to take videos and pictures by keeping furniture together. Kept denying refund. Store agents showed utter disregard to respect and said they won't refund and don't care how I handled the issue. Never buying anything from them again. I had to pay extra to get the furniture removed from my apartment since it was completely damaged.

Amazing selection of tile and other few Mexican items for very reasonable prices! The owner is also…read morevery helpful and nice. He speaks English and Spanish.

It was great service Value and selection was great for the…read moreprice Would go back again