So my dad couldn't get in old phone and we brought it back to get it turned on and Jennifer. Turned…read moreit back on. But then my dad couldn't get in it when we got home . So we came back and Jennifer gave my dad a new email and password. Thank you.

It's a good service but don't say the girlfriends name to put on account Because if you two break…read moreup there is no taking that name off unless the service gets cut off for 3 months and they didn't tell me that in the beginning.

The hours listed at the door show them open at 10 a.m. every day. I went by today at about 11:30,…read moreand they were locked up tight. I called the number, and it said they weren't accepting messages because voicemail hasn't been set up. This is a phone store.

My guy Jack bought a phone from Cricket but I think he got a used phone because when he went to…read moredownload the WhatsApp it had numbers already programmed in the phone. But you don't need ID to get a phone. The whole process took like 30 mins thanks Abraham but he needs a New Phone Not a refurbished phone.This phone cost him $175 he needs a new one not a refurbished one. And the name on the phone said Ushaunda Owens. That was not the way it was suppose to be.

Christian was great ! Helped my boyfriend get a new phone! Super friendly and very helpful…read more Definitely coming back to this cricket for anything involving my phone!

This place is really good to come in via phone is really good prices to even got accessories I want…read moreto we're not expecting to buy a phone but the great service and great product they have in here I recommend everybody like to come and buy a phone to come here into repair the phones

Vanessa was really nice and helpful when my sim card wasn't working and also helped me upgrade my…read morephone to the 15 plus super fast

My husband and I were very disappointed. We went into the store because we were thinking of…read moreswitching cell phone plans, and were offered a plan that was very comparable, with new cell phones. We were verbally advised of what monthly payment to expect on our auto pay. The first bill was more than seven times what we were quoted, insurance and someone up plan were added to our plan without our permission we had to spend over five hours on the phone with customer service three different times, and go down to the store several times. Finally, we worked out a plan and got a lot of the charges off, however, the plan is still more expensive than the plan we've had with our existing cell phone company for 20 years. We're now locked in for three years the reps there do not give truthful quotes.. I would recommend going anywhere else T-Mobile or a reputable company not this location.

Here we go again with spectrum not working again on Feb. 25 2026 since 6:00 am til 8:00 cable going…read morein and out and freezing up again ‍ Spectrum needs to improve better Service with our cable .

The worst Customer service associate…read more I stopped there to add mobile lines Susan Riddle helped me first she told me no worries when u leave I will give you all your lines working . After I signed all the documents she told me are u ready to go I said why do I need my new lines working . She changed and said NOOO you need to wait or call customer service to activate your phones lines . Well I left I called 5 o 6 times customer service also terrible service. Few day later I stop at this store . Ari customer service associate helped me . With a completely bad attitude looks like I owe him something or asking for something free . Making short all of this I don't know why spectrum hired this kind of person. Now I understand why this store got bad reviews