Professional, friendly and fast service! They offered me great advice that saved me a lot of…read moreheadache and more importantly a lot of money on my trade in value!

Very transparent and great customer service!! 5 star service. Fixed my PS5 the same day and even…read moreexplain the terrible job that was completed prior to visiting Tech Surgeon Av!

I called (661-266-4542) hoping to buy a phone for my aunt and put it on my plan for her to pick up…read more(She lives not far from this Palmdale store; I live ~300 miles away). I called a couple times around noon, and got sent to voicemail. Well, not actual voicemail, because the recording just said voicemail hasn't been set up. Seems like a bad sign for a phone store, but whatever, obviously not available to take my call. I finally get through to someone later that afternoon and explain what I want to do. Without answering my question as to whether it's possible, he asks for my phone number (which I give) and then my PIN. For whatever reason, I get a bad vibe. Maybe it's all the training I get at work to never share my password with another living soul. And though I realize I'm calling to do business about my phone plan, I just wasn't comfortable giving up my PIN; at least not while we're still at the planning stage. I explain that, and ask if there's another way to continue. No. (Boost, are you listening?) So then I think, well, I like my PIN; how about I change it to something temporary and then call back? So I ask the guy's name so I can ask for him later. No. At this point, he's mocking me--using the same language I used earlier about my PIN. And he's very clear that he won't tell me his name. So get off the phone pretty annoyed. But I move forward with the temporary PIN anyway. I call back 2 more times at about 4pm and get the same non-existent voicemail as before. I figure it's a sign to take my business elsewhere. I give up and order the phone online instead. You might be better off doing the same.

From the owner: Our business is to make our customers feel like they’re at home feel free to ask any questions they…read moregot concerns about their phones activations and anything they need to know on the new service which is Boost Mobile or their current service which is with us we’re really happy to have you guys

I placed an order for a replacement screen for my daughters Ipad which broke when dropped. We…read morereceived a call that it was in, but when we went in we were told it was used for another Ipad. We were told that a replacement would be ordered and we would receive a call. We checked a couple times and still nothing. We than receive a call asking if we wanted the item still. We went in today only to find out that they ordered a refurbished product and they will be charging us a $60 stocking fee. Not only did we pay for the product, installation and now they will be charging a restocking fee. I'll be checking with the credit card company about disputing the fee. Do not go here they are frauds!

Charged me 77$ for two screen covers is crazy work. They did not tell me it was going to be that…read moremuch until I was checking out with it on my phones already. They are 5$ on Amazon. I will not go back!

Awesome. On and out in 10 minutes!!! Come thru and get out quickly and efficiently while you…read moreshop...

Have this guy 5 star but no longer went to get my batteries replaced only for it to mess up 2 month…read morein prob a bad battery or after market don't come here waste of time and money

Nextgen can fix anything! I went to 3 different places in…read morethe AV to fix my Samsung Galaxy 6 smart watch and was told to take it to a Samsung provider because it could not be fixed. Nextgen was my last hope for same day service. It's now located in an upstairs building. The diagnosed it for free and confirmed the watch was not damaged and were able to seal the screen back on in less than 5 minutes. I will take all my tech gear here for now on. I'm one happy customer.

They were the only one in town that could fix my iPhone, and they did. I wasted time and money at…read moreanother iPhone repair shop only to bring it to Nextgen and have my phone fixed in 30 minutes for half the price I had already paid. Great work, great knowledge. Thank you.

We have been regular customers at this location for years. They are no longer across from food…read morecourt, we found them towards Old Navy. The sales associate that helped us we had never seen before. There was a customer ahead of us that seemed a little irritated that that what he was asking for was not found. It seems this employee was from another location and didn't know where things were. When it was my turn, one item I needed wasn't in stock. It worked out for me, I have a new case I like better that I got online from another company. I think I will stay with Zagg for screen protector, but I'll order online. 7/15/25

So this place is my go-to for my screen protector. I literally changed my screen around every 6…read moremonths because I am vicious with my phone. I hate when my cell is scratched up.Service, is always great and fast and so is the price. Thank you Daisy and Monique

It's a good service but don't say the girlfriends name to put on account Because if you two break…read moreup there is no taking that name off unless the service gets cut off for 3 months and they didn't tell me that in the beginning.

The hours listed at the door show them open at 10 a.m. every day. I went by today at about 11:30,…read moreand they were locked up tight. I called the number, and it said they weren't accepting messages because voicemail hasn't been set up. This is a phone store.

This place is really good to come in via phone is really good prices to even got accessories I want…read moreto we're not expecting to buy a phone but the great service and great product they have in here I recommend everybody like to come and buy a phone to come here into repair the phones

Vanessa was really nice and helpful when my sim card wasn't working and also helped me upgrade my…read morephone to the 15 plus super fast

Robert was extremely unhelpful and frustrating to deal with. He spent nearly an hour talking in…read morecircles without actually resolving my issue, and the interaction felt very inefficient. In the end, I had to go to a different store where another employee solved the exact same problem in under 5 minutes. I expected better communication, and more competence.