I am happy because he was able to fix my Michael Kors watches. I went to another jeweler who…read morecouldn't fix my watch because he said it was broken. But I came here and he said it works just fine and he put the battery. I'll keep coming back.

Didn't give me back any links and gave me a hard time on screws saying it was going to take an…read moreextra day. I came back the next day and still had to wait and hour. Went back home only to see that my watch was missing a piece and the end. Don't even want to go back anymore sucks because I use to like to go here just make sure you have everything before you leave

I had my son pendant repaired today. They were fair on pricing and honest! David did the repair and…read morethe lady there was so helper and even let me know I have a 90 day warranty. Thank you guys!

They always take care of my family even when just pass g through for a cleaning. Super happy with…read moremy Christmas gift.

Absolutely the worst customer service. Came in for pricing…read moreon rings. Wanted to see different designs. The guy that "helped" me was so rude. I told him what I was looking for and that I was looking for design and price options before deciding on buying. I also made it very clear that I was only looking for ideas and I'd need to bring my engagement ring in to see what would match with it. And if I decided to buy, I would come back at a later time. He was desperate for me to buy any ring, even if I didn't like it. He kept pushing me very aggressively and rudely. His responses to me throughout the visit.... "Who cares [about wanting to bring my engagement ring in], just buy this ring", "you should just get this one right now", "just get this one", "can you go get your other ring right now?", "how far do you live, go get your ring", "when can you come back?", "tomorrow? Monday? Tuesday?".... and more. It was an awful experience. I spent my money elsewhere, where I was treated with respect and not forced to buy something I didn't want. Very shady business practices.

Always friendly helpful and reasonable prices. Family owned. Just brought my daughter in to buy a…read morenew ring. She was very happy with her choice and service

They are the best. Very nice prices are great for jewelry and fir all repairs. Abs they don't send…read moreout your jewelry. Thank you for your wonderful service all these years.

This is a very friendly family business. Needed some items engraved for a unique special gift and…read moreAnthony pulled through! The brothers are great and everyone there is very nice. I will definitely go there again for any future needs of jewelry and gifts etc.

I went in for a birthday present. I bought a rope chain from them at a good price. I went to other…read moreplaces and they didn't match up to what I wanted. Trust me this place will get you what you are looking for. I'm going to have them do a custom pendant for me soon. Thanks again!

Initially I was driving by 17th east and I saw the street sign that said "cash 4 gold" so I took a…read morequick detour and got my ring appraised. Great humble people with a lot of knowledge. I ended up selling the ring and also got another ring resized and they did it the same day. I am content with the service. highly recommended.

Customer service was amazing! They fixed a pair of my earring for free and they looked like I had…read morejust bought them again! Am definitely coming again just because how nice they were to me and my family.

Absolutely love this shop! Great service, newly owned by such a sweet family. I'm obsessed with the…read morejewelry and variety! Such great pieces and finds!

Took in 3 items to get fix . One was my bracelet that needed to be repair (Broke again 1 week after…read morewearing). The other one was my wedding ring which the center diamond needed to be tightened (Still working thank Goodness, a bit lose but hanging there). Last item was a necklace which had a broken clasp. I am allergic to anything but gold and before they repaired it i made sure to ask if they were replacing it with another gold one. They said yes and charged me for a gold clasp. I started noticing my neck breaking out and turning black, took off my necklace and the clasp is completely black! They lied to me about the metal, they charged me for gold and everything so far has been unable to use. I definitely don't trust them anymore!

Awesome jewelry repair. Super friendly and knowledgeable service. I highly recommend!read more

Shoutout Jimmy, went to get a watch resized and he took care of me. Highly recommend coming here if…read moreyou value a shop's character.

Saturday night at the Taste of Yorba Linda and who knew that, as I walked around, not just enjoying…read morethe food, but the different vendors that I would have an amazing experience with Tatiana!!! Personally, caring, friendly and a genuine huge heart! Thank you for providing us with an exceptional customer service experience! Love our bracelets!!!

The workers will lie to your face just to ensure they receive a sale. The workers will not value…read morethe 10 day grace period of returns and will give you attitude and ask you stupid questions. I bought a ring here and was very excited and got it ordered and resized and when I cane to pick it up it was a whole different ring with a different background color? It was sized horribly, it had disgusting buffing stains inside. Very unprofessional, treated me as if I was just money and not a customer.

A bunch of scammers, don't trust them on their 10 day money back guarantee, they will make up…read moreexcuses not to give you a refund, and they will direct you to customer service that doesn't pick up . I was disappointed in the ring I received because it was botched and I went back the same day and the sales associate wasn't working with me. my ring was stained and the sizing was lop sided, she continued to ask me if the oval shape of my ring " bothers me " I said yes because if I pay for something, I expect it to be perfect. She was trying to make my complaint " not a big deal " and I continued to stand my ground. I don't appreciate belittling. I would take my business else where. They are very unprofessional and their products are cheap and not to mention the scamming of the 10 day money back guarantee. DONT GO HERE.

The whole team was amazingly helpful and kind. I was having…read morea freak out about the authenticity of some jewelry an elder relative purchased elsewhere. Whole team provided excellent service and documentation about the jewelry and provided information about the pieces to ease my nervous. Great service. Afterward I was able to browse a variety of the selection of the jewelry designed there. Gorgeous pieces! Would recommend to others.

Beautiful jewelry with amazing customer service!! Dominique's was so helpful & the best in SCV!read more