There was a guy visiting from the Cottonwood Store who really helped us out! We were able to…read moretransfer my dad's number much more easily and faster than I expected! And the price for 4 or 5 phone lines is a super good deal!

If I could give them a minus star I would give them-1000000000 starsThese people are criminals! I…read morehad built up a large credit on my account just in case I didn't have the money for my bill. I'm disabled and on disability so I never know if an emergency will need to be paid and I won't have the money for my bill. I ended up leaving cricket and they wouldn't refund my $711.00 I wouldn't recommend them to anyone! I'm so upset and I need that money!! But they keep saying that they don't have a refund policy. I call BS!!!!!

I came in and was immediately greeted, only waited 2 minutes to be talked to, I'm not sure what the…read morerepresentative's name was unfortunately, but he was super friendly and helpful. I appreciated the quickness to welcome and assist in picking up a phone for a trade-in. I was also impressed with how easy and fast the process was to pick up the iPhone 17 from the locker! Super cool experience, thank you to the sir who made my Verizon experience smooth and informative.

Waited an hour and a half and they let someone go ahead of us…read moreAnd they didn't have what we asked for in the beginning

Get the paper work ready for Lucy to get a raise. She is knowledgeable friendly helpful and a…read morewonderful personality. Just loved my experience. Great employee.

We had a simply great experience with the guys at T-Mobile (3030 E State Route 69 STE B Prescott AZ…read more: David Butler and Mauricio Holgun. Had been putting it off and were so impressed with how well they walked us through updating both my and my husband's phone. Highly recommend this place and these guys!

Great customer service from the team here in Prescott Valley! Got me what I needed and the Fiber…read moreinternet is awesome!

I cannot recommend this repair service highly enough! This is my second experience using Nerdy…read moreNeighbor and If I could give them more than five stars, I absolutely would. The Issue: My smart phone was accidentally thrown into Talk Back mode when my basset hound puppy, unhappy because his sister had grabbed the prime real estate area on the bed which is snuggled into my side, stomped on my chest with the full force of all his 32 pounds centered into one paw. This caused a seismic event on the bed and by the time the shaking was over, my phone was stuck in Talk Back mode. After spending at least two hours trying everything suggested from Google, You Tube and Reddit to fix the problem, I became despondent. As I am not very diligent at backing up important data, I was worried I would never see my contacts, photos and text messages again. The Hero: 1. Ethan convinced me to bring the phone in. 2. He got it working and back to normal within approximately 15 seconds. 3. He saved my professional life since I depend on my phone daily for all professional contacts. 4. He refused to charge me for the service. The Verdict: Nerdy Neighbor is my go-to for all my electronic repair needs. I highly recommend them for their professionalism, expertise and heroic tech repair service!

I am a student who came in with a computer that wasn't charging consistently. Nerdy Neighbor failed…read moreto fix my computer TWICE and refused to refund me. The first time they replaced the battery and it was about $270 and when my computer wasn't fixed I brought it back in and they replaced the charging ports, this was $98 because they only charged me for the new ports. Up to this point I was satisfied and felt that the service was good. Then I got my computer back again and it still wasn't fixed. I am out almost $400, I am skipping grocery trips to be able to afford this and I have missed countless assignments bringing it into the shop. I called to ask for a refund and they refused to refund the work- the majority of the price and said they would refund the parts but only if they stripped the parts from my computer so I am then out hundreds of dollars and I would have a completely un-usable computer. They would have the parts back to use in another computer and still were paid for their work. 100% a massive waste of time and money and now I can hardly afford to get it fixed elsewhere. (edited review to add photo)

Never will I use AT&T. My father passed away and even though I informed AT&T they still took out an…read moreautopay after his death. I called and the representative stated "we don't process refunds". So they charge you even after death. What a disgrace!

I decided to change back to Verizon for better coverage and I previously used Verizon for about 20…read moreyears. I need my phone due to serious health issues. I spent most of a day and was told I had to come back the next day to finish. I went back and then they said it would be another day! They were very rude and dismissive. This is an emergency phone since I am a 100% disabled veteran with a transplant and the VA calls me all the time. The workers at this store did not care about anyone but themselves.