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    O'Reilly Auto Parts

    5.0 (6 reviews)
    Open 7:00 am - 9:00 pm
    Updated 2 weeks ago

    Services - O'Reilly Auto Parts

    Vehicle battery testing

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    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    4 years ago

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    5 years ago

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    4 years ago

    Matthew was very helpful getting my rotors for my truck and making sure they were the right ones then carried them out for me! Very helpful

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    5 years ago

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    5 years ago

    We needed a headlamp bulb. Joel was the guy that helped us. He was knowledgeable and professional. The service was fantastic.

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    Findlay Subaru Prescott

    Findlay Subaru Prescott

    4.1
    (121 reviews)

    I usually don't write reviews, but after my experience at Subaru, I felt compelled to share it…read more Unfortunately, I purchased my Subaru from the Prescott Kia with an extended warranty. When I bought the vehicle, I was told the 120,000-mile service had already been completed. Yesterday, I took my Subaru to the Subaru dealership in Prescott for what I thought would be a simple oil change and tire rotation. That's when I had the pleasure of meeting Michael Collon, my service advisor. To my surprise, Michael discovered that the 120,000-mile service had never been performed. What I expected to be about a $100 visit suddenly became a nearly $1,000 service. I even called Kia, hoping it was just a paperwork error and that the service had actually been done, as they stated when I bought the car, but not entered into their system. Instead of trying to help, I was simply told there was nothing they could do and that "we never said that". I'm sure Michael could see the disappointment and stress on my face. Having to unexpectedly come up with that kind of money was overwhelming. That's when Michael truly went above and beyond. People often say they were "treated like family," but that phrase genuinely applies here. Michael treated me the way I imagine he would treat his own sister--with kindness, compassion, and a sincere desire to make sure I was taken care of. He never made me feel like just another customer. Not only did he arrange for all of the necessary service to be completed that day, but he also provided me with a loaner vehicle so I could keep the appointments and errands I already had planned. He made what could have been an incredibly stressful day feel seamless and manageable. When I returned, my Subaru was ready, the service had been completed perfectly, and then Michael surprised me again by giving me a 10% discount on the service. I was honestly blown away by his generosity and professionalism. Every single person I interacted with at Subaru was friendly, down-to-earth, professional, and had a wonderful sense of humor. Subaru, with their kindness helped ease what started out as a very stressful situation. My experience at Subaru is a stark comparison to my experience at Kia in which their sales people adorned with all their thick gold jewelry and their attitudes that dripped with greed aimed at misleading us to simply sell the car. However, because of my experience at Subaru, I will never take my vehicle anywhere else for service. And when it's time to purchase my next vehicle, I'll be buying it directly from this Subaru dealership. Thank you, Michael, and thank you to the entire Subaru team for your exceptional customer service, compassion, and integrity. You turned a difficult situation into one that reminded me that there are still businesses that truly care about their customers. I highly recommend Subaru to anyone looking for outstanding service.

    Thank you Rebecca!! I love my Crosstrek!! You were all great to work with! Quick and easy!read more

    O'Reilly Auto Parts

    O'Reilly Auto Parts

    4.3
    (11 reviews)

    I recently has to replace my car battery and purchased a Super Start Extreme with the 3-year…read morewarranty. When I replaced my battery, I discovered that it was a - wait for it - a Super Start Extreme that my mechanic has put in two years and two months ago (I saved the receipt). I took the old battery into O'Reilly's, they verified that it was bad, and they refunded my entire purchase price. I expected them to prorate it, but they told me that the warranty was for a free replacement if the battery didn't last for three years. Way to stand behind your product O'Reilly Auto Parts team!

    O'Reilly auto parts prides themselves on changing windshield wipers and replacing headlight bulbs…read more I went here last week. Stephen sold me a headlight bulb. I asked him to please replace it for me. I could tell he wasn't very keen on that idea so he came out (with attitude) and 1/2 heartedly pretended to open the area to replace the bulb. I could tell he just didn't want to do it. He said "yeah i can't do it" I asked if somebody else in the store could help me and he said no. I went across the street to AutoZone and asked one of the employees there if it was difficult to change the lightbulb out, an employee there said no it should take about 30 seconds. I told him I wanted to bring back the bulb to O'Reilly and buy one from him. He proceeded to let me know that they were out of stock for my car. he offered to replace the one from O'Reilly's for me!!!!!! He literally popped the area opened and replaced it in 30 seconds. I called O'Reilly's corporate office and I am hoping they took action.

    O'Reilly Auto Parts - autopartssupplies - Updated July 2026

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