Justin did a wonderful job, he was polite, courteous, and overall had a good vibe. He hooked us up…read morewith 2 iPhone 17 pro max's, and an iPad! I definitely recommend this store, and his assistance with all your needs! Thanks Justin !

The store on Gateway is trash, will never go here again!! Went in for a simple phone pickup for a…read morenext up-upgrade and turned into a nightmare. Got a call several days later that I needed to come back in with the phone because they did not get a receipt in their system when they scanned the phone to me. Told me if I didn't come in for them to fix their screw up, it would eventually be marked as stolen and would cause me more trouble. I went into the store and spent over 2 hours without the issue being resolved, (and had to leave my new phone there and they reactivated my old phone) but with the hopes they would have it fixed before the store closed that day since I already had a phone case & screen protector on the new one. Never got a call back before store closed. I had to follow up and they told me they put in a ticket but AT&T was going to be closing for the weekend and it may be Monday before it was resolved, & they would let me know of updates... I called back to see about my old phone they reactivated cuz it was originally supposed to have been returned by that Sunday. They told me I'd have to call back tomorrow (Saturday) when the manager was there cuz she had just left and she was the only one that could answer that. I called back Saturday during the hours she would be there and they would not answer my call until the 4th time I tried and then would not let me speak to the manager and was rude and asked me what I needed. I didn't even have to explain the situation to this person I've never spoken to before, she already seemed to be in the loop and was annoyed I was calling. She told me with the open ticket it would not be an issue. OK.. well Monday rolls around and what do you know, no phone call or updates. I had to travel out of state the next day and I got an email that day from AT&T saying, "we didn't get your old phone return" & you will be charged the remainder of the balance if not sent in.. On return of my trip, I called to check in because I did not get any updates the entire week I was gone. When the original person I had been working with, Jennifer, answered, she said, they haven't fixed that for you yet?? NOPE. She attempted to get info on it but the manager was out again and now the district manager was on vacation as well and she had to look into it more.. 2 more days go by and still nothing back so I contact AT&T myself and they said this was odd and have never heard before, there was no open ticket, and my account was back to the way it originally was before the upgrade and that I should go through the process again and have it shipped so I don't have to deal with the store again. I start going through that process and realize my account is not back to how it was, now the system shows my old phone as my new one with one payment made towards it and I still had the activation fee on my account for a phone I don't even have in my possession. So now I get to sort that out as well after I get thru the upgrade process again on a phone I should have had 3 weeks ago without all this BS runaround. For a problem they created and had no urgency to correct for a FirstNet member. I went to the store today to retrieve my phone case and screen protector and the store wasn't even open, with a line of people waiting outside. Guess I'm out those as well. Says they open at 10 but no staff showed up yet as I drove by at 10:22, and spoke to someone who had been waiting. No sign on the door either. If you've read this far, l would choose a different store entirely or do everything online from here on out. What a joke. Negative stars if reviews would allow.

Ordered a "lemongrass," Google Pixel phone. They delivered on the last day possible (even though I…read morecould drive there in an hour or so). They delivered a "snow," white phone. I don't like white. I don't wear white clothes, jewelry or shoes. They didn't even have the decency to respond to my request to trade for the one that I wanted. I'm going to go ahead and say, in my experience, they SUCK! The cherry on top... I already ordered a clear case. Thankfully my husband was also ready for a new phone. Or "like new, refurbished, unlocked." But I got a brand new one in lemongrass on eBay for the same price. So, bottom line, if you are ordering a phone from this place I would recommend calling them. They don't answer messages, even when it's neutral. I was less angry and more bummed. Now, I don't really care that much, but will be very careful to NEVER order from them again.

absolute zreo stars theyre a scam do not buy from them they will not refund you when you get a…read morebroken unusable macbook. please please please be warned ive been fighting for a refund for a month and they have the product. the geek squad confirmed they sold me a broken unusable paperweight. please do not get scammed. how walmart even allows them to sell under their name i dont understand but they will be pulled soon ive been working with walmart to provide all evidence. clearly theyre getting multiple complaints for good reason. this company is the definition of scam. be

I have been a Metro PCS customer (primarily at the Coast) for over two years, but I visit this…read morestore when I come to the Valley. It is quite possibly the best decision that I have ever made in my life. Each and every time I come in, I'm greeted warmly, treated well, and given excellent customer service regardless of whether I'm purchasing an item or a service or not. The value for the services here at Metro PCS is amazing. If you are with Sprint, AT&T, Verizon, etc. - do yourself a favor and check out Metro PCS. This store is currently following the COVID-19 protocols and that's great.

After visiting Mac tonic, I was given a great tip recommending Devote 30. I was greeted by very…read morecapable man, who gave me great advice regarding a SIM card.I returned a few days later, to ask about cell phone plans, I was paying $80 a month, with the evil corporation Verizon. I plan on going with a $33 a month cell plan, suggested by staff. I do wonder why anyone would go to an another cell phone provider.

It's a mystery to my why everyone doesn't do business here. The owner, Jarrett as well as his…read moreemployees go beyond all expectations to provide great service, and the products they offer have given me fantastic phone connectivitiy and function for a third of the price of big name cell companies. I've been a customer for 20 plus years, and so many times when I've lost my phone, had it stolen, couldn't figure out a problem with it, Jarrett has not only solved the problem but also has been a rock of reassurance that it is not the end of the world, my data can be secured, all can be put right. Also, if you have any question at all about cell phones, these people have the answer. Devote30 is simply an 10+ out of 10 business.

My husband broke his screen on his phone and nothing worked…read more They fixed it , had to order the part and it took 3 days since it was The Weekend...but they did a great job.

They always are very helpful when I've gone there for different problems I was having with my…read morephone!! I highly recommend CPR!!