We used Borges for sewer line replacement. Our interior cast iron line was beginning to leak. A crack developed - and then we saw a leak bleeding thru the foundation wall. The cast iron was 130 years old and had clearly outlived its expected lifespan (75 years for cast iron). We decided to have the sewer line replaced on our schedule rather than when it completely failed. One of our neighbors just had their sewer line replaced by Borges and recommended them, so we chose Borges for the work - and were we glad we did. The owner came out and supervised the job, and the crew completed everything in one day. He replaced about 8' of interior cast iron, then thru the rubble foundation wall and another 10 feet, thru an old septic pit, and then connected to the clay pipe. He fully inspected (along with the city inspector) and determined that the old clay pipe was in perfect shape - saving me THOUSANDS of dollars. His crew was amazing - and left the interior and exterior in better shape than it was before. I highly recommend Borges for any sewer line work!! read more

Borges Sewer and Drain Cleaning - After: They left the area perfect - cleaner than it was before. - Plumbing Near Me

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We hired Borges Sewer & Drain at the recommendation of several neighbors who had had him fix the same broken, 100+ year-old sewer pipes that we needed fixed. They said he did great work and was professional, communicative and fairly priced. All that turned out to be absolutely true! He was a pleasure to work with, and explained the options clearly at various decision-points. He and his team did the job in one very long day, including digging up the sidewalk and street, and repaving them nicely. We explored the possibility of replacing the pipe or lining the existing pipe and ultimately we all agreed it was better to replace it, given how much digging was required. The fact that Borges is able to excavate and do sewer pipe liners is a major plus. We are so glad we went with Borge's and happy to have this done, after 20 years of flooded basements. We highly recommend Borges! read more

I live in Waltham. I got their information from the city of Waltham's list of Approved Contractors. I called Borges Sewer and Drain Cleaning on a Friday and made an appointment with them to come out to my property IN WALTHAM the following Tuesday. Did I mention I live in Waltham already? Just making sure... They were supposed to arrive at my property in Waltham between 8am-8:30am. 9am rolls around and nobody has arrived, so I call the office. I was then informed that: A. They aren't coming today B. They don't service Waltham What??? Why couldn't they have told me this on the phone on Friday?? And also, were they ever going to call me to let me know they don't service Waltham and aren't coming today? This company isn't serious and their time is way more valuable than yours. Look someplace else. read more

I was referred to Borges Sewer by both my plumber and a friend who used them. I send a message through their website. I was told that someone would come down to look at my pipe. Nobody showed. Sent another message was told again that someone would be by. Nobody showed. I messaged them again against my better judgement but my friend who used them convinced me to. They said that they had been busy with jobs but someone would come by. Nobody called or showed up. Thank God I have my mother at home because if I had to take three different days off of work it would have been a complete waste of my time. Obviously this place does not need my business. I DO NOT recommend this place. I ended up going with TID TRENCHLESS and they were AWESOME!!!!!! read more

The sewer pipes in my 125 year old house were showing their age and started causing issues. We were referred to Borges by a local plumber. So we called and they came out quickly. They used a video camera to diagnose the problem and even provided a copy of the video. This service cost $400 and were told to expect a quote for lining the pipes to prevent roots from getting into the pipes. After a couple of weeks and numerous calls, texts and emails we have received no response. Clearly they didn't want the job but they should have been courteous enough to let us know. We called another company and they came out the same day. They also used a camera to view the pipes at no cost and we received a quote the next day. Needless to say we will be using the second company. read more

The work was done very satisfactorily despite some unforeseen issues that had to be addressed by the city that delayed the process. However, I didn't appreciate Steven Borges' unbelievably rude and disrespectful interactions with me especially when I had always spoken to him in a very civil manner despite his obnoxious attempts to provoke me with ridiculous, baseless insults & taunts. I feel certain that if I were a man--or had had a male partner with me--he would have behaved very differently. But nevertheless, I acknowledge & applaud the fine crew of men that work with/for Borges: they were very pleasant and professional. He has an excellent teem.- and they're the reason for my positive rating. read more

In 2021 we had just moved into our nearly 100 year old home. It had had a sole occupant for many years and when our family of 5 moved in the old sewer line just couldn't take it. We had a blockage almost immediately. I don't remember how we came across Borges, but after calling them they showed up later that day, diagnosed the issue (we needed a line replacement from the house to the street) and got right to work. We had a functional sewer in a days time, which, after moving 1300 miles, was a relief. We had other things to worry about and Borges made sure our sewer wasn't one of them. Fast forward to 2024, our sewer line backs up. We call Borges, they manage to get to us within a few hours after calling, run the camera down and see that tree roots had infiltrated the remained small section of old cast iron and caused a blockage. The rotored the pipe, getting things flowing again, cleaned up the mess and told me it was free of charge! Now, in the future we may have another blockage due to the roots (fingers crossed it's awhile yet) and that's when we'll have the Borges team back out to replace what's left of the cast iron. When that day comes (which I hope it doesn't!) I know we'll be in good hands. Borges is the best. read more

We had very low water pressure. As in, run the shower OR the kitchen sink, b/c both wouldn't work at the same time. Three plumbers told me there was little I could do. The water at the street level had low-pressure b/c of new condos in the neighborhood. They suggested aerators, which didn't work. Someone recommended Borges Sewer and Drain. I called them and spoke to Steven, who said he could fix the issue. And he did. Borges Sewer and Drain was fast, friendly, and had fair pricing. I still can't believe the difference - we have amazing water pressure throughout the house. I am really glad I called. Totally recommend and would definitely call again. read more

We needed to replace the subpump in our basement. Steve came out gave us a price and not only replaced but upgraded our pump for more efficiency. They came out within the week. They were professional quick and came out when they said they would. I would use them again! read more

Mr. Borges (the father) is fantastic. I have recommended the company to my neighbors. After the renters on other side this old 2 family house clogged up the sewer line with many non-flushable Wipees, the sewer line (my side of house) flowed out in basement . A nasty mess. Borges cut out old cast iron pipe installed new plastic line, and concrete. what an old school pro! read more

I have seen people proficient in the use of a backhoe before. This operator was a pro! I anticipated paying for a sidewalk renewal after the pipe was complete... Not with Borges. He was able to slide two double sections to the side, then return in place with no damage afterwards. So of course he saved me $$$... but it was his thought process that was impressive. He chose to be careful and not make the job bigger, for bigger profit. THANK YOU! How nice to have good people show up when there is a daunting task at hand. Five Stars. read more

Borges Sewer and Drain Cleaning - Sidewalk moved gently to the side. (He did the same for the 2nd section seen still in original spot.) - Plumbing Near Me

The whole Borges team is excellent, first job they came out to do for me was with Steven and a two men crew and they worked with our timing and did a phenomenal job. The whole crew was great and respectful. We discovered another problem with the sewer line further down (with the camera) and it turned out this problem was connected with 2 other neighbors. This time an even larger crew came out (while it rained the whole time). They broke up the road, fixed everything, repaired it all, plus fix the road well within one day. The supervisor from Arlington was present and commended the team on their great work as well. The dad who started the family company 40 years ago has instilled a great culture and spirit in this company. read more

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Borges to the rescue! I volunteered a sample of my water to the City of Melrose. I received a call that there was an elevated amount of lead in my water and the recommendation that I replace the lead service line on my property. Steven was quick to respond, offered a lower estimate than others and was very personable. Offered a clear and thorough explanation of the work that would be done. In a short amount of time he called to set up the date and the next day his crew completed the job. I would definitely use him and his team again if needed. read more

After having 2 drain companies and 2 plumbers look at our drain problem and attempt to clear the drain a City worker mentioned Borges Sewer. We needed our entire drain line from the house to the street replaced. Borges came out today (on a holiday) to excavate and replace the sewer line. Once Steve came out to look at the job we knew we finally had the right people to solve our problem. They went above and beyond to make sure we could have the sewer line replaced as soon as possible. Steve is great to deal with, send me a firm price and contract within 1 hr of looking at the job. Their price was very fair and the work was done quickly. I would highly recommend them without reservation. read more

I was faced with a real disaster when the drain pipe running to the sewer had a blockage in the middle of a frozen winter. RotoRooter was no help. Drain Doctor got the process started and then recommended Borges for the heavy lifting. A three foot hole had to be excavated in the basement, the faulty pipe (it was a collapsed house drain) removed and a new, straight pipe installed. They did a video inspection to make sure there were no further problems down the line to the sewer. Cleanup and disinfection was also required. From the time I called them to the time the job was done was only three days. They responded quickly and did the work exactly to estimate. It turned a real nightmare into a fixed problem. Would not hesitate to call them again for a complicated problem like this. read more

Boy was I in a jam when the basement waterproofing company I was using broke open my main sewer pipe. What a mess! It required immediate attention. Steve Borges was there lightning fast. He and his hardworking team fixed the sewer issue promptly, completely and professionally. Steve is "the man"! I would highly recommend Borges Sewer and Drain Cleaning! read more

These guys are life savers . We had a main drain issue that was a dire emergency during thanksgiving weekend .These guys came the following Monday and by Wednesday afternoon I was up and running again . They get the job done quickly which is important when it comes to any sewer and water issues and they did it well. I highly recommend them . read more

The sewer drain line from my house to the street was clogged and had overflowed multiple times. I contracted Borges, who quoted $12,000 for a 1-day job without assurance that he could solve the problem in 1 day because of the unknowns, and the disclaimer that it could cost more, demanding a 50% deposit upfront. Notwithstanding the steep price tag and unreasonable terms, I accepted and signed the Borges contract due to the pressure I felt having a clogged drain line that Drain Doctor had failed to unclog the day before. The next day I sent Borges an email with a list of questions alerting him to read it by TXT MSG, and when Borges finally called me, he not only had not read my email but was unwilling to take the time to do so, declaring "I don't have the time to read emails!" My insistence that he read my email led Borges to declare that he no longer wanted to do my job, accusing me of changing the contract as a result of the questions I was asking! When I reminded him that he had signed a contract, he replied "Read it closely; it is only an 'Estimate,' not a contract." I insisted in him honoring his contract; he consulted his attorney and notified me that his attorney advised to him that my email "invalidated the contract." Steven Borges was rude and used intimidating language -- in short, he behaved as a bully -- further telling me that from the moment he met me he was apprehensive of taking me as a customer because I am an engineer and "engineers believe they know everything." In the end, I was glad Borges withdrew from the job as I lost complete confidence in my ability to work with him, essential in a job with so much uncertainty. My advice: AVOID BORGES!! There are many other reputable drain layers. I ended up hiring E. B. Rotundi. The reason I selected E. B. Rotondi is that Mike Rotondi, who runs the company, presented a clear, no-nonsense approach to the solution of the problem without resorting to hyperbole or pressure tactics. Mike was the only contractor to present a quote with a clear disclosure of the unknowns that made a fixed-price quote unsound. In a nutshell Mike's quote was: * My charge will be $4250 for the Day-1, and $4000 each day thereafter; * the job may take me 1 day, more likely 2 days, and possibly 3 days; * I don't know what it will take to solve your drain problem, but I will solve it. Mike finished the job in a single (long) day, charging me a little over $5000 for the additional hours the Rotondi crew took to complete the job. I am not just a completely satisfied Rotondi customer, but feel especially fortunate for having selected Rotondi. I am grateful to Mike Rotondi and his crew for having solved my problem the way they did. read more

Had a great experience with Borges, who was referred by Prospect Hill Plumbing due to the nature of our issue. We had an open drain pipe that wasn't properly capped off and was partially in the flooring, which was serving as an entrance for rodents and an unpleasant odor (beyond usual 'musty basement' smell). Every call I've placed with Steven was returned within 15 minutes of any message left. When I called initially, he was able to come by the same day to have a look, assess the problem, and provide an estimate. Additionally, found out that work prior owners got done in connecting the washer to the drain line, someone used a toilet flange for the connection (I had thought it looked strange). They showed up well within the window of time they gave, and were done in less than two hours (may have even been barely an hour). The fix included checking the pipe via camera to ensure the pipes were clear, and they also took the time to point out which direction the pipe feeds, so that we're aware of how it connects to the main line. Would absolutely recommend, and will definitely use again if we need similar services in the future. As a bonus, our washer is now properly hooked up to the drain pipe, minus the toilet flange, and I have yet another story to share with people about the quirks we've found while doing home maintenance. read more

Steve and his crew were fantastic. They had to replace the drain pipe in our basement an do some rerouting of other lines to improve efficiency. I can't say enough about the their work and knowledge. After waiting 9 months for plumbers not showing up, I called Borges...and I'm glad I did. Professional, speedy, thorough, and knowledgeable. All that at a very reasonable price. I highly recommend them. read more

Excellent service yesterday by Borges Sewer and Drain. We had a broken sewer line, called for a few quotes, Borges was highly recommended locally and also submitted the lowest estimate. The estimate included a detailed description of what would be done, which was far more inclusive than the one other written estimate we received, and the Borges team followed thru on every detail. I much appreciated that the Borges team found a way to reroute the sewer line exit from our house which allowed the concrete steps to the front porch to be left in place; removing them would have been a huge job. The team moved the large plants I was not able to myself and replanted them when finished. The estimator noted that the shut-off valve to the water line in our basement had seized, so of course I asked them to add replacement of that valve while they were working in the basement to access the sewer line. Cleanup was perfect!! And I appreciated the "pay in cash" discount. THANK YOU, BORGES TEAM!! read more

Borges was great when they worked on the sewer line for my house. First they had come by after all the poop water backed into my basement and snaked the line. Bunch of hair and towels and whatnot... thought the problem was solved but a week later it backed up again and they snaked again. After the THIRD time this happened they ran a camera through and saw that the line had separated and there were many cracks in the clay. Guess it's time to replace the sewer line... oh the joys of home ownership. This house had already been a headache for me so that's what I expected more of but Borges was fantastic. They already mentioned the sewer line needed work and recommended that the water line be replaced as well (not in an upselling way) because it was lead (it's an old ass house, okay) and the ground would already be dug up. They arranged everything with the city of Medford and was in the ground doing their half within a week. They took out any headaches with logistics that I would have. They are fast, effective, and made this whole issue a lot less painless than I would have expected. read more

I have telephoned Borges Sewer & Drain several times this summer about repairing our sewer and they don't either answer the phone or return my calls! read more

Best place around! My bathtub was extremely clogged. Every time I used the bathroom sink the water would come up from the bathtub. I looked up Borges on Yelp and thought let's see how this goes. I also reached out to 4 other companies and I didn't get one response. The owner Steve replied to my quote within 10 minutes! I explains my situation, he gave me a great quote and stated someone would be at place between 11am-1pm today!! The tech showed up at 12:16pm, which I was surprised how quickly he arrived. He came in did his job, was professional, knowledgeable, and very easy going. He explained everything he was doing to me, which I thought was great since I don't know to much about plumbing. He was done within 20 minutes, and cleaned up any mess he had created! Borges you provided A+++ service! You have gained a new customer with me for sure! I will recommend you guys to everyone in the Malden, Medford, Melrose, Somerville area for sure! You guys rock thanks again!!! read more

We had an ancient rusted water service line and shutoff value and Borges did a great job replacing them. The job was finished in about three hours - I don't think I've ever seen a crew work so quickly. Every about the process went smoothly. read more

Sewer problems are NO FUN but Steven and Johnny at Borges Sewer are real pros who are trustworthy and care about their work! After years of procrastination, we replaced almost 70' of a disintegrated sewer line under a narrow driveway with a rock ledge. There were tons of issues, i.e. like our sewer line went under a wall and part of our water line was lead but ultimately they resolved everything and saved us money. From the estimate to the actual job, they were organized, professional, and conscientious. They kept us updated on each part of the job and at the end everything was clean and working properly. Borges goes out of their way to do a good job the right way. I highly recommend them! It's a relief knowing we won't be having any issues and if we do they will be around to call. Thank you guys for the great job!!! read more

I usually don't write reviews, but feel compelled to leave one for the exceptional service we received from Stephen Borges. Details: This review is for work done on June 7, 2019. Our sewer line became clogged and after getting an emergency plumber to do a house visit and fix the issue, we were told that the running trap needed to be replaced. I called around to get quotes and Borges's came in lowest. All the positive reviews on Yelp helped us decide to go with Borges. Stephen and his team came to our house at the appointed time. They setup and quickly got to work. He consulted me on several items and patiently explained any work I had questions on. Not only that, he anticipated a potential problem with an old, leaky water meter and suggested I contact people in my town's (Arlington) facilities department. After completing the work, he proceeded to wipe and clean up the area he worked on. He left it cleaner than when he started! Highly recommend Borges for your sewer and drain cleaning needs. read more

Dealt with the job as professionals, followed Covid guidelines, and the city's engineering design

Such a professional outfit! John and Steven Borges' replaced our clay sewer line. For a very reasonable fee, they pulled the necessary permits, arranged for the police detail, replaced the line from house to street without damaging the sidewalk, got the city inspection, patched the asphalt, and restored the yard by adding loam and replanting the shrubs. Punctual, personable, and professional. Excellent service! read more

I had issues with my shower drain and it had become a problem. I called Borges yesterday and they set up a time for this morning at 8. Stephen showed up 15 minutes early and got right into it. He was able to get the job done in less than 30 minutes, just in time for me to make it to work on time. He was very nice, very professional and made sure to perfectly clean the entire area after he was done. The price also beats any other company in the area. Believe me, I did my research. I recommend this company and exceptional service to anyone, and will definitely reach out if I have drain issues again. read more

We needed to replace our old clay sewer line from the front yard to the main in the street, about 6' below grade. (Tree roots, ARGH.) We got quotes from a number of companies, and ended up with the Borges - partly because their price was competitive, partly because of their reputation, and partly because they seemed eminently comfortable with this type of job ("We do this every day"). Other places gave us numbers which didn't include the cost of permits or the required police detail (a per-day cost), but the Borges gave us an "everything included" number up-front. They didn't provide a full written contract until we decided to go with them, but were extremely reasonable about making a few additions before signing. (Specifying a 'will be completed by' date, and that there'd be no damage to our adjoining walk / stairs, for instance.) While they had the trench open, they noted that our water service was old/original, and offered to replace it for an additional cost that was extremely competitive. (Some of our bids had included "...and if you want to replace the water line too, here's what it'll cost" numbers, so we had an idea of fair pricing, and it was something we'd been thinking of doing anyhow.) Even with this additional work, they got pretty much the entire job done in a single day. (They repaved the street cutout and patched around the water-service in our foundation the next day, but that's it - everything else was one day only.) It was clear that they did this sort of thing all the time. The entire time, they were courteous and polite. Mr. Borges didn't seem to want to shake my hand when I was thanking him at the end of the day, but that may have just been that he'd been working and hadn't had a chance to wash up. I certainly hope I didn't offend him, because they did great work for us! (Oh, and did I mention that the yard is still flat? They dug a 6+ foot deep trench in it, making an 8+ foot mountain of dirt on our front yard, and managed to restore it to being pretty much flat, with grass poking up through where the mountain used to be. Fantastic cleanup job.) read more

We had an excellent experience with Borges. I had a water meter replacement scheduled on a Wednesday morning. The town tech took one look and said you better replace this ASAP, and his foreman agreed. Borges came highly recommended, I called the next morning and had a callback after lunch and an inspection scheduled for first thing Friday, the next day. Steve came out first thing Friday, gave me the lowdown and price estimate, no run-around. Borges managed to fit my job in the following Thursday morning. The service pipe and shutoff were in real tough shape, i.e. very corroded. We were lucky. They replaced the service and were finished by noon. I am very happy with the service and can't recommend them more highly. Steve and his brother Kevin were easy to work with. It's a nice family business. read more

We had a backed up sewage pipe. I contacted 3 different contractors. Borges was extremely responsive and gave us a quote that was significantly less than others. They fix the pipe and were incredibly professional and efficient. Fixed it all in one day. Restored everything to exactly what it look like before. I could not have been happier. I would highly recommend them. read more

Steve and crew came out today. Steve said they would be here between 9-10. They were here at 9:30. He saId it would take three hour and it took three hour. I am very happy with the work they did and I would highly recommend them. read more

Steve and John were really amazing and I can't thank them enough! I needed to have my main water line replaced immediately as it was damaged and leaking. I also had to have my "whole house trap" removed as it was clogging up. Even though they had two other jobs going on they were able to get to my house and fix the issues before the problems worsened. Steve was very responsive and returned all my phone calls, texts, and emails as we coordinated to ensure the timing of the work to be done. Steve and John were completely professional and courteous as were their entire team. When the job was completed, I could not believe how clean they left my basement. Definitely a five star rating! read more

If you want your problem solved correctly & professionally call Borges. These guys are pros at the work they do, and are meticulous. I needed a rotten cast iron sewer pipe replaced in my basement. They quickly identified the issue and got me on the schedule. They did such a thorough job. They did everything they said they would do in a very neat and professional way. The owner is very conscientious about his work & really cares about ensuring satisfaction. Borges has an amazing reputation because they have built it one customer at a time. Thanks so very much for solving my problem so well!! It's so nice to be able to trust your home to capable professionals! read more

Borges came to replace our sewer line to the street. Fast and courteous. The crew was great!

I cannot recommend this company more highly. Our toilet started glugging when the bathtub was drained, then part of the first floor flooded (the area around the drain with the lowest elevation). The plumber said we needed a drain person, the drain person couldn't find the problem using the camera on the end of the snake gizmo. 5 people then suggested we contact Borges. Borges knew immediately what the problem was - our house had a "house trap" that had completely clogged. They came, jack hammered up the basement, dug up the old clay pipes all the way to the sewer (all cracked), including the completely impacted house trap, replaced the clay pipes with the correct plastic ones, filled everything back in, repaired the basement, the sidewalk, and the street, cleaned up, ALL IN A SINGLE DAY for an extremely reasonable price. Our next door neighbor hired them on the spot to fix their pipe problems (two sinkholes!) and they did that entire job in a single day. My neighbor on the other side also plans to hire them - she also has a house trap and a glugging toilet. If you have a house trap, call these guys now, before you have problems. read more

After years of dealing with a flooding basement, last summer I had these guys come out and take a look. They ended up replacing part the sewer line leaving the house, and my basement has been dry every since. The crazy rain of the past 24 hours has made me think back to how glad I am they came - so now I have time to sit on the couch and write this review instead of bailing water out of my basement. read more

My sewer backed up into my 150-yo basement, spilling raw sewage all over the floor. Borges, who was highly recommended by multiple neighbors, came out right away and determined that the old clay sewer pipe was broken and had to be replaced right away. Because of Covid-19, all emergency construction had to be certified by the city, so Steven busted his butt getting the approvals we needed. His crew started ASAP and did the entire huge job in one day! Turns out the situation was complicated and the plumbing inspector required additional repairs; Borges did those (another huge job) the next day. They prioritized my problem and even cleaned up the raw sewage and disinfected the work site. The guys were all highly competent and very professional. Borges is a full-service company who does everything from pipe fixing/replacement to repairing the street and sidewalk after enough. I can't recommend them highly enough. read more