i would not do business with this company. I placed an order for a gold chain as a gift. My VISA…read morecard was charged the full amount. I did not receive notice of mailing of the item, which was needed by a specific date. When I went on line to check the status of the order I found it had been cancelled the same day as the order was made, but my VISA had not been credited. I called the company and also notified the Ruby Lane website, where I had found the shop. Ruby Lane customer service responded quickly and said they were working with the individual shop on my refund. The shop responded and said they had cancelled the order because the item was no longer available. They did NOT explain why my VISA had not been credited for almost a week - until both Ruby Lane and I had contacted them. All I received from the shop was an email saying they "regretted the incident." This is NO WAY to run a professional business. Go elsewhere for your jewelry needs.

Brilliant Earth told me it was impossible to resize my engagement and wedding rings and I'd have to…read morebuy brand new settings. Winnie resized them both in just a few hours and they look absolutely perfect!! Thank you!

Great service! Nice people! Always my go to jeweler! Good value! Had my ears pierced there!…read more Went really well!

I brought my wedding band in for resizing and re-shaping for more of a rounded look and comfort…read morefit. They talked through the different options with me for style and did great work. I'm so so so happy with the revised ring!

I have trusted Anthony for 13+ years with my jewelry needs…read more I first went to Boston Platinum while looking for an engagement ring in 2011. I had visited large chain stores and many shops around Boston, but I was unable to find what I wanted from any of those stores. After feeling like a well-known retailer in Downtown Crossing was being pushy, I walked into the Jeweler's Building on a whim. I didn't know it at the time but it was the best decision I could have possibly made. When I arrived at Boston Platinum I was immediately at ease with Anthony because of how personable he is. He was genuinely interested in crafting the ring I wanted as opposed to trying to sell me on something from a large stock. We designed the ring together; Anthony listened to the ideas I had to give this special ring a personal touch and brought them to life. He does all of the work himself which is all the more impressive, and it helps save on costs. Since that first time where I got the engagement ring, I've returned to Boston Platinum four more times for big life events that require a one of a kind gift--most recently, my 10 year anniversary. Each time I go to Boston Platinum, Anthony greets me like a friend and then takes the time to sit down and discuss what I am looking for. We go over every detail and I am always impressed by his sketches and designs. Then as I get to hold his crafts for the first time, I can't help but smile. My wife is proud to show off everything Anthony has made for us and receives compliments on all the pieces. I'm really glad that I had the good fortune of finding his shop.

Anthony is by far the best jeweler I've ever met or seen. He is talented, professional, and treats…read moreclients like family. He hand crafted an engagement ring for us and even helped guide us in selecting the diamonds with the best value for quality, as well as helping us with insuring the piece. After a while, we got the ring cleaned/serviced and he did an amazing job for us. Anthony treats us like family and I've never been more confident in a review before. If you are looking for jewelry, please go to his shop. You won't regret it!!!

This is the 2nd time I've had excellent, quality service from this jeweler. High quality and very…read morereasonable prices. Forget the big jewelers with the high overhead, the cost of which is passed down to the consumer. Highly recommend Simms.

The couple were attentive, patient & genuinely caring about our needs. We're from San Diego, CA &…read morevisiting family in Wilmington, MA. Sister's hubby (in SD, CA) found this place on Yelp & asked us to stop here for the wifey to make the purchase of her choice.

I was proposed with a custom designed engagement ring from E Scott Originals, I was 100% involved…read morein the process and I was still absolutely amazed when I saw the final product. Emily is great to work with, she's honest about pricing and how to pick out a diamond. She was able to provide multiple diamonds in all the C's to show me and different sizes in our price range. My ring is amazing and I love it!! This is a late review given I was proposed to over a year ago. Since then, I had my ring cleaned and adjusted and Emily still showed her great professionalism. She's very helpful and artistic. I plan to go back for a custom wedding band when I get married

I can't recommend Emily enough. My partner (now fiancé!) and I worked with Emily for our custom…read moreengagements rings and had the most wonderful experience. We came in with a diamond and very little idea of what we wanted. Emily was incredibly patient and helpful when designing our rings. She had us try on several different rings in the shop to get an idea of what we liked and didn't like, then sent sketches to my fiancé of potential ring designs. The final pieces are so beautiful we both can't stop looking at them. She incorporated the diamond perfectly, and the handcarved flowers and plants on my ring are remarkably crafted & incredibly detailed. We felt the rings were very well priced & absolutely worth it. She was also very transparent about cost, which was super helpful for budgeting. They're truly the perfect rings to wear every day forever.

Very honest and upfront in their transactions. This quality is very important when choosing a…read morejeweler.

Alex and the team helped design my engagement ring and I couldn't recommend them enough! From the…read morecreativity and attention to detail to the overall personal touch, made for a great experience.

Raffi is an artist and did an amazing job on my custom ring. I always admire my friend in…read moreCalifornia's jewelry and finally reached out to him. Raffi made a custom beautiful criss cross diamond ring. I had a few very old diamond rings that he also took in on trade so the price was affordable. I am in Phoenix and he is in Boston, and he sent me FedEx labels to make it all so easy, his communication was always professional.

Got my engagement ring and wedding bands here. Great people and fair prices for excellent quality.read more

I had a wonderful experience with Adam for an engagement ring appraisal. The ring is an heirloom…read morepiece so I truly knew nothing about it nor about diamond rings in general, and he explained everything to me while I was there. The ring never left my sight, which I appreciated. The appraisal document looks very official and then sent me a physical copy as well as a scanned pdf for insurance purposes. Plus, Adam polished and cleaned the ring for free as part of the appraisal. Highly recommend this place if you're looking to get a ring appraisal done for insurance - they were really professional and made it so easy!

Let me start by saying my fiancé and I LOVE the engagement ring I purchased from DePrisco's…read more Stephen, who helped me select it, was very knowledgeable and not pushy. I felt like I got a great deal. The one star is for the absolutely horrendous customer service from the owner, Donna DePrisco. After purchasing the ring and taking all of the paperwork with me, DePrisco's then mailed a second copy of my receipt to my home in an envelope labeled with their name and logo. My fiancé just so happened to retrieve the mail that day, and instantly knew what was up, spoiling the surprise and the biggest moment of my life. When I called the store to ask why on earth they would mail something to my home, knowing I lived with my fiancé, I was told "you forgot your receipt," which was not the case. Even if it were, they had my cell phone & email AND knew I was coming back a week later to pick it up. I spoke to Donna on the phone, who was very apologetic at the time and promised me she would take a good amount of money off the sale price and give me an additional gift to make up for the mistake. When I returned to pick up the ring, Donna conveniently had to "take a phone call" and avoided me the entire time. I was given no discount and no gift to make up for the mishap, despite being promised both by Donna. When I brought this up to other employees, they said there was nothing they could do unless Donna approved it herself. But she never got off the phone. I was in the store for close to an hour and she was in a back room taking a fake phone call the entire time. I returned a few weeks later with my fiancé to get the ring re-sized. The second I walked in I made eye contact with Donna, who once again took out her phone and pretended to be on a call the entire time we were there. We again brought up the mishap and asked for a gift or some kind of compensation in return. The employee said the best she could do was offer a pair of fake pearl earrings (valued at $40) to make up for everything. We reluctantly accepted, despite the fact that my fiancé does not wear pearls and did not want the earrings. We are still very happy with the ring itself, but will never ever be returning to DePriscos for anything simply because of Donna. Im still upset that they ruined the biggest moment of my life and did not do anything to make up for it, despite promising me they would. Be careful with this place -- Donna is a snake and will do anything for a dollar.