Walked in to get my watch resized and they were extremely friendly and efficient! Would highly…read morerecommend to anyone in the area, looks like they have a lovely jewelry selection as well. Wonderful family-owned business.

I walked in, and they replaced 2 leather watch bands for me, at a very reasonable price. So…read morepleasant and helpful -- thank you!

They are quite negotiable so that helps. Honesty is out the window because of all the markups. I…read morethink you need to sell used cars somewhere in the past before you can work there though.

Me and my girl walking in the Downtown area window shopping and we stumbled into the Jewelry store…read more I was looking at some jewelry I can add to the engagement rings lol. But, they had a bunch of nice items of all jewelry here. First timers at Joseph Gann, and I was impressed with everything here. WOnt say what I purchased, but its all in good hands. Nice people here, and the service was good too.

Needed my engagement ring resized and so happy we decided to go with Benchcraft. Tony is obviously…read morevery experienced and knowledgable. He was very upfront with us about how resizing may affect side stones & shape. After assessing our situation and encouraging us to get a second opinion/quote, we really felt that we could trust Tony and wanted him to do the resize. He was kind enough to do it on the spot for us for a very reasonable price and I got to leave with my ring twenty minutes later in perfect condition. Great customer service and we could not recommend Benchcraft more!

My wife's wedding ring dropped a diamond. I brought it in to have the whole ring refurbished and…read morereplace the lost stone. The work was excellent, price was reasonable, and I will bring everything to them in the future.

Kenny is so amazing. Thanks for your assistance. A true character. Very passionate about his work…read moreand incredibly knowledgeable.

Doug Marcou is not only a jeweler but he is a friend! He helped my husband design my engagement and…read morewedding band there and the compliments are never-ending. Doug made designing and choosing the right rings for us an exciting and stress free experience. His pieces are superior quality at affordable prices. My husband has also purchased various jewelry pieces for me. Doug treats his customers with the up most care and respect. He will bend over backwards for his customers. He is our life long jeweler and I can't imagine being happy with any other jeweler for such sentimental pieces. If you are in the market for jewelry...go see Doug!

In a word everything! I was told a week to get a watch…read morerepaired and it was almost 3 weeks and my calling them 2 times before it was finally done. It's a small shop that seemed sketchy and I didn't get a good feeling from the start, wish I never went there.

Staff and owner are very kind and courteous. They are very…read moreknowledgeable and they are not trying to rip you off Don't waste your time going to the jewelers building. This is the place to go.

The customer experience I had with Bouvier Jewelers is the reason why I created an account on yelp…read moreand why you're reading this today. I had the privilege of working directly with Jeff Bouvier who was able to help me find my fiancés dream wedding band and diamond. After I decided to move forward with the ring, I didn't realize the amount of communication I would have with Jeff up until the engagement and afterwards. Jeff followed up with me the night after the engagement asking me how everything went with our night and if she was 100% in love with it. The ring was exactly what she wanted but I messed up a little on the wedding band size. The following weekend, Jeff met my fiancé in Boston while I was traveling and met her at the location that would size her ring correctly.. Both my fiancé and myself were blown away. We will 10000% be recommending family/friends to Bouvier Jewelers in the future.

My husband and I decided to cancel our big wedding and elope. We were being spontaneous and had…read moreless than a week to get everything squared away. My husband had his grandfather's wedding band from 1943, which needed to be resized and plated. I wasn't sure it could be done in time, but Jeff was great! He met me at his shop (opened just for me) on a Sunday morning and said he could finish it by the end of the week. Even with a huge snow storm, Jeff got it done by Thursday (we left Saturday). He even met me during off business hours on Thursday night so I could pick up the ring. The ring is stunning! Bouvier is a great local and family owned place, which I highly recommend. I'm so grateful to them!

This a nice store and the owner moved from Chinatown boston to Arlington. They moved from 44…read moreKneeland St Boston about two years ago. I can find all kinds of things here, including hand crafted jade, stress relief toys and table games. The owner is very friendly and very knowledgeable about the jade. He also showed me a lot of his own collection, which are very rare and hard to find nowadays. Plenty of free street parking for 2hrs on weekdays. And bus stop is also in the front of the store.

Came into get a new band for my beautiful two carat diamond that my husband bought 2 years ago…read more Jamie was absolutely fantastic knew what I wanted just on description and I had my previous time in my brand new band set and ready polished and waiting for me an hour and a half later. Thank you Jamie! If I could give more stars I would! The only place I will shop for quality jewelry.

Very attentive customer service. A clean well lighted space, as well. Staff was super helpful.read more