Outstanding Service at Richard's Body Shop…read more I would like to take a moment to highlight the exceptional service I received from Richard's Body Shop. My 2021 Tesla Model 3 Performance suffered rocker panel damage due to my own mistake. The damage happened on a Thursday, and I was scheduled to leave for a week-long business trip early Monday morning. Since I live in Huntley, Nhan arranged for my vehicle to be picked up from my house on Monday, making the process extremely convenient. Throughout the repair process, Nhan kept me updated at every stage, which I greatly appreciated. I made it clear from the beginning that I have a meticulous eye for detail and expected my car to be restored to its original, pre-accident condition. Despite some unforeseen challenges and my own high expectations, Nhan and his team rose to the occasion and demonstrated outstanding professionalism. It is rare to find a business today that not only delivers quality work but also stands firmly behind it. Even when I experienced personal frustrations, Richard's Body Shop consistently aimed to ensure my satisfaction, truly going above and beyond. A notable example of their commitment was when Nhan loaned me his personal Rivian R1S while my car was being repaired, which speaks volumes about the company's dedication to its customers. I picked up my vehicle last week and was thrilled with the results. Everything had been returned to OEM condition, and it was impossible to tell any work had been done. I cannot recommend Richard's Body Shop highly enough, especially for electric vehicle repairs. Their facility is spacious and modern, resembling a Lexus service center more than a typical body shop. I have never seen so many electric vehicles being serviced in one place. The exceptional service was not limited to Nhan alone; the entire staff at Richard's Body Shop demonstrated the same level of dedication and professionalism. If you need body work done, look no further--Richard's is truly the best in the business.

Richard was recommended to me from an employee from Tesla dealership in Chicago. I drove it there…read moreto get an estimate of the damages I occurred in an accident. I was handed a ipad like device to enter personal info and insurance. My insurance company was contacted within a week. The overall process from start to end took 3 weeks. Their website gives you up-to-date status of the repair. I am happy with the results and will recommend them for all auto body repairs.

A great local shop with a professional staff. They let me know what needs to be done and they don't…read moregouge me. I recently bought a car and they recommended I ask the dealer to take care of needed repairs rather than charging me for the repairs in the future.

Called about a rattle I was hearing in my car and they got me in immediately (like 10 minutes) and…read moretook care of it right away. Super professional, explained what they found, and didn't overcomplicate a simple fix. Hard to find a shop this trustworthy. Highly recommend!!

I brought in my pearl white Camry to repair damage on both driver-side fenders, and I couldn't be…read morehappier with the experience. I was able to walk in without an appointment, which was a huge plus. Tim clearly values his customers' time and operates with great efficiency. He evaluated the damage right away and gave me an incredibly fair estimate on the spot. "Great" doesn't even begin to cover the quality of the final result. Tim and his team repaired both fenders to perfection. Pearl white is notoriously tricky to match, but the paint match is completely seamless and imperceptible from the factory finish. The craftsmanship exceeded all my expectations and was worth far more than the initial quote. I am thoroughly impressed with the Tim's Team's craftsmanship and Tim's, and his team, professional service. I highly recommend The Body Shop, and I'll go back there in a heartbeat.

Recently, The Body Shop replaced the front hood, front bumper and refined other misc. marks on my…read moreBlack Jeep Cherokee. The results are pristine, like a new car again. In addition, they were very professional and experienced. I spoke with Paul initially and he kept me updated throughout the week with the process. Thanks so much!

The perils of city life that no one warns you about.. You kind of anticipate that street parking…read moremeans your car will get dinged up a bit, but it's a real sucker punch when you go to get in your car and find that someone side swiped you, took your mirror, and left damage to all four panels in a hit and run. And if you have my luck it happens twice! As a young woman who knows nothing about cars, going to the body shop can be intimidating. Both times, however, Tigers has taken care of me with transparency and professionalism. Start by bringing it in for an estimate -- no appointment needed. If you call ahead, you'll just be told "anytime". The assessment will be quick, and in under 20 minutes you'll have a quote and an appointment to bring it back for the actual work. (Yes, the appointment might be a couple days out. They're busy because they're GOOD.) In my case, a four panel replacement was expected to take 3-4 days. I had plans to be out of town, and the team was completely understanding about my need to leave it there for an extra day or two until I returned. In the short amount of time I spent in the office, a crew member or two floated in or out with smiles on their faces, cracking jokes, making me feel completely at ease. You can tell the team gets along well and generally just seem to enjoy being there. Greg also took the time to discuss my options with me (insurance vs out of pocket, what could be done to bring the cost down while managing the essentials, and explaining the different steps that must be taken for either option). When I came back for pickup a few days later, I found my car looking good as new. Maybe it's because I'm repeat business, but when it was time to pay up I was told it was discounted. I was incredibly grateful -- but imagine how much more grateful I was when I actually got in the car to drive home... And found that the crew had detailed the interior, too! Truly above and beyond, the nicest team, just carrying on the family legacy and happy to be doing it. I'll never take my car anywhere else and I'll vouch for Tiger's every time.

My 2025 Nissan Murano was scratched from front to rear on the driver side of the vehicle. I spoke…read morewith Scott and he was polite, knowledgeable and explained the entire process to me. I had a positive experience from walking in the door, interaction with Scott, the price was reasonable, vehicle finished and returned in time promised and in brand new condition. I couldn't tell that the scratch ever happened. I would highly recommend them and their services. Ask for Scott!

John is a genius. He can fix everything in and outside of a car. Nice person. Very reasonable…read moreprices. Highly recommended.

David and Johnny are amazing! They really treat you like family. I brought my Tesla in because…read moresomeone rear ended me and got it back good as new. They even gave it a car wash inside out. Exceeded my expectation. They really care for their customers. So glad I found this place. Highly recommend!!

Outstanding job by the staff at B&M Auto Collision Center. I have a 2026 one-month-old Honda CRV…read morethat got a dent in the back fender when someone hit it while I was parked in the hospital lot. I was really upset and worried that the car would not look the same looked as when I first bought it, especially regarding the color matching. I didn't think they could match it, but I was wrong--my car looks like it never had a hit-and-run incident. I'm extremely grateful to the B&M team for making that happen. It's amazing, thank you all. I truly appreciate the work you do at your shop.

Got into a vendor bender on my way to work. I filed a claim with the other driver's insurance…read morebecause it was his fault and he took full responsibility. So I went through Progressive. They sent me to this place. I called them 2 days prior to my drop-off date just to make sure Progressive sent them all my information. The receptionist who picked up the phone was so kind and helpful. I dropped my car off on a Monday. Their office is really clean and looked very professional. I was helped right away by the receptionist. She was very welcoming. I was then seen by Robert, who took a look at my car to see what was damaged. The drop off process was pretty easy and didn't take up alot of my time. The following day, they left me a voicemail regarding the cost of the damage. I'm happy that my car was looked at the following day in a timely manner. I didn't owe anything since Progressive was handling everything. I was able to pick my car up the following Tuesday. Pick up was just as easy as drop off! You just sign some papers and they pull your car out for you so you can be on your way. Robert was the one who brought out my car. It looked like nothing ever happened, I am very happy with the job they did! And you can tell they washed my car too. I'm just happy to have my baby back.

Fast and friendly. 20% less than competitors I priced. Did not force me to pay ahead of time for…read moreparts. Would use again. Parking is limited in the repair lot. You can park on the sidewalk anytime after opening at 8 AM.

I had a small repair on my Ford Edge and Leo's Auto Body Shop was great. Domie was so friendly and…read morehelpful.

I called Attica looking for honest advice about what to do with my car that my insurance company…read moredeclared a total loss. I wanted to see if the preferred auto body shop it had been sent to had provided a fair quote. The gentleman I spoke to from Attica walked me through all the possible options: accepting the determined valuation of my car, getting a check for what my insurance way willing to pay and paying the difference for Attica to repair it for less, or buying back the car from the insurance company and sending it to Attica. Although he stood to gain nothing, he suggested I take the total loss. He was really patient with me, and I am so thankful for his time. If I were to need repairs for my next vehicle, Attica would be my first choice hands down.

A tree branch fell on my car during a storm in July 2023, I brought the car to Attica, per State…read moreFarm. 4 weeks later I got my car back in worse shape. There was white over spray paint all over the interior, my leather seats, my dashboard, inside the vents and speakers, and the floorboards. The dents were still there, the interior lining of the roof had greasy finger prints and smudges all over it. IT is quite Disgusting. I cannot understand why they would give the car back to me in this condition. The hood is misaligned, as well as the side panels. My 2020 in mint condition was given back to me f-ed up.