Excellent customer service and prompt. They thoroughly went through my m550 before purchasing it…read more Thank you guys !

Great service, as always! I've been coming here for several years and never have any complaints.read more

Very fair no nonsense, Mechanic/shop Frank personally took…read moremy call He told to bring in my daughter's car that had an issue with the leaking gas bringing fumes inside the car. He said he would diagnose it for free which is not common. . They could've told me it was $300 or $3000 and I wouldn't have known any better. Which a lot of mechanics will charge you as much as they can. But they ended up doing an extensive job by dropping the whole gas tank in order to fix it the car was there for two days and I thought it was gonna be doubled than what they charged me and turned out. It was only $600 and they got the problem fixed. I was pretty impressed and the problem was fixed. I will definitely be back again and highly recommend the shop

Frank & team went above and beyond - multiple diagnosis as issues popped up, timely communication…read moreand incredible service until they deemed the car ready to safely drive. There's a reason why Frank's has been around for 3 generations - can't recommend them enough!

In brief, can't beat the customer service and communication…read more Long version... I sent an inquiry with my truck usage and what I thought I wanted via their website. I got an email shortly after the inquiry was sent to come in and chat more about my project. From the initial meeting with Inti, at the front sales, my impression of the shop was that they were very trustworthy from their overall knowledge, recommendations and experience. They weren't pushy in trying to sell me things I didn't need as they utilized the understanding of my usage I communicated to them. Inti even pulled out a sample tire from inside the shop up to my truck so I can get a better visual of what my project may look like. I appreciate customer service like this where you don't feel rushed and the rep really spends time to understand what you want. I kept seeing Advanced Trucks on my way through Morgan Hill and I wanted to patronize this independent shop rather than going to a chain 4x4 shop. I'm glad I did as I am thoroughly happy with the final product. Inti kept me in the loop on the progress, checked in when needed, gave me an accurate timeline and delivered within that timeline. The paperless contract was also a nice touch which made everything easy to access and pretty transparent as far as costs were concerned. I definitely will come back to this shop if I ever need anything else in the future. Thanks Inti, Joseph and team for getting me setup right and one step closer to my dream rig!

I'm only posting this review for the owners to see. Made a…read morerequest online. Got a call and spoke about a build that I want to do. Expected a quote Got ghosted. Now spending $43K with competitor.

Quicky make my scratched bumper look like new at a reasonable price…read more Quicky make my scratched bumper look like new at a reasonable price.

Someone hit my car while it was parked, so I had a number of scratches in the front that I wanted…read moreto clean up. I was able to quickly get a quote from K&S and had my car fixed within a week!

Had some engine problems, got it diagnosed for free. Friendly, fast & efficient. Thank you!read more

The BEST!! I have trusted Prinze with my cars for at least 12 years...I trust him EXPLICITLY!!!…read moreAlways honest and professional!

Took my car in to replace the rear transmission seal and work needed on my clutch. I am extremely…read morehappy with the quality of service i received. As a woman, I am happy to see there are still honest mechanics that take pride in their work and not just out to take advantage of people. Thank you Michael I look forward to having you work on my Avalanche next.

I had to replace my battery at Autozone, and the dude at Autozone told me I had to get my…read morealternator replaced ASAP. I took it to this location and Michael quickly and easily got my car diagnosed and let me know there was no actual problem. I was in and out in 5 minutes and he didn't charge me a single cent. Great and honest service! Will come back if I have any car issues for sure!

Took both my cars here to get smogged. No appointment needed just drop your car off and he'll let…read moreyou know when it's ready.

I needed an oil change on my Honda Civic ASAP. Called Pronte to see if I was able to come in the…read moresame day, which I was. Super quick and great service! They are super friendly and helpful. My car's AC system was also not working, so I asked if they could take a look. Instead of making a lot of money off of me, they recommended that I contact the dealer to see if they can fix it under warranty. Completed that process and saved thousands. Super helpful!

I brought my BMW X5 in because a red warning light came on. The shop told me it was just a routine…read moremaintenance reminder and simply reset the light without doing a proper diagnosis, charging me $200. Right after I got the car back, the AC stopped working. I had my son bring it back, and this time they said the coolant level was very low and charged me another $453 to refill it. It seems clear the original warning was related to low coolant, which they failed to catch during the first visit. Instead, I ended up paying over $600 for what should have been identified from the start. $653 just to refill coolant is over charging. I raised my concerns but never received any follow-up. Very disappointed with the lack of proper diagnosis, poor communication, and high pricing. I won't be returning.

Best auto shop experience I ever had. Just brought my car back from the shop. My experience with…read morethis shop is all good. Starting with a phone inquiry, their response was friendly and professional. Yes, they are busy, but they are very accommodating to my schedule too. Before I took my car in, I had an idea what my engine service light means through my car code scanner. But I'm not a mechanic and I don't know how accurate my scanner is and how much I can trust it. I took the car to George. His son Joe took care of me. Very friendly, knowledgeable, helpful, and understanding. He called me later when they had time to check my car out and told me the problem my car is having which is totally in-line with the scanner. (They did not know I had scanned the code already). They found a leak in a hose that would explain the failure code. They recommended to replace it and see if the code would go away, and to make sure no other problems were hidden behind that. They did not find additional problem. So, they only charged me for replacing the hose and a dirty air filter. The conclusion is: they know what they are doing and they did not try to sell me something that I don't need. They are honest, experienced, and knowledgeable. I believe this is a family business. Their passions and experience about auto repair is clearly evidenced. Yes, they charge 3% credit card fee. So, if you want to save a little, bring cash. To me, I am super happy that I found a auto shop for life !