I'm a little wary of shopping here. The prices seem high and my friend Karla had an issue. But…read moretheir website is helpful to use and explore. I can't find the model I'm looking for and I'm not sure why. I enjoy driving by and looking at their cool jukebox car building, but I would need a better reason to buy there. I've also heard stories, so make sure you get a mechanic to fully look at any car here before you buy.

I picked up my truck from Carvana yesterday and my experience was generally positive, but there…read morewere a few things worth calling out. I spoke with two client service reps over the phone. The gentleman I spoke with was great and genuinely helpful. The woman I spoke with felt more dismissive, which took away from the experience. When I arrived for my pickup appointment, the rep helping me was friendly and handled everything smoothly. He even gave me recommendations for local mechanics to complete my PA state inspection. I had seen reviews saying some vehicles did not pass inspection, so I took mine in right away. It passed without any issues. My appointment was at 9 AM. By 9:30 there were three other clients waiting and only one rep working. It felt like a scheduling or staffing issue, but even with that I was only there for about an hour to an hour and a half. The truck itself was in good shape and matched the listing. The interior was the real disappointment. It was not detailed at all and placing two paper mats in the front row does not count. There was dirt on the dash and in the cupholders. Almost every hard surface has a white residue on it. Having worked in the automotive industry for six years, I would never let a client drive home in a vehicle that looked like that. I will either have to pay to have it detailed or do it myself, which should not be the case Carvana. The process was convenient and the truck was as described, but the lack of interior detailing and some service inconsistencies kept this from being a higher rated experience.

These people do not leave you alone. This has been going on for more than a year and I have had it…read more When I first inquired they were helpful and friendly and that was much appreciated. However, one saleswoman in particular literally called several times a week after I politely explained that I no longer needed a vehicle, therefore no longer needed their services. The calls, voicemails and emails stopped, for a little while. Recently I found myself looking for a vehicle again and since their promise is credit is not an issue, I took the chance to see if what they have to offer is really something for me. HUGE MISTAKE. The same saleswoman was back at it again, literally calling every single day and I called the office for a second year in a row to let someone know that this gal was wasting her time reaching out to me because I've found a vehicle and again, don't need one anymore. I wish this was the end. I continued to receive calls, daily, emails, daily and finally I wrote out what I believed to be a firm and polite email asking not to be contacted and that I would reach out if I needed to and when she replied I figured she'd finally gotten the hint. Nope. When a salesperson is contacting you every day with a product in which you do not need, it's off-putting, extremely invasive, unprofessional and quite rude but most of all desperate and annoying. Who wants to do business with someone with what is visibly desperation? If they're willing to go go that length before any business transactions occur, what will your experience be once you start the process of making a purchase? Are they going to rush and potentially cut corners or leave out the fine print to make a sale? Maybe. I've worked in sales, cold calling, in store customer service, call center customer service, in person sales, you name it, I've done it and I can relate with the need to meet a quota and keep a roof over your head. However, when you literally harass someone AFTER they've politely declined your offer several times for a legitimate reason, you've crossed a major line and it is so, so, very unprofessional and I'm so disappointed with the way my situation has been handled over the course of a YEAR. To wrap it up, don't contact this particular location unless you've 100% made your mind up about the company you want to go with when you're looking for a new vehicle, unless you want to be contacted on a daily basis by people who can't understand what "I don't need a vehicle, thanks for reaching out, there's no need to continue to contact me" I do have proof of all of this but as an effort to conceal her name and as to not "name and shame" for lack of a better term, I've decided not to include several screen grabs

Not trust worthy to sell you a car and then back it up. They need to stand behind the car they sell…read moreyou.

Never had any issues love working with all of them Laurie Mike and Mark always help anytime I need…read moreit

From the owner: We are a Buy Here Pay Here used car dealership that services Pennsylvania and neighboring states…read more We help finance customers with no credit or bad credit when other financial institutions can not.

I drove 6 hours with a trailer to purchase a motorcycle from this dealership based on how it was…read moreadvertised: "mint condition," one owner, clean title, garage kept, not a scratch. Before I even saw the bike, I was told: * Cash only * Paperwork was already prepared * I was asked to sign before inspecting the motorcycle * I was not allowed to test ride Once I finally inspected the bike in person, the condition did not match the advertisement: * Visible rust on the frame * Rust in the rear * Corroded and worn hardware/screws * Clearly not "mint" and not "no scratches / garage kept" as described When I calmly pointed out the issues and asked why none of this was disclosed beforehand, the seller became angry and defensive and claimed he "didn't know" and that it was "normal." This was a complete waste of time, fuel, and effort after traveling six hours based on inaccurate information. I walked away because the motorcycle was not as advertised and the pressure to sign and pay cash before inspection was unacceptable. I am leaving this review so others don't make the same long trip under false expectations.

Stay Clear of this place at all costs. I went to go buy a 2009 Mercedes E350 vin number…read moreWDBUF87X09B372052 from this dealer. Drove 4 hours there to check it out and the car was in total disrepair. Brakes were noisy where they just slapped some cheap pads on it. The car shook like crazy when applying the brake pedal and I noticed that the front end looked like it was poorly repaired. I asked them if it had ever been in an an accident and they said it never had been and its all original paint. After about 30 minutes going back and forth I finally had them run the carfax and wouldn't you know it was involved in a front end collision. These guys will tell you anything to try and take your money. Overall it was a total waste of time and I left empty handed.

CarSense is awesome! I was buying my first car after finally getting my license (at age 30!). My…read moredad has bought a few cars from the CarSense in Cranberry and always had a great experience, so he recommended I check the Robinson location out since it's closer to me. First, their website is super easy to use to help you see their current inventory and search/filter by make, model, price, mileage, and even special features. If you create an account, you can also save cars and come back to review and compare them later. They had several hatchbacks in my price range available. I called a few days before I wanted to come to the dealership and spoke with Jaison, who was super friendly and easy to work with. He talked to me about what I was looking for and even sent me a video of one of the cars I was very interested in. When I came out to the dealership, I wanted to test drive some alternatives. Jaison had told me he wouldn't be there when I was planning to arrive, so I worked with Jon, who was also very nice. Jon gave me three cars to test drive, and I ended up going with a 2015 Chevrolet Sonic. It looks brand new and has under 20K miles on it. I'm an idiot and forgot my checkbook at home, but Jon let me fill out all of the paperwork so I would just need to come back in the morning with a check. It took under two hours to test drive and choose a car and do the paperwork, and then 15 minutes for me to get it from them this morning. A few things to keep in mind: 1) They do NOT haggle. It's not what they do, and they're literally not allowed to do it. This isn't a bargaining thing; they just don't do it. So be prepared to pay the exact sticker price. 2) Their financing is based on the vehicle that you choose, so you can't apply before you choose a car. I ended up getting financing elsewhere because I wanted to have a check with me before I went.

This Carshop has the worst service I've experienced in decades. I dont know who bought or took over…read morecarsense Robinson, but they're awful. It tookseveral phone calls just together through to the service desk. I made an appointment for 7 weeks in advance for the annual inspection. The inspection went well, I only needed one tire to pass, and they didn't have it in stock so I was asked to call back. Again it was impossible to get through to the service desk. I got a message to buy a medical device or it went straight to Car Shop Cranberry. When I spoke with someone at the Cranberry location. I was told they couldn't make any appointments for the Robinson service desk, and they couldn't transfer me to the Robinson service. The clerk said the Robinson shop phones "didn't work". I was going to go into the Robinson service area in person, but on the way, I drove by 5 tire stores. I'll make an appointment at one of those businesses for my one 129.95 tire. And Carshop has lost our entire family's business. We used to only buy our cars their and always had a great experience. Maybe 3 cars bought there in ten years doesn't mean anything to whoever changed Carsense to Carshop. But im not buying a car from someplace that doesn't have phones that work.

This was the easiest place to be able to look at a car and not feel pressured into anything at all…read more Ayden our salesmen was absolutely amazing and remained helpful, responsible, and respectful the entire time and took his time to explain to us stuff with the process and answered all our questions perfectly, and his manager Doug was extremely helpful in the end with wrapping stuff up and handling calling banks and getting us an amazing deal. I did in fact get my car and it runs absolutely amazing with 0 issues, it was clean when I had very first initially got into it to test drive it, and when I had picked it up to take home with me, if I had to tell anyone where to buy a first car, second car, or even third, I'd refer them here, everyone was amazing!

I recently purchased a used vehicle from aunt pennys value vehicles . Concerning certain…read moreprotection packages that may be attached to the price of the vehicle . The purchase of a car is a negotiation . The dealer corporation sets the add ons . In the end, if the salesman was professional , your payments were what u were prepared to pay and you are happy with the vehicle; all is well . Ps , I'm glad I agreed to the protection packages , I ended up needing them after All !!!!!

Do not bring your car to this dealership if you want management to call you back or for your…read morevehicle to ever be able to be driven again. But don't worry - you can continue making payments on it and covering the cost of a rental while it sits on their lift fully taken apart with no resolution!

I went in for an oil change. While waiting I was told that there was a recall and the repair would…read moreonly take about two hours. Approximately four hours later, the work was "completed" and my truck was returned to the lot. My light colored headliner and both visors were solied by the mechanics dirty hands. A check under the seat revealed my wheel lock which they used to rotate the tires was missing. I informed them and they returned me one that didn't appear to be my original. I brought my 2015 Ram there in 2015 brand new. It is eight years old and has only 30,000 miles on it. I have always kept it very clean and most people think its brand new. I have always had it serviced on a regular basis at Monroeville Dodge/Ram. The mechanics were professional and always used plastic to protect the interior. These guys working there now are questionable. I will never return! By the way, over $100.00 bucks to have my headliner and visors cleaned.

I bought a jeep compass off them Not even a month of having…read moreit the engine/transmission started having issues. I called to get it in when the problem first arose and it was a wait so I just ignore it for a long time Finally took the car back in like a yr later and all they did was plug an o2 censor back in. I called again bc the problem was still not fixed and they said they didn't know about the engine problem and the overheating but it would take them at least another month to get it in. I told them I wrote down everything that was wrong with the car so telling me they didn't know was bs. I have two little girls and one on the way and can't b risking our engine blowing up on the road I also explained to them I need a bigger vehicle and they told me I can't trade it in. I gave it back and they just harassed me and threatened me the whole time and were so rude. I will never be going through them again. Very disgusting company.

I bought my 2016 Chevy Trax in October 2023, but I noticed the tickets said July 2024, which means…read morethey had never inspected the truck before they sold it to me. They had to fix a water pump and hole in my truck and I had to money into it six months after I had it. They had never put Antifreeze in my truck. Now it's only been a year and I just had to pay for spark plugs. How I'm sure I haven't drove 100, 000 in one year. So those should've changed if they would've inspected my truck before I bought it.