Yes - this theater is super clean and nice and pretty - and even the theaters smell good like a…read morenice hotel. But this review is about how the cashier on 4/23 around 4pm handled an incredibly rude customer - who was demanding that he has some sort of reward points on his account (buddy they're not there). But he was such a jerk to her - and she was cool calm collective - I would have thrown popcorn at him - so she has much better resolve than I do. Kudos to her! Attaching photos of the goon and the lovely cashier:

Never came here before or knew it was here! Came for the Michael Jackson movie to support a friend…read morewho had worked on it and it was okay. I needed less concert montage and more storyline/character development but that's just me. A smaller theater but clean and a nicely kept theater. Seats are leather and comfy enough, they do not recline tho for those looking for that. Restrooms were clean with a nice mod theme to it. They have cocktails for those who like a drink. Came on a Saturday and there was a chill movie premiere happening as well which was nice. Staff were nice and helpful as well. A great local theatre.

Last visit, 05-20-26. I went for the movie screening for the new film "Passenger". Self- Parking is…read more$5 for each hour (1-3). Each additional 30 mins is $2. Just a heads up. I arrived around 4:40p and left around 9/9:30p the latest. Wasn't a long line nor was it a long wait while waiting in line. The even staff were friendly and professional. A backdrop was set up for pics. They also had a green screen set up so guests could take a pic and be digitally placed in a scene of the movie. I thought that was cool. They also offered free popcorn with a fountain drink. Ordered a "Ginger Margarita" at the bar before entering the theater. It was about $21 for cocktail. Wish I would've purchased the "Cutwater" instead. For $10 or $11 it would've been better sipping on that than the 21oz or 24 oz drink. Being that they fill the cup with ice, you're not getting as much of a drink as you think. Didn't have any issues getting thru and having my wristband checked. Was able to just walk on thru. The theater I was in was clean. Found a comfortable seat up top. The movie was better than I expected. The theater itself is really nice. I would come back.

I was here for the 10:30 PM movie, and I just have to say that Carrie at the concession stand…read morecompletely made the experience even better. From the moment we walked up, she greeted us with the warmest smile and such genuine kindness that it instantly stood out. Her customer service exceeded every expectation and made us feel truly welcomed and appreciated. Carrie was friendly, patient, professional, and had such a positive attitude the entire time. You can tell she genuinely cares about the customers she interacts with, and that kind of energy is rare to find nowadays. She turned what would normally be a simple concession stand interaction into something memorable. Honestly, employees like Carrie are the reason people come back. Great customer service leaves a lasting impression, and she absolutely deserves recognition for how amazing she was tonight. Thank you, Carrie, for making our 10:30 PM movie experience even more enjoyable!

The legendary Chinese theater in Hollywood…read more Great concession prices, friendly staff , they serve alcohol The imax screen are amazing plenty of seats and they are comfortable Definitely one of the better movie theaters in the country

Really disappointing experience at the TCL Theater. When we arrived, an employee directed us to the…read morewrong auditorium. We even double checked with two different staff members when the screen stayed black for an unusually long time, and both confirmed we were in the right place. After waiting nearly 45 minutes, a movie finally started, except it wasn't the one we had tickets for. When we spoke to the manager, he insisted we were in the wrong theater, despite the fact that multiple employees had sent us there and confirmed it. By that point, we had already missed a large portion of the movie we paid to see. To make matters worse, the seat in front of us was broken and reclined completely into our space. We drove to Hollywood, paid for parking, and ended up leaving without seeing the movie at all. The whole situation could have been avoided with better communication and customer service.

It's been a long time since I've been to the movies, especially a place like this. I've been to…read morethis type of luxury theatre many years ago and it's definitely a good way to treat yourself. My son has been wanting to see Devil Wears Prada 2 and the first one is one of his favorite movies of all time. Personally, I don't like that movie but I went along with him. Tickets are $25 each and they have a $4 parking garage, but we were lucky enough to get a free after-hour meter on the street. It's a nice place and it seems like comfort is their top priority. The recliner chairs are extremely comfy and come with a blanket in case you get cold. You know how movie theaters are always chilly. Once you get settled, you can press a button that sends an employee over to take your order. It's completely optional. We got one small popcorn (light butter, $6) which was big enough for both of us. I like this idea of having the option of ordering and dining at your seat while watching a movie, but the reality is a bit different. It's kind of annoying to see the employees coming and going when someone needs a refill or places a new order during the movie. You can hear them talking and they can even block your view. It's frustrating when you are trying to focus. With that being said, I think it has more pros than cons. There are bars and bathrooms located across the several floors and the one we went to was exceptionally clean. I probably wouldn't go out of my way to come back to this theatre. I prefer something more standard like AMC or Pacific Theatres (RIP!)...

I was very disappointed by my recent experience at IPIC Westwood. After the movie, I briefly needed…read moresomewhere to sit while waiting for my family due to mobility limitations related to Multiple Sclerosis. The first-floor lobby had no seating at all, despite the theater branding itself as a luxury, comfort-focused experience. I politely asked if I could sit for a few minutes in the empty restaurant seating area, which was completely unused at the time, and was repeatedly told no due to "policy." While I understand policies exist, I was surprised that no reasonable accommodation or alternative seating was offered for a disabled patron who was simply waiting for family. What upset me most was not just the lack of accessibility-minded accommodations, but the dismissive attitude I encountered from several employees and the difficulty I had even obtaining the manager's name. For a theater that emphasizes comfort and premium service, I expected far more compassion, professionalism, and awareness regarding accessibility needs.

If you are a Disney fan, the El Capitan Theatre is an absolute must-visit!…read more Beyond being one of the most beautiful movie palaces in Los Angeles, the El Capitan has an incredible history. Originally opening in 1926 as Hollywood's largest legitimate theater, it has hosted everything from Broadway productions to iconic film premieres, including Citizen Kane. After a meticulous restoration led by The Walt Disney Company, the theater reopened in 1991 and has since become Disney's flagship theater on Hollywood Boulevard. Today, it serves as Disney's home for world premieres, special events, live stage shows, and screenings of both new releases and beloved classics. The theater's stunning architecture and historic significance even earned it Los Angeles Historic-Cultural Monument status. I have seen countless Disney films here over the years and every visit feels special. The atmosphere, the themed displays, and the beautifully restored interior make it feel much more memorable than a typical movie theater outing. Another bonus is the convenient parking. You can park directly across the street at Ovation Hollywood and with validation from the theater, parking is just $3 for up to four hours. Whether you are a Disney enthusiast, a movie lover, or simply appreciate Hollywood history, the El Capitan Theatre is a true Los Angeles gem and well worth a visit.

I love this place. If you haven't been to El Capitan, you gotta visit…read more Great experience. Friendly and helpful staff.

This is a cute local theatre that is wayyyyy bigger than I thought. Came here last night for a free…read morescreening and I'm so glad to have been introduced to this place. I was pleasantly surprised by some of the modern concessions they had, specifically the cans of LaCroix they were selling. Love it. This is located on a busy part of Wilshire. But don't panic. There's parking for you if you're stealthy. Right before you approach the theatre, there's a small side street called Holt. If you turn onto Holt, it's free residential parking all the way down (please read the signs though). Parking closer to the theatre on this street will get you one free hour of parking but if you park several blocks down will give you more time. Consider this option if you don't mind a bit of a walk. I hope to come here for more screenings in the future.

Great theater and staff! The box office attendant today at 1:30 PM (medium/long hair with a face…read moremask) was very polite and helpful, creating a good mood upon entry. Although I couldn't stay for the actual movie, I attended a 70mm screening several years ago and remember the projection and sound being very high-quality, and the concessions being reasonably priced. The screen is just over 30 feet wide, so I recommend sitting in the front half for good immersion. The seats are the only downside, since they're traditional fabric, pretty rigid, and aren't tall enough to act as more than a back rest for many people. But, they're on a decent incline, so they should be okay comfort-wise and you'll have less chance of people's heads blocking the bottom of the screen (like at the Aero Theatre in Santa Monica).

Really fabulous option for a neighborhood theater in downtown Culver City with decent pricing and…read morevalidated parking in a few of the city lots off of Cardiff and Watseka (the Washington one too but check the website for the specific times). Great concession stand with options. Decor is in the retro Gatsby style is clean and well kept. Staff is super friendly and helpful as well. Sound in the theaters also great. I've also been here for a few screenings which has been a fun way to watch some new movies in advance of them coming out!

I've been here three times in the past couple of months, and I won't be returning. Two issues kept…read morecoming up every visit: 1) Popcorn quality is consistently bad. At a recent showing, I ordered the Culver Combo and the popcorn was almost entirely small, crumbly fragments, the tiny broken bits you'd normally find at the very bottom of the bag. It was basically impossible to eat. I got a refill halfway through, assuming I'd just gotten the ends of a batch, but the replacement scoop from a fresh machine was no better. On top of the texture, the popcorn also just doesn't taste good. it had a slightly burnt taste every single time. 2) About an hour into every movie, it becomes obvious there's no AC or fan running. I wouldn't be surprised if a CO2 monitor showed elevated levels. I've flagged this to staff on all three visits, and each time turning on the AC fixed it immediately, but it's never on by default. Sitting in a hot, stale theater for two hours is genuinely unpleasant, and the difference in air quality the moment you step into the hall is obvious. I really want to like this theater, it's a local business and I'd rather support it than a big chain but I won't be returning unless these issues are addressed/fixed.