Really great brake shop, and offer inspections before they do your brakes, and give you a quote up front. Can have challenges with your parts for repairs, only because some cars have different parts on sub models like my Abarth. Even with this Hick up, they offered rental car, at no charge for delay. I decided to decline offer. Alex is a well meaning mechanic advisor, and does a reasonable job of diagnosing what needs to be fixed. They are not the cheapest, but honest in their approach, and reasonable prices. Super clean waiting room, and the other gentleman (Kurt)? at the front Desk is very pleasant to deal with, and calming tone of voice. Would definitely recommend this shop for brakes, and its other services. Great mechanics, and super clean environment. Keep up the great work. read more

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We started out using them for their namesake- brakes. We have three electric cars and and extended bed crew cab tundra, and we live on a steep mountain so all of our cars get heavy brake usage. The reason I bring up the electric cars is because they have regenerative braking and we tend to be able to go longer between brake jobs, however, dealers love to wake you over the coals as that is their raison d'etra. What I was quoted at the dealer, $2600 was $550, at breakmasters and they did excellent job. We were quoted a ridiculous price for an alignment on our Tesla, that two was achieved through brake Masters who explained to us that they couldn't do the factory prescribed camber, but we were okay with a normal camber setting. Our tires are wearing beautifully now, and we saved $ several thousand as well. We've probably utilized them six or seven times in the last 18 to 24 months. Their manager is professional, extremely pleasant. Doesn't over promise, explains to us where we can save money, and where we absolutely need to use the dealer, which is something I really appreciate since we have expensive and complicated vehicles. I would not hesitate to recommend and we will continue using this particular brake Masters with confidence. read more

These guys did quality work for me and charged a fair price. The work was done as promised and at the price we agreed upon.

Hugo helped me out with a brake inspection and tire rotation. He was knowledgeable and very helpful. And most importantly, honest. I would recommend this spot and definitely come back for my brake needs. read more

Brake Masters Canoga Park - Auto Repair Near Me - Canoga Park, California

Great experience. Break Master's (and Alex/Kent) service is truly so helpful. I'd appreciate and trust their recommendations with my car ANY DAY. read more

They charge my dad $400 ($150 per hour )to change a hose and a water coolant outlet which is just insane!! Who spends over 2 hours changing a hose!! Don't come here, they're a huge scam. Kent the manager is obviously very comfortable scamming old people. read more

Brake Masters Canoga Park - Auto Repair Near Me - Canoga Park, California

I have mixed feelings about BrakeMasters. Great service. Fair pricing but their customer service was a bit cold. Look, we hear this constantly, being a woman walking into a mechanic shop is intimidating! You want someone a bit warm, and understanding of that. Kind of guide and lead you, not just throw services and pricing at you. Some context and explanation would be great. Also, majority of people come in with a small price in their head for what they THINK they will need, and when a huge slew of needed things pops up, it can be shocking! A little more compassion for such sticker shock would have been great. On to the service.... **PROTIP-10% OFF FOR YELP CHECKIN** I was recommended to BrakeMasters when my cars tire made a screeching noise. They were able to get me in that same day. Told me to leave the car for 45mins-1hr for them to assess her situation. An hour later I was hit with the damage my poor baby has been enduring. The bill was large and it kept getting worse throughout the servicing. They were able to handle it all the same day and return my car to me by the end of business that day. Dropped her at 12, picked her up at 5. Her brakes feel great, no more noise and she feels so much safer. All in all, great service just not the best On customer service. Brakes, sparkplug, valve fixes....but FYI no tires. They will align you for $100, but if you need new tires they will send you elsewhere. read more

Thank you so much! I won't take my car anywhere else! It feels great to finally find a shop that I can fully trust with my car. Thank you again! read more

Avoid this place overpriced scammers do not waste your money. They'll charge you four times the amount.

Couple of weeks ago I went to this place to get one wheel stud from 2 different tires replaced and they charged me for both and only replaced one... not thinking I would noticed they scammed me... I noticed because I had to change the front brakes from the car and the mechanic that had previous worked on the car ask me if I fixed the problem o said yes little did I know the same stud was still there. If I could I would give it ZERO stars... avoid this place read more

Brake Masters Canoga Park - Stripped wheel stud that was supposedly replaced - Auto Repair Near Me - Canoga Park, California

BAR is a worthless p.o.s. organization. They basically said Brake Masters was right in charging me almost $500 for two brake cylinders. Avoid all Brake Masters like the plague. Seek out only private shops. Never go to a Triple AAA approved repair facility as they do the same bait and switch extortion thing. read more

SCAMMERS! Do not come here. I came in to replace my front brake pads and was quoted $400 for parts and labor. I asked why replacing my front brake pads cost so much and I was told that the brake pads alone are $190... I called auto zone and they told me they had my brake pads in stock for $90. I told the guy behind the counter that he's ripping me off on parts and I would be back with my own brake pads and only have the labor done here. HE TELLS ME IF I DO THAT HES GOING TO CHARGE MORE FOR LABOR! I was also charged 1.5 hours of labor and it only took the mechanic 45 minutes. Once the car was complete, I was told that the "brake service required" light wouldn't reset from the dash. I told them that the only reason it's not going away is because they didn't change the Sensor that I was charged $50 for. I was told that they changed it over and over and once they realized that the light wouldn't turn off without a new sensor, they finally admit that they didn't carry my sensor and had to go get one. These people will rip you off, they charge for parts they don't install and mark up their prices. My brake job would've been cheaper at a dealership. Never coming back. read more

Just focus on getting your brakes at this place. Their other car services...not good. I went in there just recently because I was having some fan belt noise. They looked the car over and told me that one of my three belts was slightly loose so they "tightened it just a bit". Turns out they tightened ALL three belts and it burned out, both pulleys on my car and I ended up having to spend $1600 at another shop to repair the over tightened belts. Also was told by the 2nd mechanic that the over tightened belts could have been an extreme fire hazard! because the belts were too tight read more

I know it says Brake in the name, but I always go here to get my oil changed. They also have a very comfortable waiting area that is clean and the staff are all nice and polite. They also always get it done in less than the 45 minutes they say it is going to take. Last time I was here I spoke to the owner who recognized me because I have been here so many times. This is a small local business and everyone should go here rather than Jiffy Lube. Highly recommend. read more

6/29/18 Update : I continue to have an excellent experience here. I believe Alex is the nice gentleman who helped me this past weekend with a dummy "service engine soon " light that wouldn't clear. My personal mechanic changed the part but because the code was not reset , the light came on again , reading a duplicate code as the item replaced . Alex was so nice at he stopped what he was doing, gave me some great advice & reset my code. These guys are reliable & both my fiancé & I have a good rapport with this shop. We will continue to patronize them for our major mechanical needs. Give them a try! read more

Brake Masters Canoga Park - clean waiting area - Auto Repair Near Me - Canoga Park, California

I came here last year with no issues with the employee LIEM. I returned on 2/17/24 and ask for liem by name he said he was at lunch and continue to do my smog. I didn't think much of it but then he charged me 150 just to tell me car failed and directed me next-door to what I know now it's the same owner and they charged me !$1000! to do a repair that didn't pass my smog! I was literally ripped off 1150. By BRAKE MASTER and the smog shop next to it ( same owner) I was so upset I looked into it. Turns out they don't even have a test and Repair license. I also found out that that man that helped me a year ago no longer works there. They lied to me from the beginning. I hope the state comes over and the investigates this fraudulent business owner. read more

I had my calipers painted at Brake Masters on 7059 Topanga Blvd. Shawn, gave me a quote and I was very happy with the price. He ordered the special paint and make my calipers look fantastic I would recommend his work and the job time was promised and on time. Thank You Shawn Bernie K. read more

They are very mouth delights; actual works are not as what they mouth description. I went to do the alignment; now my car either go right or go to left . Straight line driving is impossible now. read more

I came in today to get a battery test. The mechanic said he can do it just check with the office for paper work. Office tells me it's a 40 minute wait. They had like 2 cars in there. They don't make appointments but I was told if I can come back tomorrow he can squeeze me in. I think for a 5 minute battery test check you don't waste a customers time by telling them to come back the next day. There are a ton of other shops and I will be going elsewhere that can provide service. Don't get me wrong the guy behind the counter was nice, but not to be able to accommodate for something like this is ridiculous. read more

What a great shop! Prices are much better than any other auto services, Sean, he is very courteous & knowledgeable and the techs were a pleasure to work with. I had a horrible experience at the Toyota Dealership that was trying to charge me for things I didn't need and refused to fix my car unless I had everything they suggested done, but the real problem was with battery connection and Sean fixed it in record time.. I am a returning customer for sure! Highly recommend the shop to anyone that needs quality work done! read more

One of the worst experiences I've ever had, the owner, is rude, disrespectful and has zero customer service skills, I asked him at 10:00am to replace my brake pads, when will it be ready, his answer "no more than 2 hours". It's now leaving the store to pick it up after waiting here for 40min it's 4:52, not to mention the brakes are still making the noise and lights it did before, all in all buyer beware of this place. read more

I came in for a brake check and they got me right in with no problem!!!!! The nice worker told me my brakes are fine!!!!!! Im so glad they are honest!!!!! I will definitely come back when my brakes need to be done!!!!!! read more

I had them do my '17 Outback brakes but the final result was unacceptable because the new brakes only stopped the car when the pedal was almost to the floor. After a few close calls I Had to engage the extremely spongy brakes way early. Alex tried to convince me that it was fine the way it was and it needed to be driven a 100 miles and it'd be fine. This is not my first car and the brake job as they had done It was too spongy, unsafe and unacceptable. I accepted the owner, Alex's suggestion, took the car to the dealer and had the brakes redone and it was fine again. Alex took the pads back and fully refunded the entire amount without any grief, thanks Alex. read more

Solid service, knowledgeable owner on site and in charge, fair prices. Went the extra mile by finding a key I dropped in the engine compartment. Large comfortable air-conditioned waiting room. read more

I had an oil change in another place(Pep boys). A week after, the oil started leaking under the engine so I returned to solve the problem and they told me that it was because my cover engine was cracked, and recommended me to replace a series of parts for over $500. I took my SUV to Auto Care Center on Topanga Canyon Blvd for making sure. Alex told me that it was no cracked. It was just because of splashed oil around the engine when filling it up and caused this problem. They washed the engine for free and problem solved. Now after three months, I haven't seen any leaks again. Thank you, Alex,Break Master and all of the staff. You saved me $500 at least. read more

Brake Masters Canoga Park - Break Master saved me this $500 - Auto Repair Near Me - Canoga Park, California

Needed an alignment for my car. Was quoted a price over the phone and it was exactly what I paid at the end. Overall, good experience. Alex, the owner, was very helpful and easy to talk to. The car feels and drives well, but I guess time will tell. Hoping to do business here again. read more

First of all I ERASED THE FIRST REVIEW I LEFT and left it to god to handle what you did. Charging me for work that I was NEVER TOLD ABOUT! I should've took legal actions but since we speak the same language I expected much more from you and by that I meant honesty. (Not talking about the mechanics) but the owner. I authorized brake pad change on all four even though the front had more than 80% left. THE REASON FOR ME WRITING THIS INTERVIEW AGAIN REGARDING WHAT YOU DID AND CHARGED ME $760 for 4 pads but then I looked at the receipt you WITHOUT MY AUTHORIZATION CHANGED ME FROMT ROTORS, FLUSHED MY BRAKE FLUID, and other WORKS THAT WAS NOT AUTHORIZED!!!!!! NOW EVER SINCE I LEFT YOUR MECHANIC SHOP MY READ SUSPENSION MAKES A CRACKED NOISE THAT DID NOT MAKE WHEN I BROUGHT THE CAR IN!!!!! is this because you claimed that I need to change my left rear (driver side) STRUT when it was perfectly fine? And tried to charge me $400 for i!???? I took the car to the mechanic (that was recommended by family) and they said if my car was not making that noise before I brought the car in (your mechanics) listening to their boss did what they were told to do and that's create another problem. I told you I lost my job I am struggling but with no mercy you QUOTED me for $1200 for 4 brake pads, and a strut on a 2014 HONDA ACCORD?????? The most I've ever paid for any brake work was $180!!!! Who authorized you to DO the work you did? And why is my car is actually broken now RIGHT AFTER I LEFT YOUR SHOP? I am going to pursue legal actions, thank god I know too many attorneys and the day will come when you'll be served with papers! I am not going to let this go because you did a Unethical act!!!!! I will also talk to my bank about what happened. You told me my strut AND I QUOTE "is a little bit of loose" but when I drove the car in YOU SAW ME COMING FROM A MILE AWAY. Nothing was broken now it is ever since I left your mechanic shop. WHY? WHY? Aren't we all humans where is the humanity? I didn't ask for free service. I asked for you to change my pad not ALL THE OTHER UNAUTHORIZED WORK YOU DID and charge me $760 when it was $712!!!! All because you told me "you're right the strut is not really needing changing, I thought you might want to change it because it's loose? You tried to show me it's loose I DID NOT SEE THAT ANYTHING IS LOOSE!!!! AGAIN if you still haven't catches on you broke the law by doing work on my car WITHOUT MY AUTHORIZATION!!!! I am very stressed, caused a havoc in my life, all because of your greed!!!! PS: I AM SO GLAD I DID NOT LISTEN THAT YOU ASKED ME TO LEAVE YOU A GREAT FEEDBACK AND FEEL FREE TO ADD EXTRAS TO IT! I should've known by that comment I should leave!!!!! read more

Amazing service, best prices. I finally have a mechanic I trust - ask for Alex the owner he will take care of anything you need.

Exceptionally fast service. These guys know what they're doing and they'll take care of you! They are very attentive and educate you on what you need for your car - why you're having an issue, what causes it and they used models to explain the difference. They have a multi charger for your devices available while you wait For locals they're sometimes able to Pick up clients whose cars they're working on. They have a huge waiting room area, multiple couches, tables, a drink machine, close to several food shops and have a nice restroom. Huge big screen TV on the wall. Welcoming staff. Thanks guys for your awesome service!!! read more

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This shop is these worth shop in ca I want let them work on my toy car Mgr and owner is unfriendly & they well rip you off like they did me that why I take my car to Warner auto down from them if you want be rip off take your car to them . If you want your car fix right way take car to Warner auto they will take care of you with a good price read more

Dropped off my truck this morning. Picking up in the afternoon. New brakes installed @ front. Used a $40 coupon I found online. 4 stars since a bit pricier than my other place. read more

Brake Masters Canoga Park - Auto Repair Near Me - Canoga Park, California

The owners, Alex and Pedram, were very helpful with my car services! I also had multiple chances to speak with the mechanic working on my car which gave me great confidence in their work. I recommend Brake Masters Canoga Park to all car owners! read more

Brake Masters Canoga Park - Auto Repair Near Me - Canoga Park, California

I've been going to BRAKE MASTERS for over a year now for all my needs. I think they're very down-to-earth. Always honest and quality service without the insane prices. I highly recommend this place. read more

Brake Masters Canoga Park - I think they're very down-to-earth,always honest and quality service without the insane prices. I highly recommend BRAKE MASTERS TO ALL!!! - Auto Repair Near Me - Canoga Park, California

My husband found this spot and we decided to give them a try for the first time. Took our car in today last minute since we have kids and busy schedules it was hard to set up a time to come in. They were very nice and worked fast. Professional and their prices were fair. We dealt with Shawn who was honest. My car was fixed and the job was done very fast! We were happy with their service and recommend them. We will definitely be back and refer them our friends and families. Thank you Shawn! read more

This weekend I noticed one of my brakes making and awful noise, I called immediately and they told me to come in and they would have it done for me by the end of the day. Alex was incredibly helpful and his team worked fast and efficient. They replaced all of my brakes, and in no time I was back on the road. Being a woman and going to a repair shop can sometimes be a scary and intimidating thing. I didn't feel uncomfortable at all, and in fact they took the time to explain to me what was going on with my car. I am very grateful for their help and service, and will be returning again when/if I run into any more car troubles. Thank you Alex!! read more

So fast and efficient. Highly recommend. Was getting new tires at American Tires And realized I needed lugs. They ordered them right away and had me in and out so quickly! Great customer service. Beautiful waiting area as well! read more

I would totally recommend brake masters to my family and friends. They are extremely professional and a very clean facility. Alex was fabulous he explained what needed to be done (no up sell like other places) and I felt very confident that everything was done correctly. Alex was kind enough to even drop me off at my work so I didn't have to wait till my car was done. I will definitely be coming back to get my oil changed and other services if needed. read more

Unfortunately, Jesse is no longer there. I got ripped of for a brake job, and spent almost $3000 to have my brakes end up worse than before. I took it in a few times, and they never got it fixed, even after the owner drove my truck, and said they were dangerous. Needless to say, the brakes eventually caused an accident, completely destroying my truck. I will NEVER take a vehicle here again. I see that a post was put after my review asking "why I never contacted them before posting it. Just like they failed to pay attention to doing a good job on my vehicle, they failed to notice in my post where I stated that I "took the vehicle back a FEW times". This is why I will NEVER go back there! read more

I have been there twice. They do a great job and the price is fair. Thay also do free brake checks to see how the brake pads look.

I came here to get my breaks done. I already had the parts I just needed the labor done. First, the older guy at the front desk has zero customer service skills. They had my car for about 30 minutes before they told me that my rooters were not the right size. I asked them to let me know what size I need so I could go them or if they have the correct size what would be the price for me to purchase. The front desk guy says he doesn't know what size I need but I could purchase from them for $130 each! That makes no sense at all. He knew the size but wouldn't tell me so I could purchase from them. I said so how am I supposed to know what size I need he said go back where u got them from and ask them! Total waste of time and he was rude. I would not recommend this place especially if you are a woman. I ended up going to another place getting my breaks done for way cheaper at a shop that does not discriminate or take advantage of female customers. read more