Excellent service. Great place. It was a delight to be treated with courtesy and respect as everyone should be. I was told by Redlands Chrysler Jeep that l needed front and rear pads because they were so thin. Their quote was over $900 and that didn't include the rotors if they were bad. Al and Larry inspected my brakes and showed me, as well as told me that l had at least 80% remaining wear. I was not charged for the inspection or their invaluable information. I will return to Brake Masters for all of my brake issues. Wow!! They even have a lifetime warranty on the pads. How can you beat that? Kudos Al and Larry. You made my day and year. Thanks. read more

My brakes were bad. Making horrible noise. Once paid life time warranty just have to pay labor $78 front and $98 Back. The total for both back and front plus labor 454. I included the The receipt and time it took from talking to cashier to receiving keys back read more

Brake Masters - Auto Repair Near Me - Fontana, California

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I want to give a BIG shout out for excellent customer service to AL, the manager at Brake Masters, I have named him , my car Husband! He has been so helpful each time I needed something for my car! If you need good, honest car help and advice! Please ask for AL! The Car Husband! Thank you so Al! I am grateful for your integrity! read more

I took my truck in for a brake inspection because I heard noise when I applied the brakes. After inspecting the brakes, I was told that they still had plenty of life and that they did not need to be replaced. I appreciate their honesty and I plan to go to them when I do need brake service. read more

Returning to this location they are still taking care of me. They accidentally misquoted me info over the phone but when I came in they immediately made it right and didn't deny anything or not want to own up to what they had told me. I was very impressed by that and they have won my loyalty because of it. I was recommended to come here by America's tire company and if I ever need brakes in the future I will gladly return here because I feel they are honest and know what they are doing. read more

I came for an alignment for my wheels as a walk-in on a Saturday. They said it would be a few hours so I took a walk to the nearest coffee shop. Shortly after I got my drink and sat down I received a call from them letting me know my car was finished. Knowledgeable staff and not pushy for more work to be done on your car. Take care of your car and your car will take care of you - is what someone once told me. Job well done- my car drives great and straight. read more

This was my first time coming to break masters and Al made the whole experience completely stress free, they were very professional , took me in right away with no appointment and did all they can to make sure I was back safe on the road at a great price. read more

Hi so I had an unexpected break issues nothing major stopped by break masters for a quick look the staff was amazing very helpful they helped me find the easiest most convenient and not to mention the most affordable solution, I would mention the gentleman that was amazing and helped me out but I'm a stoner and have horrible memory, lol they were all amazing. Thank you so much guys Much appreciation Samantha read more

Noticed uneven tire ware on my wife's car so I made an appointment for alignment. Took the car in checked in with Larry (service manager) and walked down the street to get a donut. Got a call from Larry that my alignment was fine. Walked back and picked up the car with no charge! Can you believe it honesty in this day and age. At that moment Brake Master became my go to shop for repairs. Lastly Brake Master was not my first call. Tried Mountain View and got some ahole who didn't have the time to take my call. I hung up called America's Tire and they recommended Brake Master. Mountain View $120 for an alignment, Brake Master $99.00. I've been an America's Tire client for 9 years. Thanks Brake Master. read more

Honest people and quality work. We have gone twice and have worked with Al and Larry during our encounters. My husband got his breaks and some other work done and they truly went above and beyond. They are very straight up with their pricing (no guessing games) and they don't try to sell you on things that you don't need. They have us as life long customers and we 100% recommend them to anyone. read more

Created a Yelp account just to write this review. DONT GO HERE. My car was making a noise and I saw it was missing a bolt near the wheel bracket. Took and car here and spoke to the manager/owner ( I'm not sure) told him what had happened and ask if he or one of his employees could come out to the parking lot to look at it. He told me it would be a Minimum of 45 dollars. Even if it was something they would not be able to fix. He was rude and not helpful at all. I asked again if he or an employee could just bend down to look at the problem and tell me if they can fix it. He refused and stated " I'm running a business." Well I took my business across the street and they were able to fix my car. read more

Don't go to this brake masters. The manager tried to charge me 1,500 for $200 worth of repairs. He claimed I needed all new brakes and all new rotors and from axles and broken exhaust . None of it was true except for the pads which are supposed to be covered for lifetime. Don't trust them. I almost lost 1,300, but something didn't feel right, thank God I left to an honest mechanic. read more

Mr. Cruz was AMAZING!! He was extremely professional and helpful each time I have spoke with him or sought his help in brake repair for my vehicle! Because of him I highly recommend going to this brake master! read more

I take all three of my vehicles to Brake Masters for repairs. I used to do them myself, but I'm getting on in age and I know what needs to be done. JR and Larry are great and have a lot of experience, I trust these guys to work on my truck and my wife & daughters cars. read more

Their customer service is super. Very quick response and they have a few good technicians for sure.

This was my first time getting my brakes done, Al was the best in assisting my needs. I needed to make sure that my brakes were okay and the pricing and he gave me a coupon for $40 off of my installation and brake pads. Not only did he assist me with my brakes but I had a concern with my bumper and he made sure to tell me throughly what could have been wrong. After talking to him I got a clear view about certain parts of my car. Jamie is the mechanic that worked on my car, he did amazing and was so polite even with the slight inconvenience of Al checking my bumper. Amazing deals and amazing people, I will definitely be recommending Brake Masters to my friends and family! Lifetime warranty on your brakes too I came back about 3 months later to get my wiper blades replaced and Al once again gave me exceptional service. I will definitely come back for all of their services. He makes sure you know as a costumer how important it is to be satisfied! read more

Al is amazing very kind and nice. I have been coming here for about almost three years now. And he is always honest and prices are always Great. Thank you Al read more

The customer service at this place is awesome. I called and spoke to Al and he was very helpful and honest! They're prices are reasonable, they fixed my brakes in a timely manner. I highly recommend Brake Masters, you won't regret it! read more

Awesome customer service from Al, the manager is very knowledgeable and was up front and honest!!! Definitely my favorite brake and repair shop!! read more

Came in to have a brake line replaced. They informed me I needed $700 in other repairs that I couldn't afford, just to drive my vehicle home, even though I drove it in there and I would need to be towed. They had no reason to mess with my front brakes. They ended up getting my vehicle home, I had another mechanic check my vehicle out to find out they tried to fraud me out of $350 for a new master cylinder when mine worked just fine. Come to find out that I had a brake line that still leaked right where I told them it was leaking. Also haven't been able to figure out if they were trying to fraud me out of The other $350 because they torqued my wheels on so tight I haven't been able To get them off. Save your money and go elsewhere to real professionals unless you like being scammed and taken advantage of. read more

Omg my first time here and will not b my last had repairs done for half of what the other shop was going to charge me!!! Im so sorry but the gentleman that checked me in is awesome and honest very nice so if u need work done I recommend this place if u want honesty fair prices and friendly folks quick service thank u so much brake masters i will b back in the future read more

Come here! Seriously! I came in right before closing Thursday evening. Thought my car needed a quick fix, turns out it needed more work than expected. The guys explained everything to me and my my father. Gave me options for payment. Waited for us to make a decision. They even paid for my uber to get home! I left my car over night and they called me frequently on Friday to give me updates on my car. When I got there to pick it up they told me I needed an oil change but that was on the house. My car now drives better than it did when I first got it. Thanks guys for your awesome service. Will definitely be back with my other vehicles! read more

We came here to get my studs fixed because america's tire messed it up. Al and Johnny were very accommodating and helpful! They fixed my car's problem within 15 minutes. They took really good care of my car and made sure my expensive wheels are not damaged or scratched like other car shop did. Highly recommend this place. Don't go to the one in Foothill. They're all rude and mean. Will come back here for sure. Good job guys read more

There are still honest people in the world. Had a very positive experience at Brake Masters in Fontana today. Had just been to American Tire in Fontana where I had new tires installed on my 2012 Toyota Camry Hybrid. I mentioned that my wife had hit a pot hole or rock and I had replaced a damaged rim and may need an alignment. They referred me to Brake Master. I told the service advisor at Brake Master what happened and asked for an alignment. He told me he'd check it out and if the alignment didn't need adjusting there wouldn't be a charge. In less than 20 minutes he had checked it, showed me the print out indicating it was fine, and sent me on my way. No Charge. read more

We've been to this location several times and have been so happy with our experiences! Al has been my "go to guy" with suspension and brakes since our first visit, and his customer service is fantastic! My husband and I will definitely be repeat customers, and I would recommend this location to everyone. Their prices are reasonable, the speed of their service is exemplary, and the warranty on their work is excellent Thanks guys! read more

I had never heard of this place until I got referred by America's Tire center. AT doesn't offer alignment service and it's very important you follow with that service because of your investment on new tires. Anyway, the store is located on a very busy street (Sierra) and it's strictly a brake shop with other services available like alignment, oil change. I arrived at 3:00 pm on a Saturday and it was busy but they were able to accommodate and I am great full because I would've had to waited till next Saturday had I been turned away. Our conversation got off on the right direction and didn't seem to have a issue working on a newer Volvo XC90, parts are limited and need to go through Volvo at times. I was told it would be around 6PM for completion and I accepted. I asked about also having oil service and they agreed despite work load. The return call came much earlier to which is always good news, it was ready by 5PM. Service manager went over the alignment readings and it was in desperate need of canter alignment and toe alignment, very off. My overall experience was excellent dealing with the manager with his attentive mannerism to make sure I understood the mechanics of alignment. I scheduled my truck for next Saturday. Competely satisfied :) read more

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Larry was very polite and helpful. He is also very professional. I appreciate his help! I would definitely recommend Brake Master's because they do a great job. Thanks again to Larry and all of the staff. read more

Break Masters my experience with them is always wonderful. Al is very honest and reliable every time I go in there. We have been going there for about 4 years now and it makes me happy that we can always go to him and trust him rather then going to the dealership and getting screwed over financially. If your looking for a great place to get your breaks done please come here. read more

I took my Honda civic in for a front and rear brake job with rotors. After waiting for hours in the waiting room a "tech" walks up to me and shows me his dirty gloved finger and proceeds to tell me that my brake system has been contaminated and that I need new calipers on the front. I immediately call his BS, telling him that it was not contaminated before my visit here and that my calipers have been in perfect working order prior to my visit. I usually do my own brake work, but had been sort on time and decided to take it into a shop, so I knew he was bs'ing me right away. After calling his bluff he nods and ducks back into the garage saying he'll see what he can do to help me out. Miraculously after leaving me sitting for another hour he says that they were some how able to work out the issues and that I would only need a brake fluid flush. Finally after 5 and a half hours they are done with my car and at that point I'm just happy to pay him so I can leave. The drama didn't end there, the brake job they had performed was one of the worst I'd ever had. My system was now noisy and had a spongy peddle. So I took my car back in to have them fix the crappy brake job they did. After an hour of waiting they bring my car around again and its basically the same and no issues had been resolved. At that point I decided I wasn't bringing my car back here again. Here is the biggest kicker. I had decided to do my next brake job at home for fear of receiving another crapy job. In the process of the repair I noticed that my bottom brake caliper mounting plate was missing a bolt (this is what hold your caliper to your car so you can actually stop.) Both sides had been missing a bolt on the bottom actually and needed to be replaced, I assumed they had simply vibrated loose since brake masters probably didn't torque them properly. Turns out that both sides had been completely stripped out and they had simply shoved a cheep heli-coil (thread replacement) in its place as the threads simply fell out while I was trying to tighten the new bolts. It was at that time that it occurred to me that he had been trying to buy himself time when he claimed my my calipers were bad because the plate isn't sold separately from the dealer and is actually sold as a set with a new caliper. So had I rolled over and agreed to the repair I would have had to buy two new calipers because they have zero accountability and would not be wiling to pay for their own screw ups. TL;DR: Crappy customer service, viciously deceptive up-sale tactics, zero accountability for their mistakes. This let me drive off their property in a dangerous vehicle and likely could have cost me my life had I not repaired the issue sooner. They have complete disregard for your safety and only care about getting your money. Do not have your vehicle services here, it may cost you much more than you bargained for. read more

Hubby & I came here few times, but last time left a bad taste in my mouth. It's frustrating when your busy with work and running errands, and all you want is a quick oil change, but when you walk into an auto place, sometimes they see a woman by herself and take you for a fool. So you go in with for a quick oil change, and they come back with a list of things adding up to hundreds of dollars that you need done to your car. I've never had a bad experience with my car, it's been super duper dependable, but when it was time to pick up my car, my battery was completely dead. it wouldn't even take the charge. I found this extremely strange. Nonetheless I refused to do any additional services, and had to get a new battery. I have not returned since. read more

If I could give less than one star I would. This business is running a total scam. I went in for my brakes to be inspected. I knew that they would try to up sell me on some type of repair. Just because I am a female, they must have thought I was dumb and do not know anything about working on vehicles. Well they got that one wrong. Not only did they try to tell me that I had to replace my axel for a torn CV boot, but it was for the exact same repair that they suggested the last time I was there almost a year ago that was already repaired by the dealership. Where they tried to show me where oil was "spewing" all over, was dried dirt and CV boot grease. When I called the manager out on it, he didn't know what to say. Nice try brake masters. You are not about to swindle this girl out of $250. Thought this was suppose to be a honest and reliable company, guess not!!!! read more

Awesome service! Messed up my car by running up a curb . Had to replace my lower control arm and one of my wheel bearings. They did it in a timely manner and were able to even fix my frame which would of been extremely expensive anywhere else. Thank you !! read more

Came here for break pad change and oil change. I asked the mechanic how long will it take since I'll be waiting here. The mechanic said "it will not take that long" and we will get your car done "shortly." 2 and a fifteen hours later. The mechanic came back and told me the front breaks needed to be changed. All this time I thought they were working on it already. Not a single thing was done. Completely wasted my time. I don't know what the deal is weather they were short staff atleast be honest and tell me. Also, price for front break pads and oil change cost 209!!! Considering I have a coupon of 48 dollars from Americas tires. I called other places since I'm waiting for my car to be done. Roughly break pads change cost average about $140. Some shady business. 3 hours later.....I'm still here. read more

This has been my new place for all automotive repairs now for about 3 months. They are always honest and don't try to sell me stuff I don't need. Al provides customer service that most places don't. I will not go anywhere else but here from now on.... A+ recommend this place to anyone! read more

The front desk person "Oscar" is rude. Been here for an hour and asked how long it will be to get my car looked at. He told me his guys were on lunch. I don't know how long their lunch is but there was no communication with me(male). But he spoke like a bird to the other two lady's in the lobby with me. So as a first time visiter I will not return here for air in my tire. I will drive on flat and no brakes before I turn in a #BrakeMaster. Good luck trying to ask a question. read more

Great service great price. I have a Lexus Is250, needed Rotars and brakes front and back. Couldn't beat the price they gave me! ***ask for Ricardo... #plus Breaks are life time . Hope this helps. read more

This place was recommended by America's Tire in Ontario because I needed an alignment. Not only was the price reasonable but the job was done in a timely manner. Thank you for the professionalism. I will definitely be back. read more

I took in my 99' Tacoma truck in for an alignment after getting new tires. The steering wheel has been out of whack for a long time. Tried to have it re-aligned at Sears a year ago they really didn't align it right. The steering wheel was still like 5 degrees to the left. Because of th new tires, I decided to get it realign again and found a $20 coupon for Brake Master and decided to give them a try. The sales rep wrote me up for the typical alignment, something like $89-$20 (coupon) =$69. I then waited and about 20 minutes later, he called saying that mines is pretty bad and they needed to add shims and pull it straight, which will cost me around $130 total or so. I decided to proceed with the repair and it took about 1.5 hour for the job. But that was money well spent since the steering wheel is now on center and there is no drifting left or right. read more

I have never had my stomach drop the way it did when I pressed on my brakes in Downtown Riverside. I went to Brake Masters in Fontana yesterday after work, because my brake light popped on two days ago and the brake pedal was touching the floor. I literally have had my brakes repaired for 24 hrs, paid $248 and they are back to touching my floor board. I tried to stop at a stop sign in the neighborhood near the Mission Inn, and my brakes barely worked. I felt my stomach drop and all I kept thinking was God, please don't let me hit anyone crossing the street. Not only was my life in danger, but I could have hurt someone or killed someone. I am having my car towed back to the Fontana Brake Masters location in the morning before work. I'm extremely disappointed and now I feel that I have been taken advantage of! And to think I was going to go back and have Brake Masters repair my back brakes. read more

My wife has been getting her oil done here for a quite a few years. I brought it in yesterday just for an oil change and it's a fairly quick service. The use Penzoil which is a fair okay oil brand to use. There were already about 5 customers in front of me getting work done on their cars but I still got my car done in less than 30 minutes. read more