I went here to get my back brakes done and they quoted me $169. I had a $20 coupon that I downloaded from their website. I figured with the coupon it was $149, so not bad even though I usually pay less with my normal mechanic, but i needed them done quickly. When I went to pay they wouldn't let me use the coupon because they said they had quoted me the price with $40 off already. Had I known the price was actually $209, i would have went elsewhere. I wasn't looking to pay that. They said, "you're brakes have a lifetime guarantee". Big deal. They all have a lifetime guarantee. Never bought any that didn't. They also told me that both the front and rear brakes were bad, so I asked to see them and the front weren't even to the warning pin yet. Lots of miles left to go. They said, "Well, you'll have to replace them soon. I guess you don't need them now." Too bad there so few honest companies out there. First and last time I ever go there. read more

I had my front and rear brakes repaired here after finding them on Yelp. Trustworthy answers and a reasonable price quoted. Arrived first thing in the morning at 8, no appointment needed but I'm sure its preferred. They even offered to take me to work down the street since I was leaving my vehicle for service. I will definetely do business with Brake Masters in the future and recommend them to friends and family. Thanks Izzy and David for the great customer service! read more

A Great Car Repair Shop! My husband wanted me to take the time, personally, to thank Sal at Brake Masters, Lake Forest. Not only did he give us a great price on both of our cars, he has been extremely trustworthy and technically competent in the repairs. His warranty is the best and they do many other car repairs - more than just brakes. Our mechanic passed away several years ago. We were with him for 23 years. Now we finally have found someone honest like him again. Sal, thanks for everything!!!!! read more

These guys are great, I went to all the other auto shops in Lake Forest and guys were quoting me exorbitant rates for just a drum brake adjustment. Not only were these guys the cheapest, but they did more work than they charged me for and were really friendly too. It was one of those places where you could just tell the guys knew what they were doing. read more

They treated me right! Took responsibility and walk me through getting my car right! Sal is a Stand up guy! If you communicate with him, he'll listen and do his best to service your needs fairly! read more

i live in irvine,ca, yet drive to brake masters in lake forrest, ca due to the outstanding service that i recieve for all 4 of our family members cars. danny, sal, israel & raul are always very professional and efficient. simply put , i trust them..i would highly recommend the excellence of these great service-oriented people... in gratitude, s.abels,m.s irvine,ca read more

Was referred here from America's Tire on Alicia/5. Did my alignment for $50 and front brakes and turned rotors for $139. Work was fast and reliable. Going back to have some other minor work done. read more

Excellent experience at Brake Masters. I called around to multiple places and was quoted $100-$120 more for brakes than what Brake Masters offered me. Quick and quality service. The employees there were extremely helpful and a food truck even pulled up which made my waiting much more enjoyable. Overall, great experience here. Also received a lifetime warranty on my breaks so the next time I need to get them it'll be $58. read more

Made an appointment, even came 10 mins early and still waited for over two hours! This place sucks!! Why do they take appointments if NOT honored?? It shouldn't take 3 hours, with an appointment, to get front Brakes done! An overhaul takes less time! The person, Sal, at the front desk is very rude when I confronted him about the time!! He didn't even inform me that several people had appointments when clearly, some people came in well after I did! Then, 2 1/2 hours later, Sal informs me that the brakes were not in the shop and needed to be ordered, but now they are in and in 30 mins your car will be done! REALLY...WOW, very bad business practices! Never going to return to this F***Ed up place...taking my business elsewhere!!! read more

Went in to get my breaks checked. I had called in advance to scout out prices and the prices matched once I got there. That's a plus! Being an Asian girl taking your car to get fixed is such a hassle. You can feel people trying to rip you off!! But the guys here did a great job! Price was reasonable and service was quick! They also suggested I get my air filter changed (he showed it to me and it was FILTHY!! I think there even was a bug stick in it) he didn't say I had to change it now or even say he would change it. But I asked and they said they could do it so I asked them to. I HATE feeling pressured to purchase something so I appreciated the guys honesty and ability to back off until I requested it. Really liked this place e! read more

Can't say enough about how wonderful my experience was at Brake Masters on Bake today. I will definitely be going back. They even took the time to show me what they were doing to my car and exactly why the maintenance they recommended was needed. This place goes the extra mile and I am so glad to have them close by! read more

My sister and I have been taking our cars here for almost 8 years now and only have positive things to say. Prices are great, owner is so sweet, and they are fast with services. A month ago I took my car into Pep Boys for a basic oil change (which was a mistake). The only reason I went there was because I moved out of the city and Pep Boys was just close by. But long story short I was told by PB that I had numerous things wrong with my car and it totaled to about $800 in work. Took my car home with their recommendations and noticed a small leak which was not there before I had taken the car in. Worried, I took the car into another shop and they told me that I had a minor oil leak and it would cost $500 to fix. Still not convinced that I needed all this work done, I finally made my way back to Orange County and took my car into Brake Masters. I explained what was going on with my car (the small leak) and that I wanted their honest opinion on my car situation. So I left my car with them and waited for their call. After inspected I was told that the part that needed to be replaced was only a $5 part!!!! I was very happy and relieved to hear this news. It was almost to good to be true, but I have had my car back for over 3 weeks now and there is no sign of any leak! I seriously recommend this place to everyone!!! They have mechanics on staff that know what they are doing and don't try and rip you off. Thank god there are still some honest mechanics out there! Sal your awesome and thanks so much!!! read more

After getting new tires on my F-150, I noticed excessive brake dust coming from the front passenger wheel. I noticed that I had uneven wearing on the rotor and the brakes were starting to squeak pretty bad. I could no longer bear the noise and brought it to Brake Masters based on the reviews I had seen here on Yelp. Pretty much what I expected, a great experience. They were able to true the rotor to fix the uneven wear without trying to sell me on replacing the rotor. Said it wasn't that bad and that it should last me a long time. They had to resurface it a couple times to get it even without charging anything for the extra time. Even at 4:30 pm on a Monday, I was out of there within an hour. Lifetime warranty along with great customer service, that is something you won't find everyday. read more

Great price, great service, friendly, helpful and fast. everything i want from a mechanic. i replaced my own shocks and went to them after to get an alignment. i was in and out within 30-40 minutes (if that). you can watch them do the work through the window in the office, and see the computer display that shows the readings from your car, so you know exactly how it was, and how good it is when they're done (very) could not be happier, and will definitely come back here if there's a job i cannot do myself. read more

I always get my VW 2003 Jetta worked on there. Best customer service and warranties. The did a full inspection and made all of the repairs needed. Left my car in excellent condition. Everyone is very friendly and approachable. Sal's customer service is prompt and cordial. Definitely it is the place to take your car. read more

This place is very trustworthy and responsible with your car. They do not over charge and repairs are done in a timely manner. Always polite and honest. read more

I always feel very comfortable with coming here for any repairs not just brakes. After moving away to college I had some trouble with finding a new auto repair shop and have never been disappointed by either the quality of work or the service I received. If you don't take care of your car of course your gonna run into an expensive repair bill! read more

They did our Lexus Rx. ..had a coupon and we ended up with dealer prices..no joke. I should have taken to lexus for this price and i would have waited in sheer confort or been given a car. Overpriced.... Its brakes, not open heart surgery read more

Great place to get your brakes done. Lifetime warranty on pads. Good fast service. Can't beat it.

Great price, super fast service and fit me in last minute on a Saturday - need I say more? Thank you Sal!

Needed new brakes and didn't know where to go.. I drive by this chain daily so I figured I'd check it out. They were amazing. Awesome customer service, wifi so I could work, and I had a coupon to use but they had already given me the discount without even asking. Really great service and highly recommended family operation. read more

Great customer service and they are quick with their oil change and alignment change.

An honest opinion: I keep returning to this place because of the excellent customer service. I needed an alignment and Danny took care of my car. The other cool thing is that they are part of the Better Business Bureau. read more

They did what they're good at doing. Aligned my wheels and inspected my brakes. Sal was able to take me in as a walk-in and had me out of there in an hour. The waiting room has comfortable sofas and chairs. The car is no longer veering to the left. read more

This place is the best. Their main guy who does all the orders is named Danny, and he was so genuine and helped me out so much without jacking up prices or telling me I needed all these things fixed. He was straight up and had amazing customer service and after moving down to OC a year ago, I finally have a mechanic I don't know personally, but who I can trust 100%. I saw a lady tell Danny all this work this other place told her she needed done, and Danny checked her car and said just about the opposite. Him looking out for her well being and how he was honest earned my business for life and I'm telling everyone about Brake Masters!! read more

Always a great visit! The staff are always helpful ! This is the only place I will go . Try them please you won't be disappointed

Came here today to get new brakes on my 2010 Range Rover. Best customer service, Danny was very friendly and helpful. I only waited about 45 minutes, these guys are fast! After searching around for a good price for quality brakes I finally found a go to spot. I highly recommend this place! Great job guys! read more

5 Stars for Sal and Break Masters. Fast service and so professional! I couldn't have brought my truck to a better place for an alignment. I was in and out and my truck is like new now!! Thank you Sal for the great job! read more

Great Service! Great Prices! Always very friendly and Great Work. Sal & Danny are always very helpful and friendly! We are so Glad we found you and we always bring all our vehicles in and refer all our friends and family. Thanks so much! read more

Great customer service, friendly employees, relaxed atmosphere, what more could you want? How about reasonable price for their service? I went in for wheel alignment and they got it done in about 30 minutes. Danny, who mans the front desk, is very friendly and explains what you need very clearly. read more

This Brake Masters is the best, most honorable group of mechanics in the area. I have been going there for years - expectations always exceeded. I purchased a new car about a year ago. I have been taking it to the delearship until this last time. They came up with a number of items that needed to be done some of which 'immediately'. It began with trying to sell me a new battery for $329, saying my car needed an alignmet - I had one done about 3 months ago and it went on. I immediately went over to Brake Masters for a second opinion/cost comparison. The cost of the battery was 1/3 of the dealership's price. The other items either did not need to be done or if needed to be done, the price was much less. I can not recommend this place strong enough. Nice to deal with honest, ethical people! read more

5 star review. I'd give more than 5 stars if that were an option. This is absolutely a place I highly recommend. Trustworthy! They not only explain everything in a way that's easily understood but they will take you to the garage and show you. They're worth every penny and prices are very fair. I've had nothing but excellent experiences here and at the San Marcos location.... read more

These guys are great. They will do a free inspection, and will be honest with you. And that is all we really want, right? A mechanic to be honest with us. They inspected my breaks and they did not need to be fixed. They brought me out to the shop and showed me how much life I had left on them. They did a free tire rotation. No charge. read more

Great service. Great, friendly staff. Great owner. They did a great job with my alignment too. I asked for an alignment chart and they gave me a chart too! read more

I would give this place 10 stars if I could. My brakes were really bad... like horrible actually. Danny took the time to show me what was wrong and what my brakes should look like and helped me get everything fixed. They were very quick to get everything done and now I can drive safer lol. Best experience I've ever had at a shop great customer service and the owner is very friendly and helpful as well!! read more

My Landcruiser needed new brake pads. Sal and Brake Masters took care of me. They noticed the rotors were "warped" so, without charge, they sanded the rotors. The brakes are smooth now. Sal and his crew were very helpful. Thank you, Sal. read more

I took my Audi A4 to Brake Masters in Lake forest CA on Bake Parkway on Oct.21 2009. I arrived at the shop around 4:10pm and waited to get a Alignment. I presented a coupon for $44.95 the service tech asked if that is my Audi and I said yes and he says it will be $15 more because we have to use different tools. Let me tell you that I have done alignment at the same shop for $44.95. I said no thank you and walked out. Brake Masters lost my business not because of $15 but because Brake masters Lake Forest wanted to over charge me for what I drive. Sure they have to use different tools they have the tool its not like they have to go buy or rent it. You can't over charge customers because your business is slow or you feel you should. The tech highlights the word on coupon "most cars" and he says mine is not most cars. I went to another location charged me $50 without saying oh you drive Audi here is a slap $15 more. At the time when economy is bad and shops are trying to make ends meet you can't be doing business like that. Brake Masters wont see my car on their shop anymore. I also sent this to their corp. Office read more

I came in for an alignment for my truck that was pulling left. I waited the hour and a half it took and when they pulled the truck out they didn't test drive it. I asked if it still pulled left and they said they didn't know but the toe in was out pretty far and that should fix it. haha "should" I love it. So I asked for the print out from the alignment (which you should always get). Turns out they didn't do an alignment, all they did was set the toe in for $90! I saw that the camber was WAY out of spec. and the caster wasn't even measured, which can and did cause the truck to pull!! When I questioned the guys there they said it didn't matter, toe in is what makes tires wear. This was a blatant lie. It definitely does, but only on the outter edge of the tire, mine were wearing the entire outside 4" of the tire. Again, I brought it in because it was pulling left!! Luckily I was a mechanic for 10 years and actually did alignments and know what everything does to the car and tires. So after arguing for several minuets with the guy and agreeing to pay extra to get a "real" alignment done they tried for and hour and couldn't even do it. This place does not know how to do actual alignments They agreed to give me a full refund if I could find a shop that could. I have had the truck aligned every couple of years by a different company and never once had an issue so a refund will be coming my way....if they have any honesty left in them. This place is dishonest and a scams people, this is coming from someone who has a degree in Automotive and is a ASE Master technician. I listened to them sell customers things that they didn't need and were replaced by them just a couple years earlier, and these items last at least a hundred thousand miles. I'm sorry to write a bad review but this is why mechanics get a bad name, and I'm glad yelp is here to help other people avoid getting scammed. read more

1st time here,they took care of me right away and did an inspection and they said my brakes were still good. I told them I hear grinding sound every time I turn!with further investigation, they found that the spare tire tool was loose....what a relief! Honest workers and would recommend this place : ) read more

I brought my Jeep here to get my brakes done because they had gotten so bad that my rotors were grinding, definitely by my neglect of course. They were very nice and it was a quick process to check in my car which was awesome. When I picked up my Jeep for some reason my car would not turn over to start, which was weird because I've never had an issue with my battery and it wasn't old by any means. I go back inside to tell them about my issue and they responded quickly and jumped my car with another battery, advised me to drive around for 10 minutes to help recharge it, which is what I did. The brakes felt great and I heard no more grinding which was awesome! They had to replace all four brake pads and resurface my rotors (also an oil change) so I was more than happy that they had fixed it. I noticed my check engine and oil change light were on so I went back and asked them to turn off the codes since they had fixed everything which they promptly did. I honestly didn't have any issues with their service, only con or advice is check all the codes and turn them off afterwards. Side note: the brakes do make a weird noise every now and then, especially when I'm just pressing it now and not moving. But I don't have an issue braking, so I'm not sure. read more