I have an older Prius and the only place to find brake parts is the dealership. Gina, Manage, took this on as a personal challenge found the parts and they installed them within a couple of days. I recommended them because of the repair and keeping me informed. Paul read more

After a recent trip to the Kia dealership that had given a crazy quote for some work I needed done on my vehicle, I decided to ask Brakes Plus for a second opinion. I called and made an appointment to bring my car in and told them specifically what I was told at the dealership. In no time, they had it up on the lift and even brought me out to the bay to show me the issues the dealership had mentioned as well as another pretty drastic one that they hadn't caught there. The main difference for me was they showed me and explained what was going on with each part. I also was able to get the work done for those same two items for $1100 vs the $2000 the dealership had quoted and Brakes Plus got the parts and fixed it same day. Kyle G was super knowledgeable and helped with applying any coupons off the website. As a woman, it's so easy to get ripped off in an auto shop and I felt they were pretty honest here! read more

"I went to Brakes Plus for a routine oil change, during which their technicians cracked the Oil Filter Housing Cap on my 2016 BMW 228i. When I immediately brought the vehicle back to report the issue, the staff responded in a rude manner and refused to replace the broken part, claiming it only needed to be cleaned. As a direct result of their refusal to fix the component, pressurized hot motor oil sprayed throughout the engine bay while I was driving to work. This catastrophic oil leak completely flooded and short-circuited the alternator and the A/C compressor, causing smoke and a burning odor. Furthermore, the shop improperly reinstalled the underbody engine splash shield (protector). While driving, the unsecured shield began dragging heavily against the asphalt and fractured completely before I could safely pull over. The shop's gross negligence directly resulted in $1000 in mechanical and structural damages. Zero accountability." read more

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Excellent service and extremely knowledgeable staff. Spencer was able to help me get the right parts I needed delivered and installed same day. Brandy was knowledgeable and took meticulously attention to my car. Great time and I highly recommend Brake Plus Euless for any and all your automotive needs... With regards, J.S.Campbell USN MT(Ret.) read more

Had my starter replaced here a couple of weeks ago. Everyone there was friendly, honest, and easy to understand. I'm heading back there next week to get new rotators. read more

CAUTION NOT REPUTABLE Andre seemed to be a nice guy who talked fast and a lot. I had a problem with my truck starting and ask him for a quote on a starter and he complied. Then I ask him to check it out and see if that was the problem. Left the truck and called back in a couple of hours and ask if they had confirmed it was a starter issue. And he confirmed with his testing everything it was ok and they were changing the starter. A couple more hours and they called and said it's ready. When I arrived they brought the truck up and I drove off to my home, parked and came out the next morning and EXACTLY the same starting issue. Called and let them and let them know. The issue was a slow crank, noise sometimes just a click. Left the truck again, and an hour or so they called and said it needed a battery. The battery was 11 months old so I had the supplier replace the battery under warranty. So I ask the simple question "What about the incorrect diagnosis's?" Then the fast talking Andre starts telling me they didn't do anything wrong, they just replaced the starter that I ask for. That is not what I ask for. I needed my cranking/starting issue repaired. The manager Victoria was standing there and was very subdued and was not going to say anything different from Andre. They were not going to refund my $600 for a starter that the truck didn't need. Tough luck was their attitude. Andre said he talked to his managers boss and would talk to him again and call me this morning. It's now 2pm and no call. Who knew. This shop is not very reputable and the company has zero integrity. DO NOT USE THIS BUSINESS. read more

Took my car to Brake Plus for a state inspection. Great service and quick too, I would recommend. Good value, and was even given a coupon for my service. read more

Brakes Plus - Auto Repair Near Me - Euless, Texas

I bought a car at auction and was driving it back from Dallas to Atlanta I had a hose break and didn't know what I was going to do at 2:30pm they were polite, honest, and stayed late and fixed the problem. They gave me the confidence to put the car on the road. Brandy was amazing!!! Do they all they can to accommodate. When I found the part cheaper somewhere else they said bring the part we will just charge labor! If I live in Dallas I would only bring my car here. read more

Went to this location to see about a repair that my car needed. I did not know what the issue was and at the end of the day they did not either. After charging me over $450 towards repairs and labor they did Not fix my issue. I would be hesitant on taking your vehicle here for anything other than Brakes or be prepared to possibly lose out on money either way with no solution. read more

Completely disreputable. Went in for a standard oil change and state inspection. The oil change somehow took two hours and my vehicle 'failed' the state inspection because of a 'leaky steering case.' They wanted more than $2,000 in parts and labor to repair said 'leaky steering case.' I smelled something foul and took my vehicle to a more reputable shop where I was informed that my steering case was in fact not leaky. There was minor fluid residue built up on the steering column and they simply wiped it away - then low and behold - my vehicle passed state inspection when they hooked it up to the diagnostic tool. City Garage was going to rip me off for $2,000. Not only were they going to rip me off, but the employees on staff were disorganized, misplaced paperwork they had just handled, and were making personal calls while serving other customers. Don't waste your time here - and don't trust any of the google reviews. read more

Brake work are not correctly but they know how to charge. Had a brake job done 2 months ago brakes failing. NEVER WOULD I RECOMMEND OR DO BUSINESS AT THIS SHOP. GO ELSEWHERE read more

I dropped my car off bright and early at the Euless location because 2 of my wheel studs in the front passenger wheel were broken and hence the lug nuts had fallen off! I got a picture from the garage later with 4 instead of 2 wheel studs broken! Moreover, the quote they sent me was outrageous! To replace ONE wheel hub assembly, they (the guy I spoke to was Justin) quoted me $800! I looked up the part online, it was $62 on auto-zone. I respectfully asked if I could bring my own part and they only charge me for labor! The price of the labor kept changing throughout the conversation, from $250 to $300. He even said, "if you bring your own part, we will need to charge you double labor which will be $600"... never heard of "double the labor" BS! In the past, a different City garage location had told me if I brought my own part, they will not be able to provide warranty on that service, which is pretty understandable, however, I was not given any explanation as to why the labor would be double in this case! He was not willing to work with me in anyway, hence I told him I would come pick up the car! He tried to make it harder for me saying I would need to get it towed and he wouldn't allow me to drive my car out of their premises! At that point I knew I DID NOT want to deal with this level of awful customer service anymore so I followed through the process of getting my car towed. Luckily, I was able to find another garage who took care of my issue for $200 total with part, labor and taxes!!!! I am highly baffled at how a garage that I have been continuously over the years going to thought they could rip me off like this! I am DEFINITELY not going back and those who are looking for sincere car service should seriously reconsider going to this garage! read more

I went in yesterday because my car crapped out on me in the middle of the road. Several good samaritans helped me push my car to the nearest parking lot for safety. Luckily, I was within walking distance to this establishment. The lady at the front desk was so kind and got one of her mechanics (Superhero Caleb) to come out and look at my car. He helped me push my car all the way to the garage seeing it wouldn't start. They serviced it today, and kept me updated on the process. Thank you so much for providing great service!! read more

Best Mechanic shop in town! I have been using them for years! They even pick you up and drop you off. Cant beat the service they provide!

Horrible customer service! Store Manager John Senato completely blew up on me in front of my family after asking for clarification on why I was paying to keep my own battery they had to take out and replace. Was extremely rude and told me "Fuck You" in my face after asking him for the number to corporate so I can file a complaint. John refused to provided me the number and threatened to call the police on me to try and have them make me leave without him even giving me my vehicle keys back or him processing our payment. John then left the location in his personal vehicle refusing to provide any customer service to a paying customer. The customer service and experience I received from Store Manager John Senota was completely unacceptable. Do want to thank Store Employee Brandee who was kind after John left the store. Brandee took the time to explain the situation in a professional way that people can understand and receive. She then completed my purchase. read more

The guys at City Garage are professional and courteous. The work is always completed when promised and done right. And fast! If a repair happens to fail later, they always honor their generous warranty. I'm very happy this garage is nearby, gotta love having confidence in your mechanic. read more

These guys are the worst! They tried to rip my mom off. My mom wanted a quote on a tune up. She has done plenty of business with them before but they kept getting higher and higher. She decided to give them a try again because its close to her home. She called me and said they wanted almost $400. They were charging her $22 for a spark plug. I priced Acura spark plugs and the highest one was $12. She told them that sounded awfully high and the service writer told her that they had already started the work. I called them and nicely told the guy that my mom was on a fixed income and couldn't not afford that. That they needed to come down on the price. He was arrogant and told me no the work had already been started. I told him to stop the work until the manager called me. He told me no and that he would put all the old stuff back on and she could just come get her car. We are from Euless. Me and my brothers went to Trinity and we love this community and the people who live here. No business in Euless should act like these guys. They are horrible!! My mom is almost 80 and if I wouldn't of been able to hear about how much they were going to charge her she would have been taken advantage of. They are thieves in my opinion. Rip off artists!! Beware of City Garage! read more

Always professional and helpful. They always help prioritize service needs, even when it means more expensive items get moved down the road. They are more interested in keeping customers for the long term than making a dollar today. read more

We have spent a lot of money with this garage for them to not do the work correctly. My husband took his truck in for brakes and to fix the emergency brake. They were not able to fix the emergency brake, but said they could do the brakes. We just found out when we went somewhere else for the emergency brake that City Garage didn't complete the brake job correctly causing a leak. Because of a $20 brake kit that City Garage did not put on when they fixed brakes. So now the brakes leak and have caused a lot of damage that a $20 kit could have prevented. Would not recommend them to an enemy. read more

To start off with this happened last year, I know most will say it's silly to post this late but I thought I had already posted it along with the google review I left a year ago. I would just hate for someone else to get cheated in the same way I did, go anywhere else... Just please trust me when I say DO NOT GO HERE! After spending $1500 to take my whole dash out and fix my AC, they actually broke my glove compartment (which now raddles) and broke my gear shift plate. Got my car back on Wednesday and on my way to work on Thursday it broke down, literally turned off on me while driving. They took it back in and stated it was a different part that needed to be replaced and they would do it for another $800. Let me just say that my car was having NO ISSUES running before I took it here, the AC was just not working. So why after taking it to them did my car all the sudden die the day after picking it up?!? No apologies at all, or talk of replacing the parts that were broken when they took the dash out. I have never had such horrible customer service in my life, honestly If I could give 0 stars I would!! read more

I have been there many times, I went in on yesterday and the service manager was very honest with me about the poor condition of my car. I really appreciated the honesty and the attention to detail. I will continue to give these guys praise on the great work that they do. read more

I stopped by for oil change and was told it takes 20 to 30 minutes. It took 1 hour to have oil change done. If I had been told that to begin with I wouldn't have had it done because I didn't have the time to wait 1 hour for an oil change now running late to other appointments. read more

Customers service is a joke here. Front desk Lara is rude and sarcastic. I came to get my windows checked and it was a waste of my time. I took it in Friday and waited an hour and a half for them to say it couldn't be seen until Monday at 7.. if they cared about a potential customer giving them service they would've told me that when I walked through the door in the beginning. I will not be coming back here and don't recommend anyone coming here. read more

Money grabbing business. Tried to tell me i needed two new tires, an alignment, and oil change on top of my state inspection. A $450 bill when in actuality i went to my local shop and paid a grand total of $27.80 Highly do not reccommend they will attempt to get as many repairs and as much money as they can from you. read more

These guys are awesome. I was test driving a vehicle in the area that appeared to have some alignment issues. Not being a mechanic, I needed someone to look at the issue before being comfortable with the purchase. The manager, Jason, got me in immediately with zero wait time which I was impressed with given that I was a walk-in with no appointment. Jason and his guys helped me make an informed decision without any hassle. Thanks guys! read more

Shouldn't have gone here after reading the reviews but I needed a battery and it's right by the house. They never ran tests to confirm that it was actually my battery. Two days later, my car died again. I paid for a new battery I didn't need. I went back and turns out it was a faulty alternator and they charged me 67.50 just to tell me it was the alternator and not the battery after I dished out $300 to replace a battery that didn't need to be replaced. Then they wanted to charge me $850 to replace the alternator. Do not go here. If I could give it zero stars I would read more

They charge $110 to diagnose the vehicle. And that does not get credited towards the repair bill. Most repair places credit the diagnoses amount if you get the repairs completed at their shop. read more

Car wouldn't start yesterday! So I changed the battery and fuse on my own! That didn't help! So I got a tow truck to take the vehicle to the city garage! I'm not from here so didn't know where to go!! They were able to fit me in with out an appointment and solve the problem same day! Oh so thankful! And the total was much less then expected (: thank you city Garage! read more

The guys who work seem to be pretty good. They helped me out with my vehicle. the problem that I have seen is that they seem to get backed up, meaning they have work order for the day that people come in and are not able always able to help that day. I am not sure if that is a testament to the quality of work they are doing or what not. They have been good and I can't really complain because all my vehicles are running perfectly. read more

They do motorcycle inspections here. They were fast. I came in at 4pm and they did the inspection in 10 minutes. Definitely recommend them.

The guys were so nice and extremely attentive! They got me in immediately and I was out in no more than 10 minutes! I am so grateful that my first visit to City Garage was an awesome experience! Thanks and I'll definitely be coming back! read more

Got my inspection done here today. Excellent service and super fast! Highly recommend!!!

They got my 2000 Honda Civic running like new. I am very happy and they went out of their way to make sure it was done on time and that my car was running great. The people who work there are very friendly and I will definitely be going back. read more

City Garage Euless has always provided me great customer service and always upfront about my car's service needs. Repairs always completed when promised. Kevin and his staff are friendly and are easy to talk to. Trustworthy and responsible service. read more

I've taking my vehicles here for quite some time and I have never, NEVER, been disappointed with their work. Yeah,....the area has other garages, but they are WAY overpriced. The guys at CITY GARAGE are professionals. I've even gone as far as to test them. What I mean by that is I took one of my cars to another shop before taking it to CITY GARAGE, so I already knew what was wrong with it, and the guys at CITY said the same thing, but did the repair in a way that saved me money, versus the first place. I'm making that more complicated that it is/was, but my point is, these guys can be trusted. At the end of the day,...that really matters. read more

What are the three main things we wish for in an auto mechanic? - For them to be knowledgeable. - For them to be trustworthy. - For them to be affordable. Well,....look no further, these guys are the real deal. Now, I can only vouch for this location, based upon my experience alone, but that being said,...my experience was stellar. We were treated exceptionally well, from getting a ride back to my house while they inspected my vehicle and did the repair, to the actual analysis of the vehicle itself. Let me also say this,...I had a great deal of repairs that needed to be done on my car and I knew specifically all the parts that needed to be replaced. City Garage did not know that I already possessed this information, so after they inspected my car and came to me with exactly the same repairs that I already knew needed to be done, and not a thing more, well,...you know,....that is a mechanic shop you can trust. Do I really need to say more? read more

Very friendly, fast, competent and honest service. When you find an auto repair facility with those attributes, you go back.

Worse customer service I've seen in my life!! The guy was too busy on Netflix with headphones to even realize I was in the lobby, on top of that he gave me attitude definitely will never come back to this location I will try Christian brothers or a different place next time!! read more

I have been a regular visitor of their services since earlier this summer. They came to the rescue after another competitor repair shop botched a brake job. It took a couple of visits but they got the job done. Yes, they are a little costly, but it's high quality work. read more

Quoted over $1,000 and told all brake pads and routers needed to be replaced. I knew this was high, and immediately contacted a mechanic from my hometown. Brake pads only needed to be replaced on the front tires and front routers were able to be reserviced instead of being replaced. Back brake pads and routers were fine. With an oil change included, I paid $285. I do not appreciate the dishonesty and will make sure to share my experience here with anyone looking for a mechanic. Integrity and great Customer Service is what mechanics (this location in particular) should be pursuing. read more