Friendly customer service. Took 2 days to perform an overall inspection....later experienced…read moreissues that I did not have prior to bringing it in. I will not visit again.

Ladies do not take your vehicle to this shop! They inflated prices and then back petal when I told…read morethem the price was to high. It's easy, liars lie! Headlight change $1080.00!! I'm getting it done right now, for $450.

If you need a vehicle inspection, this Valvoline is the place to go. We arrived at the perfect…read moretime--just as the inspector finished the car ahead of us--and the entire process was quick and easy. One of the best parts is the convenience; you stay right in your vehicle while they perform the inspection. It couldn't have gone any smoother! The staff was professional and the workflow was very efficient. I highly recommend coming here for a stress-free experience.

Always helpful and informative. Fast service for oil change, and or inspections…read more We always take are cars here and they take good care of us.

Jose is always helpful and takes time to explain to me what needs to be done to my car! I…read moreappreciate him so much ! Thank you

I love this place. My regular mechanic is Jose and he's a very honest man. I went in because my…read moretires were unevenly wearing I wanted to see if there was more than alignment needed. They had me go to a different place to get an alignment check, to make sure all the parts are correct and proper and if so then to do it wherever as they're the same price. I went into brakes plus and they tried to sell me about 900 dollars worth of services/product. I brought my paper with all the things they said it needed and they checked it all out. None of the parts bent or need to be replaced. I very much appreciate the honesty here, and would suggest any ladies looking for a non threatening and honest mechanic, to definitely check this place out.

Helped with the price if repair. Jobs was done timely & properly. It's been a week & anything is…read moreperfect. I highly recommend Major Automotive to everyone! GREAT PLACE & JOB DONE!

I went in for an oil change and asked that they check out why my car was shuddering they went above…read moreand beyond not only fixing my car, but explaining what its issues were.

I was pulled over and unbeknownst to me my taillights were completely out, so I was anxious to get…read morethem fixed right away. I came to Kwik Kar and explained I'd like to have the fuse on my taillights checked. I was in and out in under an hour, fuse fixed, lights replaced and it was only 35 dollars. Service was great and while waiting I was given an update and explanation regarding my fuse. Everytime I've come to this location, I leave happy and pricing is reasonable for what I've had done. I'll definitely continue to come to Kwik Kar.

The staff at this location is rude. I felt as if I was being bossed around and not helped. They…read moreleft greasy fingerprints and hand prints on the inside of my windshield and on the glove box. The oil change reminder sticker was placed horribly as well. Would not recommend.

Went in for routine checkup with the oil change. Fast and straightforward. This is why I am writing…read morethis review. The staff let me know that my radiator had a crack. Video taped it for me to show me. Recommended that I fix the problem within a few weeks. Just had that work done at a great price for being loyal. I don't always get a price lower than competitors. I don't always have the most convenient situations. But, I have ALWAYS, and I mean ALWAYS have been treated extremely respectful, important, and appreciated, with the best work. Ray, Christian, and all the mechanics, a BIG Thank You and Blessings. Great Business!!!!!!!!

Visited the other day since my car needed an oil change. The service was straightforward and didn't…read moretake very long. Nothing unexpected came up, so I'd probably come back here next time.

I had previously gotten my starter replaced at a small car shop near my house that was recommended…read moreduring an oil change. Unfortunately, even after the repair, my car continued having issues. I hoped it would improve over time, but it didn't. Luckily, while in The Colony, my car started having problems with acceleration and jerking. I took it to Midas, and the mechanics immediately diagnosed the issue. They asked if I had recently replaced the starter, and when I said yes, they informed me that the previous shop had installed a cheap, weak starter that wasn't suited for my specific car. Midas quickly and efficiently replaced it with the proper part, and I could immediately feel the difference. I wish I had come here in the first place! I was pretty much done with my old car at that point, and while I was there, I asked them for advice on car recommendations. They were incredibly helpful, offering solid opinions and advice that really guided me. After all the issues with my old car, I ended up getting an EV, but if I were to ever go back to a gas car, I would 100% come back to Midas. Their expertise and customer service were top-notch.

I got here for everything. They are so nice and so helpful. Jeep was wanting to charge me a…read moreridiculous amount for all this work they said I needed. They went over the recommendations with me. Told me what was really needed and gave me a much better price. I've taken all three of our vehicles here for various things. No complaints. Always great customer service.

THIS PLACE STEALS! DO NOT COME HERE!!! This was the absolute…read moreworst experience of my Life! LIARS, THEIFS, AN CHEATS We called and spoke to a very nice sounding lady over the phone named Patty and Kim. They told me that to diagnose the vehicle was 168$. My pregnant wife took her car up here to have the ac looked at. We told the shop that the condenser fan and compressor were not working. They called us back 2 hours later telling us that our compressor and condenser fan weren't working. And they needed another hour (ie another 168$) to diagnose the vehicle. They didnt diagnose anything and then still charged us 202$ for nothing. I paid because they threatened to keep my keys, which is illegal in Texas. They will steal your money and do no work. They will bait and switch you. They will con you and over charge you for no work being done. PLEASE DO NOT COME HERE! WOLVES IN SHEEPS CLOTHING!!!!

It's incredibly unfortunate that I have to write this review, but as a woman, I feel it's important…read moreto share my experience and caution others before trusting Honest - 1 Auto Care with their vehicle. When I initially brought my car in for an A/C diagnostic, I believed I was making a responsible decision. I appreciated that they offered a loaner vehicle (a Smart Car) while mine was being looked at--that small gesture gave me hope that I had found a shop that valued its customers. I genuinely believed this could be the start of a positive, professional relationship with a trustworthy auto repair shop. Unfortunately, my experience was the complete opposite. The day after dropping off my vehicle, I received a call informing me that the issue was far worse than expected. They told me I needed to replace the entire controller--for a staggering $3,200. This estimate was significantly higher than quotes from two other shops, including the dealership. I was shocked. I had only recently purchased the car and couldn't afford such a costly repair. Though they offered a payment plan, I already felt uneasy and decided not to proceed. Initially, I spoke with the manager, Robert Gray, who seemed calm, respectful, and helpful over the phone. But when I arrived at the shop, Robert was unavailable, and I was instead assisted by an employee named Jonathan Kentrell. My interaction with Jonathan was jarring--he was rude, dismissive, and lacked any sense of professionalism or empathy. I had to tell him directly, "It costs nothing to treat people with dignity and respect." As a woman, I felt talked down to and disregarded, and couldn't shake the feeling that I was being taken advantage of. Things only got worse. In addition to the $180 diagnostic fee I had agreed to, I was charged another $200--$100 to drain the Freon and $100 to recharge it. This made no sense, as I had clearly communicated to both Robert and Jonathan that the Freon had already been drained the day prior. When I questioned the extra fees, I was told it was because "the mechanic had to roll the machine over and hook it up." I've never heard of such a petty justification for labor fees. And to be clear, there was no repair, only a diagnosis. Robert later claimed he did me a favor by waiving the recharge fee since "it didn't work anyway," and they had already determined that wouldn't fix the issue. But the fact remained: I had paid $300 and received no resolution; only inflated charges and poor treatment. To make matters worse, I was told that only half of the diagnostic fee would have gone toward the actual repair had I chosen to proceed. So, no matter what I decided, I was still losing money. After all was said and done; I left with no repairs, no real help, and a strong sense that I had been disrespected and taken advantage of. I'm sharing this because I believe others, especially women deserve to know what they might be walking into. What started as a seemingly professional and courteous experience quickly became one of the most frustrating encounters I've ever had with an auto repair shop. I left feeling unheard, powerless, and deeply disappointed. I would not recommend Honest -1 Auto Care to anyone, particularly women. Trust, communication and respect are the foundation of any good business, and sadly, I didn't experience any of those things.

I recently visited Firestone for an oil change and inspection, paying over $100 for the service…read more While I understand upselling is part of the process, the staff were so focused on selling me additional services that they did not properly complete the job I actually came in for. They performed the oil change, but failed to properly install the oil filter cap. Because of this mistake, all the oil leaked out while I was driving. I had told them clearly that I was traveling out of state and needed everything done correctly, yet their lack of attention still caused a major issue. Luckily, I caught the problem in time before the engine was damaged, but the situation still cost me two full days stuck in a state I didn't even plan to stay in, waiting for the weekend to pass so I could get the car looked at on Monday. I had to pay for a tow truck, take the car to a mechanic, and get everything fixed -- all because the oil filter cap was not installed properly. This kind of negligence is completely unacceptable. Firestone needs to take responsibility for this and reach out to me immediately. What I went through was stressful, expensive, and entirely avoidable. Firestone, please contact me as soon as possible to resolve this.

So overall, they do a pretty awesome job for the work that they perform. They have worked on my…read morewifes car for an alignment and that's really it. Same for me, however they were very knowledgable and understanding. I needed an alignment, so I thought, but I had a few worn out bushings on my control arms. I replaced all of them myself and brought them in for an alignment. They did a fantastic job, and it was completely worth it. They took care of my car, provided the new specs it had, and did it in a timely manner. I would rather not rush something like that than not.

Just wanted to thank the manager and the team up here at NTB the colony for always being so amazing…read moreto me when I bring my vehicles in! You ever need any help they will always bend over backwards and help You out anyway possible. 12/10!

William did a great job helping me out and did it with a great attitude and smile!read more