UPDATE (11/10/25): I am updating my previous review to reflect the outstanding commitment and…read moreservice provided by Bob (Manager) and his team in resolving a very complex, long-running issue with my van's AC system. The Background (The Challenge): Over several months this summer, my 2016 Sienna required extensive HVAC service, totaling over $6,000. After a full front-end AC replacement and rear AC work, the system was cooling, but new problems arose: significantly reduced airflow and incorrect venting from the defrost vents. Since these issues did not exist before the dash was disassembled for the evaporator replacement, I suspected a reassembly issue. The Resolution (Why They Earned 5 Stars): When I brought the vehicle back, the management team (specifically Bob) stepped up to ensure the problem was addressed fairly. Labor Covered: The labor required to completely tear down and reassemble the dashboard to access and replace this actuator--which is the most expensive part of the repair--was fully covered by Christian Brothers as a warranty adjustment. Fair Compromise: The manager, Bob, proposed a fair compromise to split the cost of the replacement actuator part, saving me hundreds of dollars on the part alone. After investing heavily in my van, it was frustrating to have a subsequent issue. However, the management team at Christian Brothers listened, used the timeline I provided (no error codes before their work, reduced flow immediately after), and honored their responsibility to resolve the problem. This level of accountability and commitment to making the customer whole is why they continue to earn my trust and a 5-star rating. I highly recommend Christian Brothers, especially for their commitment to standing behind their work when issues arise. UPDATE (10/23/25): I've bumped my review to 3 stars because Christian Brothers is working with me to resolve the issue. I'll update the review to reflect the outcome. I've been a longtime customer and have always had excellent service from Christian Brothers in the past, which is why the recent experience with my van's AC system has been so disappointing. After spending over $7,600 and enduring three separate, lengthy visits, the AC system is still not working properly. My initial visit was on June 2nd because the AC wasn't blowing cold air. They replaced the schrader valves and performed an evac and recharge. A few weeks later, the warm air returned. On the second visit, they covered the cost of replacing one of the schrader valves again but then recommended a full replacement of the AC compressor, condenser, expansion valve, and evaporator core for the front system. This was a costly and extensive repair that was severely delayed due to a faulty OEM part being sent, leaving me without my vehicle for about a week. Still, the issue persisted. On the third visit, they determined the problem was with the rear AC system, recommending the replacement of the rear expansion valve and evaporator core. Again, this repair was delayed by a wrong OEM part, extending the time I was without my vehicle yet again. While the system is finally blowing cold air, it is still not functioning correctly following all the extensive repairs: - The airflow is significantly reduced--it no longer blows as hard as it did before these repairs began. This issue seemed to start after the second, major front-end repair. - We now get condensation forming on the windshield when the AC is running. Air is incorrectly coming out of the defrost vents by the window without the defroster being activated. These new operational issues, which were not present before, strongly suggest something was not put back together correctly during the multiple teardowns and rebuilds of the front dash. Given the continuous misdiagnoses, parts delays, and the fact that I've invested over $7,600 for a system that now has new defects, I feel incredibly taken advantage of and very disappointed. I expect the team to stand behind their work and immediately resolve these remaining performance issues at no further cost. But unfortunately they've told me that because it's past 30 days, I will have to pay for any additional labor for the issue they caused.

Connected with them using projects. They were very timely and concise with responses and willing…read moreto take listen when I said the ac clutch went out and I already knew compressor needed to be replaced and thus willing to give me quote for that work. Other places were only willing to quote me on cost to run tests or they did not do work on my make model. Very satisfied I decided to go with CB to have my A/C compressor replaced. 1 day turnaround. Extremely friendly and very smooth process. Great communication over phone and via text with photos, videos and clear work order you can approve or decline suggested items. I also like that they are closed on weekends so it means they care about their employees and respect peoples time. Open from 7-6 so manageable for most to be able to drop off and pick up m-f. Shuttle service offered. I didnt need but nice to know. Would go back. Ps service is guaranteed.

Quality service and trustworthy crew all throughout. I will only go to this company for car…read moremaintenance but specifically this shop has been the best I've experienced from walking in to walking out. The incredible value as well.

Trash place took 2 different cars to get fixed and payed over a thousand just for both of them to…read morehave the same problems.

had mechanical work done on my car and couldn't be happier with the experience. Keegan was the…read moretechnician who handled everything, and he did an outstanding job. He was knowledgeable, professional, and took the time to explain what needed to be done in a way that actually made sense. The work was completed efficiently and correctly, and my car runs great now. It's clear Keegan takes pride in his work and cares about doing things the right way. I highly recommend asking for Keegan if you need reliable, honest mechanical service.

I booked this mobile mechanic through Yelp for a diagnostic after already having my Jeep scanned at…read moreAutoZone and receiving error codes (injector, spark plugs, and gaskets). I explained this upfront and still chose to proceed with a diagnostic to confirm the issue. I was quoted a flat $65 diagnostic fee by the owner with no mention of pricing ranges or tiers. I agreed and scheduled the service. The technician arrived about 30 minutes later than scheduled, which I was informed of ahead of time. During a brief text exchange with the owner, I expressed concern due to a prior negative experience with another company. The response I received made the interaction feel slightly tense, including being told I could "find someone else" if needed. When the technician arrived, I explained the issues and the codes I already had. During the inspection, the technician began deeper inspection work on the vehicle. I was not clearly informed beforehand that more extensive disassembly or work beyond a basic diagnostic could result in additional charges. Afterward, I was told the diagnostic would actually be $200 due to the depth of the inspection, despite originally being quoted $65. After discussing this, I was ultimately charged $75. I expressed concern that the pricing change was not communicated upfront. The owner later acknowledged that he should have communicated a pricing range and that this was a mistake on his part. I requested a copy of the diagnostic findings I was being charged for. The response indicated there was no formal report, but pictures and a summary were provided. Communication afterward included frustration from the business regarding the reduced payment, despite the pricing change being due to lack of prior disclosure. While I do believe the technician performed the inspection thoroughly and provided useful findings, the core issue was the lack of clear communication around pricing structure, scope of work, and potential cost changes before work beyond a basic diagnostic began. I would recommend future customers get very clear written confirmation of what is included in the diagnostic fee, whether deeper inspection can change pricing, and what documentation will be provided before service begins.

This place came highly recommended by some close friends of mine that know WAY more about cars than…read moreI do. They absolutely did not disappoint! Took my '14 Coyote in for a dyno tune after I did intake, headers, exhaust, etc. Tiffany was super helpful and communicated very well through the whole process! They knocked it out quickly, did a full blown custom tune (not the copy/paste crap or email in tunes that other places use) and the car drives and feels amazing. Everyone there was super knowledgeable and friendly, and it was well worth the money. Will definitely be coming back here as I build up this car into a nice daily, while stacking cash for a REALLY fast car next year

I got a coupon in the mail for a free air-conditioning check. I made a appointment. I told the…read moreservice advisor I have a coupon for a free aircoditiong check. He said it didn't apply unless I was having some other work done. He wanted $186 00. It did not say that anywhere on the coupon. I won't go back. Tha k you.

Super happy with my 2014 Honda Accord transmission rebuild! Dave was so nice and extremely…read moreaccommodating. He kept in touch with me throughout the process and didn't try to oversell on unnecessary repairs. Very fair pricing. I will definitely be going back for all my repairs moving forward.

I thought they did an amazing job . Customer service was great and the place look well kept. I…read moredefinitely did not have the same experience as everyone else. Great job guys !! Thanks!

I cannot say enough great things about Crawford's Auto Repair!…read moreI brought my truck in thinking I had a suspension issue because of a squeaky noise that had been getting worse. They got me in quickly, were incredibly friendly from the moment I walked in, and took the time to thoroughly check everything out. It turned out to be something as simple as a loose spare tire, something that could have easily been misdiagnosed elsewhere. What really stood out to me is that they fixed the issue right then and there and didn't charge me anything. That level of honesty and integrity is rare these days. As a woman, it can sometimes feel intimidating trying to find an auto shop you can truly trust. At Crawford's, I felt completely comfortable, respected, and confident that I was being treated fairly, no upselling, no pressure, just genuine help. They've absolutely earned my trust, and I will be coming back for any future car needs. If you're looking for a shop that is honest, knowledgeable, and truly cares about their customers, this is the place to go. Highly, highly recommend!

You did a great job of fixing what needed to be fixed but the seals are leaking and trying to make…read moreappointment to get them fixed and I cannot get you guys to give me a set date so I can get the leaking seals fixed please call me Thank you

Shout out to Devon and how friendly and professional he was, quick to reply and Brittany in the…read moreoffice was amazing as well. Highly highly recommend this company.

Adam was awesome. Fair priced and very reliable. Did a quality job. When I called in for a service…read morerequest he squeezed me in right away and took care of me. Thanks Adam great job.

Good service in my visit. Needed to get a check-up on a brake line…read more They were professional, polite, and friendly. It only took them about 30 minutes to look into my inquiry. No service was actually required, and they did not charge me for the labor involved to check my car. A satisfactory experience.

I took my 2013 Ford Edge in because the brake pedal had a lot of travel in it. I had done some…read moreresearch and was told that it was probably air in the lines or something simple like that. I also found out that if you pump up the break pedal and it holds, it probably not the master cylinder, which makes sense. I told the guy at the counter I didn't want to spend a lot of money on it because it's an old car with a lot of miles on it, but I still use it as a backup. It's worth maybe $3,000. So I left the car and got an estimate a couple of hours later with $7,500 worth or recommended repairs, including a new master cylinder, brakes shoes, new hoses and tires, system flushes, etc. etc. I literally told them that that I didn't want to spend a lot of money and really only wanted the brakes looked at. It's an old car and I get that it has a lot of stuff that is wearing out. But maybe next time do what the customer asked and quote the job at hand first before you try to upsell a bunch of extra stuff.

Guys quoted me a price then called back and said it was gonna be $2,000 more. I told them to stop…read moreand I would get it towed. They said I owed the $900 for labor. They threw the transmission in the back of my truck with all the parts in boxes. They would not hand over my keys until I paid. Terrible customer service once you decide you don't want their help. They are nice initially so be careful! I am not one to ever complain

I dropped my husbands car off on Thursday to have a transmission leak looked at and they informed…read moreme that I'd have to leave it here because they were understaffed due to covid-19. No big deal. My husband and I are both out of a job so we didn't need two cars. A day goes by then another then another. I don't hear anything from them till Monday morning through a phone call saying they found the leak it would be $300 and there were a few other things wrong with the vehicle as well that would total to $1,300 I told them "wow ok well just do the leak for now" I go to pick up my car later that day and the man gives me a total of $1,300. I inform him no I just had a leak fixed and he said no you agreed to have all of this fixed. Instantly I'm crying making a fool out of myself because I don't have that kind of money considering my husband and I are both out of work. He says "I can call the owner and see what he can do if you leave it here an extra day" so I left it there an extra day. They call the next morning and tell me we can bring it down to $900 but we can't give you the car without it and we can't cut into the labor of our workers. They have NO PHONE RECORDINGS. No proof of anything. And the owner Jim Reap refuses to bring down the cost even though there was a communication error and no proof of who said what. Basically what I'm saying is if you really feel the need to bring your business here BRING YOUR HUSBAND OR FATHER WITH YOU. And DO NOT AGREE TO ANYTHING OVER THE PHONE.

Often, it's as though most service relationships are adversarial...you vs them, as though there…read moremust be a winner and a loser. It's uncommon to come across a business that treats you fairly and genuinely cares about your experience throughout the business interaction. What is even more exceptional is finding a business that is able to leave an impression on you not just once, but one that consistently exceeds your expectations. We discovered Stamps when my wife's car was in need of tires. Our first experience brought us back, and every experience since has reaffirmed my opinion that Tim and his team are truly a rare find in the service industry. Most recently, I brought my F250 in for servicing. Of course, it was a weekday morning, trying to get kids to school before heading to work, and the truck won't start. Based on the input of a roadside assistance team, I was expecting to walk out with two new batteries and at least one, if not two alternators (dual alternator vehicle), and a hefty unexpected bill. Once the roadside assistance team got me running, I immediately called Tim and explained the situation. Tim, understanding my need to find a solution before it was time to pick up kids, worked with his schedule and told me that if I came right in, he'd have me ready by that afternoon. When I dropped off the truck, Tim had me in and out, he even drove me back to the house so that I could make arrangements to get to work as quickly as possible. Around lunch Tim called me to let me know that he had checked the entire system (batteries, alternators, starter, wiring, etc) and the good news was that everything checked out except the batteries. Regarding the batteries, I asked his opinion on several brands I'd researched, including some of the top-tier batteries on the market. Tim had every opportunity to up-sell me but that's not how Stamps does business. Instead, he considered my typical vehicle use, and recommended a set of batteries that should last me much longer without breaking the bank. When I picked up the truck that afternoon, Tim was again there to meet me. He explained exactly how they tested the system, what they found, and asked if I had questions....what you typically expect from a good service provider. Tim then told me to check-in with him and let him know if I saw anything out of the ordinary. He specifically told me what conditions to be aware of that might be indicative of another issue and reiterated to call him if there were any other difficulties. This is what, in my opinion, makes Stamps a great service provider. As I was getting ready to leave, Tim understood that this was an unanticipated expense and let me know that he was going to help me out on the final invoice. He applied a generous discount and wished me a Happy Thanksgiving. I walked out feeling as though I had someone looking out for my interests and I hope the Stamps team takes pride in knowing that they have absolutely earned my loyalty...a win-win situation, which should be the goal of any service provider.

If you or anyone you needs automotive care stop by ooroo auto in queen creek Jeremy is such an…read moreawesome mechanic I used to work with him back in 2021 and the knowledge of his is impeccable he does such awesome work. Also Chase and Mike up front are also very helpful and kind and will assist in all your automotive needs! Cool perk they have is the happy car club 20 bucks a month you get 3 oil changes 1 set of wiper blades when needed plus filters and tire rotations also a free tow within 10 miles. Again OOROO AUTOMOTIVE QUEEN CREEK!