Wow! Incredibly fast, reliable, in budget and beyond helpful in a pinch. On top of my car breaking…read moredown and needing a tow, it was extremely hot in reno plus the added bonus of being pregnant didn't help much. But both my drives Zack & Brandon were nice enough to let me sit in their trucks while they did all dirty work. They were friendly and communicative on both my tows to my destination. Not only were my drivers incredible, Mia in the office was personable remembering my name, facts about my pregnancy and showing true care/concern for my situation. I would 1000/19 recommend All Points Towing! As well as work with these three again! Thank you Mia, Zack & Brandon for such excellent care and customer service. I will continue to share my positive experience after such a sticky situation. Y'all don't skip out on All Points Towing!

Zach and Taylor were amazing! Super friendly and professional. Thank you both so much.read more

I am 65 years old and have never been so well cared for with my Subaru. They under bid other…read morerepairs she's by $100s. They went over and above to clean my engine that had an oil leak. The brakes which 7 know need to be done are no longer squeaking

Breaks and battery swap were appreciated! I would recommend their service again! They were…read moreavailable quickly and helped replace several parts on my VW!

I put in a request with my roadside assistance at approximately 11:20pm this last night and…read morereceived an eta of 2:28-2:58 from this towing company. They never provided a single update to my roadside or myself, didn't answer my message checking in after they were later than the latest eta. Sent my phone call to voice-mail. Ignored my roadside assistance phone call to check in. I waited an additional 40 minutes before trying to call them again, they sent my call to voice-mail again. My roadside also attempted to contact them again before finally finding me a new service provider. I highly recommend finding another tow company if you actually need help and value communication.

Great price. Great service. Timely service. I will definitely recommend Gutierez towingread more

They were fast and helped us when we were out in the sticks with a flat and not the right key to…read morerelease the locking nut on the tire. I will use them in a heart beat

my man and his father are geniuses. thank you sir.high centered in the sand and he got me out in 20…read moreminutes. insane!

My BFs truck has been out of commission and he's been unable to fix it so he called his insurance…read morewhich he has towing on his policy and A & A towing had a truck out to our house within an hour!! The driver was friendly and obviously was good at his job and had the truck strapped onto the flatbed in no time and took it to the automotive shop that was chosen with no incidents. Definitely recommend this company as we had a positive experience!

I do not usually give five stars. You can look back at my history and you will notice a lot of…read morethrees and fours but today Zack who is in one of the photos brought my son's Durango to my house from my daughters and he parked it perfect first try exactly where I wanted phenomenal. Now mind you he had let's say not real intelligent people trying to go around him while he is backing up trying to get position to back up to where it just amazed me. But if you can request somebody or need a service definitely call them

Honestly i hate towing companies... but Angie helped me out and was super responsive and got…read moresomeone out to me so i wasnt stranded for hours! 10/10 will use again

What an awful experience we've had with these folks. They could not figure out how to show up on…read moretime and were just plain incompetent. Their lack of experience or carelessness (or maybe both) caused us unnecessary property damage. Save the headache and call someone else.

Examples from BBB complaints and local discussions include:…read more * Claims of towing vehicles within minutes in apartment complexes or commercial lots. * Complaints about high impound and storage fees. * Allegations that drivers were rude or refused information. * Accusations of towing legally parked or temporarily parked vehicles. * Complaints that accident-scene tows arranged through law enforcement felt excessively expensive. This is a fact ,trash towing company There are also multiple Reddit discussions from people in the Reno area describing Milne as "predatory" or overly aggressive in enforcing parking rules.

This towing company is nothing short of predatory and completely unprofessional. They went against…read moretheir own policy, refusing to accept a simple drop-off fee, and towed the car anyway -- because apparently fairness and following your own rules are optional. They constantly drive around the apartment complex like vultures, picking off cars with zero warning, zero notice, and zero chance for owners to move their vehicles. There's no communication, no courtesy, just pure opportunism. Blink, and your car is gone -- and they don't care about the stress, inconvenience, or cost they leave behind. If you value decency, transparency, or basic human consideration, avoid this company like the plague. They operate like it's a game of "how fast can we tow before someone notices," and the residents always lose. This is not towing; it's harassment with a tow truck.

I requested a tow from their yard to My house. KEVIN delivered My vehicle timely and was very…read moreprofessional and courteous. The office staff were easy to work with and handled my manner and paperwork with detailed knowledge which made it easy for Me to understand.

Predatory? No…read more Scavengers is more apt. Reading the reviews, I experienced it. This is a company that profits from hurting people. Yes, there is the occasional road side assistance. Primarily they look for cars to steal. Harsh word, but appropriate. If your business model for profit is to look for mishaps to take people's property and charge an exorbitant fee for them to recover it, it is an ethical crime. Of course, they are only doing their job and wouldn't be able to do this "service" if property managements and other places contracted them for the service. They look for mistakes, hope no one finds the vehicles location in a timely manner to rack up fees and auction them if able too. All the while carrying little for the damage they cause to property, personal effects or the people's lives they damage with their avarice. Reno deserves better.