Needed service on my rv quickly and they got me right in and fully set up! Total confidence with…read morework. Great service

Recently had service done on my travel trailer in April of 2025…read more Very satisfied with the level of service at a reasonable price. Special shout out to Jeremy the service manager. He has an excellent understanding of the RV industry and communicated well. Thank you Manns RV!

Renting was easy and owner was wondering and answered all the questions without any issues , would…read morerecommend them to anyone. Definitely rent again.

COVID-19 WARNING, this business is NOT cleaning their rentals. We cleaned the counters and table…read morebefore use and the towel coming away a disgusting brown color. The trailer clearly had not been wiped down, let alone cleaned. This is also when we discovered the refrigerator did not work. On day two we woke up to 45 degree weather and discovered that the heater didn't work either. On day the three we woke up to a horrible smell. We discovered that the grey water tank was 1/3 full and the black water tank was 2/3 full. Yes, that's right; they sent us on our way with a tank full of someone else's waste. Fuller RV refused to discuss the situation with us and ushered us out the door. This company could actually make you sick. Stay safe, healthy and stay away from Fuller RV.

I give the camping world at the west boylston mass. location a 2 because the sales service was ok,…read morebut the camper package for 1999. I could have got at Wallmart for half the price. Other than that I live in Pittsfield Mass, found a camper online used for 18,000. I drove 2 hrs each way plus the buying time, to look at it and wound up buying it. The sales guy said that everything I bought extra and the camper would be checked out and cleaned before pickup. I was like great thanks. There were problems with the registration so I did a second 4 hr round trip and when everything was set I again asked if everything was going to be all set and they said yes everything will be done and while I was there bought more stuff for camper and truck, I scheduled the camper pickup the same day I was getting the bumpstops put in the back of the truck for towing and while I was there again asked if everything was good they said everything was done and I should have a great first camper time. all together between buying and parts about 23,000 spent. got the camper home and parked on my back lawn and while I was putting things away and putting on the new bumper end caps the I ordered so I could store the new black and grey water hoses I was curious how easy the hoses went on and the ease of operation of the gate valves , So I knelt down on the gras removed the cap and tried to cycle the valve, When I did a 3 inch pipe load of crap came rushing out am me and while trying to get the valve closed ran up my arm and covered my lower body and lawn. After taking a shower I called camping world they came to my home to pick it up said they were sorry and would look into it , I got the camper back a week and a half later and the inside was not even cleaned the air vents looked like a dryer vent screen and the floor was covered with dirt. and all they could say tome is you should never kneel in front of a sewer line unless you know it is empty. I asked 3 different times if it was going to be ready before taking it home and they said everything was set and I should not have to worry about anything and with everything extra I bought I should have a great time. They are not a trustworthy company and I was lied to about the work done . Charles Walbert

Had a very bad experience with the service department, I reached out to the manager, he offered me…read morea $100 gift certificate to spend at his store where he makes money and didn't offer any other resolution. Very disappointing! I've e-mailed him about 3-4 times since, no reply. Hoses left hanging underneath Battery wires left hanging underneath License plate fell off on the way home-never found it, because they didn't secure it correctly, or at all! had to go re-register it! They never cleaned the camper, I picked it up dirty Told us they de-winterized it when they didn't. We almost burned out the water heater! There is a tie out thing for a dog, the screws were missing, good thing I didn't tie my dog to it, it would have ripped off and my dog would have been loose. If the papers weren't signed, I would have walked away...

Just beware- every line item you ask to be checked gets you charged $115.00 for a RV, whether it…read moretakes them 5 minutes or 30 min to diagnose. Be prudent about what you ask to be done- not only charged by the hour, but by the line item diagnosis fee.

We had extensive work done and our whole heating system replaced due to mouse infestation. Campers…read moreInn did an awesome job replacing the furnace and ductwork and cleaning the whole system. Their management and customer service were awesome! GM Mike Starr and the Service Department were very attentive and made us feel like they appreciated us and our business. We'd go there again for service in a heartbeat!

I tried to find something positive to say, and yes -- some of the employees were decently kind. But…read morekindness does not excuse what happened. My uncle, a combat Vietnam Veteran and senior, purchased a preowned RV from Camping World that was completely overpriced. He drove it less than 28 miles, and when I asked if the dealership would buy it back, they refused outright. It is incredibly disturbing to watch a company profit off of someone who should have been treated with honesty, fairness, and respect. Taking advantage of seniors is bad enough -- doing it to a Veteran is beyond disappointing. I would never recommend this place to friends, family, or anyone looking to make a major purchase. Please do your homework and protect your loved ones before signing anything here.

RUN AWAY FROM CAMPING WORLD IN HATFIELD!…read more By far the worst buying experience I've ever had. I purchased a fifth wheel RV from them in October. They lied about everything from the start. Every promise made was broken. I'm just over a month I've spent thousands on this 2022 RV making repairs. To add insult to injury I requested the general manager call me to discuss the issues but she has failed to do so. Color me not surprised. Knowing what I know now, I wouldn't buy a hot wheel toy from these people, much less an RV. Never again will I shop in this store.

Bought two travel trailers from Nick - Intech Horizon Rover & OVR Expedition. This is a family…read morebusiness who will take care of you and will back their product. We had a couple of issues, both warranty and small problems which was dealt with quickly, professionally. They are prompt, friendly and and a complete pleasure to do business with. I highly recommend them.. Prior to Tim's RV, we, bought 2 campers through Camping World. STAY AWAY!!!

Just bought a nice used RV from Tim's. WE are 100% happy with the service and attention we…read morereceived. They took the time to educate us and go through ever feature. Got us set up with a custom hitch installation. Nick and Tim were fun to deal with. Stop by and check them out.

If you're in the market for a new or used camper, look no further than Orchard Trailers. After…read morevisiting several other dealerships, we knew immediately that this was the place--we found exactly what we were looking for and so much more. The entire Orchard Trailers team is absolutely phenomenal. * Jake, our salesperson, was outstanding from day one. From our initial inquiry through pickup, he was never pushy--only honest, knowledgeable, and incredibly informative. When we picked up the camper, he spent over two hours carefully walking us through every nook, cranny, and option. We never once felt rushed, and no question was ever made to feel insignificant. It was clear that Jake genuinely wanted us to feel confident and fully informed before we left. * Jimmy, affectionately known as "the sticker guy" (LOL), went out of his way to help us when we asked for a new Orchard Trailer sticker. After being treated so well, we proudly wanted everyone to know where we bought our camper--and Jimmy was more than happy to make it happen. * Tom and Spencer, the techs, did an excellent job installing our hitch and even caught that it had been previously installed incorrectly. Rather than overlooking it, they took the extra time to fix it properly, ensuring everything was safe and done right. Their team of technicians went over every inch of the camper making sure any issue was handled ensuring we would be able to enjoy it worryfree. * Brian in service and parts was equally exceptional, thoughtfully answering additional questions and making sure nothing was overlooked. Even though we purchased a used camper, we were treated with the same care, respect, and attention one would expect when buying brand new. By the time we left with our 2017 Rockwood Roo 23WS, we felt less like customers and more like long time friends. As second generation buyers from Orchard Trailers, we can confidently say we will recommend them to anyone and everyone without hesitation.

At 8am on the morning of a trip our slide wouldn't close…read more After technician talked us through getting slide closed over the phone Orchard had us come straight in. Within an hour slide motor was replaced and we were out the door and on the road. Always superior service!

5 stars isn't high enough. I called after my black tank clogged. They told me to come in right…read moreaway, they spent over 2 hours cleaning out my tank. My service dog ‍ and I were very comfortable in their lounge area. I've used 2 other RV repair facilities in Massachusetts and Connecticut that couldn't handle simple repairs. I will definitely coming back to Long View again.

Going into the 5th week that my RV has been in for some repairs. No matter how many calls I make it…read moreis literally impossible to get a service rep to answer my calls. I leave message after message for repair updates and I do not even receive the courtesy of a return phone call. I managed to get the service rep once and he explained the repairs with the exception of the last repair which are windshield wipers. Some mysterious issue if a replacement part was order or not. I have called and called for an update and my perception is I am being totally ignored and blown off. I am wasting precious time unable to use my RV on any trips. How difficult is it to walk across the service department floor to parts and find out if the part has been ordered or not. Absolutely terrible follow-up to requested repair work. According to Longview management... "We always aim for five-star customer service..." Well you missed the 5-star target review totally.