I went to Marty's Auto with auto body repair that I needed to have done! I jack knifed my trailer…read moreby accident on a Friday afternoon about 3 pm and I was heartbroken! My truck didn't have not one scratch on it and I did a ton of damage to my rear quarter to my beautiful truck that had less than 15 k on a 2023 Toyota Tacoma double cab! My body shop I used to go to retired out of the business after 40 years and I heard through word of mouth Marty did excellent work so I immediately took my truck down to have them look at the vehicle! I met with the secretary when I walked through the door who was very friendly and had me meet with Sam the adjuster who was very helpful and friendly person! He calmly told me that the damage I did can be easily replaced because it was all bolt on and can be painted before it gets put on the vehicle! I sold Toyota for 38 years and sold myself this vehicle and did not know that! I was a nervous wreck! He said to drop the truck off that Sunday night and while we were talking he ordered all factory parts! Two and a half days later the vehicle was done perfectly and properly without blending paint! They matched the paint perfectly! He also never asked for parts money up front! He never knew me from a hole in a wall before this encounter! What a guy! Marty came out at the end and took the car back to take care of a chip I had no charge! I highly recommend Marty! You can't ask for a better repair facility! Both Sam and Marty are awesome! Thank you for fixing my truck like new! Wayne!

Insurance company referred us here after being rear-ended. Our car had significant damage and was…read morefairly new. Marty's was excellent and went above and beyond keeping us updated on progress and estimated time lines. Being in an accident I'm an be so stressful and time consuming to communicate with all parties involved, so it was a relief to have them working on our car, keeping us upsets and having empathy for us in our situation. We got our car back faster than expected, they communicated with the trots company and both insurance adjusters and car looks good as new! Highly recommend!

My hubby dropped his truck off last week to get his rear bumper replaced. At first it was promised…read morethe next day but it has turned into a week(due to then not realizing they had to paint the bumper).. After playing phone tag, he spoke with someone this morning (9 am it's now 3:30pm), he was told they "were putting the bumper on now". Here we are still waiting.... A normal turn around time for a rear bumper replacement is 1-3 days... Finally 4 pm they called, truck is ready, we had started heading that way anyway. Upon arrival the bumper looks great and even though the truck is a 2024 (don't ask about how the accident occurred) they detailed it inside and out.

This is definitely the best shop around! Had them do some repairs to my truck and they did an…read moreamazing job. I used to go to a shop on the other side of town but they were closed due to Covid so I gave these guys a shot, and so glad I did. This is my new body shop for sure!!! Thank you RJM!!

I have trusted this shop with my auto repairs since I moved to Franklin 9 years ago. I totally…read moretrust them with my vehicle. They are always honest and straightforward and they have such a love for what they do, and it shows. I will be a customer as long as I live in this area!!

I have been a fan of Grove Street ever since I moved to the area. I was looking for a place to…read moreservice my cars and was thrilled to find one so close by. Then I experienced their service and quality. Making an appointment is ridiculously easy. There's constant communication from them when your car is being worked on. They give you everything not only in writing but in an email that you can say if so you can plan future work. They help you know what needs to be done immediately and what can be deferred to another visit. That is almost unheard of. I'm so used to getting a high pressure sales pitch every time my car goes in. That doesn't happen at Grove Street. You're given a list and almost like a to-do list you receive things that are immediate concerns, things that can be deferred and things that are acceptable and already being worked on. They have loaner cars if you need them and they even offer shuttle service to and from your house. Everything is explained in advance and their prices are incredible. It's a great value. I've not had a bad experience and I've been there at least 20 times between my two cars. I can't recommend them enough

A little late in my review- but I just drove by and remembered I needed to do so because the…read moreexperience was so great and simple! I had literally just moved to MA from Texas and had my car shipped on a truck. Unfortunately, he damaged my bumper when unloading it. My sister in law recommended Milford Collision so I went there as I knew nothing in the area, and I'm so glad she did! They stayed true to their estimate as well as their timeline and were friendly throughout the process. When I picked up my car the interior had been cleaned and I was just so happy with the service. Thanks!!

Left my car at this place after a small front collision, needed a front bumper and other things,…read moretook this people almost 7 weeks to fix my car, lost the rental and had no car to go to work, excuse was that they couldn't find parts for it, but I kept receiving text messages that my car was 80% completed, the whole time the car was sitting outside and nothing was done to it, every time I went to see the shop manager and ask when my car was going to be done he was freaking rude and unprofessional, finally I get my car back and don't see any new parts except for the bumper that just fell off my car, yes, just fell off!!! And the freaking thing is actually broken, $8,000.00 paid by my insurance, and this is what I get.

The owner Dan is very reasonably priced auto repair technician. Brought my SUV in for a new muffler…read moreand couldn't have asked for any better service. He surpassed my expectations. I received a couple of quotes elsewhere and they were about 3 times the amount he was. I would definitely recommend Duest Motors.

From the owner: Auto repair shop in Hopedale, MAread more

This is most definitely a bait and switch operation. I paid in full for a car remote starter, then…read morethey tried to up my price THREE different times for what I already paid for. Never would I ever recommend this place to anyone. No way!!!

As we all know, it gets BRUTALLY cold during new England winter season. I finally decided it was…read moretime to either move back to florida or get a remote start for my expensive vehicle. Not many company's are willing to work on my vehicle due to it being a Mercedes. Company's either turned me down or didn't warranty their products. I found New England mobile driving by one day while on vacation and decided to give it another shot. I spoke to Neil and he was professional, explained the process, cost and most importantly standing by their workmanship and products. Quality comes with cost and it was worth the money. Thanks again Neil!

Dealing with these guys definitely ranks high on my scale of "worst customer experience ever."…read moreUnfortunately AAA sent them, so I didn't really have a choice. They had to send 2 drivers; the first left, because he couldn't get ahold of me (He was dialing the wrong number). On the second trip, the dispatcher called and basically cussed me out because their driver couldn't find my address (How is that MY fault?). 3 hours later, my car is finally on the truck. Get it together, guys.

This has to be the absolute rudest towing service in the area. While servicing a client, rather…read morethan parking where it wouldn't snarl traffic in the depot parking lot, the driver chose to park where it was most convenient for him. When we asked him to move his truck so we could exit, he ignored us until he was done.

Best place around.Any of the social media sites always has Charlies mentioned a lot and for good…read morereason.They are reasonably priced and every time I have been there it costs less than I thought it was going to cost.They don't try and sell you services you don't need.They are good mechanics that have been there a long time and you can see why.They are not just part replacers.This place it tops in the area and I would even travel a little to continue to use them.

Awesome and honest service EVERY time!! Appointments are flexible and convenient. Jay is great!read more

I just moved to the Medway/Milford area. I researched to find a new auto repair shop I can rely on…read more Accurate came up with rave reviews so I dropped by to see them about a tire issue. The helped me resolve it in little time even though they were busy. Bernadette was absolutely amazing! She was so kind, knowledgeable, friendly, and caring. The cost was less than I expected. I am making them my official auto repair shop. I will be making all future appointments for my SUV care and maintenance from now on with Accurate Auto Care, as well as referring them to everyone I know.

I had a water pump fail on 495 N just as I approached exit 19. Luckily I made it down the exit and…read morestumbled upon this repair shop. It was 6:30 AM Bernadette arrived at 7AM and immediately helped me took my info and said they would do there best to take care of me today. They were very helpful, friendly and accommodating. I don't live in the area so I probably won't be back, but if I did I would definitely use them for auto service. Highly recommend!!