David Martinez came to check on the aircon unit because it wasn't cooling down to the preset temp…read more He had identified a number of possible issues - clogging of drain line, leaking and insufficient refrigerant. The estimates of all these will amount to a big sum. After some explanations on the issues, I've decided to spread out the fixings so as to spread out the spending. David was on time, patient and willing to explain the procedures. I'd highly recommend him and the company. Rae from the office was very helpful in handling all the scheduling. Thank you.

I was sold a brand-new 2-stage HVAC system two years ago. It took the company NINE MONTHS to get…read morePinellas County to inspect their work. Even then, it took three separate inspections before the system passed because Hot2Cold failed to fill out the paperwork correctly and failed to do the job correctly. Now, it's two years later, and the system is not working. I called for a service call but was told that it would be over $250 because it was a weekend. I was sold a 10-year warranty for parts and labor, but now they tell me I must wait until Monday or pay a $250 fee because it's the weekend. I contacted the sales representative who sold us the system (James Thornsberry), but he had moved to Birmingham, AL. I am still waiting for a representative to contact me about getting the HVAC system serviced. The forecast is in the upper 90s today, and it's too hot in the house. We recently moved my mother-in-law into the house with us to care for her, and this heat could present medical issues with her. I am embarrassed that I was conned by Hot2Cold. Do yourselves a favor and DO NOT DO BUSINESS WITH THEM!

In response to the owner's comment, I was unaware of the time frame it was, which means my mom was…read moreout of air for three weeks! the unit was not running at all, which is why they were called. They are a complete scum bag company that left an elderly, handicapped woman without running air for weeks bc she didn't have the money to clean the coil. we are not debating the coil was dirty but that was not the issue for the unit not running. As a business owner, especially an AC company, you don't get to choose what/when you fix something for a customer. As you can see, they clearly stated they wouldn't waste their time fixing the unit with a dirty coil. Don't waste your time with these bottom barrel companies.

You can always count on your A/C conking out on one of the hottest days of the year,and that's…read moreexactly what happened. Max had been over in May fixing the A/C on the left side of my Duplex(see prior review),and then last night when the A/C on the right side stopped working I knew this was another job for Max. I called him early the next morning and he said he would be over at 11:30. He arrived on time and went to work,diagnosing and repairing the problem(bad capacitor) and I was up and running again.He also checked the freon,found it was a bit low (1/2 pound),and topped it off. The whole job,from start to finish took about 20 minutes. I like Max because he is knowledgeable,dependable,gets the job done quickly and charges reasonable fees for his work.For these reasons I'm giving him 5 stars.Thanks Max!

This company was a referral and we've had 3 positive experiences to date. Most recently, I had a…read moretech come out and perform an energy check where he quickly discovered a slit in our duct and repaired immediately. Prior to this, our ac froze on a Saturday night... as new owners to this home we weren't confident in what to do and worried about after-hours weekend charges... I text Steve for assistance (owner) and he called me back and walked me through how to unfreeze the system. = lifesaver Our first experience was a job requested by our flood insurance to life our ac handler ...we chose them bc they were a referral and compared to other quotes were the best value... in all three of these varied experiences, the technicians at Pinellas Heating and Air were extremely timely, courteous, well priced, and did a job well done. In an era of terrible customer service experiences, I felt this positive review necessary because they really have made this lane of service/repair work an easy choice.

PN&A came out last summer and replaced all of our HVAC pieces that were in our very small attic…read more The tech who did the work worked his butt off. However, we have had issues with the system AFTER they left and they have refused to return our calls. We have literally called for months, left messages and nothing. Zero response. Now I have to hire a different company to come fix a vent outlet that wasn't properly attached and there's mold around my register because of it. Overall I suggest going with a different company if you want to be happy with all of the work. This vent has been spitting out insulation.

Is there a no star review? The service of this company has no value. The first service call was…read moreperformed a week or two ago, but I was consulted about replacing a part that still worked, which I chose not to, although the units parts were still under warranty. He could have replaced them for the service charge but didn't and what do I know about air conditioner parts? Then, shortly, this is in June, the early days of summer. another AC failure on a Saturday night. Calling in a service request was met with a full mail box. I called first thing Monday morning and wasn't able to talk to somebody for 30 minutes for the service call which didn't arrive until late in the afternoon, where it was pronounced the part another part had failed, and that he would get the previously injured part to replace that too. The part he did replace cost $192, for a unit guaranteed for 10 years (still under warranty). By the way, you don't get to see the invoice until you pay it. He returned Tuesday and replaced the previously injured part, charged $160 for the service call, the system blew cold over night and failed the next morning. He came back the next day and replaced the dryer, and charged me $569.00 (not itemized although a dryer was replaced) for almost a couple of hours work, tops. Well comes the following Saturday night, and it failed again. The same tech did all this. He is rude, his pants hang down below his ass, he was speaking to some woman on cell in speaker mode almost the whole time he was working, and to justify the price he said to the effect that I live in a nice house and he lives in a shack; is that like white privilege or something. I don't know. I guess that Bart has retired and is no longer involved with the company or the market allows for bad service and he just does not care. I requested a working AC on the system I purchase 7 years ago whose compressor was already replaced once and I pay a semi annual fee to be maintained. The quality was trash, and there was no value in being inconvenienced, and the astonishing claim from that technician that he as performed a valuable service for the value of the money I paid. I pay for protection, but the providers are incompetent.

We were with several other AC companies...ALL OF WHOM over-sold us on products we didn't need…read more(because they worked on commissions!)...and their products were not even installed properly. This company does NOT have their employees working on a commission basis...and they are extremely honest as well as very knowledgeable. You can even select fro the same person to service you as needed. Do not look anywhere else.

HORRIBLE COMPANY!!! They don't answer their phones. Bought two cleanings for $144. After waiting 4…read morehrs for my app. No call no show. I was told off by the receptionist how rude I am every time I call. I demanded a refund. I was told absolutely NOT. Sent tech out the next day. Did nothing. Left screws out of my handler in a pile on top. Left drainage pipe off. Water all over my garage floor. Did not check my filters. Did not vacuum out leaves and dirt inside the condenser outside. The owner come to find out is the receptionist's brother. I was told she has done this several times w clients. The owner said he would refund me. Zero efforts taken. Now I filed a dispute w my credit card.

Don't use this company, had appt and Rob the technician didn't show up nor have courtesy to text…read more/call that he was delayed or anything just didn't bother to show up. Scheduled with Todd the owner, same, no text or calls. So owner doesn't even care, their doors will be closed soon with this kind of service. You're better off calling your neighbors 5 yr old grandson you'll get better service.

It was the dead of summer and our 18-year-old A/C unit started leaking water all of the floor of…read moreour garage. I pulled out the filter and there was moldy insulation everywhere. Uh oh, this was going to be a problem because we were in the process of replacing a roof and all our money was going towards that. We called a couple A/C companies (including one who didn't call us back for three days) and the first to respond was A/C Repairs. They set up a visit for the following day. A/C Repairs arrived promptly at the time they said they were going to visit. They cleaned out our AC Line, inserted a small mechanism into the unit so that if it ever started to leak again it would automatically shut off and adjusted the line to the outside so that it would drain better. When they came to me with a bill of a little over a hundred dollars I jumped for joy. This sure beat a new unit. When it comes time to service (or more likely replace) our unit again, A/C Repairs will be the first company we call.

I can't rave about this company enough. They installed a new system, and I was more than happy…read morewith the price and installation. The Pasco County inspector even commented about how nice the job had been done. During a storm on Sunday, the main circuit breaker tripped off, and had to be reset. The air conditioning stayed off-line, so I called A/C Repairs, thinking I would leave a voice mail requesting service. I was surprised when the owner answered. He promised to be here by noon on Monday. They showed up at 9:30 am, and quickly found a damaged circuit breaker that feeds the air conditioner. They replaced the C/B, and the air conditioning worked. It was obviously not their fault, but rather one of those random events probably caused by an electrical surge, or something. When I offered to pay, I was surprised the owner said he wouldn't charge me. So if doing business with a small business with integrity appeals to you, give them a call.

This company has always taken care of my service and finally got to the point where I needed a new…read moresystem, I received a fair price and fast quote. Unit was installed in a professional and timely manner. Highly Recommended

These guys are the best of the best. I have hundreds of rentals and have dried dozens of ac people…read moreand all a worthless and overpriced EXCEPT these guys. If there is an issue the OWNER WILL BE OUT THE SAME NIGHT TO CHECK WHY IT DIDN'T GET FIXED......This is the ONLY company I ever found that CARES ENOUGH TO MAKE SURE YOU ARE 100% SATISFIED AND THE WORK IS DONE TIMELY......If you want and honest company with fair fair prices.....THIS IS IT

Feel absolutely ripped off. 100 dollar thermostat and a 40 dollar capacitor comes out to $600…read more Absolutely nuts taking advantage of good people when they are in a bind.

Highly recommended. Knowledgeable staff that isn't compensated by commissions. Honest and credible…read morebusiness.