After visiting several of the mall chain jewelers, I decided to give Brian Michaels a visit. I was expecting a charming staff but an underwhelming inventory. I was only half right. Their selection of engagement rings (and other jewelry too) really blew me away- they have a huge, beautiful showroom and really have any style you could be looking for. Even better, every employee that I dealt with truly went above and beyond to serve me. They spent hours looking over rings and diamonds with me until I found a combo that I knew my fiancee would love. They did everything in their power to get the ring ready in time for my proposal despite some special circumstances, and they got the job done. The ring came out beautiful! They also give you a very nice little gift bag of goodies along with your finished ring. After the fact, we had to revisit because the ring came out just a little too big (my fault, not theirs). They consulted us on the best options for fixing the problem, and they got it fixed within an hour so that my fiancee didn't have to go a day without her ring. Really, from start to finish, it was an extremely enjoyable experience. There might be cheaper places out there, but I haven't experienced any other jewelers that'll value you and treat you as well as Brian Michaels will. Since buying an engagement ring is a huge decision and can be a little stressful, I highly recommend them! read more

I just realized that I never got around to reviewing this place! I went here to find a wedding band after I got engaged last year. My fiance proposed with a ring that was beautiful but unusually shaped, and after having tried and failed to find a band that looked good with it at several other stores I was almost in despair. However, Bryan Michaels had a great selection of bands, and I was able to find the right one almost right away. I had it customized to fit securely next to the ring, and they were able to take my vague explanation of what I wanted and turn it into a beautiful, durable product. In addition, the service was great and the price was reasonable. Thanks! read more

I would like to thank Brian Michaels Jewelers for their great customer service. Less than one week before my daughter's 30th birthday her celebratory trip to Puerto Rico was cancelled due to coronavirus. My plan was to join her as a "surprise". I wanted to commemorate this special year for her somehow and found a lovely inexpensive ring on the Brian Michaels website. I was impressed with the time Brian spent to obtain the ring and size needed as well as his communication with his staff to make this possible. Thank you to Brian, Leah and the woman who mails packages. My daughter received her ring and loves it! read more

My fiance stopped into Brian Michaels a few months ago to check out some engagement rings. She set up a wish list with her perfect ring. I went in yesterday to purchase it and the service i received was amazing. I work in customer service and am always a stickler for personable representatives. I was not disappointed! I walked in was greeted warmly, was asked about my new baby (my fiance was pregnant when she went in and they remembered) and got a fair and honest price! If this is the kind of experience i can expect, Brian Michaels will be my jeweler of choice for years to come! Go see Joyce! read more

I recently visited their showroom to drop off a flier for a cancer benefit I was having. I was pleasantly surprised with the return call I received letting me know that they would like to help our benefit with a donation for our basket raffle. When I returned to pick up the donation, I was presented with a beautiful basket and even better than that was a hug and well wishes for Heather and her condition. The lady that took care of me will never be forgotten and has gained all of my future jewelry business. From the bottom of our hearts, thank you for your kindness. read more

I went to Brian Michaels Jewelers for an engagement ring and had a fantastic experience. Brian was very responsive, caring and found the perfect ring in every way. I live in the mid west and Brian and his team were very accommodating and turned everything around extremely fast and efficiently. My interaction with everyone at Brian Michaels was amazing and they were all very courteous. I highly recommend Brian Michaels and will be staying with them for all my jewelry needs in the future. read more

I have been working with Brian Michaels to get my fiancé something nice - and he is specific in what he likes so I have had a few specific questions! The staff has been fantastic! If they didn't know the answer right away they did their research and got back to me - and they would not only give me the answer but the reasons why (thats big for me!). I can't wait to finally have the item I'm paying off with their great payment plan - and give it to my fiancé for his birthday! read more

This is my favorite jewelry store!! But the prices are extremely to high and when u try to go and resale your jewelry they only give way less then u paid for it. I brought a ring for $900 try to resale it back to Brian & Micheals they only tried to give me under a a hundred dollars. But i can atleast say why do i love brain, i love they engagement rings and unique quality of jewelry if they didn't have those 2 things. I really wouldn't even bother to go back there..... read more

Brian Michael's has excellent customer service and an extensive array of beautiful jewelry lines at a price point to please every customer.... The atmosphere is always welcoming...Brian, Debbie and Lorie make you feel like family from the moment that you walk into the store. They have beautiful jewelry for everyone, from little girls to my 90 year old Mother....highly recommend this beautiful place to everyone! read more

What a wonderful and kind-hearted establishment! As soon as you walk in you are greeted with smiling faces and your made to feel at home! What a great way feel as you are shopping for jewelry! The staff is extremely knowledgable and try to find the right "fit" for your personality & lifestyle! They also proudly support Saint Christopher's School! Thank you for being so trustworthy! read more

My name is Stacey McPhee my husband and I purchased our rings here 10 years ago, it was a smooth and memorable experience. The staff is wonderful and very friendly, they take their time with every customer until you are satisfied. I recently went back for our ten year anniversary and it was the same experience as the first time and the quality of our rings is still like new. read more

My husband and I purchased my engagement ring as well as our wedding bands At Brian Michael's Jewelers. We are very happy and enjoyed the wonderful staff that has helped us along the way. We have continued to purchase items here such as my son and niece's baptism cross. The staff are always helpful, available to help and friendly. read more

I went to Brian Michael's Jewelers today. The store is huge and well stocked with all kinds of beautiful pieces. The salespeople are very knowledgeable and friendly. They were also very generous with a lovely donation to a local fundraiser to help with a roof repair. read more

I custom ordered a rose gold diamond bow ring. It is beautiful and exactly what I had in mind. Brian worked with me to find the perfect ring. I couldn't be happier. I highly recommend this jewelry store. Thank you Brian Michaels! read more

We can't thank Laurie and Brian Michael's Jewelers enough for consistently donating to our annual Camp Good Days & Special Times Gala! Their generosity continues to help children dealing with cancer in our community. Thank you!!! read more

What a great business to have in our community! They recently donated to a basket raffle held at a local elementary school. Very generous and professional! I hope two lucky winners enjoy their gifts! read more

Rachelle and staff was very helpful on helping me pick out a birthday gift.i been going here for a few years now.best quality I ever seen.if any one looking for good quality this is the place to go. read more

Maryann suggested visiting Brian Michaels for a confirmation gift. All the jewelry was beautiful and well priced! Bought a gold chain and cross for my son! Thanks Maryann! read more

Amazing service...each and every worker! So personable and patient and knowledgeable!! Super friendly and welcoming! Would come back and recommend to anyone for sure! read more