The Bridal Box is simply amazing!!! Sammy, especially, was awesome and helped me pick out the perfect gown! She even helped me save money on it by telling me about a promotion they had the following week and to wait until then to buy it!!! I couldn't be happier with my dress; I got compliments on it (and the veil/accessories I got at the store) ALL night. If you want a dress that looks like you broke the bank (but didn't) and a dress that you and your guests will remember for a lifetime, then come here! read more

Great customer service! Thank you for making my Daughter's dream wedding gown a reality all the way across the USA to the east coast! Fondly, Neil Platt read more

Great service, easy to purchase offers discounts on accessories if you buy dress at location

I had an appointment at The Bridal Box on Friday, August 5, 2016 to search for my wedding dress. Favi was extremely helpful! Although I did not buy my dress from this shop, I would recommend them. Favi had me try on so many dresses and encouraged me to try on dresses that I would not have normally considered in order to get an idea of what I did and did not want. She was extremely helpful and spent a lot of time with me and my mom and MOH. She did wait until the end of the appointment to ask my price range, but all of the dresses that I tried on were within my budget. She offered honest opinions about the dresses that I tried on, but most importantly, she wanted me to find what I loved and was most comfortable in. Again, I highly recommend this shop and Favi for her help and for the great experience. read more

I can't say enough nice things about these gals and their lovely shop! Not only do they greet u with a warm smile, have lovely dresses AWESOME sales... They have an actual store full of the goodies for my wedding saving me shipping costs and are the same price as amazon! Thank you for the wonderful customer service :) read more

Best Bridal Boutique EVER!! Love this shop! The girls who work their Christine and Sammy were super nice and helpful! Also very patient with me! Cute Lil shop! They have everything you need. Very reasonable prices carried my favorite brand Bill Levkoff. They always have specials going on. Just ask when you go to the shop. Even if they don't have sales going on their prices are so low! Nothing like Davids Bridal they make you feel so welcome they treat you like family! If I had to get married again (haha) I will go their! I highly recommend you to go to this shop you wont be disappointed! read more

I placed an order for my gown via Bridal Box. I'm in Minnesota and had tried on my gown elsewhere and found a price on Bridal Box I could not compete with, especially with their promotion of a $50 shoe and $50 veil credit. I was quite nervous and wanted to make certain they were legitimate. I read all the reviews I could. I placed the order in November and they called the next day confirming everything. When I emailed them a month ago inquiring the update in status, they were patient with me and told me the expected ship date. It came in a couple weeks early! The only little concern I had throughout the process is that when I looked to see if they are a Pronovias verified vender, their name didn't come up. I notified them of this and they informed me they would be ensuring they correct that! I received all my pieces and they are beautiful! Thank you! read more

Christine goes out of her way to take care of you. She understands your frustration and tears. As a mother trying to help her daughter pick perfect dress on very tight budget, and a daughter that is at wits end with the big retail stores, this is the place to go! I have never had such awesome service and complete kindness as the Christine shows. Small shop offers big rewards, and most of all they truly care! Ladies, please go to all your big stores and then when you think you found the perfect dress, DON'T Purchase, come HERE and be completely satisfied to a whole new level! Cant say enough good things about this place. read more

I cannot say enough good things about the bridal box! After having a crisis with the first dress that I ordered at another shop, I was forced to look for another dress one month before my wedding. I was extremely upset and stressed out and Christine was amazing and listened to the situation I was in and did everything she could to help me. I ended up with a gorgeous wedding dress that I was able to take home the very next day . She was amazing to my sisters and I and now my sisters will be going here for their dresses as well. The bridal box completely saved the day. The shop is very cute with beautiful dresses to choose from. I highly recommend this shop to all brides. :) read more

I learned about Bridal box in Roseville last January 8th at Cal Expo Wedding show...made an appointment the following week with them to check the gown that I saw in one of their catalog and reserved it right away, cuz they said they only have one and it is discontinued already. I am so happy how the gown looks like even though it is the last piece. They're really taking good care of their goods. The staff is sweet and attentive. She let me tried the gown that I want and offer other similar gowns.It is a little bit bigger but she said they have a person who can alter the dress. Gave a deposit and told her that my wedding is gonna be more than a year from now and not sure if my fiance will like the idea of me buying it so soon...came back and look at the gown again and like it better the second time even though this is the first store that I shop for wedding dress. The owner gave me a good discount because that's the last piece. Paid for it but ask her if she can keep it for me. They're so sweet and very understanding of the situation. Love this store ...they provide excellent service. read more

PLEASE PLEASE PLEASE DO yourself a favor and make this your first stop when shopping for a wedding dress. It is extremely reasonably priced and since this place works directly with the designers they are able to work with your budget to get your dream dress. The place looks small but don't let it mislead you there are a TON of beautiful designer dresses. I had the honor to have KIM as my guide in finding my perfect dress and she was absolutely amazing. She had me pick three dresses I liked off the rack to start off with and then she would go back to pick more dresses based on my style and opinion as I was trying on the other ones. She also helped zip-up and adjust each dress to my fitting. She was very honest which I feel like is super important and hard to come by with a sales person. I honestly could not have imagined a better experience. I ended up buying two wedding dresses for them at a very reasonable price that I AM IN LOVE WITH. Too bad I can only wear it for a day :-) read more

I wish I could give more stars! The ladies at this store have been true life savers! Special shout out to Favi for her understanding and compassion of the predicament I was faced with after a terrible experience with another bridal shop, 2 months out from my wedding and no dress!!! She was super helpful and efficient with the time restriction and was able to find a dress that could be delivered in the short time i needed it by! I highly recommend the Bridal Box! read more

We came here for my sisters wedding dress and our bridesmaid dresses. We found both! The service was excellent and very accommodating. We were able to check through all the racks ourselves along with the help of our consultant. Definitely recommend! read more

Thank you for setting the bar high and making my first wedding dress shopping experience as good as it could get! While I unfortunately did not find "THE" dress here, Heidi was beyond fantastic! We did find two that I really liked after trying on 5 in all and the entire experience, from the moment we walked in the door, was amazing. She was welcoming, patient, helpful, funny and very very kind. In no way, was she pushy, rude or impatient (like the other two stores we visited the same day)... and for me, this goes a long way. I only wish I had found my perfect dress here because I really wanted to be able to give Heidi my business but in any case, I will most definitely ALWAYS recommend The Bridal Box to any and all of my friends who marry or are in weddings from now on. Thank you...Way to go!!! read more

Bridal box is located in a cute little blue house. I was assisted by a very accommodating lady named Christine. She had such friendly, chill, vibe. The dresses are already set at pretty great prices, but she still offered deals on top of them. The dressing room doesn't have the best space or lighting for photos, and there isn't much space for your people to sit, but it still worked out. :) read more

This was the first place I went dress shopping and the girl who was working that day was super nice and helpful. The dresses they carry were not my style: but the experience was still great and I felt like I learned a lot about the process. And the prices were great! read more

This place is wonderful, not only I bought a bridal gown for a very very low price as it was the floor model, the lady helping me was awesome. She was so patient paying attention to all my requests and giving helpful suggestion. I had an excellent experience with customer service. Suzanne you rock! Thank you so much! read more

Initially I liked the small shop feel of this store, but in the end the experience was a total disappointment. Go elsewhere. 1. I called in advance and asked if they had a selection of junior bridesmaids dresses for an 8 year and was told they have many dresses for my daughter to choose from. We drove from Elk Grove. They had exactly one. 2. We spent $1200 on dresses. When I called and asked for a fabric sample of the dresses, since they didn't offer one when I bought them, they charged me $10. They sent the wrong samples. When I called, after three messages and two weeks, they called me back to tell me they sent the wrong ones because they didn't have the correct samples in stock so they sent me something else. Wrong colors, wrong fabrics. No refund. 3. We ordered six dresses. Three of the adult dresses came 2-3 full sizes too big. My 8 year old's dress was a Junior size 8 (the same as an adult size 8 with subtler curves, fit for a 15 year old girl with a built in size B bust). Because they dresses arrived too close to the wedding date, I had to take my daughter's dress to be altered. After spending a ton of money on five hours of alterations because the seamstress had to disassemble the entire dress and build an entirely new dress, I learned that her dress isn't even made in children's sizes. Despite that all bridesmaids expressed concern about the dress sizes that the staff recommended, the women strongly advised for the much larger sizes. After going to the manufacturer website for one of the dresses, it appears that the saleswomen couldn't possibly have looked at them. 4. They are terrible at answering the phone as well as returning calls. The business is in way over their heads, and the sales staff that we worked with shouldn't be responsible for fittings in any way. The amount of time and money that was wasted as a result of this shopping experience isn't something any couple planning a wedding should have to go through. read more

I got my wedding dress Here and i wasn't even looking! Before bridal box I had been to David's bridal... Let me save you time now, skip David's bridal!! Everyone at bridal box was very helpful and made me feel like a real bride! Sammie helped me to get in the many dresses I tried on and she was great. Very honest, helpful, and still made me feel gorgeous in every dress I tried on. I had a great experience at Bridal Box and would recommend it to any bride searching for not only wedding dresses, but bridesmaid dresses too. My bridesmaid got their dresses there. They also offer many accessories, gifts, and jewelry. I love this place! read more

Very cute shop. I went here with my best friend she found a beautiful wedding dress and they worked with her budget and give an amazing discount. The dressing rooms could be bigger with more 360 mirrors but I understand it is a converted vintage home so space is limited. Overall great family owned shop. read more

This is a cute salon in old Roseville. The owner is SUPER sweet and helpful. They have a very small selection of dresses but the dresses they did have were gorgeous and well priced. It s cramped though so I do suggest going during the week instead of a weekend. They let you look at all the dresses and pull what you want to try on, so if there are other appointments at the same time it can be hectic as other brides are pulling dresses at the same time. read more

My daughter and I just walked in to The Bridal Box without an appointment on a Saturday afternoon. We were immediately greeted with a smile and welcome. When we told Christine we had no appointment and the wedding was in less than 2 months she didn't even bat an eye. They immediately accommodated us. She asked what our budget was and showed us our choices. An hour and a half later we left with our dress in our price range! Christine and her mother were fabulous. We felt like we were important and the only customers in the store, which we were not. I highly recommend The Bridal Box over the bigger more pretentious bridal stores. read more

My daughters love to watch "say yes to the dress", so picking out "THE" gown was very important to all of us!! The maid of honor found it. Her sister- the bride- loved it from the start. I cried when I saw it on her....and Christine made our experience lovely, she rang the bell when my daughter said "yes"!! The Bridal Box has been a wonderful resource with excellent prices. I also loved that their referral led us to a tux limo as the bride and groom's "get away car". read more

Had a great experience here shopping for bridesmaid dresses for my best friend's wedding. They let us walk in several times that day because everyone couldn't make it at the same time. All three girls took the store's advice on what size to order and all of our dresses ended up being 1-2 sizes too big. We all had to take in our dresses that cost about $45 and hemmed (which we expected) for like $20. While I was upset about how big the dresses ended up being, I understand it's pretty difficult to get a perfect fitting dress. I enjoyed my experience here and have already made an appointment to come shopping for my own wedding gown. read more

I'm getting married next year and they had so much stuff for not just the wedding day but for the bridal shower and of course the Bachelorette party!! I can't wait to buy some more stuff there read more

Had a great experience here with Favi! She was so nice and helpful making my experience so fun! I would definitely recommend looking here for your wedding dress such a friendly staff and great customer service! read more

By far the most frustrating experience I've had with a business of any type. Their level of professionalism is non-existent and customer service amiss. I definitely do NOT recommend them as they were entirely unhelpful and if anything made what should be a positive experience anything but. read more

If they had a zero star rating that's what they deserve. This is every bride's/bridesmaid's worst nightmare come to fruition. Believe it or not, this is the "short" version... 1/24: We went to try on/look at bridesmaid dresses. I had booked an appointment and confirmed with them the day prior, yet upon arrival they didn't have us down - we should have known that is about how the whole experience would go. They pulled the specific dress we requested to try on but did not help us into the dresses, check in on us, or anything at all after that. After waiting for someone to come check-in on us without success, we finally went and found someone and explained we wanted to place our orders. We then (again) waited around for a significant amount of time for anyone to help us. Finally we were brought into the "office" (?) for our measurements and payment. There were stacks of papers tumbling over all around the floor and a desk covered in disorder. The woman couldn't keep the bride's name from the maids' straight, who was who, or any of the info. FINALLY, we placed our orders and left. We were told they would hold the order until they had all maids' orders so they'd go in together and that they'd let us know once this was done. 1/26: Full amount for the dress was processed 5/21 at 11:40 a.m. I called because I had not received any confirmation that the order had been placed and wanted to make sure there was not an oversight. They assured me it had been placed and lectured me that "they can't notify everyone when every order is placed, etc." That same call is when they said I should expect to get a call mid-July when the dresses were scheduled to arrive in the store. I thanked them and made note to check-in mid-July. 7/22 at 11:30 a.m. I waited slightly past mid-July to give them the benefit of the doubt, but the 22nd rolled around without word so I decided to call to check if the dresses had arrived yet in store. They said they were expecting the dresses "any day now". I pressed and said I wanted to know the day they are scheduled to arrive in store. I was told they would call the designer to get an exact date and call me right back. I thanked them and waited for the call. 7/22 at 4:44 p.m. The store was close to closing for the day so I called again since I had not received a call back - no answer. I left a VM message recounting the information discussed earlier that day. 7/23 at 11:37 a.m. I still had not heard back so called again to follow-up. I spoke with Flaviola. I filled her in on my conversation the day before. She said there were no notes that I had called the day before. She mentioned typically they get a notification from the designer when it ships but that the designer just probably over-looked it. She said she would call the designer and call me back. I noted that I would check back in tomorrow if I didn't hear back today. 7/23 at 12:44 p.m. I received a voicemail from Kristine stating the order for all the bridesmaid dresses had never been placed. No apology. No ownership of the mistake. No "this is what we are going to do to right this wrong." - Just a very much "this isn't our problem" attitude. I found that exceptionally disappointing on many levels. Mistakes happen but it is about how it is handled that matters most. The Bridal Box was given ample opportunities to identify their mistake and remedy it over the course of 6 months by not only me but all the others who, I found out later, had also been calling to try to check on the order. Their dismissive attitude and lack of concern for their customers is truly an issue I hope no other bridal party encounters. The dresses finally arrived 2 weeks before the wedding which caused additional fees to be incurred for rush alterations, not to mention the stress caused by their lack of professionalism and lack of competency. They did not do or offer to do anything to make-up for their mistakes, not even a $1 discount. Use Bridal Box at your own risk. I know I and anyone I know will never use them again. We felt they not only made significant mistakes but that they were highly disrespectful through the entire process as well. read more

Wouldn't recommend this place to others, it doesn't seem like the people really know what they are doing. We got our bridesmaids dresses from here and got the sizes the lady said to get some even were told they needed plus sizes so they had to pay extra and everyones dress is way too big for them. Only one person in the bridal party got the right size and thats because she fought with them on the size. She was the one trying on the sample they had, which fit her PERFECTLY, and they were telling her based off her measurements she needed a dress that was 3 sizes bigger than the one she was actually trying on!! You would think they would think they would be better at knowing sizes, so unless you want to pay more in alterations than the dress cost don't go here. read more

My niece was getting married in April. In Dec she asked me to order a dress for my daughter but we were in the middle of an across the country move and I never ordered the dress. I finally called the store in FL that my niece was using and they told me it was too late. Sorry. End of conversation. So I called the Bridal Box and told them the story. They said it would be cutting it close but yes, it would be there in time. I flew out to FL with my kids on the Monday before the wedding and the dress was not in (delayed in customs). But they still assured me they would have it and they would just overnight it to FL. Well, the dress came in on Tuesday and Christina PERSONALLY delivered it to my house after hours so my husband could bring it with him the next day (when he was flying out) She put a cute note on it and SERIOUSLY saved me cash on the overnight fees. They went above and beyond and obviously know their business as they knew it would be there in time, just cutting it close. THANK YOU THANK YOU THANK YOU!!!!!! I wish you continued success!!! read more

The Bridal Box has been so great for all of my questions and ordering for my bridesmaid dresses. The store owner, Angel, was so helpful and always easy to get ahold of. I was originally going to place my order at my local bridal store, until I was informed that Bridal Box had a sale on the dresses by the designer that I was looking for. I am not located near Northern California, so the thought of ordering my entire order over the phone made my hesitant at first. However, the staff at Bridal Box quickly erased any hesistation I had and I happily placed my order with them. They made payments for the dresses easy and my bridesmaids had no trouble getting ahold of anyone in the store if they had any questions. I would recommend them to any bride looking for bridesmaid dresses, even those not based in Sacramento. Thanks, Angel! read more

I wish I could give Angel at the store 10 stars! I ordered the wrong size dress and she was super helpful, understanding and went way above and beyond to help me get the right size. (Side-note, I had to order a completely new dress but it's not the store's fault.) Great customer service! read more

This owner is rude, especially when she finds out you aren't a bride she doesn't want to spend her time with you, rather she goes back to her office not to be bothered. I have friends that have gone there and have had similar experiences. Why do they open for business and then get mad at you for not making an appointment. Geez, this owner could care less about her customers, for that matter potential customers. After my experience with her I've talked to other people that have had similar ones....one actually used her and it was a nightmare and told me it stressed her out so much before her wedding with nothing but problems and the owner only like defending herself and blaming the customer for everything going wrong with her order. If you want a happy, memorable experience, don't go here!! read more

My sister found this little gem driving around after she got a facial, which is nearby. It's in a cute little green house. At first I was skeptical about the small little boutiquey places to look for bridal gowns and bridesmaids dresses, but I ended up loving it here! There are 3 women who I've seen work here, one older lady and 2 probably in their early 30's. The older woman was not my cup of tea- she seemed a bit pushy about getting my mom and I to buy stuff. The first time we walked in, we said we just wanted to browse and she told us "feel free to buy stuff too!" That was just a little awkward, I'm not into being pressured like that. But they next few times we came in, we worked with the younger women and they were both fabulous. I tried on multiple dresses here, which was a great experience, and we ended up purchasing all 4 of our bridesmaids dresses here. They came in sooner than expected and fit the girls great! They also have cute gifts for anyone on your wedding party or the bride and groom such as "bridesmaid" high socks for the bachelorette party, "groom" cuff links, and even matching champagne flutes and a cake cutter! I would definitely recommend the Bridal Box to any bride, bridesmaid, or mother of the bride in search of a dress! read more

So our experience here from start to finish was just ok. It seemed as though we were always being rushed with exception of the first time I came in just looking to try on dresses (I found the dress that day that's why we came back.) when j placed the order they recommended a much larger size even though I had explained to them I was loosing weight still. They were pretty persistent in ordering the larger size. When I tried it on it was sooo big I could pull it off even with it being cinched up. I had to hold back the tears!!! The dress I loved sooo much now does nothing for me. I now have to spend 500 plus dollars on alterations and hope I still love it after that because as of now it makes me feel horrible! I now wished I had gone to other places than just this. read more

This place was so cute, I loved the location. The associate was very kind and helpful. They have some selection of dresses but more can be ordered. I didn't find my dress here but it was a good experience. read more

My bridesmaids and I spent the day looking at BM dresses around Sacramento and this was the best experience, by far. We started out in downtown Sac and felt like we were shoved in a shoe box and ignored for most of the time we were there. Barely greeted and then walked out without a goodbye. Moved on to Folsom...better experience and actually found the dress we wanted there but they didn't have the color to look at to compare and we decided that we'd go online and decide later. On a whim, we chose to drive to Roseville and found the Bridal Box. The woman who helped us was great, I think it was Christine (or Christna??), the owner. I called ahead to find out if they had the designer and the dress that we wanted along with any dress in the color that we wanted to compare and she did! We ended up loving the color, still loved the dress and bought them on the spot, which we weren't planning on doing. She was so personable and extremely helpful in her small, busy shop. Thanks Bridal Box, we'll be back soon to pick everything up :) read more

Beautiful dresses and Kelsey is amazing. She was more enthusiastic about the process than I was. It made the whole process way more fun. Found an awesome dress! read more

I got my wedding dress, shoes, veil, and bra here. The dress, veil and shoes were great, and I had no issues. The bra on the other hand I had a lot of issues with. It was a full length bra and I was unsure on what size to get, so the measured me, and told me the style I was order would work with my dress. Unfortunately when they got it in, it didn't fit. We then ordered another one, it fit around my waist but the cup size was too big, I had to have altered because it did NOT work with my dress and it wasn't supporting be up top. It didn't work with the dress because it was too tall in the back and would be popping out. I would have had them re-order again but I would of had time to get my dress altered since each time I ordered the bra it took several weeks. And I couldn't wait several more weeks. read more

The ladies are so sweet and accommodating. It is a small shop but they have all different styles in a small package I am so happy to say I found the dress of my dreams there. read more