A repair man named Napoleon came to my apartment to fix my dryer. He was very professional and…read morefixed it immediately. Sycamore Bay has been very good about fixing things in a timely manner. Thanks Napoleon! (Their parking and towing policies are abhorrent, and the tow company that they use- "All Braun's Towing" is about the sleaziest company I've ever had the displeasure of having to deal with... But that's a different story...)

Michael was fast and efficient. We are current tenants and we love how he addressed the issue. He's…read morevery helpful and pleasant. I wish we have more like him here! Two thumbs up and five stars!

We lived here for 2 years and enjoyed it. The staff is very friendly and any maintenance issues we…read morehad (which were very few) were handled easily and immediately. Units were clean and maintained fairly well. Our unit had older windows but manny of the others have newer style windows. Our only downside to living here was the location of our unit. We happen to be right next to the pool which can get noisy during warmer days. There's also a bit of noise from the street with some louder cars that drive by or race down Jarvis. For us it's loud but many of the other buildings don't have any of those noise issues. Weather in Newark is always cooler than the rest of the east bay and there's usually a nice breeze that comes through to keep air moving. We were happy hear for the most part for 2 years but our family is growing and it's time for a bigger place.

When my girlfriend and I went apartment searching for our first place together, we were naïve and…read moresigned a 16 month lease at a brand new, modern apartment with fancy (unnecessary + expensive) amenities paying nearly $2900/mo for a 1 bedroom apartment. Fast forward to July 2020 and we were able to break our lease and move into one of the newer apartment units here at Bridge Bay and we absolutely love it! We used to pay ~$150 in Trash, Water, and Sewer fees per month. Here at Bridge Bay, water & garbage are inclusive, our rent is almost $700 less and our home is 100% cozier than our previous apartment. We were also lucky enough to receive a move-in special which was a bonus! The neighborhood feels safe and friendly. The Property Manager, Luz, is super sweet! She's very responsive, informative and helpful. The Maintenance guy, Alvaro, is also very friendly, helpful and efficient. Management at the last complex was ever changing, slow to respond and condescending. So, we're very hopeful and happy to have such a great team here. One of our "must haves" was to have a washer/dryer in our unit. Having to use shared laundry facilities was initially a concern for us, but the laundry room is only 20 steps away, clean, and well-kept. At our previous apartment we had a W/D in unit but they were junior appliances. The W/D's here at Bridge Bay are commercial grade; 5-6 loads used to take us all day to do laundry... Now we only have to do 1-2 loads and it only takes 2 hours at most. The parking options are amazing and close to your unit, and there's also plenty of street parking nearby too. The community is very well lit which is a plus. Being less than five minutes away from supermarkets, eateries, gas stations and the freeway is also very appealing. Bottom line is- we wish we moved into Bridge Bay from the get go, but now we have a genuine appreciation for this place. We plan on staying here for awhile!

We lived within this community for almost 4 years. We rented a 2 bedroom 2 story townhome style…read moreapartment. I remember the first time we toured this place we fell in love with how cozy it was. It felt like a real home and an upgrade to the place we were previously staying. 1 car garage with additional driveway & street parking, in unit washer/dryer, backyard for gardening, upstairs balcony...plenty of space! I could go on about all the good qualities! They all outweigh bad. We had a couple issues with neighbor smoking in the backyard, dribbling basketballs past quiet hours, finding parking after a certain hour but I feel those issues are common things in all apartment complexes. These issues were addressed. Overall, we enjoyed our time. Safety is a priority and we did not encounter a bad experience with theft or break-ins inside the community. (Sometimes we would forget to close our garage over night and everything stayed in place the next morning hehe). Can't forget to mention how close this place is to Safeway. Super convenient. Also a good distance to lake Elizabeth as well. Last but not least, Kathy (manager) and Jason (maintenance) are truly the best people for this job. They are genuine and friendly people who really cares for their community. Quick to respond and addressed concerns promptly. We will miss living within this community. If you're looking for a spot, I highly recommend living here and calling this place home!

I have been living here for the last 22 years. Kathy and Jason are some of the best people one…read morecould ever ask for for Property Management (Kathy) and Maintenance (Jason). They are efficient, friendly, and have supported my wife and I for all those years. My wife passed early this year and they have been supportive in my efforts to downsize and re-organize. I am staying with the property, just teaming up with another tenant (who I had shared one of the units with before). Our unit was a 2 bedroom, 1 & 1/2 bath townhouse. It has a spacious living room (which I turned into a 'hospital care' space when my wife became ill), with 2 bedrooms upstairs. The full bath is upstairs, the half bath is downstairs. When we had any requests, like the reasonable accommodation request for a handicap ramp for the front stairs, they got it done.

After living here for 8 years my family and I are moving out due to work change…read moreWe loved it! Lots of trees, nature and squirrels around. Had hummingbirds coming to my feeder on the patio. Service requests were always done ASAP. This is not luxurious here, but if you enjoy roomy apartments for a fair price (it's Bay Area!!), this is for you!

*Note I am not a tenant*…read more I was a walk-in today to view a Pebbles Creek apartment. I was greeted by Faith in the leasing office, and she was truly amazing. Immediately, I felt like I could trust every word she said about the property. She was helpful, honest, and encouraging. Although we did not have any appointment, she showed us around the property and to an apartment we may have been interested in. I would say having a leasing agent who is so personable and friendly made this process feel so smooth. I liked the nature around the property, how quiet it was, and how friendly everyone seemed. Some of the apartments are renovated and they seem very spacious for the price they are. I definitely would be interested in an apartment here.

Moved in 5 days ago been busy but would spare a time to give a kudos to Tammy for making everything…read moreeasy and smooth from application to move in day. She makes sure everything is aligned. Place is clean, quiet and accessible to nearby stores. Loving the place already. Thank you so much Tammy

Had a great move-in experience thanks to the leasing manager Tammy, who made everything smooth and…read moreeven helped get work orders processed quickly on day one. The apartments are pet-friendly, which is a big plus for us. I do wish the community was gated -- it would give a little more peace of mind with energetic pets who love to explore. Overall though, it's a convenient and comfortable place to live!

There was an animal in our fireplace and maintenance came out right away. Evan did an amazing job…read moregetting the bird out of the chimney and releasing it outside. I appreciate the response time to my email and how efficient he was getting the bird out safely. Maintenance crew at Mariposa never disappoints.

Lived here for a couple of years and our experience with management and maintenance team have been…read moreless than ideal. The location is quiet and safe, I will give Mariposa that. But beyond it, I have no other positive words to say. We moved into Mariposa almost 2 years ago. Upon checking our unit, we noticed the front yard was completely unmaintained. I'm talking about bushes and grasses that grow to 2ft+ in length. We were told that the unit would be landscaped and cleaned up prior to our move-in. That was the biggest mistake on our part because 2 years later, it still not been landscaped/taken care of. They'll have people come out occasionally to trim the grass after multiple backs and forth, but it'll grow back to what it was. We want to be renters, not homeowners and they pretty much left us with a growing field of grass that we could not maintain without spending extra money and time for something that wasn't caused by us, but rather inherited. We were told multiple things, landscapers will come out to fix it, landscapers will come out to pour mulch on it. We ended up pouring the mulch ourselves because the bags were left on the yard without someone stopping by for over a week. They didn't even give us enough mulch bags to cover half the yard. The unit itself also has quite a bit of a termite problem and we've had to report it several times now. These issues get taken care of, but not without a significant time passing in between and follow-ups from us to management. Our biggest gripe, however, is the maintenance. While we understand things can take time, and/or certain appointments need to be pushed back... but the total lack of communication and not following up on their scheduling is absolutely unprofessional. We have had to reschedule work calls, push back errands, etc... to accommodate for maintenance appointments, for no one to show up. Mariposa is really on top of collecting rent and sending you reminders on holidays that rent is still due though . We like our living space and unit to be clean and presentable, guess it's too much to ask? Frankly it's quite embarrassing having friends and family show up when front yard is a total mess and Mariposa is not taking ownership of it. Word of caution to those looking to rent here as well. The reviews are also incentivized to be entered into a lottery for gifts/rewards. While I'm not dismissing the notion that there are positive experiences of those living in the community, it's worthy to note that the there are incentives being provided behind some of the reviews.

I previously lived in The Meadows for 7 years until I bought a house and moved out. My workplace is…read moreclose-by, and sometimes after lunch we walk through the outside ring parking to reach Middlefield and return to the office. Today, two of us were walking through chatting, and a Meadows property manager/worker yelled at us from across the parking lot, maybe 40 yards away, asking who we were. Thinking he had mental issues or a salesman, we kept walking. He then approached and harassed us, screaming about how we were trespassing, continuing verbal abuse and harassment and followed us until we left the property. We talked quietly, did not approach anyone, hang door tags, play music, or toss trash. We didn't go into the center apartment area. We're both computer professionals. This employee could have gotten on his golf cart and quietly told us sorry we cannot walk thru his parking lot and to kindly exit the premises. Instead, he chose to yell threateningly across a parking lot and come after us with verbal abuse. A good way to judge apartment management is how they treat visitors. Because as residents, you're going to get more of that - or worse. Stay away from this complex.

Lived in meadows apartment for a year and it was great! The greenery and all the beautiful trees…read moremade the complex feel like a little forest. Meadows is very safe and it's also in a good location - it is right off of Central expressway and it's close to 237 and 101. Apartment was spacious as well. I also thought the gym was great and bigger than a lot of other apartment gyms so amenities as good here. There is a community pool as well. The management company was very responsive with service requests. We had an issue where the central AC was spewing out dead bugs so the maintenance team quickly came in and gave us a new AC. Meadows also hosts some events every couple months (coffee station, Easter egg hunt, food trucks, etc.) which made the apartment complex feel more like a community. One of the drawbacks about this complex is the lack of natural light in the some of the apartments. Because of all the tall redwood trees and the direction of our apartment, we didn't get much light. For the most part, we had our lamps turned on all the time. And because of the trees, leaves would fall into our balcony so we had to frequently clean that up. We decided to leave once the lease was up as we found a place with more natural light closer to our offices and meadows was going to increase the rent by $250 a month. If it wasn't for the light situation, probably would have continued to stay here. Overall I enjoyed living here, and if you are ok with less natural light or you are able to get an apartment facing the right direction, then I recommend!

We recently moved into the Marc with the help of Tricia, who initially showed us the apartment and…read moremade moving in a very smooth process. We were one of Tricia's first tenants and she managed to make our transition straightforward. Tricia and Linda, the apartment managers, are both very reliable, responsive, and very prompt in their actions. Any issues we have, I feel extremely comfortable going to them, knowing things will be handled swiftly. The apartment itself is located in an optimally central location, with a sense of suburbia yet still being in close proximity to downtown. The apartment has excellent amenities all of which are wonderfully maintained.

Quick response from Linda as usual Rufino is very hands on and is quick to fix the lock Rufino…read moreand Linda are the best!

We at Grajeda's Landscape Inc have had the pleasure of working with Artist Walk Apartments, and it…read moreis truly a top-tier, high-end community. The property is beautiful, well-designed, and held to a very high standard. The overall layout, landscaping, and retail spaces make it a standout complex. We especially want to recognize the manager, Desiree. She is amazing to work with--professional, organized, and always on top of things. Communication with her is smooth, and she genuinely cares about the property and everyone involved. It's clear she takes pride in her work, which makes a big difference. Artist Walk Apartments is a great property to work with, and Desiree makes the experience even better. Highly recommended

WARNING on this property: shady practices; outrageous charges; potentially taking advantage of…read moreelders with language barriers. I signed a lease with Artist Walk Apartments. During our inspection of the apartment on the day of moving in, we found the apartment to be extremely noisy. The noise comes from the bathroom fans that are on 24/7 (you cannot turn it off). We measure the noise to be around 70 dB at highest, 55 dB at lowest. The Fremont noise regulation requires a continuous noise of less than 45 dB at night. Because the apartment does not meet government noise regulation, and we were legit getting severe headches from the noise of the apartment, we immediately requested to cancel the lease. Problem begins: My parents don't speak English well. They arrived at the leasing office first, and were asked to sign the apartment inspection document BEFORE they were allowed to inspect the apartment. They were told that if they don't sign, they aren't abe to get keys. As a result, they were conned into signing the inspection document before we found out that the apartment does not meet government noise regulation. Because we signed the inspection document, the apartment now insists that we have "Moved In", and not only do they refuse to refund our 600 USD deposit, they also requested us to pay two months of rent totalling almost 8000 USD for us to cancel our lease. Please note that we NEVER moved into the apartment, and we requested to cancel the lease WELL within the 24 hours of our apartment inspection. We have reported all of our noise findings to various government agencies, and we are fighting all of the charges through all legal means available to us. Please note that they have initially agreed to "Cancel" our lease, but now threatened us with TWO months rent for "breaking" our lease. They said they would replace the fans, but repeatedly made it clear that it may not solve the issue. Since they cannot promise the issue to be resolved, we insisted on cancelling our lease. So now we have to seek legal means. They have now demanded a payment of well over 8000 USD because we've touched the apartment keys. They refused to admit that their apartment violates the government noise regulation and unethically made my parents sign the inspection document BEFORE they were allowed to inspect the apartment. We requested to cancel the lease PURELY because the apartment noise violates government regulation. Even their own measurements showed a clear violation. In the end, it is the unethical practices from these people that are truly shocking. They clearly think us civilians do not have the means to fight back. The apartment itself shoudn't be allowed on the rental market until all issues are fixed; but in the end there is no easy fix to subpar morals, discrimination, lack of ethics, penchant for manipulation, and a complete disregard of rules, regulation, and human decency. July 11th, 2025: For legal purposes I am writing this update to respond to "Maggie". I have plenty of communication evidence, and formal evidence that I've tried to resolve this issue "informally" with your team. I am no longer interested in circling back and forth with your team. So far, your team have done nothing but gaslight me, provide conflicting accusations that shouldn't make any sense even to yourself. Here is a summary of what you have done so far: 1. I received an application credit of 50 USD. You now said you will be charging me for that because I DID NOT move in, and the credit only applies when I've moved in. 2. You requested that I pay two months rent to "break the lease" because I DID MOVE IN. Note, in previous bullet point your reason for charging me was I DID NOT move in. So which one is it? At this point, it is clear you are just making up things as you go so you can charge me. 3. With all of the above stated charges, you still refuse to refund my 600 USD deposit, for what reason? 4. On July 7th, when we inspected the apartment, we immediately asked for the fans to be replaced. They refused. We asked to cancel the lease. They said we can cancel, but it has to be done immediately. We complied and canceled immediately. 5. A day later, after THEIR OWN measurements showed THEIR OWN noise violation, they tried to glaslight us saying the apartment is fine. They can try to update the fan for us, but it most likely won't change anything. Because they made zero promise to resolve the issue, we insisted on our cancelation. 6. 3 days later, they threatened us saying we broke the lease, and they will be charging us two months rent for breaking the lease; 600 USD for the deposit we already paid; AND they are going to charge me for the application credit of 50 USD I received (see first two points). This experience has been completely insane. I feel like rules are being made up along the way to charge me as much money as possible; these rules came out of no where and were in NO WAY disclosed beforehand.

Jennifer is awesome Manager. Nice place to stay . Staffs are helpful they provide quick maintenance…read morewhen something goes wrong. People living in the community are very respectful . It is a safe & clean community . Highly recommended . If I have any chance Definitely come back again. Thank you Jennifer for your service.

Management) I'm…read morewriting this review to warn future residents about my experience with the new management at Oakpointe Apartments, specifically Leasing Manager Stephanie Miranda and maintenance staff member Jose. Since the management change, the service quality has significantly declined. The office is rarely accessible. Many times the office is closed during normal business hours, and even when staff are inside, the door remains locked. We knock repeatedly and still receive no response. There is also no fixed lunch schedule anymore. The manager leaves for hours at random times, which makes it nearly impossible for residents to get assistance. The previous management had clear timings and provided prompt and professional support, but that standard is completely gone now. Customer service has been very poor. Work orders remain pending even after multiple reminders. Requests are ignored and residents are left waiting with no updates or communication. The most serious incident involved the laundry machines. My clothes were left inside the dryer and the machine overheated and burned them. I immediately emailed the leasing manager explaining the situation. She did not respond the entire day. I emailed again the next day and still received no response. I then went to the office where she was inside with the door locked. After knocking several times she finally opened the door. When I explained the issue she said Jose checked the email (but didn't replied to that email) and told me to speak with him instead. After I explained everything to Jose, he simply said it was not their responsibility and that I should contact the laundry company myself. I asked for help since the machine is on their property, but he only opened the dryer door and refused to assist further. My expensive clothes were destroyed and management showed no concern, no follow-up, and no accountability. Overall, this management is extremely unresponsive, unprofessional, and dismissive toward residents' concerns. Rude behavior, lack of availability, ignored emails, and unresolved maintenance issues have made living here very frustrating. I strongly recommend future renters carefully reconsider before leasing here under the current management.