A repair man named Napoleon came to my apartment to fix my dryer. He was very professional and…read morefixed it immediately. Sycamore Bay has been very good about fixing things in a timely manner. Thanks Napoleon! (Their parking and towing policies are abhorrent, and the tow company that they use- "All Braun's Towing" is about the sleaziest company I've ever had the displeasure of having to deal with... But that's a different story...)

Gio, is always very helpful, quick, and efficient. He always has a positive attitude and is great…read moreat what he does. Honestly, having people like Gio makes living at Sycamore Bay such a great experience. He's a great asset to the community!

We lived here for 2 years and enjoyed it. The staff is very friendly and any maintenance issues we…read morehad (which were very few) were handled easily and immediately. Units were clean and maintained fairly well. Our unit had older windows but manny of the others have newer style windows. Our only downside to living here was the location of our unit. We happen to be right next to the pool which can get noisy during warmer days. There's also a bit of noise from the street with some louder cars that drive by or race down Jarvis. For us it's loud but many of the other buildings don't have any of those noise issues. Weather in Newark is always cooler than the rest of the east bay and there's usually a nice breeze that comes through to keep air moving. We were happy hear for the most part for 2 years but our family is growing and it's time for a bigger place.

When my girlfriend and I went apartment searching for our first place together, we were naïve and…read moresigned a 16 month lease at a brand new, modern apartment with fancy (unnecessary + expensive) amenities paying nearly $2900/mo for a 1 bedroom apartment. Fast forward to July 2020 and we were able to break our lease and move into one of the newer apartment units here at Bridge Bay and we absolutely love it! We used to pay ~$150 in Trash, Water, and Sewer fees per month. Here at Bridge Bay, water & garbage are inclusive, our rent is almost $700 less and our home is 100% cozier than our previous apartment. We were also lucky enough to receive a move-in special which was a bonus! The neighborhood feels safe and friendly. The Property Manager, Luz, is super sweet! She's very responsive, informative and helpful. The Maintenance guy, Alvaro, is also very friendly, helpful and efficient. Management at the last complex was ever changing, slow to respond and condescending. So, we're very hopeful and happy to have such a great team here. One of our "must haves" was to have a washer/dryer in our unit. Having to use shared laundry facilities was initially a concern for us, but the laundry room is only 20 steps away, clean, and well-kept. At our previous apartment we had a W/D in unit but they were junior appliances. The W/D's here at Bridge Bay are commercial grade; 5-6 loads used to take us all day to do laundry... Now we only have to do 1-2 loads and it only takes 2 hours at most. The parking options are amazing and close to your unit, and there's also plenty of street parking nearby too. The community is very well lit which is a plus. Being less than five minutes away from supermarkets, eateries, gas stations and the freeway is also very appealing. Bottom line is- we wish we moved into Bridge Bay from the get go, but now we have a genuine appreciation for this place. We plan on staying here for awhile!

We lived within this community for almost 4 years. We rented a 2 bedroom 2 story townhome style…read moreapartment. I remember the first time we toured this place we fell in love with how cozy it was. It felt like a real home and an upgrade to the place we were previously staying. 1 car garage with additional driveway & street parking, in unit washer/dryer, backyard for gardening, upstairs balcony...plenty of space! I could go on about all the good qualities! They all outweigh bad. We had a couple issues with neighbor smoking in the backyard, dribbling basketballs past quiet hours, finding parking after a certain hour but I feel those issues are common things in all apartment complexes. These issues were addressed. Overall, we enjoyed our time. Safety is a priority and we did not encounter a bad experience with theft or break-ins inside the community. (Sometimes we would forget to close our garage over night and everything stayed in place the next morning hehe). Can't forget to mention how close this place is to Safeway. Super convenient. Also a good distance to lake Elizabeth as well. Last but not least, Kathy (manager) and Jason (maintenance) are truly the best people for this job. They are genuine and friendly people who really cares for their community. Quick to respond and addressed concerns promptly. We will miss living within this community. If you're looking for a spot, I highly recommend living here and calling this place home!

I have been living here for the last 22 years. Kathy and Jason are some of the best people one…read morecould ever ask for for Property Management (Kathy) and Maintenance (Jason). They are efficient, friendly, and have supported my wife and I for all those years. My wife passed early this year and they have been supportive in my efforts to downsize and re-organize. I am staying with the property, just teaming up with another tenant (who I had shared one of the units with before). Our unit was a 2 bedroom, 1 & 1/2 bath townhouse. It has a spacious living room (which I turned into a 'hospital care' space when my wife became ill), with 2 bedrooms upstairs. The full bath is upstairs, the half bath is downstairs. When we had any requests, like the reasonable accommodation request for a handicap ramp for the front stairs, they got it done.

My experience at pebble Creek was top-notch great tour. I've never had someone answer all my…read morequestions and be there for my every concern. The way Kieera helped me i'm definitely looking to rent sometime soon. Thanks for all the helpful staff that pebble Creek has.

Had a wonderful time at Pebble Creek 1! Apartment was nice, overall quiet neighborhood. Faith is a…read moregreat property manager and the rest of the team at Pebble Creek are wonderful as well.

I've had a great experience living here. The community is clean, quiet, and well maintained, and…read morethe staff has always been friendly, professional, and quick to help whenever I've needed assistance. Maintenance requests are handled promptly, and the common areas are kept in excellent condition. The location is another huge plus--it's convenient to shopping, restaurants, and major freeways while still feeling like a peaceful place to come home to. I also appreciate that the property feels safe and that management works hard to keep the community looking its best. Overall, I'm very happy with my experience and would definitely recommend this apartment community to anyone looking for a comfortable, well-managed place to live.

Moved in 5 days ago been busy but would spare a time to give a kudos to Tammy for making everything…read moreeasy and smooth from application to move in day. She makes sure everything is aligned. Place is clean, quiet and accessible to nearby stores. Loving the place already. Thank you so much Tammy

It seems that every time I go to the leasing office no one is ever there. It is 1:55pm on a…read moreThursday and when I call the number takes me to their home office and not the one onsite! How do I speak to management? My roof has been leaking and I put a work order in over 2 weeks ago. Maintenance simply looked at it... and left. This is so unbelievably frustrating, I can't get help when I put in a work order, or help when I walk to the leasing office? What do I do? Can you see my frustration? Look at my leak!

When you call the leasing office, any time or day, you get routed to a call center. It is…read moreimpossible to get someone from the onsite leasing office on the phone and IF they call you back, they call from a blocked phone number. There's been no resolve to my concerns, I requested the property managers email and the associate Jackie refused numerous times through text. Very strange, you would think the leasing office would want to work with their tenants to resolve their concerns rather than argue and give unnecessary attitude.

I previously lived in The Meadows for 7 years until I bought a house and moved out. My workplace is…read moreclose-by, and sometimes after lunch we walk through the outside ring parking to reach Middlefield and return to the office. Today, two of us were walking through chatting, and a Meadows property manager/worker yelled at us from across the parking lot, maybe 40 yards away, asking who we were. Thinking he had mental issues or a salesman, we kept walking. He then approached and harassed us, screaming about how we were trespassing, continuing verbal abuse and harassment and followed us until we left the property. We talked quietly, did not approach anyone, hang door tags, play music, or toss trash. We didn't go into the center apartment area. We're both computer professionals. This employee could have gotten on his golf cart and quietly told us sorry we cannot walk thru his parking lot and to kindly exit the premises. Instead, he chose to yell threateningly across a parking lot and come after us with verbal abuse. A good way to judge apartment management is how they treat visitors. Because as residents, you're going to get more of that - or worse. Stay away from this complex.

Lived in meadows apartment for a year and it was great! The greenery and all the beautiful trees…read moremade the complex feel like a little forest. Meadows is very safe and it's also in a good location - it is right off of Central expressway and it's close to 237 and 101. Apartment was spacious as well. I also thought the gym was great and bigger than a lot of other apartment gyms so amenities as good here. There is a community pool as well. The management company was very responsive with service requests. We had an issue where the central AC was spewing out dead bugs so the maintenance team quickly came in and gave us a new AC. Meadows also hosts some events every couple months (coffee station, Easter egg hunt, food trucks, etc.) which made the apartment complex feel more like a community. One of the drawbacks about this complex is the lack of natural light in the some of the apartments. Because of all the tall redwood trees and the direction of our apartment, we didn't get much light. For the most part, we had our lamps turned on all the time. And because of the trees, leaves would fall into our balcony so we had to frequently clean that up. We decided to leave once the lease was up as we found a place with more natural light closer to our offices and meadows was going to increase the rent by $250 a month. If it wasn't for the light situation, probably would have continued to stay here. Overall I enjoyed living here, and if you are ok with less natural light or you are able to get an apartment facing the right direction, then I recommend!

Quick response from Linda as usual Rufino is very hands on and is quick to fix the lock Rufino…read moreand Linda are the best!

LOVE. Living. At. The Marc…read more We have been living at the Marc for almost three years (and just renewed for a fourth!) and couldn't be happier here. Coming from a world of New York luxury high rises, our bar was set very high. We totally fell in love with the Marc. First off, the building's location can't be beat - just two blocks away from University Ave: you get all the action while having calm surroundings. Second, the apartments are great - spacious, well maintained and the balconies are incredible. We are on the west side and literally get amazing sunsets every night. It doesn't really matter that the building is several decades old - the apartments have been updated and Ruffino and the maintenance crew will take care of any issues. Third, amenities are terrific - pool, barbecues, gym (just renovated a few weeks ago!). Finally: the community. Hats off to Linda - master property manager - who has created an incredible community of people who want to hang out with each other! There are regular mixers at the Marc that are very well attended and our neighbors are genuinely nice and friendly people. All the above points make for a great place, but this brings it over the line as a one-in-a-million place. If you come meet Linda or Larissa to inquire about a unit and life at the Marc and if that wasn't enough to convince you, just say hi and ask around to any of the neighbors you meet up in the hallway. Everyone will be delighted to tell you how awesome it is to live here! Here's to many more great times at the Marc!

We at Grajeda's Landscape Inc have had the pleasure of working with Artist Walk Apartments, and it…read moreis truly a top-tier, high-end community. The property is beautiful, well-designed, and held to a very high standard. The overall layout, landscaping, and retail spaces make it a standout complex. We especially want to recognize the manager, Desiree. She is amazing to work with--professional, organized, and always on top of things. Communication with her is smooth, and she genuinely cares about the property and everyone involved. It's clear she takes pride in her work, which makes a big difference. Artist Walk Apartments is a great property to work with, and Desiree makes the experience even better. Highly recommended

WARNING on this property: shady practices; outrageous charges; potentially taking advantage of…read moreelders with language barriers. I signed a lease with Artist Walk Apartments. During our inspection of the apartment on the day of moving in, we found the apartment to be extremely noisy. The noise comes from the bathroom fans that are on 24/7 (you cannot turn it off). We measure the noise to be around 70 dB at highest, 55 dB at lowest. The Fremont noise regulation requires a continuous noise of less than 45 dB at night. Because the apartment does not meet government noise regulation, and we were legit getting severe headches from the noise of the apartment, we immediately requested to cancel the lease. Problem begins: My parents don't speak English well. They arrived at the leasing office first, and were asked to sign the apartment inspection document BEFORE they were allowed to inspect the apartment. They were told that if they don't sign, they aren't abe to get keys. As a result, they were conned into signing the inspection document before we found out that the apartment does not meet government noise regulation. Because we signed the inspection document, the apartment now insists that we have "Moved In", and not only do they refuse to refund our 600 USD deposit, they also requested us to pay two months of rent totalling almost 8000 USD for us to cancel our lease. Please note that we NEVER moved into the apartment, and we requested to cancel the lease WELL within the 24 hours of our apartment inspection. We have reported all of our noise findings to various government agencies, and we are fighting all of the charges through all legal means available to us. Please note that they have initially agreed to "Cancel" our lease, but now threatened us with TWO months rent for "breaking" our lease. They said they would replace the fans, but repeatedly made it clear that it may not solve the issue. Since they cannot promise the issue to be resolved, we insisted on cancelling our lease. So now we have to seek legal means. They have now demanded a payment of well over 8000 USD because we've touched the apartment keys. They refused to admit that their apartment violates the government noise regulation and unethically made my parents sign the inspection document BEFORE they were allowed to inspect the apartment. We requested to cancel the lease PURELY because the apartment noise violates government regulation. Even their own measurements showed a clear violation. In the end, it is the unethical practices from these people that are truly shocking. They clearly think us civilians do not have the means to fight back. The apartment itself shoudn't be allowed on the rental market until all issues are fixed; but in the end there is no easy fix to subpar morals, discrimination, lack of ethics, penchant for manipulation, and a complete disregard of rules, regulation, and human decency. July 11th, 2025: For legal purposes I am writing this update to respond to "Maggie". I have plenty of communication evidence, and formal evidence that I've tried to resolve this issue "informally" with your team. I am no longer interested in circling back and forth with your team. So far, your team have done nothing but gaslight me, provide conflicting accusations that shouldn't make any sense even to yourself. Here is a summary of what you have done so far: 1. I received an application credit of 50 USD. You now said you will be charging me for that because I DID NOT move in, and the credit only applies when I've moved in. 2. You requested that I pay two months rent to "break the lease" because I DID MOVE IN. Note, in previous bullet point your reason for charging me was I DID NOT move in. So which one is it? At this point, it is clear you are just making up things as you go so you can charge me. 3. With all of the above stated charges, you still refuse to refund my 600 USD deposit, for what reason? 4. On July 7th, when we inspected the apartment, we immediately asked for the fans to be replaced. They refused. We asked to cancel the lease. They said we can cancel, but it has to be done immediately. We complied and canceled immediately. 5. A day later, after THEIR OWN measurements showed THEIR OWN noise violation, they tried to glaslight us saying the apartment is fine. They can try to update the fan for us, but it most likely won't change anything. Because they made zero promise to resolve the issue, we insisted on our cancelation. 6. 3 days later, they threatened us saying we broke the lease, and they will be charging us two months rent for breaking the lease; 600 USD for the deposit we already paid; AND they are going to charge me for the application credit of 50 USD I received (see first two points). This experience has been completely insane. I feel like rules are being made up along the way to charge me as much money as possible; these rules came out of no where and were in NO WAY disclosed beforehand.

Management) I'm…read morewriting this review to warn future residents about my experience with the new management at Oakpointe Apartments, specifically Leasing Manager Stephanie Miranda and maintenance staff member Jose. Since the management change, the service quality has significantly declined. The office is rarely accessible. Many times the office is closed during normal business hours, and even when staff are inside, the door remains locked. We knock repeatedly and still receive no response. There is also no fixed lunch schedule anymore. The manager leaves for hours at random times, which makes it nearly impossible for residents to get assistance. The previous management had clear timings and provided prompt and professional support, but that standard is completely gone now. Customer service has been very poor. Work orders remain pending even after multiple reminders. Requests are ignored and residents are left waiting with no updates or communication. The most serious incident involved the laundry machines. My clothes were left inside the dryer and the machine overheated and burned them. I immediately emailed the leasing manager explaining the situation. She did not respond the entire day. I emailed again the next day and still received no response. I then went to the office where she was inside with the door locked. After knocking several times she finally opened the door. When I explained the issue she said Jose checked the email (but didn't replied to that email) and told me to speak with him instead. After I explained everything to Jose, he simply said it was not their responsibility and that I should contact the laundry company myself. I asked for help since the machine is on their property, but he only opened the dryer door and refused to assist further. My expensive clothes were destroyed and management showed no concern, no follow-up, and no accountability. Overall, this management is extremely unresponsive, unprofessional, and dismissive toward residents' concerns. Rude behavior, lack of availability, ignored emails, and unresolved maintenance issues have made living here very frustrating. I strongly recommend future renters carefully reconsider before leasing here under the current management.

I planned to move in back and applied for the new apartment. The new management is really shady,…read morewon't tell you everything until they waste all of your time. Wouldn't recommend it. Literally too much time wasted Called pg&e, got my renters insurance, paid the monthly rent, scheduled WiFi installation, filled the application, made the tour etc etc. even after everything is approved on the day when they are supposed to give the keys, got a phone call and says we cannot proceed with next steps. And they don't give any concrete reason, nothing is documented in their legal policies. Everything is verbal communication, so if you still decide to move make sure you ask them send you all the policies via email (which they don't have).