A good and honest business that I love supporting. Even the options presented are solidread more

Recommend. Prompt, respectful, flexible, and affordable. My fireplace/chimney was broken for a…read morecouple of years, and Charlie fixed it within an hour. He answered my call, was able to come within a week, came on time, and was very friendly and respectful. Ours was not a chimney sweep issue but rather a birds nest that blocked the damper at the top. He used a high ladder to go up, remove the nest, and fixed the problem. He also recommended someone to fix the top. He price was very reasonable.

Had Jim come out to re-install a Chimney Cap. He and his tech showed up and got started…read moreimmediately. Very professional, knowledgable, and all-in-all nice guys. Only Problem? The Chimney Cap HADN'T blown off MY roof, my neighbor's adult son was mistaken. Looks like it was THEIRS! Jim only charged me for a service call (basically gas money) and he left me with his business card and a story to pass on to my neighbor's oldest son who can laugh at his youngest brother for years. (Hey, there were five of us in my family growing up. I know Sibling Dynamics!) Definitely would recommend Jim and My Chimney Sweep Service for your Chimney needs.

I need it a mi e out cleaning for the home's chimneys. Jim was responsive, reasonable, and got the…read morejob done. I would recommend.

Excellent! Will did a great job. Great customer communications. Fast booking. The other company…read moreI called never called me back. Fair price. Great report. And suggestions for conversion to gas/electric.

Eric was absolutely great! He was on time - a little early. He called ahead with estimated time of…read morearrival. Very neat and meticulous about his work. Thank you Rooftop!

So happy with out fireplace. This company has great communication and they completed in 2 visits…read more My fireplace was in bad need of repair with cracks and unusable dampner and they did a great job. They even fit me in before Christmas ahead of schedule. Wasn't cheap but considering amount of work done I think it's been totally worth it. We've enjoyed several fires during this abnormally cold winter. Would recommend this company they know what they're doing.

We wanted to get our Chimney inspected. It took about two months for me to get my inspection…read moreappointment. They don't follow up on paperwork easily. I had to call back to receive my invoice. I called again so that I could make an appointment for the work they said need to be done on the outside of our Chimney. Still waiting for a response. This is something that has to be done in warmer weather because of the bricks and outside Chimney work. I will update my review when the job is completed. Which includes setting up an appointment for the additional work need outside of my Chimney with the brick work. I do appreciate their honesty about for safety reasons to not use the fireplace.

I highly recommend NOVA Fireplace and Stove. Dan the owner and Stewart the salesman provided us…read morebrochures and showed us the gas fireplace inserts that will work in our fireplace opening. Dan made a trip to our house to assess the exact insert and provided us with lots of tips. We immediately placed the order for the Regency Gi33LE the first week in November, with Stewart for the new gas insert inside our current wood burning fireplace. Much to our surprise, they were able to squeeze us into their schedule to have it installed before Thanksgiving! Dan and his crew professionally installed a new gas line/pipe and dedicated electric circuit inside our house for the new insert and arranged with the Town inspector to obtain permits and inspection. All went exceptionally well. Dan is incredibly knowledgeable about home construction and the gas fireplace products and business. On a scale of 1-10, I rate him a 10 on customer service. With the snowstorm on Jan. 25, 2026, we tested the manual turn on using batteries in case the power goes out. After the test, the fireplace would not turn back on, so I emailed him on a Sunday morning to see if there was a trouble shoot for this problem. Immediately, he phoned me, and within 5-10 minutes, we started the fireplace with his over the phone directions!! Wow, we were so pleasantly surprised and very much appreciative of his support!! We thoroughly enjoy our new highly functional and esthetic gas fireplace insert and the heat that warms our rooms. We shopped at a couple of local places, and we found NOVA Fireplace and Stove the most helpful for understanding the process, options, and prices. Dan, Stewart, and the installation crew are fantastic!! Plainly said, Dan is an up and up guy.

We had some fairly unusual requests and we're trying to fit this installation into a larger…read moreproject. The folks at Nova Fireplace were very helpful, flexible, accommodating and knowledgeable! We will definitely have them back for annual servicing, etc.

Excellent service, good price. Hurley did a thorough job cleaning the chimney and made sure it was…read moredrawing properly when he was finished. Helped me move the furniture back into place which I appreciated. I highly recommend ACD Chimney Service and will be calling on them in the future when needed.

He was very responsive and he did a great job cleaning our chimney! I would highly recommend ACD…read moreChimney Service!

Solid tech showed up and diagnosed the problem quickly with my gas fireplace and fixed everything…read moreon their next visit. Good communication and very professional. Thanks for the help!

Absolutely horrible experience with Clean Flow. They came out to repair the starter on our gas…read morefireplace and said the unit needed cleaning. After servicing it, they failed to put the logs back correctly and left the flue closed. Within hours, soot blew throughout our entire house. Black soot covered walls, ceilings, upholstery, linens, and furniture in nearly every room. The damage was catastrophic. We had to go through our homeowners insurance because the cleanup costs exceeded $60,000. The restoration required professional soot remediation, sealing and repainting walls, cleaning all upholstery and fabrics, and extensive cleaning throughout the entire home. What made this even worse was the company's response afterward. They would not provide the business owner's information or their business insurance information, and they took absolutely no responsibility for the damage caused by their work. We were left to handle the nightmare ourselves.

These guys were excellent. Not just 5 out of 5 stars, but really 10 out of 10…read more To start, I got a text that they were going to be towards the later part of the arrival window, which was nice. I had a drafty fireplace and they made several recommendations of repairs, explaining the benefits of each and let me decide on what to do based on my budget and priorities. They ended up installing a damper at the top of my chimney, redoing the chimney crown and adding insulation cement to the inside of my firebox. I told them I needed to leave within 2 hours and they were done with 15 minutes to spare. The pricing was also about as good a quote as I had gotten from anyone. These guys seem as good as it gets.

For the second year in a row, Baires cleaned our fireplace. Also, had the curtains replaced on our…read more40 year old fireplace. Anyone else might have tried to sell us a re-model. This minor update was all that was needed. I truly appreciate the customer first attitude. Great service, prompt and professional. I feel valued as a customer and would recommend Baires to anyone. A true value.