Rudest people I've ever met. When you ask for a specific person the counter person acts all offended, like it's personal. I asked for a specific guy based on a recommendation and was told he does not do men. Doubt I'll return. It's not like they are the only nail salon within a 1 mile radius. Maybe they should realize that! read more

Such a pleasant environment - Mckensie did a great job on my toes. Love that they have many stations and staff - no waiting. They are offering 20% off any service as well. Give them a try / locally owned too! read more

Brilliant Nail Bar - Mani bar - Nail Salons Near Me - Cary, North Carolina

See all

Beautiful nail place, friendly and kind and efficient employees. 20% off this month for grand opening. read more

Be careful!! I got gel nails here and they use a base that is impossible to remove, it ripped off layers of my nails and ruined them. Very disappointed and now my nails look awful and hurt and I have to wait weeks for them all to grow back out. I won't ever go back here again. read more

Brilliant Nail Bar - Nail Salons Near Me - Cary, North Carolina

I was hesitant to get the stiletto nails because not every nail tech can achieve the perfect shape. But I went for it anyway and I couldn't be more satisfied with the results. I didn't get the nail tech's name but she was quick and precise. And I payed less than what I expected! Amazing work read more

Brilliant Nail Bar - Stiletto nails - Nail Salons Near Me - Cary, North Carolina

See all

This place has awful workers who literally talk crap when you don't like your nail shape and wouldn't let us have the owners number because they didn't want the employee to get in trouble. Then because we asked for the owners number they attempted to call the police? Very confused. Either way this place is awful Update: pls note that the employee doing tang friends nails said she has no common sense and sits like an animal! Extremely unprofessional and will be reported to the better business bureau read more

I just came from brilliant nail bar. The service suck. The lady rush threw my pedicare and never came back after I paid to take the temporary slides of my feet. She just left me at the dryer for 25min. I guess because I was african American my money was not good enough for quality service. I would not recommend going there. read more

First off... clean salon but the lady doing my toes removed my gel really aggressively rather than wrapping them in acetone to remove the polish. She cut my cuticle so deeply that my toe is throbbing and bleeding. Not to mention, the leg massage felt like a 2 year old was petting my leg. She didn't scrub the bottoms of my feet so it looks like I never got a pedicure other than a paint job. Probably won't come back here and it felt like a pretty lousy job in my opinion and not worth the $$. read more

I went back two more times, purely for the convenience of their salon. They are usually able to accommodate you on any given day unless it's around a busy holiday. Can still be a hit or miss a lot, but the people are all very nice. They are also good at painting on solid colors, but nothing too fancy beyond that. read more

I work right near the Brilliant Nail Bar so it is super convenient for me. I am from CT and was a little skeptical about trying someplace new down here but was pleasantly surprised. The pricing seems to be the same all around town. I received a color gel manicure by Cindy and she was phenomenal! My nails came out wonderfully and she held a conversation almost my whole visit. She gave me a little mini massage which I felt could have been a bit longer but I might be just used to how it was in CT. She cut my cuticles and nails perfectly and I am so pleased with the outcome. It's a big spot with plenty of room to have a group of friends go at once. I would highly recommend! read more

Love it here! Clean and plenty of staff for walk-ins. Only complaint is feeling rushed to pick a color, usually the fun part of the experience. If it continues, may go elsewhere? read more

If I could give it a 0, I would. I have been a customer here for four years and know everyone there. Made an appointment for 5:15 and had two little girls with me. They didn't start doing our nails until 6:30 and there was no communication. I asked next time that they at least say something especially since I made an appointment, and the manager said I could go somewhere else. GO SOMEWHERE ELSE after I had been a faithful customer for four years????????? So I told them I will gladly go somewhere else and that's what I did. I now go to Sassy Nails off Olive Chapel in Apex. It's closer to my house anyway. Go there everyone. Brilliant Nail Bar only wants your money, not your satisfaction. read more

I tried this place for the first time today. I drove about 15 minutes from my home. It was okay. The lady who did my nails did a good job. She didn't really make conversation, which is a plus for me. I asked for powder gel and she acted like they didn't have that, not sure if they really didn't have it or she just didn't want or know how to use it. Prices were standard for a full set of gel nails. All in all this experience was pretty average. I was offered a drink. There are lots of nail stations so I'm sure you'd be able to get a spot even on a busy day. A full gel set took about 45ish minutes. I just felt the atmosphere was a bit cold, none of the employees were warm or friendly. I like how my nails look but can find a place closer to my home for same quality and price so i probably won't be back. read more

I went here several times because it was close to home. I always felt like an assembly line. The technicians don't speak English to each other, I find that very rude. read more

Absolute best nail place in the Triangle. Their manicures and pedicures last longer than any other nail place I have found. I use Lily and she is awesome!! Very clean, very nice, and extremely professional. read more

I have had my nails done for 30 years. The last 2 years I have been going to Vince and I can honestly say never 1 time was I disappointed. In 30 years, he has done the best job. I followed him from another nail salon. I really really enjoy going to Brilliant Nail bar to have my nails done. I always go to Vince. There are a lot of colors to choose from, the salon is clean and Vince is always ready for me at my appointment time. read more

I have gotten gel and acrylics done here several times and have always had a good experience. It is always very clean and organized. They have several nail techs and they are all very friendly and experienced. I also love that they have complimentary drinks and include a neck massage with manicures. read more

See all

the best acrylics i have gotten!! they work fast, do a great job and are nice! also very well priced, i will definitely be going back!!

Awful. They go ham on clipping cuticles and cut my skin. I will not be back. He did it to both my finger and my toe! Now it hurts to wear closed-toed shoes because he damaged my skin. Seems inexperienced. I am not paying you to leave in pain. I want to relax. The search will continue for a decent nail salon. read more

I came here for the first time, because I was given a gift certificate to celebrate my 40th birthday. Unfortunately, the person who did my nails, Hanh, was extremely rude! While trying to remove the toe separator from my flip-flop, the polish on my thumb became chipped. Rather than redo the nail, she tried to cover it with fingernail polish remover. It did not look right, so I asked her if she could redo it. She basically dumped the polish on my fingernail, and left it looking horrible. When I requested that she do it completely over, she did it very rudely. I said thank you to her twice after she finished, and she never responded. Fortunately, the lady followed up with me and apologized for the incident. read more

Shortest pedicure ever - got the $35 pedicure. It was incredibly rushed. I had a younger girl who was very unfriendly with me. She rushed everything! I look forward to the massage and exfoliation the most, and it was so short. My friend next to me getting the same pedicure started before me and by the time my pedicure was complete, she was only on exfoliation. Immediately after I see my girl sitting in a chair texting so I see she had better things to do. Maybe she was having a bad day, but it was not worth the money I spent at all. read more

This is my go-to nail spot and they always do a good job. Staff is super friendly and the place is clean! They have gel polish with an assortment of colors. I've always enjoyed my experience when I visit them. read more

Brilliant Nail Bar - Excuse the dry hands - Nail Salons Near Me - Cary, North Carolina

My visit to Brilliant Nail Spa today was spur-of-the-moment and totally random. I first called my regular salon and was told that the woman who does my manicures no longer works there...really?!! Anyway, I happened to be driving by Brilliant Nail and stopped in. Vince did my pedicure and pink & white manicure...I love it!!! It was so professionally done and I was so happy with the end result!!! Thank you, I will be back! :) read more

Went today for pedi. This the 3 time going for pedi look great. Service always great. Will be back again. Had gel polish put on.

Revisiting this review after over a year of going to Brilliant. They are brilliant! Great service, clean location, and friendly staff! I go here once a month for a pedicure and they consistently give a great experience! read more

I had an unpleasant experience today that has been weighing on me. Amy (I believe the owner) rudely took away the basket of gel color samples from my 5 year old daughter because she thought she was breaking them. My daughter was only looking at the colors. Then Amy proceeded to take out all of the sample nails from the basket and found one dark nail tip at the bottom, brought it over to my daughter and stated, "see, they break." She was rude and should not have treated her this way. I am appalled that she would treat a (paying) customer this way, especially a 5 year old little girl. Although I love my nail technician, I refuse to return and will be sure to share my experience with others. read more

I hate to give them 1 star since I have been coming here for about a year. But they cut the side of my toe and its been 5 weeks and it still hurts. Will probably end up at the drs.office. They need to be more careful with the blade they use they are going way to fast. As I see with the other reviews the same thing has happened to others. I will be looking for a new nail salon! read more

I have been to Brilliant Nail Spa twice, and both times they were able to get me in immediately which was great. However, I've always been able to stretch a gel manicure for 3-4 weeks, and both times here, it starts peeling up almost immediately and I'm lucky to have it last 2 weeks. Not sure if it's the quality of product, or their technique, but I have had terrible luck so think I'll go back to the salon I'd been going to....It's further away, but worth it for the time and money saved. read more

This nail salon is my favorite in Cary (I've been to 3 or 4 others). They are really welcoming, and you never have to wait because they have plenty of seats and staff. Yes, it can be a bit pricey, but I don't mind considering it's not something I do every day. The seats are really comfortable and the environment is just really overall enjoyable. I will say, though, that I feel like when painting fingernails, they have left out a couple steps that other places had that I thought were pretty beneficial to getting the best result. read more

Service ok - Customer Service poor This was my second visit. I came around 11:30 on a Wednesday to have a polish change on my toes. The polish change went fine though they didn't offer to wash my feet. Some salons include that. My feet weren't dirty so I didn't bring it up. However, what did bother me was when I asked at the end of my service, if I could remain in the chair to finish out the chair massage. The technician said, "No, I'm sorry, I have to clean the chair." I said, "Really?!" not believing that I couldn't sit there for 3-5 more minutes. Out of the 15 chairs along the wall, only three were being used and I was one of the three! She repeated, "yes, I have to clean the chair." and had already picked up my shoes and was ushering me to get up. I looked at both customers on either side of my chair with an incredulous look and they both raised their eyebrows at me, understanding my shock. The two technicians working on those customers didn't have anything to say, so I wondered if this was common. My technician had already solicited my payment in between coats of polish, so I felt like they were done with me and I was being herded out. As I walked over to the dryers, I looked back at her and the "cleaning up" just entailed her removing the towel my feet had rested on and then spraying the seat of the chair where I had sat. Since I hadn't used the water basin, there was no cleaning there. Unbelievable! I would advise management to address this with their technicians. I understand if they are busy and have customers waiting, that they'd want to free up the chairs, but the place was dead today at this time! I felt that once they had their payment, they were done "servicing" me. Not happy and I don't think I'll return. read more

It's awful servers for this nail bar! The lady was changed wrong for me, She never says sorry to me, Also she's Conversation so so so rude, I will not be come back again! read more

I went here and paid $35 for a nail fill and the polish after one day was creating bubbles. They told me to come in to fix it. I went in and they wanted to charge me. Don't go here unless you want to be over charged and like being ripped off!!! read more

This is my go-to nail salon. They have a variety of colors and the atmosphere is really elegant here. I have Amy do my nails every time because she is simply the best. Customer service has always been amazing here. It is also in a very convenient location. Will return for another mani-pedi soon :) read more

Yesterday was my last visit to this place. I've been going to Brilliant (along with my daughter) since they opened at this location and loved it in the beginning. In fact we sent many people to them. The last few months I've found that each visit is worse than the previous visit. Yesterday was horrible! I asked for a short cut and no polish to let my nails recover from months of gel polish. I asked for rounded. She cut down to the base and the cut was uneven and straight. I asked 3 times for her to round them and she would file 1 nail and was done. I finally said I would do it myself at home. Then she told me my nails were too short to round. My nails looked like a child had just discovered clippers and used me to test them. My fingers are very sore today from the way she cut my cuticles. The customer service has gone down so much as has the work they do. I will not go back and will no longer recommend. read more

This has been my go to nail shop since opened. I am a regular customer! However today I experienced the worst customer service ever. I came in just for a nail repair. The female owner filed my nails and i noticed my nail was not evenly filed. The owner threw the nail filer and told me to file myself. I was so disappointed because i could tell she was getting frustrated by a simple fix. She said over & over i don't see anything wrong. However all she had to do was listen. This never happened. After i told her about the horrible customer service she gave. She had another nail tech over to fix my nail while she worked on another customer. Immediately she started speaking in vietnamese, however she forgot that my husband is vietnamese as well so I understood what she was saying. Very sad customer service as the owner. We understand the nail business very well. Also we are business owners and customer service is so important. I would not recommend this place to anyone. Obviously they do not care about the customers. read more

I stopped in for a quick polish change. Maybe I wasn't spending enough money, because the technician did a rush job. He complained when he had to touch up my thumb nail, after he forced me to carry my handbag, phone, etc. to the drying section with wet nails. After allowing my nails to dry I stand up to leave only to notice that he used a different color polish on my nails (yes two different colors). Also, one of my toes needed to be touched up, because he never formally gave them an opportunity to dry. He then offered (by gesturing for me to sit back down) to repaint them without an apology. I refused, because I had already waited for them to begin the service and needed to get home to my infant. He then told me my total which is more than the 20% off rate being advertised. When I mentioned that the price was incorrect he stated "we round up". Your experience may be different, as other guest were offered bottled water and other amenities. I would recommend other salons. read more