I want to complement bright glass on the excellent customer service and installation Alec was top notch. Brite Glass is the best place for your windshield in Reno read more

These guys have done my auto glass work for years and I honestly won't go anywhere else. Yes, they are that good! Their customer service is fantastic and everyone that works there cares about what they are doing. I highly recommend you try them out. read more

Do not use Brite Glass! They replaced a windshield in my wife's car and installed it wrong. When she turned the wipers on the windshield broke. They are trying to blame the car saying there's no way it could be their install. Funny there was no problems with the car or windshield before they touched it. They are completely rude and disrespectful. Do yourself a favor and go somewhere else. read more

I am only addressing my experience with the Residential department of Brite Glass. The employee, Bryce that does the installations was great. However, the residential management was unprofessional, ordered incorrect parts, and NEVER gave me any call backs when I called inquiring about the parts to my project (which started in April 2021 and FINALLY was completed in Jan. 2022). read more

Mixed feelings about this place - I called to get a quote, they told me 255 but couldn't email it to me so I had to come pick it up in person. When I got there they quoted me 265, but they did change it back to 255 when I asked why. I feel like they never really offered information - I had to drag it out by asking multiple questions. Even with this, I am not sure they I trust them - they said the glass they have is OEM, which from my research is impossible unless you get it directly from the dealership. They also didn't tell me about how to take care of my car afterwards, and just told me to read the pamphlet on the mirror. Seems lazy to me. The ONLY reason I still went with this service is because they have good reviews, and have lifetime warranty. The replacement seems ok, but I think next time I'd go to z1, or novus who have a lot more experience. read more

I have had the pleasure of working with Mike Rodriguez twice over the last 2 years, replacing windows in my house....the job was well done and the guys who came out were courteous and worked hard. A +++ and 5 stars. I wanted to have to barn door shower doors installed on our two tub showers and set up an appointment. They called twice to see if they could come out earlier because they were " working right down the street ".I was out of town and told them that wouldn't be possible.So like any reasonable person , I thought the appointment time stood. They never showed up and when I called ,I was told it needs to be rescheduled. So my morning was wasted. I was told a reschedule was necessary....after the fact. This is in no way a reflection on Mike Rodriguez , he is top notch. Whoever is in charge of the shower/tub glass area failed and has lost my business ( which is too bad because I have a two homes that need lots of glasss). read more

I've had a replacement windshield and a fixed rock ding in the past couple months. Bright Glass is fast and efficient!

Timely, efficient and effective! I can't ask for anything more! My car had an unkind encounter with a thief on a rainy night. Brite Glass was able to get us in within hours and did a great job getting the window fixed! Thank you Briteglass! read more

I needed my two sliding glass doors repaired. Brite Glass was recommended by some friends but I contacted four different companies in the Reno area. Two did not respond, the other wanted over $100 to come out and look at my doors. Brite Glass set up an appointment (without additional charge). Brice came in and within a few hours had my doors refurbished and they work better than when I bought my condo. In addition, the price was very affordable. I highly recommend them to anyone in need of window/door repair. read more

The rear window of my Jeep was broken and I asked around to see where to get it fixed. Brite Glass was recommended to me by a friend and then also by my insurance agent. Rob, the owner, called me within an hour and talked through the options with me, recommending that I get OEM glass to replace the broken window. I went by the next day and they had already ordered and received the new window. We verified that it was correct, and then they helped me make the claim with my insurance company. The insurance company dragged their feet for a couple of weeks, but as soon as they approved the claim I was able to get the new glass put in very quickly. All of the staff that I dealt with at Brite Glass were incredibly helpful and friendly, which made it a great experience. I elected to not have the rear windshield wiper re-installed. Larry, who fitted the glass, went above and beyond, by finding a way to fill the holes where the rear wiper would have gone, and it looks like a factory modification. I would definitely go back there if I ever needed to replace glass in my vehicle again. Two thumbs up! read more

Don't trust their services. They made deep scratches on my frame around windshield and other damages from the replacement job but they didn't tell me until I noticed. Also, I don't think they have a certified technician. How come inside of car (side of windshield) getting wet during car wash? My side airbags may be damaged. Scratches repainted by Mike from Performance Coatings located behind of the Brite Glass. He is very kind and did a good job for repainting. Hope you make a right decision before you go to Brite Glass for the windshield replacement. read more

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Great company. Had my shower replaced last week.....Joey and Ben did a great job. Jared walked us through the entire process and it could not have went smoother. I definitely will use them again! read more

Had to run my car in for a windshield chip this afternoon and these guys rock! As a first time/walk-in customer RW and Randy hit a grand slam with their customer service. Although they had 2 other vehicles in the garage before me, they dropped what they were doing to repair my windshield when the bay opened 5 minutes later. My experience was second to none. I was outta there with a repaired windshield in less than 20 minutes. They live up to their name as the "Glassiest place in town". Their work is 100% guaranteed that if their repair fails they will apply the entire fee toward a new windshield. read more

Very fast and did a great job! They came all the way to Truckee and replaced the slider that broke in less than 30 min!

My windshield area was quiet, but cracked. The new glass is clear, but now the area rattles. A worker test listened and agreed there is something making noise, but it isn't the glass itself. The owner, in the most condescending manner possible, and also showing a lack of knowledge of what is now basic chemistry, insisted that somehow"plastic changes'" referringto the mouldings and dashboard, and since it wasn't glass, it wasn't their fault. read more

Great experience! Windshield chip fixed in about 20 minutes. Professional, courteous & helpful staff. Fair price at $40-much less than competitive quotes. A+++ read more

Our newly purchased home needed some glass in a window replaced. Also, several windows had water spots that we couldn't remove.The technician referred us to a product to remove the hard water Also, when he saw that the window that was removable, he suggested bringing it into the shop to save money. It took a little while for the glass to come in, but we dropped the window off, had lunch and Bam, it was done! All for a much lower price than any other company quoted us. The product to remove the hard water was frickin' amazing!!!! Lots of elbow grease, but we're so happy to have a clear view. Great job guys! read more

I had pitted marks on my truck window and Randy with brite glass made it look brand new again, great service and price with this company, he explained the process and how it was done, couldnt be more happy, i will be a return customer forever with any glass issues i have! thank you for doing such a good job and quality work and service, good employees are hard to find and they have the best!!!! read more

I took three house window frames in for new glass. The glass slides around in one of the window frames, indicating a poor fit. On another window they broke the molding that surrounds the outside of the window, they made a poor attempt at splicing in a piece that didn't match nor covered the whole of the missing part. They wouldn't expect work like that if I was doing something for them, nor would they accept it. I didn't notice the flaw until installation. I do not recommend them. I'm sure there are better places to have work done. read more

I had the best experience with Brice. On time, polite, and intent on correcting any problems we had with our windows and doors! If I have any concerns in the future, I'll be asking for him to make the service call! Great job! read more

I had made a bad review a few months back regarding the job done on my daughters back windshield. I think the owners or managers name was Rod. He went out of his way to correct the wiper, explained why the windshield looked the way it did and the guys made my daughter feel really good and important, like her voice was heard and her opinion really mattered. They are really good people with honesty and they listened to what we said, corrected it quickly and earned our complete respect Thank you guys for everything and great job. We will always use your services in the future. read more

I called Brite Glass because I had a chip in my windshield and didn't want to make a claim through insurance. I called a few other places in town that quoted me well over $100 for a simple chip repair. Brite glass was less than half the cost of everywhere I called and their customer service was top notch. I didn't even need an appointment and they said it would only be about 15 minutes for the repair. I got to Brite Glass on a Friday about 1 hour before closing and it was less than 15 minutes for the repair. All the staff was very friendly and attentive. I will be using Brite Glass for all my future glass repairs/needs! read more

I had no problem getting an appointment for Dan to come measure several windows that had failed. He was prompt and efficient. They accommodated my schedule for installation and Dan and. Terrence did an excellent job installing new glass in my wooden window frames. Will have more windows replaced as they look so good. And they came to Truckee as I could not get anyone in Truckee to do the job. read more

We had quite an adventure getting all of our glass needs met due to the age of our house and supply issues. The pandemic didn't help matters. We replaced numerous windows and had just the glass replaced in another multiple windows. Mike (the owner) came out and made suggestions on where we could reasonably save money. This is a big house. We are very happy with Brite Glass. Even though the project took longer than either of us knew, they kept us updated every step of the way. This is a quality company. Staci, Brice, and Marissa were great to work with. Greg and Paula, Killington Dr., Reno read more

I called over 8 different shops none could give me an estimate and most said they would have to keep my car overnight or that they could fit me in sometime next week. Then I called Briteglass they said they could see me next day and they fixed my window regulator within one hr. Randy the mechanic was sooo kind, funny and helpful and Pat was also such a pleasure to meet. This is a very professional business and I am happy I found them!!! read more

I had a crack that ran across my windshield on my car that I was looking to replace. After pricing the windshield at several different shops I decided to give these guys a try. The woman I spoke with on the phone was extremely pleasant. I got the exact same factory glass for a decent price. Had the car washed several times with no leaks to speak of. read more

Stellar service. Tried another major glass shop first. Appt in 2 weeks. Then, they ordered or had the wrong windshield, despite my having given them every detail about the car. Wanted my to wait another week, at least. Called BriteGlass in Reno, NV. Got me in SAME DAY (what?), ordered part from dealer, which was chipped, when they got it and they ordered another. All done the next morning! Great service. I will use them for ALL my glass needs, now. Very professional. Looking at some sliding French-style doors. STRONG recommendation. (PS: I'm not easy to please :) read more

I came in earlier in the month to replace the windshield on my 2005 Toyota Highlander. Brite Glass did a fantastic job and their customer service could not have been better (thank you Rob and Alex). Will definitely recommend to others. read more

Brite Glass is a great place to get your windshield fixed. Everyone was super nice and helpful especially the owner. They even went the extra mile and cleaned my new windshield before I left because some tree sap had gotten on it. Would definitely recommend. read more

I had a mirror on and antique vanity dresser fixed through this business and they did a great job. Customer service was friendly and it was finished when they said it would be. They will be getting more of my business in the future. :) read more

Called Brite Glass for a window replacement quote. Brice came out next day and checked all windows and took measurements for the replacements. We received a quote and found the price reasonable. Within 6 days all our windows were replaced. Staff was very friendly. Brice gets a 10 out of 10. I would recommend Brite Glass to anyone needing new windows. read more

UPDATE: My complaints about the car are still valid, but Rob at Brite Glass called to offer an explanation for my most recent experience. I was out, but what he told my wife is plausible--it's possible I didn't communicate clearly what I expected them to do. It's certainly reasonable that they'd need time to figure the cost to replace the large windows. The broken pane is a simple job and I did assume they'd take care of it on the spot. I may have confused the issue by mentioning the other windows at all, because we probably won't do those for awhile. Third chance for Brite Glass; I'm out. Despite being dissatisfied with two previous jobs on my car, I called them to replace a broken pane in a bedroom window--the reviews on Yelp are favorable, and maybe I just hit them at a bad time. I told them on the phone, "I need a pane on a double-hung window replaced, and while you're here, I'd like to get an estimate on some other work." I was out when the guy showed up, so he talked with my wife. She showed him the broken window and the two larger ones we plan to replace later. He looked and measured and calculated, said he'd get us an estimate in a few days--then left. The bedroom window, the reason I called, is still broken. It may be their practice to have a supervisor or somebody do the estimates on a big job, and that's fine, but I could do that window myself in half an hour if I had a taller ladder. Meanwhile, my curtains are fluttering and the electric blanket is turned up to HI. read more

Excellent response time, showed up on time, workmanship was great. Two of the windows were cut wrong, but they re-ordered and had installed in a couple days. These guys get customer service. read more

I just can't say enough great things about this company! I had some chips on my windshield and they did a phenomenal job on the repairs. They are super courteous and professional. I'd recommend them to anyone I know. Best service ever! read more

HIGHLY recommend this place. Even during this global pandemic, they were fast and efficient when it came to replacing nine separate windows on our new home. They communicated the entire time as well which is always assuring. Any glass projects we have in the future, we will be contacting these guys. read more

Very professional, quick and rock chip looks great! Definitely my new go-to place for windshield matters.

Your good to go here with out worries. I have used Brite to replace a picture window a few months ago and a front windshield yesterday. I screwed up and gave them the wrong year and when I showed up for the appointment they noticed and ordered the right one (Bone Head). The replacement was done the same day. They were professional and there work is excellent. read more

Called Brite Glass for a broken pane of glass for my sliding glass door. Friendly and helpful on the phone, got an appointment fairly quick to have them come out and measure. Really, the only reason I can't give them a higher rating is because the guy the came out to install ruined our screen door. He broke the track it's on while replacing the glass door, and when he came back a few days later to replace the track he was very rough installing it and now it's bent and doesn't slide open and shut properly. He was very nice, but in my opinion, didn't do a great job with cleaning up after himself and wasn't very careful when working. So, we have a new glass door that's great, but the trade-off is a screen door that's all messed up. read more

I just wanted to say what excellent customer service these guys have, I woke up this morning to a leaky windshield. water was all over my floor and a pool was welling up on my stick shift. I called a number of places to see how much it would be to replace the seal, most places wouldn't do it without the purchase of a new window and seal, costing upwards of 300.00 so I called brite glass after talking to a friend who recommended I call a place to see if they could just simply add some sealant to the rubber window seal. Brite Glass said I could come in anytime yesterday, and they would have someone look at the window, see where the leak came from and run a bead of sealant across the window. it took all of 30 minutes, and they didn't even charge me a dime. needless to say, i will be comeing here for any of my car window needs, and recommend all my friends to give this place a try. this is the service that keeps people coming back. i recommend them 100% read more

Very Dissapointed that after their representative came out to my home to measure for a glass door replacement, it took several calls and a lot of time had passed before I could get the quote. Then when i called back SEVERAL times and left SEVERAL messages for the individual asking to place the order - I got NO PHONE CALL back. I guess they don't want my business, my money or a positive yelp review. read more