Three times I was told I would be their first appointment - they cancelled twice and the third time…read more- they said they couldn't make it until the afternoon. Don't trust their timing.

Mark was able to diagnose the problem with our Bosch dishwasher the same day I called him. The part…read morewe needed was unfortunately out of stock, but within 2 days he was back with the part to fix it. As new parents running the dishwasher every day with all our baby's bottles, he really saved the day. He and his apprentice were quick and professional and our dishwasher is running even better than before!

Their service is exceptional! Come out right away. The techs are experienced knowledgeable…read morefriendly, everything you want from the repair man. I used them many times, and will continue!

I called Same day Service 4/27/22 , tech arrived 4/28/22 . G/e Dryer was fixed after 2 hrs and 10…read moremins Bill was U$265 . 6/03/22 Dryer keep on stopping every 5 mins 6/10/22 Tech said nothing is wrong , and couldn't unable to duplicate complaint . All operation is normal ( As diagnosed by the Tech) 6/14/22 Tech again come and diagnosed it after 45 mins , diagnosed that there's a defective Motor plus blower wheel and it will cost U$ 198.52. The Dryer Brand new cost U$ 528. 265 plus 198.52 is like U$463.52 pls help me decide if its worthy to be fix be this Same Day Service company?? At this moment my Dryer is working fine but 10 hrs ago the Tech said i need a new motor and blower wheel. Unluckily today is the last time that ill call this company

Biggest snow storm of the year so far and they don't show up forcing me to snow blow for over 2…read morehours. I call them the next day leave a message and they don't get back to me. I call Monday morning and nobody answers the phone.

I signed up last year great worker came every time always within a half hour I talked with them and…read morethey arrived shortly I am very happy with my services last year and already signed up this year.

Just called these guys to see if they could remove the piles of iced up snow in my cramped parking…read morespot in a very cramped South End alley. Mike at Garda Nee Land Improvement sent his guys out with a Bob Cat and in less than one our took away(moved it) and cleared 3 parking spots(mine and two other neighbors) -- spotless -- for $75 bucks....They navigated trees, fences, other car, etc...The guy driving the Bob Cat was terrific and was very professional. They caused no damage and knew exactly what to do to remove the snow. Unfortunately, it's looking like I'll need to call them again.

If 0 were an option, i'd have chosen that instead…read more We contracted them for snow removal for this upcoming winter season....we didn't even make it thru the first storm before everything fell apart. Snow began falling at 8am on Thursday.....we (a 5-month pregnant woman, an infant, and 3 people who had to drive to work on Friday) were not serviced until 4:30pm Friday.....32 HOURS without service. The initial promise that all sidewalks, stairs, and most importantly the driveway would be cleared by 6am Friday morning was clearly just a bunch of BS, which the point person Mike seems to have in spades. Two of us lost a day of work, another incurred $70 in uber charges to get back and forth, and another had to adjust her weekend travel plans because all 3 of our cars were still snowed in. What's worse, is after everything settled down, i gave Mike the opportunity to have a conversation about our on-going services with his company, and despite 4 texts, 2 voicemails and an email i have yet to hear back. For this, more so than the mishaps in service, is the reason we've decided to cancel our service from them. Stay away!

Guys did a great job. Everything works now. That was quick , efficient and good value for money.read more

North Shore Comfort Control came out to my house immediately the day I called and needed my A/C…read morediagnosed and repaired. The Technician was polite, respectful, and very professional. He was able to figure out the problem and fix it all immediately. Thanks again Tom

Requested service to fix my water heater which wouldn't start and my central air conditioner which…read morewasn't producing cold air. Tom arrived on the scene and immediately fixed the water heater and then started working on the condenser. There were a few other items that needed to be addressed and he fixed them as well. Very friendly and explained everything that was happening. Since I needed additional refrigerant, it was a little pricey but worth it to get my air conditioner back during the heat spell. I'd use Northshore Comfort Control again. It was worth every penny.

We don't buy our appliances often if we can help it so when i went to look for a new fridge it was…read morea once in teh next ten years type of thing (or at least I hope) however despite that I had a tight budget. I recently had to replace our water heater which flooded the house during vacation, the over oven microwave which kept spinning but didnt heat, and then when we removed it we found the kitchen would need some work too so IKEA cabinets here I come. The fridge was having minor issues with water pressure and filtering it at a normal rate into cups or in the ice maker. SO we had to shut it off and really what good is a fridge when you have 4 kids if it wont provide water? It's really not ideal. They just refuse to fill up the filter jug after they use it and then put it empty back in the fridge leaving the fridge half open as they scan for a rogue bottled water left from someones takeout. SO I went in search of a new fridge. They can be $300 or $10,000. I wanted a $10k fridge for $300 if possible. That is how I found Patron. They sell gently used and recently repaired or brand new fridges from store closing sales. They have a small storefront on a main street in Lawrence which is worth going to since Tripoli Bakery is nearby and they have vegan italian pastry. SO I took teh drive up there to investigate. Originally I was looking for another appliance store nearby but they did not have what I needed and I did a yelp search when I got back into the parking lot. Patron was a few blocks away, Ill try it before the day is a loss (minus pastry). I walked in and the person who worked there was a younger woman, very tall, very nice. She was inundated with phone calls as they also do repairs. She showed me around and helped me measure but a 33in fridge with a separate kid drawer or snack door is like looking for a purple unicorn. They supposedly exist but they aren't anywhere when you go to find them. So she directed me to the warehouse which was a few minutes down the road on Union street by the COVID testing site. If you are not adventurous this probably isn't for you. I was so excited. A HUGE warehouse full of appliances and I could pick whatever I wanted and the owner Diego would discuss it with me. I started snaking through and I came upon so many that I liked but alas they were all 36in. I called my husband and said we are going to need to redo the whole kitchen this time. I am getting a bigger fridge. He was cool with it. I found a 5 door/drawer fridge by Frigidaire that I had seen before and dreamed about. It was a scratch and dent with a fan that needed repair. They could have it ready for me in a few days. They could deliver for a small fee because I was pretty far away (usually its free nearby) and I was sold. $900 for a $4000 fridge. That is right.... 78% off. BTW they have subzeros and basic fridges as well. So many options (say this in the voice of step brothers "so many activities")!!! So I left a deposit the rest would be Cash on Delivery (COD... like 80s commercials that said no CODs for all those toys you had to be 18 to buy). It also came with a warranty 3-6 months depending on the one you buy. Domingo will come out and fix it if there are any problems. Delivery was $50 and included setup/install. I was so excited. Domingo said it'd be Thursday or Friday. I thought that was too good to be true so I explained I was flexible and he could take his time (i shouldn't have said this) but he insisted Thursday or Friday. I called on Thursday to see if they were coming. No dice they would come tomorrow the phone voice informed me. Okay great. Friday came and went and I panicked. I drove there they said they would come Saturday that the fridge deliveries were immense and they couldn't fit it on the truck. OK Saturday 12noon. No worries. Noon comes and goes. I drive back to the warehouse. Domingo is there and explains he just reprioritized because i was so flexible. This is where my attempt at flexibility became miscommunication. SO then they loaded it up in his personal pickup and they drove it to my house and carried it inside, set it up, took their cash and headed home. The experience was overall a good one. The store staff I dealt with was always top notch and amazingly kind. The warehouse crew also was wonderful. The delivery could've gone better but it was an issue I feel like I started so I give them some slack on that. Would I go back in the future YES would I request delivery when I live this far away probably not, local delivery only is probably a better choice. So far the fridge is great and I am really happy with it. We have a 3 month warranty and hopefully I don't ever need it. Tip: always go in person always handle everything in person it will make you feel more confident with an otherwise untraditional appliance purchase. Value is threw the roof! It's worth it.

Today I had the pleasure to speak with Darlene Dalquist she was fabulous…read more She was informative, smart, precise and professional Such a pleasure these days dealing with someone at her level on the phone. She is an asset to this company. 5 Stars for Darlene.

FYI to anyone thats looking for oil for your home, don't use these guys. Ever. One of the worst…read moreexperiences I have had with a company in my adult life. If you want oil in a timely manner, service in a timely manner and friendly customer service, look elsewhere.