Had a low/flat tire on a rental car that Budget blew off. On a semi emergency basis, I called…read moreBroadway to see if they could help. I explained my situation and they told me to come in and they would fit me in. After arriving, I waited less than 30 minutes and was on the road again. They charged me a nominal fee. As an out of towner in an emergency situation, they could have charged me almost anything and I would have had to pay it. I could not have been more pleased with their response and service. I highly recommend them.

The sweetest most honest people in the industry. Marlin helped me through so many difficult…read moresteps...then he helped my sister with her nightmare of a car situation. Then again recently he recommended someone who is helping me with body car work....can't give a higher rating, if I could, I would. The owner is caring, kind, helpful, honest and provides top care. I wish I would have known about him sooner as I am a Mystic local. I am so happy I found this place!!!

They are closed However, they did message me back to refer…read moreme somewhere else close! They are closed However, they did message me back to refer me somewhere else close! I ended up having a friend do the e work!

On 2/27/19, my 2009 Ford Mustang was examined by Rich's Service Center LLC, and Estimate #9855 was…read moregenerated. This Estimate documented the need for the following replacements: (1) the oil pressure switch, thermostat housing, and power steering pump. On 4/10/2019, Rich replaced the oil pressure switch and thermostat housing. Immediately upon return of the Mustang, the oil-pressure gauge began to intermittently shift from E to F and the dashboard oil-pressure icon illuminated as well. On 4/15/19, the Mustang was returned to Rich's, to remedy the issues of the gauge shift and icon illumination. Bethany Silvia informed me that the problem remained and the condition of the Mustang was my responsibility. On 5/10/19, my wife was driving home, during which the Mustang began a "rat-tat-tat" sound that gained volume. She was less than a mile from Rich's and managed to drive there safely. On 5/14/19, I was informed by Rich that there was a problem with the Mustang "deep in the engine." I then picked up the car from Rich's and drove the Mustang across the street to Karns Automotive Sales & Service, for a second opinion. On 5/15/19, Dan Karns called and indicated the cause of the loud engine noise was the fact that there was no oil in the engine and no reading on the dip stick. Dan added five quarts of oil. The internal noise persists, and the car cannot be driven. A new engine is needed.

I had been searching for just the right Hyundai Ioniq limited for weeks when one popped up on…read moreBrustolon, and at the right price. Our sales rep Tino was patient with all my questions, even helped me contact Hyundai to find out about the warranty. Long story short, we were treated well and with respect, got a decent trade-in for our Subaru, and drove the new car home that day. It was a positive experience, we love the car, and we're happy with every aspect of our interaction with Brustolon. Thanks!

I rarely leave negative reviews, but this experience was extremely disappointing…read more I called ahead about a black Camaro SS2 that was on the lot and was told the car looked great, that we could negotiate a fair price, and that they would give me a reasonable value for my trade-in. Based on those conversations, I drove four hours to see the vehicle. When I arrived, the car was dirty, the wheels were covered in grease, and there was a significant sideswipe/scrape along the lower left front side. The salesperson told me they do not clean vehicles before showing them to potential buyers and that the car was being sold "as is," so they would not repair the damage. To make matters worse, they offered a very low value for my trade-in, which is in excellent condition. None of these issues were disclosed before I made the four-hour trip. What disappointed me most was the lack of professionalism and concern for the fact that I had traveled so far based on the information they provided. The staff seemed uninterested in addressing the condition of the car or the misleading expectations that had been set. Fortunately, I ended up purchasing the Camaro I wanted from a dealership in New York. The experience was night and day--professional, honest, and respectful. I got a better color, a lower price, and a vehicle that looked practically brand new. Based on my experience, I would not recommend this dealership. I found them to be misleading, unprofessional, and unwilling to properly present or care for the vehicles they are selling.

Excellent competent on schedule service at a reasonable price on my Honda Civic Typre R.read more

Came in thinking I needed rear wheel bearings, but it was only a loose part in the rear of my car…read more They fabricated a new bracket for it, which saved me hundred of dollars from what I expected. I would definitely recommend them; very reasonably priced repair.

Awesome Service and Kind People they really know what their doing the owner is down to earth and…read moreknowledgeable

The boys at Bayside have been servicing my 37C Hatteras since I purchased it in 2005. Like many, I…read moretry to do as much as I can myself but sometimes you need the professionals. Bayside is the real deal. Experienced, Thorough, Timely, Creative and Reasonable. More importantly, for me, this family owned and run business is from this community. They live in our community, and support this community. I am very grateful this resource is here.

I had my classic 1989 Jaguar serviced and some repairs done here. I can not say enough for Matt and…read moreMark and their providing excellent service. They were totally professional and kept me informed of everything that was required to be done. Many parts had to be searched for due to the age of the car, but all were found. Nothing was overlooked and the car was returned with even the minor details, of which I was unaware of, repaired or replaced. The car ran perfectly. I recommend them very highly.....the best! Jack

They always do exactly the right work in the right timeframe and to perfect standard. Always…read moreexplain the logic of the repair, what went right, what went rong, what to look out for. No job too small and available quickly. And they bail me out if I screw up a repair I tried to do.

Fantastic service, super nice, and very accommodating! I called ahead to get my kid's tires…read morebalanced due to a noticeable shimmy, having never been a customer. Manager said, come on in, anytime, despite my wanting to make an appointment. Next day, I show up at 11:30a, said I was the guy who called asking to make an appointment for a balancing. All of the staff were at max capacity, and manger was looking a bit frazzled. Manager recognized me by my intro. I said, "I'll bet you wish you.." and he finished my sentence: "wished I hadn't told you to come in anytime?" We both chuckled, and he said, "let me see what I can do." He popped his head into the shop, and within seconds, said, "I've got you." Fifteen minutes later, a tech popped out of the shop and asked if my wheels had EVER been balanced, because there was no sign of any weights ever having been there (alloy rims). I said that I was surprised, because Costco had done the install six years earlier, and I had never had problems with their work before. Needless to say, they now ride super smooth, and I have complete respect for the manager and technicians. Highly recommend.

DO not get your tires changed over there as they went up 110% today Dec(my fault not asking)23…read more2025.i have opened up about them on every social media site I can.total disrespect for a long time customer!New faces there = very bad people!

Calm When Doing Work Attentive To My Car Did a difficult Job For Most With Ease I Recommend.read more

He is a terrific mechanic. Honest and punctual. Hiring him again very soon to install more…read morecomponents.

A shop that you can trust, knowledgeable, great service, brought our Honda there twice, always…read moredone on time

Always great service experience at Noank Service Center. Just this week I had front and rear brakes…read morereplaced and new tires and rims installed. Quick, efficient and knowledgeable work. Convenient location.