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    Broken We Can Fix it

    4.6 (397 reviews)
    Open 10:00 am - 8:00 pm
    Updated 3 months ago

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    Stephanie V.

    This guy is solid. Great customer service, straight forward and quality work. He changed the nasty shattered screen that got run over multiple time and it works great. He did it in less than 20min. He also changed the battery a few months and had the same great experience.

    Lower speaker chip of my iPhone 12 Pro Max.

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    7 years ago

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    8 years ago

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    10 years ago

    Helpful 5
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    6 years ago

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    6 years ago

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    8 years ago

    Anthony was awesome, super quick service & fixed my phone when I thought it was broken beyond belief. Thanks, Anthony!

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    8 years ago

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    6 years ago

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    10 years ago

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    6 years ago

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    8 years ago

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    6 years ago

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    6 years ago

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    7 years ago

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    8 years ago

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    5 years ago

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    8 years ago

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    5 years ago

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    6 years ago

    Literally 20 min repair, high quality, great service thank you Anthony!! Free one hour parking shop while you wait

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    7 years ago

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    6 years ago

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    6 years ago

    Anthony is the best! Quick and amazing service and very close to my work in Beverly bills!!!

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    9 years ago

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    4 years ago

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    6 years ago

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    6 years ago

    Professional , good service good price Anthony is very welcoming good area , quick and very clean service

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    6 years ago

    Anthony was extremely accommodating fast service excellent work he is my hero of the day I definitely recommend broke and we can fix it.

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    9 years ago

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    4 years ago

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    6 years ago

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    9 years ago

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    7 years ago

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    6 years ago

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    8 years ago

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    6 years ago

    Anthony did a great job and did it quick! Great price compared to other places I got quotes from.

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    7 years ago

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    8 years ago

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    9 years ago

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    9 years ago

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    6 years ago

    Awesome, quick work! Great experience! Anthony was super nice and friendly. Great, competitive pricing. Reccommend!

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    Page 2 of 10

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    Review Highlights - Broken We Can Fix it

    I broke my phone in a bike accident, but luckily Anthony and the Broken team were able to quickly help.

    Mentioned in 162 reviews

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    Melrose IPhone Repair

    Melrose IPhone Repair

    3.9
    (12 reviews)

    Called and spoke with Arsh who gave me a fair price over the phone. I appreciated that he was able…read moreto quote me the price in advance as I had a limited budget so I needed to know I could afford the service before making the drive to the store. The only thing I'd improve was that he asked me how soon I could be there because his tech was coming in for just a short time that afternoon and I told him 15-20 min which he said great that's when his technician should arrive too. I rushed to get there so as not to miss the technician, but when I arrived at the time I said I would the tech wasn't there, so I ended up leaving to run an errand nearby. When I returned, tech still wasn't there, so I sat and waited. He showed up probably an hour after the time Arsh had informed me he was expecting him, so there was time wasted for me that could have been avoided if he had more reliable communication with the tech and told me to come in later. The tech worked on my phone while he and Arsh chatted, not sure if he would've been quicker / more focused without the chatting ... or if he was working on other stuff before getting to my phone even though I was the only person waiting in the store... but after 20-30 minutes (mind you this is on top of the time I waited before he arrived) I was informed he was unable to complete the service on the spot because the battery needed to be drained first. So after 1+ hours I found out I needed to leave my device with the tech and pick it up in a few days' time. All's well that ends well because the tech succeeded in bypassing the FRP and removing the Google account I was locked out of. Arsh followed up in a few days to let me know I could pick up the device. I'd use them again as long as their prices remain competitive.

    I love the customer service was so sweet and helping over the phone, and in person giving details…read moreand assistance plus good service fixed my iPhone crack led screen in 10 minutes for CHEEP!!! P.s the floors are being redone good vibes

    UBreakiFix by Asurion

    UBreakiFix by Asurion

    4.3
    (250 reviews)

    Friendly and helpful crew. They were slammed with a line out the door, but they processed each…read moreperson efficiently and in a friendly way. In addition, based on the circumstances of our request they made it a priority to get it done quickly and to be very communicative along the way. Great teamwork!

    Initially I thought the value of the service if you have their plan is pretty good. They repaired…read moremy water damaged MacBook for only $80 (technically 2 months of a $40 subscription to their insurance) when Apple likely would have charged me $300+. Although it now had physical malfunctions occurring that they never informed me, of I was still appreciative of the repair. After returning for what I thought would be good service is where the nightmare began. I brought in a pair of headphones since it's in their list of repairables yet immediately the guy turns me away. He says that they don't do work on AirPod Max's and to go to a different store. He wasn't willing to tell me which store to try or why they can't work on it; he seemed like he wanted me to leave so he could go back on his phone. Afterwards, I tried to get a free PC tune up. I scheduled an appointment and when I arrived instead of being treated properly the guy wanted to argue with me and try to explain to me that my appointment isn't showing up in his system while I'm showing him my confirmation messages. I understand technical difficulties but the guy was just being a weirdo. He snatched my phone out of my hand and then took it to the back multiple times. Eventually it popped up. If the guy could pick up on any social cues it could've went so much smoother. On the receipt is a pickup date, so I return 2 days after it. The laptop still isn't ready. It shouldn't take 7+ days to tune up a PC...The same guy from before helped me and he just blankly told me that they're still working on and it's not ready. They didn't even do a whole lot to the laptop I have no clue why it took them over 7 days to return it. It didn't even look like they wiped it down after using it nor did they remove their barcode sticker. Just terrible service I realized that after 1 positive experience, I got lucky and this place sucks. If you're looking for good customer service. If you enjoy helped at their convenience and lowkey screwed over this place is for you (ex. They will offer you a non-oem quality screen replacement for your iPhone.). Pretty sure they incentivize positive reviews as well so take the other ones with a grain of salt.

    Broken We Can Fix it - mobilephonerepair - Updated August 2026

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