I recently got an adorable brand new puppy. I have had him for about a week, we were scheduled for…read moreour first vet visit on Friday. Unfortunately yesterday everything was going fine until he had a bowel movement, shortly after he started to whine, cry and show signs of severe uncomfortableness, lethargy, it was gut wrenching to see this tiny helpless thing I already love so much be so uncomfortable. I called the vet we are meant to see and they could not fit us in but recommended veterinary urgent care and Surgery in Cameron Park. I immediately just started driving there scared for my puppies well-being. While driving I called and they were able to get me an appointment right away, basically the time it took for me to drive there. They tested us from the car for parvo (thank god is was negative) so we were brought into a room. The vet tech was extremely nice, thorough, endearing, empathetic (as I was a blubbering mess worried about my tiny 4lbs puppy) she got her report ready and brought the dr in. He was even kind and empathetic to my worry and concern. We went over everything. From the day I got him to what possibilities it could be. They gave me options, information and we picked a treatment plan after an exam of my puppy. I was sent home with medications, directions and feeling so much relief that they cared for my dogs wellbeing and how I felt as an owner. Upon leaving and check out and the girls at the front came together to chat with us, and say goodbye. We talked a little about how cute he is his breed type and then reassured us to call if we need anything or have any questions. I will absolutely be a returning customer should an emergency come up again. Completely unrelated but when I went to grab my dog from the techs arms after they took him in back to give him a couple shots I could smell her subtle perfume(it smelt amazing) as we had to be shoulder to shoulder. I politely asked her what it was and she told me. Not vet related but something small / important to me. This small kind interactions made me feel like a real person to them instead of a ticket number.

Dr. Khurmi himself was wonderful. We chose this clinic because of his reputation and were genuinely…read morehopeful it would be a great experience. Unfortunately, the quality of care he provides is overshadowed by an extremely rude and unprofessional front office staff. For about a month we left messages roughly once a week regarding scheduling our Golden Retriever for a spay procedure and never received a call back. Eventually we were told Dr. Khurmi had been on vacation, and suddenly we were able to schedule the surgery. It would have been helpful if that had been communicated earlier, but at that point we were simply happy to finally get the appointment. We chose the laparoscopic option because we had read it could be less traumatic and allow for an easier recovery. We were given a price range, and when we dropped our dog off we paid $1,783.94, which was the lower end of the estimate. When we picked her up, we were told we owed an additional $116.06. The amount itself was no big deal to us. We had already agreed to a cost range and were fully prepared to pay within that range. Out of simple curiosity, we asked what caused the final cost to land at the higher end. The vet tech immediately became defensive and spoke to us in a condescending tone in front of other clients, repeatedly stating that we had agreed to a range rather than simply explaining the difference. We never received a clear answer. While waiting, there were also other clients ahead of us who appeared surprised by additional charges at checkout, so it did not seem like an isolated situation. The discharge process was also rushed. The vet tech briefly went over the medication but did not clearly review the rest of the post-operative instructions before sending us home with a printed sheet. Nearly two weeks later the stitches are still clearly visible, so we called the office today to confirm whether they were dissolvable or needed to be removed. I had made a mental note that the instructions mentioned something about sutures being removed around 14 days, as we are approaching that timeframe and I wanted to get them taken out. When I explained that this had not been discussed with us, the staff member responded in a very abrasive tone, repeatedly insisting that we had been sent home with an instruction sheet rather than simply addressing the question. After requesting the clinical summary earlier to understand the final invoice, I reviewed it again and it actually states "sutures out in 14 days," which contradicts what we were told on the phone today. As a client and not a veterinarian, I should not have to interpret clinical notes to understand basic post-operative instructions. Clear and consistent guidance is important when you are caring for a pet recovering from surgery. I have since emailed the clinic asking for clarification and am still waiting for confirmation on whether the sutures are dissolvable or need to be removed. Based on our experience, the front office staff and vet techs could benefit from additional training in client communication and customer service. Pet owners should feel comfortable asking questions without being spoken to in a defensive or dismissive tone. After reviewing other client feedback and the responses from this business, there appears to be a pattern of defensiveness rather than accountability. Hopefully this situation will be handled differently, but based on those responses I would not be surprised if the reply focuses on defending the clinic rather than addressing the concerns raised. When you trust someone with your pet's surgery, professionalism and clear communication should be the standard, not something clients have to fight for.

COME HERE FOR VET EMERGENCIES!!!! Our dog Moxie had to come…read morein for an emergency surgery for pyometra, which is an extremely deadly uterine infection. She went from perfectly healthy to on her death bed in two days... We went to two other vet clinics that charged outrageously and offered no payment plans or financial assistance. Her age disqualified her for any grants at UCD. There were no other treatment options- surgery or nothing, and I had already received an increase in my Care Credit limit specifically for this but didn't have enough after exam fees and diagnostics. We thought we were out of options. All Creatures SAVED HER LIFE! They were very fair and flexible as far as finances go and actually charged reasonable prices. Even more so, they offer a program called Cherry, which is basically a 'get now pay later' payment program. It's so simple and straightforward, and we literally got to choose exactly what the plan looks like. After running around with stress and anxiety, they were very quick with intake, and put her in surgery as soon as possible. The staff are SO ACCOMMODATING! The kindest and most understanding souls!!! We didn't want to leave her.. so we stayed. My fiancé requested to receive a call the second she comes out of surgery, and they let us come in immediately after even though it was the middle of the night. He stayed in the exam room and SLEPT on the floor with her while I slept in the car. Next morning she was supposed to be discharged but unfortunately had to stay all day to stabilize. And best believe we were there the entire time. They brought us refreshments and checked in on us regularly from 2am after surgery to 5pm when she was discharged. We bombarded the space the entire time and made home there as long as our girl was there. I know that's a little weird, but they did not care!! They were so kind and friendly, very understanding and genuinely compassionate. I wish they were not just an ER. We would love to come here for her primary care!

I am beyond heartbroken to share that my cat passed away under the care of Dr. Gill. This…read moreexperience was marked by medical mismanagement and a lack of transparent communication. Initial Negligence: Stitches were removed prematurely, leading to unnecessary complications. Mismanaged Treatment: After a diabetes diagnosis, Dr. Gill opted for an expensive, non-insulin medication despite my cat's visible decline. We then were told to wait two weeks before switching to insulin; by that point, his blood sugar was critically low (80) and he had stopped eating. After spending thousands, I was asked for an additional $600 for tests to "potentially" diagnose leukemia, only to be told to euthanize him moments later. It felt as though we were being milked for fees while our cat was dying. The lack of urgency and the questionable treatment plan lead me to believe this office is more interested in profit than animal welfare. Please protect your pets and go elsewhere.

At the end of 2024, our dogs' teeth were cleaned by their vet. Because our small dogs were 16,…read morethey had blood work done before going under anaesthesia. The blood work showed our dogs were in good health. However, their kidneys were right under the line for needing a special diet or meds. We were told to keep an eye out for any changes. In January 2025, we moved from Scottadale to Cameron Park. In March, we noticed our eldest dog, Otis, had a corneal ulcer (1). Later, I learned ulcers can be a sign of kidney failure. We went to nearby Airport Pet Clinic (APC) for treatment. We purchased the medication for healing. Since there would be follow-up care, we bought their annual Pet Plan to cover those future visits. At his follow-ups: 2) I said Otis would sometimes stare off into space or stumble about as if drunk. I was told this was dementia. Later, I learned this type of confusion can be a sign of kidney failure. 3) I mentioned twitching and weakness in his back legs when standing. I was told this was arthritis. Later, I learned muscle changes in the legs can be a sign of kidney failure. 4) I was asked about his potty routine. I was not asked the color of his stools. Later, I learned his black, tarry stools can be a sign of kidney failure. 5) I was asked about his drinking. I said he drank a TON as I was often refilling his bowl. Later, I learned drinking a lot of water can be a sign of kidney failure. 6) I was asked about his eating. Otis liked to eat his meals at 6 AM and 6 PM. But his drooling meant I had to wipe his face after. Later, I learned drooling can be a sign of kidney failure. 7) I was asked about his sleeping. Otis slept all night but slept more and more all day waking up only at meal times. Later, I learned increased sleep can be a sign of kidney failure. In March 2026, our annual Pet Plan at Airport Clinic was ending. I scheduled a final check-up for the dogs. Despite all the signs, no mention was made that Otis could be in end stage renal disease (ESRD). Instead, the vet focused on Otis's younger brother, Fen. He had 4 prescriptions for Vetmedin left and then he'd need a renewal. Fen has a heart murmur and without this medication, he could die. The vet wanted a $1,000 worth of blood tests, x-rays, and a cardiologist review to renew the prescription. I offered to pay $250 a month over 4 months so everything was paid off by the time Fen needed the renewal. This plan was refused. In April 2026, I took my dogs to Goldorado Animal Hospital. I had Fen examined first and we worked out a plan for his renewal when his original prescription ends. Otis's exam was scheduled for 9 AM Tuesday, April 22. Regrettably, Otis became ill after midnight on Monday, April 21. At his appointment, his kidneys were failing so I had to make the worst decision a pet parent has to make. Otis passed away, his ashes are with us, we are comforting his little brother, and our whole family misses him. First, I am upset that his signs were missed during his annual care at Airport Pet Clinic. Second, Otis needlessly suffered because he wasn't properly diagnosed. Third, measures weren't taken to delay the end stage or ease symptoms or reduce pain. Please, APC, take more care spotting signs of kidney failure in geriatric dogs. It hurts me so much to think my sweet boy was suffering unnecessarily the last year of his life. No one deserves that.

Spoke with receptionist this morning and was told to pick up my dogs medication this afternoon…read more(today is Friday.) They closed early without communicating that, leaving my dog without important medications until Tuesday! This is just the last of my many terrible experiences with them. Don't take your pets here.

% dedicated veterinarian. Not bad looking either. He works…read moreendlessly to save every one of God's creatures

The entire staff from top to bottom is absolutely amazing here! Dr Robinson clearly has a true love…read morefor animals and a passion that is second to none!! He is by FAR the best I've ever experienced. Please tell a friend!!

This place took phenomenal care of our cat in need of an immediate appointment…read more Our cat, Luna, is a house cat that escaped outside for a short amount of time and upon returning came in with a swollen paw. The swelling was getting worse and that's when I decided to make call to a local veterinarian, Jefferson Park Veterinary Clinic. They had no urgent care but pointed us in the direction of Folsom Ranch Veterinary Hospital. They calmly explained to me that getting Luna care was very important. They had availability since they're an urgent care facility so we made plans to take Luna. The hospital itself is located right off the freeway. It's beautiful inside. Very clean and welcoming. The friendly staff at the front desk got us checked in and we waited. They came and got Luna and told us they were going to get care started. The wait was a bit long but they were very busy with tending to other 4 legged friends. But they also constantly checked on us while giving us updates. The doctor came in to tell us that Luna needed an X Ray along with some other tests to determine the severity of her injury. She assured us that Luna would be good with them and under very good care. She encouraged us to go nearby and grab some dinner and before we know it they'd be calling with an update. My fiancee was still very nervous and had wished we could see Luna. Although we didn't see her I understood that this was normal. Flash forward an hour and 15 minutes we got a call that Luna was ready to come home. Thank God! We were still very nervous as we had not seen Luna since they're took her to the back but as soon as we got to the back room the doctor and assistant brought Luna In her little carrier. She was very subdued thanks to the meds they got her on. But she was calm and it was obvious she was extremely cared for. She had her left leg shaved to determine if there were any punctures or sting bites. But she was cleared to come home. Thank you so much to the staff here and especially to Dr. Daryani for the love and care of our fur baby.

After nearly a year of bringing our pets to Folsom Ranch Veterinary Hospital, I can honestly say…read morethey are the best veterinary practice we've ever used. We were so impressed that we moved all of our pets here--our English Bulldog, our French Bulldog, and our cat--from another well-known Folsom veterinary clinic we had trusted for over a decade. That says everything. Dr. Hodap, Brendon at the front office, and the entire staff are outstanding. Their level of care, communication, compassion, and customer service is on another level. They take the time to explain everything, answer questions thoroughly, and genuinely care about both the pets and their owners. Whether it's a routine visit or something more serious, we've always felt our pets were receiving the very best care. The bar has been raised so high by Folsom Ranch that, in our experience, other veterinary clinics simply can't compete. Every interaction has been professional, friendly, and focused on what's best for our pets. If you're looking for a veterinarian who truly goes above and beyond, I can't recommend Folsom Ranch Veterinary Hospital highly enough.

Having this clinic available was a great thing for me and my cat. She is a garden cat...getting to…read morean appointment would be a challenge. The clinic was there when and where I needed it. They were busy, but they found the time to get my cat the needed care on a Saturday night.

Dr.Bader, Dr. Raymond, and the entire team at Shingle Springs Vet Clinic are outstanding. Our cat…read moreOz had become quite ill, quite suddenly. We brought him to the clinic, where immediately some concerning issues were found, but nothing to pinpoint the cause. We were offered a very reasonably priced package which would cover all of the needed work up to try and further delineate the problem. Ultimately it was determined that our kitty had some blockage, and unfortunately, the only next step available was surgery so we went ahead and did it - again at an extremely reasonable price - much lower than we were warned we would be paying at an emergency vet. When Dr Raymond got in there, what he found was not what we were expecting . We had assumed that our poor kitty had eaten something that got stuck, but what actually was found was a tumor. Additionally, a pretty severe peritonitis had developed related to the tumor, so our cat essentially was septic. Dr Raymond informed us that the peritonitis was a very severe infection and if our cat survived the next three days we were looking pretty good. Well, it's three days later and thanks to Dr Bader and his amazing staff our kitty came home tonight with no fever. much improved lab results telling us the infection is going away and our kitty is very happy and comfortable. I couldn't have asked for a better experience, 100/10 recommend if you're looking for somewhere you can trust with your fur baby!!! Thank you so much Dr.Bader, Dr. Raymond and your entire staff!

i HIGHLY recommend getting in touch with this service if you want or need to put your pet down at…read morehome. i discover my golden retriever "lola" up against my backyard wire fence. she could not move her hind legs and her bark was quite low volume so i did not discover her until 6:30 in the morning when i got up to get a bite to eat. i think she had been in that position for several hours. i was able to wrap a sheet to hold her hind legs up so she could use her front paws to walk appropriately 40 yards. i realize i go any further because of 10 steps and she was exhausted. here i was with a disabled 100+ lb dog and no way to get her into the house, i called my daughter to see if any of her friends could help. she was not able to find a friend to help. "Now What"? i thought i might get a sheriff to help. so i called the non-emergency line. the dispatcher called the on-call animal services officer. she arrived about a half hour. she brought a sling but that only created pain. so she called another officer and they both carried her into the house. another "Now What" moment. they recommend taking her to the vet. they put her in the back of my van. off to the vet but i kind of knew these moments where her last. when i got to the vet they were not positive if they could do much. i decided i wanted her last moments in a "friendly and warm" environment. i tried calling several euthanasia vets. most did not want to come to pollock pines. i even tried to contact the previous vet i used for another one of my dogs. like others coming to pollock pines would impact 2 appointments. i was thankful home care mobile vet services was able and willing to come the same day. this vet was sensitive to my sadness and treated me with respect. luckily i was able to find a cremation company that was willing to come to my home the next day. rigamortis set in rather quickly, so i decided to lay with her for a couple of hours. when you feel it is time to end your dog's misery and have he/her put down at home this is the vet i would highly recommend. richard p.

She is great with the animals and has been taking care of our dogs for years.read more

I have been with Dr Felton for over 15 years I can't say enough wonderful things about her and the…read moreteam/staff. I've been bringing my dogs here for over 15 years, and I truly wouldn't trust anyone else with their care. The entire staff is friendly, welcoming, and professional. Whether it's a routine visit or something more serious. We have dealt with knee replacements, eye enucleation, dentals and illnesses and I always feel reassured knowing my pets are in such capable hands.

We had the BEST experience at this vet. And let me say to begin with that we have two dogs and…read morethree cats plus one feral so we've had lots and lots of experience with veterinary medicine! From the first phone call (after being told by two other vets that we were calling too late in the day) we were impressed. First of all they said to come in after being told no twice by closer vets this was so heartening. And then from Kerinne at the front desk who greeted us and made us comfortable, to the wonderful RVT Janette who took Taylor's vitals and listened to my concerns to the amazingly kind and compassionate vet, Dr. Felton we felt like we'd hit the jackpot! I would HIGHLY recommend this animal hospital and have already shared their information with my sister! Thank you, Companion Animal Hospital!

I need more than five stars to give this place the review it deserves…read more We started bringing our little dog here when we moved to the area. Soon after, he developed a heart condition. Normally he would have only lasted a couple more years. With the superb care he got from Dr. Cahoon father and Dr. Cahoon daughter, he lived for twice as long as expected. All his life, he hated going to the vet, as many dogs do. But he didn't mind going to the Vet Healing Center. He liked all the people there and so do we. They always treated him so well.

I started bringing my Corgi puppy here to get his vaccines. My puppy absolutely loves coming to…read morethis vet because of the amazing staff. Not only are they kind and loving to my dog, but they are incredibly helpful and informative to me. If you are looking for a local vet, definitely check out this one!

they saved my pony whose neck was raw because got stuck in a gate. recommended a hospital…read more recently came within an hour for my colicing horse and got him through it safely and successively Dr Ariel Minniger and her assistant Nic are amazing and caring. Would definitely recommend

If I could give less then one star I would. When someone calls for help to end their animals…read moresuffering, to help them pass peaceful, is it too much to ask that the person you are asking for help from be kind?? Upon calling this place, I was met with a hostile person, a female, I won't put their name here as I feel they will know who I'm speaking about without me needing to embarrass them. Actually I think anyone that has dealt with you knows who you are. Case in point; the person, the amazingly kind person who did help our sweet old kitty pass, knew exactly who I was talking about when I told them the experience we had dealing with you. What a damn shame that you have a reputation for not being nice, especially in the line of work you are in. Losing a pet is already one of the hardest times that a family has to go through. But when you also have to make that decision to end your pets suffering, well it becomes even more difficult. I understand that you might have been "busy", but you picked this line of work, which I truly don't think fits you, but again I'm me and you're you. It isn't hard to be KIND. Especially when death of a pet is the topic. It's not hard to have empathy. It's so easy to listen and even pretend to care. For the benefit of the next people that contact you to help them, no matter if the animal is small, try and be nice. And if you don't want to help the small animals, then take it OFF your website that you do, because you aren't doing anyone any favors by having it listed and then acting like it's a chore to help those little guys. it's crazy that after the way you spoke to me you had the audacity to ask if you should put us on the books? Be nice. Take pride in the work that you do do, because I'm sure you are good at what you do. But your bedside manner is atrocious and besides crying from my beloved animal going to pass, you also made me cry because of how rude you chose to be. Be kind, because being kind is free and easy to do. In your line of work I would think you would want to be kind, and happy- you get to be around animals, who wouldn't be happy with this job? Just remember when someone is asking you for help, be nice. If someone is asking for help for their pet be even nicer. These are members of our families and we deserve better than what you offered yesterday. Wishing you better days and hopefully this note will reach inside your heart and help it grow 10 times.