Great Assisted Living and Memory Care in Auburn. Family owned and operated. Highly recommended.read more

Oakwood Village was the perfect fit during a bittersweet chapter in the life of one of our loved…read moreones. The staff was wonderful and made us feel welcome and right at home. The facility is nicely kept, well run and the comfortable atmosphere allowed us to make even more great memories while we were there

i have so much to say i dont even know how. to sum it up dont go here. dont work here cus they will…read morelie about you, lie to you, leave you alone, with no supplies, with no answer, no help. if your grandpa dies? they demand a death certificate or u cant get time off for his funeral next week. if ur pregnant and ur baby dies while ur at work and u need to go to the dr? nope u dont get to cus 24hrs is apparently short notice even tho its short notice to u too. somehow only you and one other person are scheduled for the shift?? goodluck you MIGHT get ONE person MAYBE to help take care of 60 ppl but they come in during the last 4 hours of the shift. you see a caregiver repeatedly neglecting their residents so you tell the boss? well too bad the boss doesnt care, doesnt do anything about it, and continues to be problematic with the staff that actually do their job. oh maybe u speak spanish or have an accent that isnt white? oh yeah well some staff will be racist to u and say racist things but if u tell the boss the boss only says "i cant do anything about it if its only two people reporting me". so how many people does it take to stand up for someone for them to be properly defended? dont put ur family here either. do they always seem to get into something? well its too short staffed your family wont be checked on for a while. does ur family forget where they are on the way to? yeah well they accidentally went down the hall instead of the other hall so now they dont get to eat that meal. does your family wear briefs and use wipes? well if u buy them expect them to be used on all other residents because they dont want to buy enough supplies to last til the next shipement. oh you want to make sure ur staff knows what their are doing cus they r taking care of ur family? yeah well too bad most are under trained, and the ones that are good at their job are busy with the endless tasks and demands of their job and everyone elses but its impossible to get to everything and everyone. oh we are completely out of wipes? most people dont even bother to grab toilet paper they just dont wipe at all. does ur family get agressive? yeah for some staff first sign of this they take it as a refuse and dont try again to change them. does ur family need help eating and also cant leave their bed? well they get a room tray but it gets left far away from them and they have to reach for it themselves (they cant. so they dont get to eat). SO many people have moved out because of terrible management. SO many people have quit or have been wrongfully fired because of terrible management. i would never want to work for someone with such little care for other people, staff AND residents. how selfish and disgusting. there ARE some staff who are amazing and go above and beyond for every resident but they can only do so much as an individual. so if ur family is there just hope the good ones are on shift today. i dont even know how to call state tbh but alyssa this is for u. all this and MORE happened under yours and tonys care and you guyes knew and didnt care. and yet ur still here and he isnt, how does that make sense?

Workers on the floor were better than good. Management seems to suffer from a turnover problem…read more They don't communicate well. They had problems with long term insurance. They found ways to increase price. Made promises they never kept. Don't sent your parents in with any valuables. Kept calling widow , even after family requested multiple times to stop. I would consider taking parents somewhere else. I regret not taking them to court. Still, unlike management, workers on the floor seemed to go extra mile

I spent two weeks at this facility following a total hip replacement surgery. The most important…read morething I have to say is that the staff was outstanding! During the first few days of my stay, they were in almost constant attendance, making sure that my needs were met, and that I was comfortable. The nurses delivered my meds on time and efficiently took my vital signs, so I was always assured that I was under good care. The physical therapy team also helped my recovery to progress apace. Daily exercise periods assured that muscles and other tissues affected by the surgery continued to improve during my stay.

The head of administration, Eric came and spoke with me regarding my previous negative review. I'm…read moreblown away by the level of commitment and concern for my comfort and satisfaction. This isn't an easy position to satisfy people who are in pain, but I am much relieved to know that I'm not just a number but a real person. Thank you.

Kelley has been invaluable for my family and now a friends family. She helped us place both my…read moregrandmother and my mother in law. Both my immediate family and my in-laws were in a situation where our loved ones were no longer safe in their respective homes. They just needed more care than what they were getting. We didn't k ow who to turn to or where to start looking for safe homes that could provide our loved ones what was needed. We got Kelley's contact information and on both instances in under a week both my grandmother and my mother in law were placed in safe homes where they were being properly cared for. They were safe and happy and that's all we could have asked for. Kelley is definitely someone to call if you're looking for help placing a loved ones!! It's an impossibly difficult task, don't go it alone. CALL KELLEY!!!

I knew my mom needed more care than I was able to provide after her hospital stay, but had no idea…read morewhere to look or what type of care was even available. Kelley with First Choice was the best choice our family could have made. Working with her was an absolute joy. She came to the hospital, spoke at length with my mom, addressed all of our concerns and gently explained the different types of care available. The options she presented were well thought out, explained in a kind and patient way, and made us feel confident in our decision to place mom at a board and care in Roseville. I'm happy to say she is thriving, and getting the proper nutrition and care she needs to recover. Thank you Kelley for finding the perfect spot for my mom and taking care of all the details. We are so grateful to have worked with you.

Solstice was a GREAT place for my mother-in-law until it was time to move her to full memory care…read more9/2024. I can't say enough good things about ALL of the staff. From the Director Joyce Perkins all the way to the maintenance and housekeepers, everyone one truly cares about the residents (at least this was our experience while mom was there). We visited the facility at least 3 times a week and at all hours of the day and night so we feel we had a good idea of what goes on there. We constantly participated in resident activities of which there were many. We even started a Kummikub group on Sunday afternoons which was a big hit with the residents and mom got to play the game she loved. It also helped residents keep their minds sharp. Kathleen, Activity Director is also a rockstar as is Paula and the other ladies that staff the front desk. Everyone keeps an eye on residents as if they were their own family members and communicated to us any issues they felt were important for us to know in our mom's senior living journey. When mom started having memory issues Joyce was there to help guide us and give us support in making the decision to move mom to a memory care facility. My husband and I both cried the day mom moved from Solstice as we felt we were leaving our family. I encourage anyone with a family member in ANY type of senior facility or memory care facility to visit your loved one (or have someone you trust visit them) at bare minimum once a week. It doesn't have to be a long visit - just show up!

This community is gorgeous. I know a few residents that lives at this community. I have always been…read moreimpressed with amenities, decor, and cleanliness. Joyce Perkins, Executive Director and Paula Sellars, Director of Sales and Marketing is attentive and pleasant, ensuring your visit or stay is as comfortable as possible.

My uncle is currently staying here and our family couldn't be happier with the service and…read morecompassion he receives from everyone here. From the front desk, to administrators, to staff. Everyone is professional and dedicated. The facility is one of the cleanest I've ever been to. Feel like I'm at a high level hotel whenever I go to see him. Please do your loved one and yourself a favor and book a site visit and tour. I'm certain you will be just as pleased. Wishing your loved one a healthy recovery on their journey.

My veteran dude stayed there in the short-term area for 10 days for a caregiver respite. He…read morerequired very little care, just a chill safe place to stay, give him his meds, oversee his hygiene, and feed him. The good stuff was really good. The icky stuff definitely needs attention. The place is clean, has no unpleasant aroma, the temperature is appropriate, noise level in the hallways was tolerable, staff I encountered were always pleasant and smiling. Let's start with the good stuff - the office admissions process was effortless. The staff coordinated with the VA to make all the paperwork sail. The at-bed admission process was professional for my dude, most probably because I was with him and he's mostly alert. Bad stuff side note: I observed the at-bed admission for his roommate a couple of days later and would not call it stellar. Example: the CNA and aide kept trying to tell a nonverbal patient with dementia that they needed to do a "skin assessment" while they were rapidly removing all his clothes. He was audibly frightened and resisting. "Skin assessment" means nothing to the non-medical person. When I suggested alternate wording to the charge nurse, my suggestion was not received pleasantly. I got that "don't tell us how to do our job" look. I mean, c'mon, wouldn't it make sense to tell someone, "We need to check your body from head to toe to make sure we pay attention to any weak spots." Back to good: Our particular crew, notably Cori the RN, was attentive and responsive and welcoming. Cori stepped up regularly to intercede with the kitchen staff to attempt suitable nutrition for my dude. Cori also intervened to maintain my dude's med schedule, even though it differed from the facility's preferred dispensing hours. Needs work: I provided the staff and charge nurses with detailed info about all the compromises my dude is dealing with, and they still blew a gasket when they observed readings outside their preferred norms. He and I held firm with facts and wishes. More fixes noted: On day 2 he suffered a fall (a direct consequence of fiddling with his diet and/or meds) and required medics and transport to the ED. I drove him back to the care center once the ED had treated his wounds and assessed his impact areas. Two days later when I visited him, his wounds had not been cared for according to the hospital discharge paperwork that I had hand delivered. For the remainder of his 10-day stay, he just stayed in bed to avoid "causing a fuss." He's *that* guy. Worst of all: The food - naw! Hard pass and no interest in improvement from our observations. Worse than the worst Denny's. Overcooked, hot not hot, cold not cold, and unique patient needs not addressed satisfactorily. Think about this: a patient arrives, is not urgently ill, knows he/she is on a "camp away" to give the caregiver a break and all semblance of home is gone. The least the facility could do is feed the patients better. It was easily day 4 or 5 before my darlin' had a breakfast he could eat. Ending on the positive: the patient-facing nursing staff was magnificent to my dude. He said the bed was comfy and that the setting seemed mostly peaceful. We'll pick a different center for the next respite stay.

I have been working for chateau seniors living for 9 years and I love what I do I love making a…read moredeference in peoples lives the owners of my company are awesome there's no place I rather be this company is my second family

I moved my mother inlaw to this place towards the end of her Alzheimer's because she was entering…read moreinto a stage of needing more care and they other larger facility she was in was not staying on top of her care as prescribed by Hospice. We actually tried to place my mother inlaw here first but it was full. Most of the time there is a waiting list I get in. I absolutely loved this place & their caring staff & the director (Wilma). My mother inlaw would comment on how nice it was. They are kind and patient and treat their residents with respect and dignity. My mother inlaw would comment on how nice it was. It feels more like home & family than a care home. It houses a small group of residents. Staff cooks them breakfast in the mornings, make their snacks and treats. A lot of home baking. Lunch and dinner come from The Villa (one of their care homes near by). Residents can participate in the crafts they do or watch. They have a couple of Canaries the residence enjoy. There is TV in the open living space with recliners for them to enjoy. Some rooms are small (perfect size for twin bed) others are a little bigger. There are private and shared rooms. They like to encourage residents to be out and socializing. They have a lovely patio outside. The facility is nestled in a nice quiet neighborhood. My mother inlaw passed away here and staff and hospice we very kind and compassionate to the very end. I can't express how thankful we were to find this place. I could sleep at night knowing she was being well cared for.

Don't put anyone you love here. They are always short staffed, use temp workers much too often,…read moreand medications are not given in the prescribed time. Sometimes 12 hours late. No one will care for your loved one. This place is just four walls and a bed.

Outstanding establishment with excellent caregiving on every level. From assisted living to senior…read moreliving their facility is top of the line. Very friendly and caring staff, clean and positive environment and the food that their kitchen staff prepared and served is comparable to an actual restaurant!! Very impressed at the quality of this facility and wound recommend to anyone looking for all types of assisted living. 10/10

Mark Wolff was extraordinary he jumped in and helped you clear the road blocks moving mom into an…read moreassisted living facility. He listened to our concerns and was great at finding her a place. a ten star organization. Thanks for all the help. Kurt

Mark Wolff was extremely response to my needs to find an assisted care facility for my mom in the…read moregreater Sacramento area. He was tasked to find a assisted care facility with specific environments. His choices were all on the money but unfortunately my mom kept coming up with more requirements. If it were me, I would have selected any one of the ones he suggested. He was toughtful and caring of what I wanted for my mom. However, she was steered to another facility in Fremont that filled all of her specifications and then some (primarily an Asian community). She sadly passed in April 2019.

Amor Care completely understands, and with compassion, offers help to family caregivers with…read moresensitivity and skill. They provide continuity and flexibility to their highly individualized service programs. The plan of care is created to meet the needs of their clients. I highly recommend them for their kindness, warmth, and partnership with all of their families.

Following my wife's stroke, Amor Care sent to our home compassionate and committed caregivers. They…read moreplayed a role in my wife's recovery for which we will always be grateful. We highly recommend them!