I originally went to bring my 2022 sorento in for service. I was waiting for my car, I decided to…read morewalk across the street to the dealer. I was looking at the new cars. I wasn't even planning on buying a new car. Brandon was great, he sold me a new car and I left the same day with it.

Brandon has been incredibly helpful when working out the deal with us, where he did his best…read moreconsistently to ensure they matched or bested the deal we got from other dealership, demonstrating how much he wants to help us get what was best for us. He was responsive and easygoing during the purchasing period and the transaction went without a hitch! We were so happy we got the deal completed so seamlessly. So in terms of the sales component, Island KIA definitely wants to treat you like family. We had an issue with the ceramic coating and Brandon went above and beyond to ensure we were taken care of as best as possible. Highly recommend looking for Brandon to help you get the best deal possible, for he will definitely welcome you into the Island KIA family with open arms! Thank you Brandon, for taking care of my little family!

Ibrahim and the team (Chris- manager and Ali - finance) delivered on a beautiful truck at a great…read moreprice point for me and my fam. They were courteous, professional and knowledgeable. Will do business here again and recommend. Trust is everything. I was also happy to see they give back to their local community. *also they give u complimentary wear and tear up to 5K which traditionally I've paid for at other dealers. Aside from them as a dealer I am happy with the residual value as it is similar to Subaru and will maintain value off the lot. Thanks team! Sam

I'm writing to voice my frustration with this car repair shop. What began as a routine service has…read moreturned into an ongoing disruption that affects residents and visitors alike. They routinely double park in public spaces, leave cars blocking sidewalks and roads, and use car alarms to track vehicles -- all while ignoring neighborhood rules. Security guards patrol like they're running the street. Trucks idle loudly and beep incessantly, especially at night. Workers shout across lanes, and their illegally modified mufflers create excessive noise -- violating NYC regulations. This isn't just poor customer service -- it's a failure to consider how their operations impact the public.

I usually don't write reviews, but this guy really got the deal done and made the whole process…read moreunbelievably easy. I called Abe at Xclusive Auto Leasing around 11am and within 6 minutes he had already given me a price on the exact car I wanted. No "I'll call you back later" -- straight to the point and transparent from the start. I told him I had a trade-in and the highest offer I got anywhere else was $19,000. He asked me to send him a video of the car, and shortly after he texted me back saying he could do $19,500. We worked out a deal on a $98,000 car for $1,128/month for 24 months with only the first month due at signing. I asked if he could roll my negative equity into the lease and he said absolutely. Payment went to about $1,250/month with just the first month out of pocket. I told him we had a deal and to get me the car. Then around 3pm he calls me and says, "Listen, I can get you the $106,000 car for only $10 more a month." I literally told him, "Why are you even asking? Just do it." By 3:15pm he sent me the credit app. By 3:30pm I was approved and already had the VIN to put insurance on the car. The next day the car was delivered right to my house. He told me it would arrive between 3-5pm and it showed up at 2:55pm. We signed everything in under 10 minutes, they took my trade, transferred my plates, and my old car was paid off within a couple of days. This guy is the real deal. No games, no wasting time, no nonsense. I dealt with Abe years ago and he was always on point. I stopped because I started buying cars instead of leasing, but now that I'm back to leasing, I went right back to him. I would recommend Abe at Xclusive Auto Leasing 100% with my eyes closed.

Easiest of processes. Knowledgeable and patient Steve has…read morebest prices too. Car delivered right to your driveway and signing takes 10 minutes. No brainer

Grrreeeat Service from the beginning to end. It's my 2nd time leasing from VIP AUTO. Igor & Eli are…read moreboth great. Leasing from VIP AUTO saved me so much time, headache and stress from shopping and going in to each dealer. VIP always have the best price! Igor was always quick to reply whenever I texted him with a question. Eli helped me delivered my car at my work and was so nice and helpful. I will definetly lease from VIP auto again!

When you lease: They run around after you chase you they are so nice…read more When you return: Not return your calls ignore you don't wanna help you even when I called so many times ask to speak with Mikey always excuses , I was talked that they would call me back after 1 hr like 6,7 times they never do.. So Be Careful when you make a deal with them ... I have called the owner of the company Danny and texted him not even reply !!! Here is my message to him with no return .. Thank you so much for screwing me over !!!

it seems everyone has a 0 or a 5 star experience here. Fortunately for me, mine was SIX stars!…read more My local Hyundai service centers SUCK, and so I drove 40 miles to visit this much better-rated one. Customer service reps Shari and Joe took good care of me, despite not communicating very well with each other. For some reason Joe, who you meet behind the counter when you get there, didn't know why I had an appointment with them, and so I had to explain my business there that day. Having to do that gave me an unpleasant, deja vu feeling. Despite the annoying initial confusion, it all worked out well. Joe found a valuable benefit on my warranty I didn't even know I had (because I don't?), saving me several $ thousands! Joe kindly organized a free Lyft to get me back and forth from their shop, and the crew even washed my car when they were done! The car rides like new now! In 20+ years I haven't been to a better Hyundai service center--which tells you everything you need to know about Hyundai. Sadly, I doubt there is a better one in the NY Metro area.

Very much enjoyed meeting and working with Richie this week. Had re- leased new Hyundai thru Island…read moreHyundai and very happy. A successful outcome. As difficult as this process can be, it was my good fortune to meet Richie upon entering showroom. He explained lease program, spending much time to review all tech functions of new car and despite the heavy rains spent time reviewing online information and securing new plates. He persistently worked with blue link to resolve signing in issues- as well as much wait time for insurance. Would highly recommend working with Richie A, for a honest, straight forward car and buyer relationship. Thank You very much ! Jo-

Seamless experience. My first time using this company and I could not be happier. Our…read moresalesperson Jon, was kind, patient and knowledgeable. So thankful for his help. Don't hesitate to buy a car from this company. We will not go anywhere else.

From start to finish, they delivered what they promised, we never left the house ! All bussines…read morecompleted by phone, email & text. They located the vehicle with opitions we wanted, delivered the vehicle to our driveway and then took our tradein back to their offices. Great customer service, everyone we spoke with was professional and really treated us with great respect and were thankful for our business. Give them a try, you will not be disappointed !!! The Carguys will work hard for you !

Leon at American Auto Group will be the only way I lease ever again. Convenience, luxury and the…read morebest professional service I've ever experienced. My previous lease was up in three months and I was excited and confused about my next car. Leo listened to all my requests (third row, budget, audio/video options, luxury class etc) and delivered. I've always struggled finding the right dealership and dealer where I didn't feel like I was being spoken to like a child or taken advantage of. With Leon, you're an equal. He cares. He's honest. He listens. He advises and he delivers, going beyond expectations. He will tell you what will work best to ensure your expectations are met. Day of delivery, I couldn't believe the ease! Upon delivery he sat with me and went through all the car features. Days and even months later I still ask him questions and he always responds quickly and efficiently. My husbands' car is up for a lease soon and already talking to AAG and Leon about his next car! Thank you!!! We will never go anywhere else for our vehicles.

Best service and prices around. These guys work non stop around the clock to fulfill your every car…read moreneed..much respected and recommended!!

Honest and knowledgeable. Luis diagnosed and explained the potential issues, then he provided…read moresolutions based on my budget. Just an amazingly easy conversation and great service!

4.5 STARS Knowledgeable, trustworthy, and very fair price…read more Louie gives great advice, and has a very friendly personality. I will continue to take my 2015 Q7 for service there. Only reason they did not get a 5 star, is because (and maybe due to Covid-19) they are always backed up, and they struggle to return calls in a timely manor. If you can get a hold of them, everything is positive from that point on. Louie may considering hiring additional staff or at least a 4hr/day temp to do office duties.

I bought my first new car from Dana Ford, quite a few years back. I made a wise choice. This Staten…read moreIsland location is clean and well maintained. The dealers aren't rushed or trying to hustle you into overspending on a car that you don't like or can't afford. There are several makes and models of Ford and Lincoln cars available to inspect and test drive. Within my lease, I get service a few times a year for a super low price. On my most recent appointment I got an oil change, my tires rotated, windshield washer fluid etc. They also give your vehicle a thorough wash and vacuum as apart of their service. My car received a thorough checkup and they alerted me about a recall. The waiting area is really comfortable and kid friendly if you have little ones. There's a really fancy coffee machine availablethat offers coffee of several types and flavors- free of charge. I would recommend Dana Ford to anyone who has worries that buying a car in NYC isn't very smart or that it's gonna be a negative experience. Dana Ford Lincoln and their entire staff are always good to me.

Spoke with the Service manager Ruben after waiting 4 days for an appointment. He explained to me…read morethe pricing and that they cant look at my car that day. He said they were busy and it may be a few days before anyone can look at it. (I had an appointment). My car was "Limping" and that was the reason I brought it in. Huge mistake!! No calls for 6 more days. I called them on friday May 8th and spoke with a rep. who told me nothing has been done and maybe they should get to it next week. I told her its been there for 6 days. I also told her Ford is sending me texts that the problem is my EGR sensor. Youtubed it and an easy fix. I had my wife drive me to pick up the car because 6 days is long enough to keep a car and not even giving it a 10 minute diagnosis. Im 63, retired Law Enforcement and a veteran and I am aware how it works. When I arrived to pick up my car right after they opened, I told the rep I wanted my car and I had waited long enough for a Diagnosis. All of a sudden he tells me they just finished the diagnosis and guess what??? Its was the EGR sensor I told them about the day before. I asked him when they did the diagnosis and he said earlier. They just opened up! I dont appreciate being lied to. He then charged me 227.00 for the "diagnosis" and told me I needed to pay for the diagnosis to get my car back. What a rip off! I was stuck! The receipt said nothing about a diagnosis being completed and NO diagnostic results. (Im sure by now they can make one for me. How would I know?) Do NOT go to this dealership! They will smile and rip you off! Its nothing personal, just about making money and scamming the poor customer who trusted them.