Brandon has been incredibly helpful when working out the deal with us, where he did his best…read moreconsistently to ensure they matched or bested the deal we got from other dealership, demonstrating how much he wants to help us get what was best for us. He was responsive and easygoing during the purchasing period and the transaction went without a hitch! We were so happy we got the deal completed so seamlessly. So in terms of the sales component, Island KIA definitely wants to treat you like family. We had an issue with the ceramic coating and Brandon went above and beyond to ensure we were taken care of as best as possible. Highly recommend looking for Brandon to help you get the best deal possible, for he will definitely welcome you into the Island KIA family with open arms! Thank you Brandon, for taking care of my little family!

Brought our car in for a few issues. Ended up being bigger issues. It's a great car, so decided to…read morebite the bullet and have the repairs done. Our service rep, Isuf Grajqevci kept us updated and helped us out so much. We've had the pleasure of dealing with Isuf before, so it's no surprise that he was his usual courteous self. He's knowledgeable, and tells it like it is. Isuf always gets me an Uber ride home. This time the car was going to be laid up a few extra days, so he arranged a loaner for us. This is the fourth KIA we've either purchased or leased from Island KIA. Always feel like we get a decent deal, but of course repairs are needed along the way. We feel fortunate to deal with Isuf for those occasions. Highly recommend dealing with Isuf Grajqevci, for any and all KIA service needs.

I'm writing to voice my frustration with this car repair shop. What began as a routine service has…read moreturned into an ongoing disruption that affects residents and visitors alike. They routinely double park in public spaces, leave cars blocking sidewalks and roads, and use car alarms to track vehicles -- all while ignoring neighborhood rules. Security guards patrol like they're running the street. Trucks idle loudly and beep incessantly, especially at night. Workers shout across lanes, and their illegally modified mufflers create excessive noise -- violating NYC regulations. This isn't just poor customer service -- it's a failure to consider how their operations impact the public.

Tried for two days to buy a car listed in their used car inventory. It was exactly what we wanted…read more I said once that was verified, I'd make a deposit and be there next week to pay balance and pick it up. The one thing we wanted to verify was that it did have heated front seats. Two days. Four promises to look at the car to verify and call me back. Managers. Line sales person. Phone person. And not one call back. The last person I spoke to even said they did not take deposits on used car inventory. Really? NOW that comes up? Seriously? It is a 7 hour drive to pick up the car and they won't promise to "hold" it. As they say in NY, fuggeddaboudit. Hence the one star, and they barely deserve that. My theory? The car was a phantom to attract interest... then bait and switch. Just a guess, but clearly they're not serious about selling this $35,000+ vehicle!

I usually don't write reviews, but this guy really got the deal done and made the whole process…read moreunbelievably easy. I called Abe at Xclusive Auto Leasing around 11am and within 6 minutes he had already given me a price on the exact car I wanted. No "I'll call you back later" -- straight to the point and transparent from the start. I told him I had a trade-in and the highest offer I got anywhere else was $19,000. He asked me to send him a video of the car, and shortly after he texted me back saying he could do $19,500. We worked out a deal on a $98,000 car for $1,128/month for 24 months with only the first month due at signing. I asked if he could roll my negative equity into the lease and he said absolutely. Payment went to about $1,250/month with just the first month out of pocket. I told him we had a deal and to get me the car. Then around 3pm he calls me and says, "Listen, I can get you the $106,000 car for only $10 more a month." I literally told him, "Why are you even asking? Just do it." By 3:15pm he sent me the credit app. By 3:30pm I was approved and already had the VIN to put insurance on the car. The next day the car was delivered right to my house. He told me it would arrive between 3-5pm and it showed up at 2:55pm. We signed everything in under 10 minutes, they took my trade, transferred my plates, and my old car was paid off within a couple of days. This guy is the real deal. No games, no wasting time, no nonsense. I dealt with Abe years ago and he was always on point. I stopped because I started buying cars instead of leasing, but now that I'm back to leasing, I went right back to him. I would recommend Abe at Xclusive Auto Leasing 100% with my eyes closed.

Abe and xclusive went above and beyond to not only help me secure the vehicle that I wanted, but…read morealso to make sure that I received it within a delicate timeline. And although there were issues that were uncontrollable by.Abe, we were able to overcome it together and make a happy and successful customer. I am a client for life. Thank you, Abe for all your hard work.

I purchased a 2002 Lexus Sc430 from them from out of state and they made the transaction so easy…read moreand quick. Hamid helped me from my first phone call to put a hold on the vehicle to following thru with the rest of the process to get my car! it was safely delivered to me within a week from when I first called. The car is exactly as he described to me and in beautiful condition. very happy with my purchase and working with Hamid and his assistant Brianna was 5 star!

Grrreeeat Service from the beginning to end. It's my 2nd time leasing from VIP AUTO. Igor & Eli are…read moreboth great. Leasing from VIP AUTO saved me so much time, headache and stress from shopping and going in to each dealer. VIP always have the best price! Igor was always quick to reply whenever I texted him with a question. Eli helped me delivered my car at my work and was so nice and helpful. I will definetly lease from VIP auto again!

On time. But they only do oil changes on Saturday which is understandable…read more Front desk were very accommodating They provide Lyft back and forth! Free of charge Of course you should tip the driver

Anthony was amazing.... What a Great experience. My Son John Loves his New 2026 Hyundai Tuscanread more

From start to finish, they delivered what they promised, we never left the house ! All bussines…read morecompleted by phone, email & text. They located the vehicle with opitions we wanted, delivered the vehicle to our driveway and then took our tradein back to their offices. Great customer service, everyone we spoke with was professional and really treated us with great respect and were thankful for our business. Give them a try, you will not be disappointed !!! The Carguys will work hard for you !

Seamless experience. My first time using this company and I could not be happier. Our…read moresalesperson Jon, was kind, patient and knowledgeable. So thankful for his help. Don't hesitate to buy a car from this company. We will not go anywhere else.

Very professional, transparent in their deals with you. Mr. Demetrius…read moreis my guy.

Leon at American Auto Group will be the only way I lease ever again. Convenience, luxury and the…read morebest professional service I've ever experienced. My previous lease was up in three months and I was excited and confused about my next car. Leo listened to all my requests (third row, budget, audio/video options, luxury class etc) and delivered. I've always struggled finding the right dealership and dealer where I didn't feel like I was being spoken to like a child or taken advantage of. With Leon, you're an equal. He cares. He's honest. He listens. He advises and he delivers, going beyond expectations. He will tell you what will work best to ensure your expectations are met. Day of delivery, I couldn't believe the ease! Upon delivery he sat with me and went through all the car features. Days and even months later I still ask him questions and he always responds quickly and efficiently. My husbands' car is up for a lease soon and already talking to AAG and Leon about his next car! Thank you!!! We will never go anywhere else for our vehicles.

Called Quattrohaus multiple times trying to get a quote. Never got a callback, no response at all…read more Can't even tell if they're still in business. If you can't return a basic call, don't expect the services to be good.

Honest and knowledgeable. Luis diagnosed and explained the potential issues, then he provided…read moresolutions based on my budget. Just an amazingly easy conversation and great service!

Went to the dealer this morning, with no expectation of buying a car. Our salesman, Pietro M., was…read moreknowledgeable, professional, personable, and patient. Not only did we get a great deal, but it was a pleasure to deal with him. Was equally surprised that the finance guy was not a high pressure salesman. The whole transaction went smoothly and we love our new Nautilus.

They were as sleazy as you can imagine in your worst nightmare…read more I asked for a manager-approved price. I signed the contract. Only after I sign does the salesperson starts mumbling that it has to go through another procedure before it gets approved and that may take a few days, and he tells me all the reasons it may not be approved. I withdrew my offer. I have no patience for sleaziness. Grand Bay Lincoln did not play car dealer games. Stay away from Dana!