Great deal on a mattress I've been researching online! Wasn't expecting to find it here but the bright sale signs drew me in and the sweet sales guy delivered a deal I couldn't refuse! A mattress I didn't need to finance, sweet! Thank you for appreciating teachers, Doug, I appreciate YOU! read more

Chuck was more than helpful when it came to deciding which mattress I wanted. He pointed out quite a few within my price range and even have me his honest opinion about several choices I had. I know he is all about customer satisfaction because I mentioned a mattress from another retailer and he asked me multiple times if I was sure I'd be satisfied with buying from him! I mostly appreciated his honest opinions. Thanks, Chuck! You're awesome read more

Chuck was great for my husband and I. Allowed us to lay on many mattresses even though we walked in at closing. (We didn't realize it until I started to Yelp) Chuck even left us alone to talk and go back and fourth from mattress to mattress. The experience was so enjoyable without any pressure. read more

Great customer service and a great product! I called the Tempe location after finding out the mattress that we purchased 2 months ago was not the right one and was outside the return policy. I spoke with Chuck who gave me pricing over the phone and tried to get it delivered the same day. Not long after my dad left to head up there the delivery truck pulled in front of my house with the mattress we needed. He really saved the day! The drivers were very nice and professional as well and hauled away the old one. Mom laid on the bed and loved it! We even got 2 pillows included. I cannot thank them enough for helping us out and would recommend them to anyone. In a few months I will be in the market for a twin and queen bed and will get it from them. You cannot beat great prices AND awesome customer service. read more

First time at Brooklyn Bedding and Brandon was more than helpful! We had heard an ad on the radio about the cool tech beds and wanted to check them out! He was very knowledgeable about all the products! He was able to answer all my questions about financing options. As well as any deals they were having! We got a cool tech Aurora mattress, box spring, and a frame for a great price! Definitely will be back if we are in need of another mattress! read more

Extremely helpful place. Doug (I think that was his name) was an unbelievably genuine guy who was willing to cut me a great deal after having a minimal budget following a move across the country. Phoenix made beds!! Would highly recommend at least coming in to get educated on beds. read more

Brooklyn Bedding - When I approached the store after the competition next door slandered this place, Doug gave me the run down in mattresses!! - Mattresses Near Me - Tempe, Arizona

I was told about all the positive aspects of the Mattress I asked what the negative aspects were (as all products have kinks) and I was assured that there were no negative or manufacture issues with their PRODUCTS!!! BS!!!! ALL MANUFACTURE COMPANIES screw up from time to time.... ITs up to the sales company to correct the issues and then they have to deal with the MANUFACTURE to return sometimes defective products. Many times the Sales company has to eat the loss because the Manufacture will screw around with them on one product because they deal mainly in bulk or by order (usually based on a quantity contract) so the sales store can afford to purchase the product at a lower cost to cover overhead (rent, utilities, advertising, employee pay and benefits, shipping and receiving, the price difference of selling a product at full price...discounted prices... and when they take a loss on clearance ITEMS!!!, theft, insurance premiums, and other misc business expenses). I am not going to further educate on the ins and outs of owning a Business. No I have never owned a business nor do I work for any business. I did go to College and several different ones as we were Military and moved 4 times while I was pursuing my education. I minored in Business and Majored in and got my degree in Business Financing. Educated but unable to pursue a career due to the needs of the US MILITARY and my husband becoming a disabled Vet and me his full time caregiver. I am also a disabled Vet but I was lucky enough not to have the same fate as my husband who requires a wheel chair. R&S and JUST ABOUT EVERY COMPANY who uses sales... BE honest. Tell me how many have been returned and why and tell me known problems with your product. I will respect you more and you will have my business, and if I have a problem I will not be surprised and I will know what you do to correct problems, or general customer to product mismatch, or general customer dislike of the product. I purchased my first expensive latex foam mattress in 2005 and these were still fairly new. I had to have the store replace the product three times in the first year because the mattress stayed sunk in where my husband and I slept at night. I need to know that the problems I described above do happen and what your company will do if these problems happen and how fast the problem will be corrected.. DO NOT SUGAR COAT!!!!! Chances are when I walk into a product specific business I already know what I want and I already know the answers to my questions. So when I am treated like a queen and made to feel like the sales person is my best friend so I trust what ever they have to say so they can push me to buy a more expensive product, I am not easily persuaded or amused. Yes I look like a typical mini van driving mom who brings her kids with her and you think I am the perfect target to apply your generalized high pressure sales traning practices too.. Looks are very deceiving. I will not be rude and tell you I have already educated myself on your products, nor will I tell you I have an entire list of stores that sell the items that I want after educating myself on what I want and need, and the percent increase between what you pay and what you are charging. I also already know how many of each product has been sold by region and on a national scale and what the low, medium, and high selling prices are of several of your products. I know what your regular prices are and what your so called sales prices are during holidays, year end sales, and BIG advertised sales events when business is at low points. I already know your company or family owed business mission statement is and I research you public tax records to review the difference between profitability and flat our CUSTOMER OVERPRICING... I know what your overhead is, I know how many employees you employee on a quartly basis, and I know if its just under the Obama required Health Care policy and hours worked to see if you actually care about your employees. I know what base you pay your employees and what percentage of sales commission they make. I know what you put toward employee Health Care and what you could put but don't and your employees are forced to pay more monthly for individual and family plans and what they have to pay for office visits and prescription costs just because you won't pay a little bit more so they don't have too. I know what you offer at different employee levels (management, regular full time, and part time) in regards to pay levels, pay rates, pay raises, advancement, and employee 401K plans and employer contributitions. I am willing to pay for your product knowing that you treat your employees as well as you train them to treat your customers. In the end when I am provided with high preasure sales tactics, I RESPECTIFULLY say thank you and I have to talk it over with my Husband first. Sound Familiar. Everyone... GO NEXT DOOR!!!! read more

First time buying a mattress, gotta say I was nervous and didn't want a sales person to be pushy. My gf and I went to IKEA and didn't like the mattresses so we saw r&s mattress. We went in and eight away we were greeted, Geaoegw was a kind person and not pushy at all. Also he helped us find the right mattress for a real good price. I recommend it here for its honesty and friendly service. read more

After a month of searching crappy places, Internet sales, tent events, awkward warehouses, my boyfriend and I came across this places as we were tossing up the white flag on our way to Ikea. It's clean, straight forward, and Chuck our sales guy was super helpful and not pushy. While they do have discounted and clearance mattresses they are the only ones I've found that give a 10 year warranty AND a 30 day comfort trial period on all their mattresses. How rad is that? I'd totally recommend them to anyone. :) thanks guys for making this so easy, wish we came here first! read more

We bought a mattress from R and S less than a year ago just about 7 month to be exact. The brand Brooklyn Bedding R and S own brand that they rave about. It was great for the first 30 days and then started to break down and turn into a living nightmare. My husband and I have never had issues with a mattress like this. Within the last 2 weeks the mattress became so uncomfortable that we ended up replacing it all together from a different store. We are still contemplating stabbing our old mattress because I would not even donate it because NO ONE would want to sleep on it, the floor is a better option. We were lied to and the salesman was shady professing Christian values but when asked where he attended he gave a church in Tucson...we wasted our money on a mattress we were promised was going to last and it didn't even last a year. Buyer beware and steer clear of R and S and their "amazing in house brand of Brooklyn Bedding" it may be good one day but until they understand how to build a bed that lasts you won't get more than 7-8 months out of a $600-1000 mattress. Which is just not okay. I wish I could've written a better review but my back and loss of sleep from the mattress we purchased her prohibit that. Proceed with caution. read more

I recently bought a queen size pillow top mattress and box springs. I wasn't ready to have it delivered at that point. They kept it for me until I was ready. Chuck waited on me and was very patient when I was looking and made sure that I got what I wanted. When the bed was delivered, Justin was very careful and very kind. I would highly recommend them. The prices are great and so is the service. read more

This store was overly excited about selling their own brand, Brooklyn Bedding, with raving great reactions. It was fine for a few months but 10 months later and the mattress is breaking down. When the problem was taken to the owner, he scheduled a mattress inspection as expected. There was absolutely no follow up on this inspection, the owner never called to talk to me. I had to go back to the store just to receive attitude about how "this is what you will face at any mattress store". So if you like being treated like trash after spending hundreds of dollars on something that lasts less than a year, this is the place for you. read more

2nd time purchasing a Bed form R&S Mattress. My girlfriends sister was looking to purchase a new full gel mattress and having a great experience before I recommended R&S Mattress. Scott helped out a lot and was straight to the point. We gave him our budget and he was great at keeping us on track. He was even nice enough to give each one of us a gel pillow for her purchase and my recommendation. Chuck set up the delivery and his son showed up the same day. Great people, great price, and overall great business. Keep on what your doing guys, R&S Mattress has a loyal customer read more

Chuck was great at letting us lay around on all the mattresses and pointing out the firmest ones in the place. He didn't mind that I carried around one of the pillows with me from bed to bed. Although the delivery guys had just come from Maricopa (where we live) he arranged to have them head back out there to deliver our mattress the same day. We barely beat them home they came so soon. We got the Brooklyn Bedding IPEDIC 9" Gel King Mattress and I couldn't be happier. Chuck even threw in two pillows for free. We had been sleeping on a horrible mattress for over a year and I hadn't slept through the night in months, but last night I did!!!! And the delivery guys were so fast and polite and took the old horrible mattress with them when they left. Thank you, thank you, thank you!!! Anyone who wants a superfirm mattress for a fantastic price, go see Chuck!!! read more

Have been trying to get a hold of Doug Hale the GENERAL MANAGER about my issues with my mattress for a month. No response. All I see on the website is how customer service is #1. Crickets. Wish I wouldn't have listened to Brad Lewis when he said he would fit me to a mattress. A year later it sags just like the cheap warehouse mattress you get for $500. read more

Both Jay, my salesman and Justin, the deliveryman were very friendly and extremely helpful to this disabled person. I appreciate your patience with me at the showroom and in my home. R & S is a local manufacturer for those who prefer to buy from local companies. Looking forward to a good night's rest!! Will follow up in 30 days with an evaluation of the Brooklyn Bedding Lila Latex Plush Pillow Top mattress set. Hopefully I will be able to update this review with a Woohoo!! read more