Had my college kid take her car in to have it repaired and she asked the service team to call me…read morethree times. She explained / asked that a phone call would be helpful as there were multiple items on the vehicle to address including tires. No tire quote I don't even know if they checked the air in the tires? No one called charged her a minimal labor fee, plus she waited two weeks to get the appointment. I know you guys are busy but really just a simple phone call? Maybe there's another auto repair business in town that wants $1000? Uggh.

What a disappointment! I have been a customer of the Salisbury Tire center for over 20 years since…read moreI live just down the street. 28000 miles and less than a year ago I got new rotors and brakes on my 2018 Honda Accord for $900 dollars. Yesterday I brought my car in because the brakes were making a grinding noise. I was told by the associate with the "man bun" that I needed new brakes all around for $670! I was appalled and stated I was losing trust in there service lately. When I said that he starting yelling that he would not be yelled at by anyone. I turned to the other customers to ask if they heard me yell at him and they were shocked at his response as I hadn't yelled. He slammed the papers down and walked away! Long story short, the manager got involved, checked my car himself and told me I only needed new brake pads in the front and only charged me $158. Be careful ladies if you go there by yourself. It seems as if since the older black gentleman John retired, we are all now fair game. Needless to say they have just lost a faithful customer.

Well, they continue to go downhill with ridiculous prices going uphill. I won't be having any…read morerepairs done there any more. At first I didn't question the high prices much but that's cause everything is going up, but now I wish I had, it seems they are taking advantage of people and overpricing whatever they can. Someone there said "we can sometimes price match", which makes me ask "well if you can do it for less why are you charging so much until someone complains"? I noticed they haven't been very busy the last few times I went there and suspect if they continue these prices people will eventually go somewhere else. Here are a couple examples: Got a quote on recharging the A/C in a Nissan Sentra $286 Meineke did it for $177 and another shop (later) quoted $122 They charge me around $100 for synthetic oil change on a Sentra, another local shop charges about $70. I also had a brake job done there and the price seemed high at the time but I trusted them after dealing with them for maybe 15 years. I'm sure I could have saved a couple hundred on that. No longer recommended.

Mr. Tire in Salisbury, Md sold my wife 5 tires that were the wrong size…read more My wife car has an odd sized tire that has to be special ordered. She had a flat and Mr Tire replaced the tire. My wife works at home and rarely drives. A few months later she got another flat and Mr Tire said they all needed to be replaced for balance so she bought 4 new tires. A few months later she drove to Florida and got another flat while there. She went to Costco to get a new tire and Costco told her the tires Mr Tire sold her were all the wrong size.

This place is crazy busy but if you can wait, they will definitely do right by you. Mike has great…read morecustomer service skills. And they all stand behind their work.

This place is absolutely pathetic. Went in to get a tire replaced and the store Manager Mike Ruark…read morewas a complete asshole and ignorant. I would not recommend this store to anyone that needs tire. He basically called me stupid and asked me questions about if i knew what pro rate meant and i did. Mike Ruark also tried to tell me that the guy that put the tires on was doing stuff for free witch was not true at all because i have a CFNA card that was used every time. So Salisbury firestone has gone to complete hell and will NEVER get any of my business again. Then he wanted to get nasty with me when i asked for his name and if he was the store. I have filed a complaint on the store for there service and the way they talk to customers! The customer service rep was very helpful when i called.

Seems like a good idea to drop your car off to get an oil change real quick. You just never know…read morehow long it'll take. I had an appointment at 4pm & I was on time. I didn't get a "your service has started" text until 4:30 and then I got another one at 4:57. I don't leave until about 5:15. So try your luck!