Please don't be like me. Delayed getting sprayed. Now, roaches and spiders run free. It was getting crowed to me, and someone had to go. I knew it wasn't me so I called Brooks pest control. Now the first time it really helped, but I knew it wasn't a quick fix. Later, I saw two of those boogers, crawling near where I sleep. But I was happy that Brooks pest control was coming real soon. Devin showed up quick and knew just what to do. Now I want you to listen and learn so please don't wait or delay. Or you'll have roaches and spiders where you like. So call before they get comfy call before they unpack once they start paying zero rent It's hard to get your house back. Go ahead call Brooke's Pest Control read more

Had a really large and nasty bald faced hornets nest that needed removed. Katron of Brooks Pest Solutions did an outstanding job!!!

The service teck, Adam, was helpful, listened well and got the job done quickly. I didn't get the salespersons name, nice young man with blond hair, but he went through the options clearly and in detail. I usually don't like for door-to-door salespeople unsolicited coming to the door, but I actually enjoyed talking with this young man. read more

Adam was very detailed & thorough tending g to my pest issues. No pest control company did all he did for me on his visit

Stephen very professional and informative really appreciate your workmanship! 10 out of 10!

Wonderful, professional and personable He was prompt and knowledgeable. He deserves a raise!

Devin was awesome! We just moved and wanted to have some pest control done. Very professional and explained everything extremely well. I am glad I decided to go with Brooks and I am definitely going to stick with them as well! read more

he was on time. listened to me and did the job quickly and efficiently. Very through.

My service provided today by Brooks pest control and the technician Donte was phenomenal!! I was very very pleased with what was provided and what I was looking for from the company!! I would gladly recommend Brooks pest control for anyone needing this service! read more

Brooks had been servicing my home for a while now and we noticed a difference pretty quickly after they started. No matter which tech shows up, it's a good experience. Our 100+ year old home had plenty of issues with bugs getting in, but that has slowed way down. read more

I do not recommend! Terrible customer service and communication . All of the workers that come out our lazy and they do not complete the entire property. I had to call for reservice twice due to a worker Cumming and only doing the outside. They claim once you get a contract with them for every 30 days, they can come in between those 30 days as many times as needed to reservice Once I called them to reservice because their service provider only sprayed the outside, they said they could not do the inside and the outside. The first time they were supposed to reservice a week before the service provider did not have identification on him so he could not get in my gated community . We were not called or notified about this until two days later. It is very unprofessional that they have service providers driving around with no drivers license.. The workers are very lazy. I will not recommend this company ever. The first time they serviced our property, there was still cobwebs in the first floor windows . Once the service writer came each time, they asked if they had to do the inside in the outside in every level, and they seemed very irritated by it because of the size of the house ! read more

Joseph did a great job today on treating my house. I was satisfied with the service. Thank you

Service was carried out with a friendly and respectful manner. I enjoy talking to my Tech and getting to know her. Thx Alexandria.

Great Service and Quality. Timely and notifies in advance when they're arriving. Affordable. Cover Spider Webs under overhangs and door entrances read more

Rep was efficient. Good interaction. Good service. Appreciate the service. Appears effective. Thanks!

the tech Devin was thorough and answered all of my questions. He also sent a video of the service he did outside with a description of the treatment. read more

I have never had to leave a bad review for a company but this company is horrible!! They sold me a service that they couldn't not do. They only been to my house one time and never came inside to treat the house. Sent a bill of $500 to collections when I canceled my service months ago. Also the customer service is bad as the service. read more

I reached out to Brooks back in July, they sent someone out, and I am not sure what he actually did because I found myself at Walmart buying my own products and treating my porch for spiders myself. Keep in mind that I had to pay for Brooks to come out before they would show up, so they were paid for the services that were rendered. I spoke to someone in July after seeing several emails that they were continuing to bill me, and got an email saying that they had discontinued my services due to me not paying them. I thought that was the end of this.... until I woke up this morning to them taking out $479.00 from my account....my question is for what??? and who gave them permission to do so?? This company is scamming people!!! They are unprofessional and inconsiderate in this economy. I have to now figure how to feed my kids due to them going into my account and taking money for a service that they NEVER PROVIDED. I will be reporting them to the Better Business Bureau, and the transaction will be disputed with my bank. To think I referred them to people before getting their services in my community app. Do not use them!! They are horrible at pest control and overcharge people for services that were never rendered. read more

I've had them out 3 times thus far. The first 2 times they blatantly lied to my face that they went in my crawl space to check for rats. Only the 3rd technician told me they don't offer that to customers they could only put traps next to the door to the crawl space. He said the manager would call me. Not a word except when I got an automatic text for a review. DONT USE THIS COMPANY IF U WANT TO GET RID OF RATS!!! read more

Had my first service today done by Brooks. Tyler was my technician, he was very clear on everything that he would be doing today. He did everything that was promised and I am very excited to get rid of these waterbugs. 5 star service at an awesome rate. read more

$120/month for a mosquito service that doesn't work. They won't do more. They won't spray. And regarding pest control generally, why is my front door always crawling with bugs after a couple days post treatment? When you call to say WHT BRO, they just gaslight you like other companies out there aren't really getting the job done. It is disappointing to be stuck in a stupid contract with a company that doesn't do a good job and doesn't care about it. read more

They responded quickly. They were punctual. I couldn't get a response from the other company I tried to contact on Yelp.

The Salesman was very knowledgeable. We've tried a few companies in the past and the was by far the best service!

Too many lies! I was told so many things that were not true by the salesperson!!! The technician was great - but I will not continue to do business with this company. read more

I had the pleasure of having Alexandria as my tech. She was very punctual and informative. I got her out here to help me get rid of roaches. I loved how she explained things and made Sure I was fully aware of what was going on. Would definitely recommend to my friend and family. read more

I have never before written a YELP review, but I felt strongly about warning others regarding my experience with this company. A representative of this company canvassed my neighborhood, and though I should have known better than to make a snap decision, I agreed to pay $80 per month for mosquito treatment. I was told that they would utilize a two step approach, including a barrier method (a granulated product that would be placed on my entire yard) and a bait system, that would involve two bait buckets. I was also told that I would see results immediately. When the technician arrived a few days later, I was told that I would not receive the barrier method, as this doesn't actually treat mosquitos. Though I felt suspicious at that point, I was still hopeful that the bait method would be successful. Unfortunately, the mosquito problem has gotten progressively worse. Brooks Pest Solutions is difficult to reach. After several attempts, I was finally able to speak with an account manager, the only person with the authority to cancel my service agreement. He was unwilling to let me out of the agreement without charging a penalty fee of $271.00, even though his company had not met their agreement based on my initial interaction with their representative. read more