I woke up Monday morning with an almost flat tire and I was on my way out of town to South Carolina…read moreby myself. It was an emergency situation! I called Art's and Chris said to bring it in (I've been a loyal customer of Art's for 9 years). They were able to squeeze me in at the last minute, fix my tire, air up the rest of my tires, and made sure I was safe to leave on my trip. I could not express how grateful I am for the value of service I received. I would recommend Art's to anyone! Thank you so much for everything!!! Y'all are the best!!!

Chris & Mercedes CARE !! About customers they were able to fix my car and get me on the road ,…read morevery knowledgeable , no hidden bs you get with other shops. Nice people !!!!

Expensive cars, expensive problems....even down to the rims & tires!…read more Sharper Image ARS is a life saver! Have you ever had one of those moments, on a freezing cold day, running late for work and when you finally rush out the door to start your commute to work...you noticed your tire is flat or has lost most of its air!? If so, you know my pain. Go figure, the joys of having a high-end sports ride and low profile tires!! The winter season can be ruff on low-profile tires or any car with a set of rims on them. I had an issue with one stubborn tire where I kept losing air in the tire due to a damaged rim and the crazy temperature changes lately here in DC. I had two separate auto shops try to repair the issue...with no success until I stumbled on Sharper Image ARS. What a great find?! These guys came recommended to me right on time by Mac's Tire (another life saver) in DC. Mac's does not repair rims, hence why I needed a specialty tire/rim repair shop like Sharper Image ARS. These guys know their stuff. I called and made an appointment for the same day. The Manager, Shawn Gray, was able to easily assess the issue, repair/resurface the rim almost to a new one, and seal the tire on the rim correctly. He went above and beyond to make sure the problem was fixed. My wheel was restored back to the original performance and I was really pleased with his work. No more having the need to fill my tire with air every couple of days...sometimes 2-3 times a week due to this issue. It's been two weeks of freezing cold weather and I haven't had another air leak or issue with the tire/rim since going to Sharper Image ARS. Just in time for the snow and blizzard this weekend! 5 Stars easily!! I would highly recommend checking these guys out if you are having tire/rim issues. Services also include car detailing, tire/rim sales, minor mechanic and bodywork services too. They are very professional and run a good, honest shop. ONE SIDE NOTE....I see some folks complaining about the business location. Do not be discouraged by the location or the looks of the establishment. They are legit and are currently renovating while operating their business.

This place does good work. Brought in my 2015 K900 to have 3 rims repaired along with some curb…read morerash removal. They explained that it would take 4 weeks due to the type of finish on my rims. They ended up finishing in about 2.5 - 3 weeks. The work was good, although the color was different from the original, which was fine, because it looks really good. There is nothing wrong the location as far as I can tell. My only suggestion would be for them to update the phone number on the business cards. Update: got another rim refinshed here. Looks great--awesome, professional work as usual!

They put my my me trailer hitch on my first maverick in two hours. Everyone is really nice. Great…read morecustomer service, no complaints

I bought a Bad Boy lawn tractor from them the first week in May of 2021. I also bought a hitch…read moreand trailer made for the mower for approximately $500.00 total. This is the 22nd of June and still no hitch or trailer. They keep promising me it's on its way it will be this week......next week... it's on the way...etc. today they said it will be here the 24th of June! I've made two payments already. No trailer or hitch. Would not recommend this business, they take your and don't give a Sh@$. Don't be another victim.

I tried to schedule service for a few items on my 2018 BMW 440 but they refused to change the oil…read moreusing the factory recommended BMW oil which I had already purchased. Lame. God knows what they would have put in it instead. Looking elsewhere.

Beware if you wrote a good review, Make sure you see your old parts if you agree to the repair. I…read moream an Automotive Technician with over 35 years of experience and allowed my wife to take her BMW to Family auto care due to my lack of specialized diagnostic equipment, I expected they would make the repairs my wife asked for, but they found a problem with the drive shaft flex joint and quoted a repair of around $1200 and without her consulting me she agreed to the repair having faith in there service from references of others. I visited the shop when she picked her vehicle up and I asked to see the old part, they supplied the old part and when asked what was wrong with it they said it had cracks in it, I guess they expected me to agree with there diagnostics but it clearly could have gone at least another 150,000 miles based on the condition it was in. this diagnostic would be like telling you to replace your 40,000 mile tires in 5000 miles. The service writer said your wife approved it and I gasped, you think my wife has a clue if they were selling her a repair she did not need. they apparently are not your advacate but are relying on you just agreeing with them and taking it, after all its not their money. Be smart get a second opinion and ask for your old parts, James

Great knowledgeable staff and owner is great to work with. Great job done. They took us in fast and…read moredelivered the car back in a reasonable time. Thanks.

Ronnie has been servicing & inspecting my cehivles over the past 12 years ! I refer a lot of…read morecustomers there as he is very honest about the repairs unlike most mechanical shops . Highly recommend