I've used a few laundry services in the area, so I'm not new to this, and I can honestly say…read morenothing compares to The Dirty Hamper. What stood out to me first was the customer service. They're responsive, professional, and genuinely pleasant to deal with, which makes a big difference when you're trusting someone with your clothes. The quality of the wash is consistent every time. My clothes come back fresh, clean, and neatly folded, not rushed, not overlooked, just done right. They're also reliable. Everything is ready on time, no delays, no confusion, no having to follow up or wonder what's going on. It's clear they take pride in their work, and it shows in the results. If you like your clothes clean and your peace of mind intact, just go here.

Starters... I cannot not emphasize how much I freakin luv this place. From its employees to the…read moreservices & care they provide. Absolutely worth it all; especially if you don't have time or don't own a washer/dryer! They have this oxidation system that leaves your clothing not ONLY smelling good but, feeling great too the touch! SO, if you're too busy or, lyfe just has you by the balls (Metaphorically speaking). Give this place a go, you won't regret it!

If you want your clothes lost, bring them here! Lost my tailored slacks and gave me some petite…read moreladies slacks of a different color. Asked for refund. They offered store credit? Would I leave other clothes here for credit after my loss? NOPE!! Will await my refund before further action!!

This place is terrible. There hasn't once been a drop off where I'm not picking something up that's…read moredamaged. It's always a broken button on a shirt or in my latest drop off my merino wool sweater had three holes in the front! They also have ZERO ACCOUNTABILITY since they claimed to say it was dropped off with the holes, so blatant lying. At pick up I was told that they also didn't wash the sweater because of the holes, but the evidence is in the smell, it reeks of the detergent they use. Very shameful of them. The quality and quality of service here is terrible! And they use way too much fragrance and fabric softener. This is the last time I'll be taking my clothes here. The 3 stars are exactly what they've earned.

I had my pants altered and tailored here, and I'm really impressed with the quality of work. The…read morefit came out perfect, and you can tell she really knows what she's doing when it comes to tailoring. Her prices are very fair and affordable for the level of work she provides. The attention to detail is solid, and she takes her time to make sure everything comes out right. She can get pretty busy since she's in high demand, which honestly makes sense after seeing her work. I'd definitely recommend calling ahead to book an appointment so you can get your items done on time. Overall, great experience--highly recommend for anyone needing reliable, high-quality tailoring.

DISSATISFIED and DISAPPOINTED!!!…read more What I liked about this cleaners was the fact that they are open weekends which most cleaners are not, so I decided to take a drive here from Ontario to Fontana. I took my pants back in March to get hemmed and no problem. Work was good. The problem was when I took my second pair of pants this July 27th. I took one piece (one pant) for it to get hemmed and attached my original pants from back from March. I left two pieces one for sowing and the other as an original to copy. Well the lost my pants!!! I asked to have someone call me and it seamed like I had to be the one looking for them for this to get resolved. When I called the manager her name is Rosa, she had a bit of an attitude cause I was an upset customer. As I should be... she told me I had to wait 30-days to put in a claim. So who knows if my pants are ever going to be found. She claimed I only took one pant to get hemmed however, the ticket shows (copy original on waist and length). And she was very hesitant to try and help me and kept insisting that there was only one piece so my answer to that was (how can you copy an original on length and waist size if there is nothing attached?) it clearly says, copy original. If you are planning to come here, make sure people are doing their job properly because it seams like they are careless. For one, the guy at the front desk really should have put two pants. He should have been more detailed but it seams like he was in a rush. If you guys don't want your clothes lost, I suggest not to come here. This post will not come down unless this is resolved. I basically have to wait until August 27th to know if they are going to reimburse me or even return my pants. I asked her if she could check her video camera and that she would check. Let's see if this is also true. I will post any updated information as it becomes available.

I'm extremely happy with the service I received. Two buttons popped off the cuffs of my favorite…read morejacket, so I called ahead and a woman answered promptly and confirmed they could help. I stopped by a few minutes later, they took my contact info, and about an hour later I received a text saying the repair was complete. When I returned, the staff member (a brunette with long hair) told me that not only had she reattached the two buttons, but she had also reinforced the other two at no additional charge. I was genuinely impressed by her attention to detail and professionalism. Highly recommend!

first time visit, and they ruined my dress. I took the…read moredamaged dress back the next day to complain, and the lady behind the counter told me the young man who took my order was new and should have told me that the dress may be ruined if dry cleaned due to the material. when I told her I was not warned of potential damage when I dropped it off, and when I picked up all the clothes from him, he didn't even mention that the dress was damaged, even though there's a note, from the cleaning crew, attached to the dress to 'inform the owner of damaged dress'. I saw the note after I got home and found out the dress was completely ruined. She told me she'll ask her manager to call me and gave me her manager's contact number, and said that typically I will get a refund for the damaged dress. I never received any returned call from the manager. when I emailed her manager and left several messages with the manager, it was not returned. after 2 weeks of no response from the manager, I ended up disputing the charge with my credit card company (thank goodness I used cc). bad service, bad quality, definitely NOT going back!!!!!

I have to drive 15 minutes to this business because they're the only ones around who use non toxic…read moreproducts, which I appreciate. My son borrowed a friends suit for an etiquette banquet, and it came out great!! The staff was very professional and friendly. I'll continue to support them, even though they're not the closest to our house.

I went in on a Sunday of all days, asking for my daughters dress to be tightened/altered. She's a…read moredouble 0 in normal outfits but this one she loved on Amazon was a small. Can't recall her name but she was super sweet, took measurements down, asked when I needed it which was by Friday and by Thursday she had it ready. Such amazing service and they also pressed it. Thank you for making my baby girls grad dress so perfectly fit. You guys are amazing and we'll definitely be back!

I took a pair of slacks from a suit I wore for a funeral from the previous week. I had pricked my…read moreknee on a rose thorn bush and a fair amount of both fluid and blood soaked the knee part of the pants. I checked Yelp and found this highly rated dry cleaner. The first time they ran it through, the stain was still there. They ran it through again, and the stain was completely gone. I was very happy as this is my favorite suit and I didn't want to throw it out. Thank you Lucy Cleaners for taking such good care of me.

They are so fast!!! I have a wedding and needed dresses and suits steamed and they literally did a…read moresame day turn around!!!

The nicest people, who happen to be the best cleaner/alteration shop around. Hands down. Very…read moreaffordable and fast.

I brought in my Army uniform to have a unit patch and rank added. When I dropped it off, I was told…read morethey had done many Army uniforms before, so I trusted that they knew the regulations. When I picked it up, the unit patch was placed incorrectly and was out of regulation. I brought it back and was told they could fix it. Two days later, I picked it up again, and they had made the exact same mistake. If you say that you have experience with military uniforms, you should know the proper regulations or at least verify them before altering someone's uniform. Very disappointing experience, especially after giving them a second opportunity to fix the issue.

I brought my bridesmaid dress here to be steamed before an upcoming wedding this weekend. When I…read moredropped it off, the dress was in excellent condition with no snags, pulled threads, or stains. When I picked it up, I discovered five separate snags on the fabric that were not there before. I was extremely disappointed and frustrated, especially considering this was an important dress for a special occasion. I trusted this business to handle my garment with care, and unfortunately, it was returned to me damaged. While steaming itself was only $20, the cost is insignificant compared to the damage done to my dress. I would have appreciated honesty, accountability, or at the very least being informed if something happened while it was in their care. Based on my experience, I cannot recommend this dry cleaner. I hope they take greater care with customers' garments in the future so others don't have a similar experience.

The best care for your cleaning! Been coming here for a few years now and I am so pleased.read more

Had them press and clean two shirts for my wedding. Did it very fast and very easy pickup!read more

$46.75 to hem and taper (near the ankles of pants) which is really a strip of fabric that measures…read more9 inches wide and 18 inches length of the lower half of my pants (which can be attached or removed from the upper half of the pants. I was NEVER provided a quotation or estimate on the cost. I've gotten my pants tailored over the years for a reasonable cost (as recent as 2025), but it is a surprise on how it's double the cost of other tailors (Corona, CA). Most times I am charged $25 - 30. But this place is $46.75?!!That is highway robbery for a strip of fabric! I am shaking and feel elevated heart rate at how much they would charge to tailor the upper half of my pants? It took a few minutes to gather my thoughts and calm down from the cost of adjusting the 9"x 18" strip of fabric. At this rate, how much is a dress or a men's suit going to cost to tailor? I hope not getting married or not preparing your suit (or men/women office ware) for a job interview or professional work becomes the norm at these rates of prices. How is this is sustainable? Last year another tailor in Corona tapered and hemmed my pants for $29, the entire pants for that price. It's a shame, I live so close to this location and would prefer to support local businesses in my neighborhood, but I am uncomfortable of the thought that I might have to refinance my mortgage or declare bankruptcy if a shirt needs tailoring. This was the first time I used your business for tailoring and dry cleaning and it will be the last. I would rather crawl to another location outside my immediate neighborhood to service my clothing. Thanks to Kona Cleaners, you have motivated me to go learn the new skill of altering my clothes.

Horrible service. It seems like no one likes working there. It's unfortunate since it's around the…read morecorner from my house. The hours don't match what I found online, and then when I called to check, they acted like I was a nuisance. I'll pay a little higher price and go to Kona Cleaners so I don't have to deal with rude workers. And at least they're open when they say they're open.

Wow... I called 3 times. Two times I called, the person on the other end didn't reply to my…read morehello. And hung up. The third time I called she answered and I kindly said hello and said that I was calling for the dry cleaning service and that I had a couple of questions and if she could spare a few minutes.... Her response.... ready.... No... I'm can't right now.... I'm busy... then she literally hung up on me. She didn't say, thank you anyways, not even a good bye. I was shocked. Sadly, they don't even get a chance now to have our business. If you're in the market for a set cleaning service for you company...I seriously wouldn't come here. You don't treat a potential client like that.... Bad business, horrible customer service.