I went to this dry cleaners because of their excellent reviews. It was my first time there, and I…read moredemanded that my items be ready within three days even though he had told me they needed four days. The gentleman was a very accommodating got them done within the three days that I had asked for, but of course I showed up on the fourth day. He was very sweet about it and said oh I was waiting for you and you didn't show up, but all of your items are ready. What a wonderful man thank you. I will be back.

The owner was super friendly and went above and beyond for me. My pants weren't ready when I went…read moreto pick them up (totally my fault because I brought them in late), but he was kind enough to deliver them to my house. That kind of service is hard to find these days. He was truly a lifesaver! I'll definitely be coming back.

I've used a few laundry services in the area, so I'm not new to this, and I can honestly say…read morenothing compares to The Dirty Hamper. What stood out to me first was the customer service. They're responsive, professional, and genuinely pleasant to deal with, which makes a big difference when you're trusting someone with your clothes. The quality of the wash is consistent every time. My clothes come back fresh, clean, and neatly folded, not rushed, not overlooked, just done right. They're also reliable. Everything is ready on time, no delays, no confusion, no having to follow up or wonder what's going on. It's clear they take pride in their work, and it shows in the results. If you like your clothes clean and your peace of mind intact, just go here.

Starters... I cannot not emphasize how much I freakin luv this place. From its employees to the…read moreservices & care they provide. Absolutely worth it all; especially if you don't have time or don't own a washer/dryer! They have this oxidation system that leaves your clothing not ONLY smelling good but, feeling great too the touch! SO, if you're too busy or, lyfe just has you by the balls (Metaphorically speaking). Give this place a go, you won't regret it!

Absolutely flabbergasted at how this establishment is ran. Where do I begin?…read more I don't understand how it's possible to give another customer someone else's order. I get that people can have the same name, but what's the point of asking for a phone number to pick up an order if you're only relying on names? I had asked my wife to pick up my order since I've been working a lot and needed my clothes for work. When she arrived, she was told that my order had already been picked up. My wife explained that wasn't possible because I was at work. Despite this, they insisted that I had someone else pick it up and wouldn't listen to what she was saying. She assured them it wasn't possible since it's just the two of us, and I was clearly working at the time. At this point, another worker gets involved and asks to see a picture of me. I think that's an absolutely insane thing to ask, basically assuming my wife is lying. They hadn't been too apologetic too. My wife calls during this and explains to me the situation. I ask what can they do to remedy this? One worker asked the other, "Are you sure someone in the family didn't already pick it up?" The other worker admitted their mistake, saying, "No, I messed up--I gave the order to someone else." Shocked, my wife asked what they planned to do about it. They told her to give them until Friday. Frustrated by the lack of clarity and the conversation going in circles, my wife requested something in writing. Please see the attached photograph. Not only did they give away my order; one of the workers insisted my wife was essentially lying - taking no accountability on their end. They offered no solution; no type of peace of mind and nothing for their mistake. The next 2 days; I waited to see if they would call me or text me - and it was radio silence. I get the text message today that my order is ready; so I head over. When I checked in, the worker apologized once, saying they were sorry for giving my order to someone else. That was it--no coupon, no credits, nothing. The ultimate slap in the face was being made to pay. Excuse me--what? You lose my order and can't even do the bare minimum to make it right? Instead, they applied a discount (even though I had already used a 15% discount when I dropped off my clothes). I wasn't about to argue, but this was absolutely ridiculous and incredibly disappointing customer service. It's not about the money, it's about the principle! I'm frustrated at how they handled this situation. I had just started using their service but unfortunately they lost a customer.

They provided quick and excellent service. The staff was helpful and friendly. Their prices are are…read morevery competitive.

They are so fast!!! I have a wedding and needed dresses and suits steamed and they literally did a…read moresame day turn around!!!

This dry cleaning business is very competitive with other dry cleaners I have used. They do good…read morework & items are ready for pickup when they tell you they would be done. I have been there twice and will continue to use them.

Love this place!…read more Tina and her husband are always friendly and welcoming and their service is top notch! I trust them with all my alterations and their prices are very reasonable for what they offer. Been going for a few years now and I don't even consider going anywhere else

Tina is so sweet and welcoming! For a wedding, my husband got his suit hemmed on the sleeves and…read morepants. I got my dress hemmed on the bottom. Pricing is great and we were really happy with the alterations! I also got my wedding dress cleaned here a few years ago and with all the embellishments, it was handled with great care. Highly recommend this place!

I needed a quote for dry cleaning a king-size comforter. I called three local dry cleaners--two…read moreprovided reasonable estimates over the phone (around $40-$70). This one was the only place that insisted I bring it in to 'see the size and weight.' I drove over with the comforter in a plastic bag. While I waited at the door with the bag in my hand, the guy glanced at it and quoted $85 on the spot. It felt like a waste of my time, especially since the other quotes were significantly lower and given remotely. I ended up going elsewhere for less than half the cost. It would be helpful if he could've asked the right questions and quoted over the phone.

Stopped in to get a quote on sewing a couple of detached belt loops on a pair of Levi's 559 jeans…read more He said 15 dollars each loop. So that's 30 dollars for that pair. Then I showed him 3 other jeans that needed minor repairs and he quoted 25 dollars each so 50 dollars plus each. So I asked for a package deal and he wouldn't budge so I had no other choice but to turn it down. I'm not cheap, I just hate people that talk down to you like you don't matter while they try to rip you off. Especially when new ones are $35-45 a pair. I guess not everyone in Norco is nice and definitely do not give any kind of breaks to a Senior Citizen. I hope their cleaning services is at least satisfactory. I found someone else that does this work on the side and they are doing all for $100 cash. I'm glad there's still decent people out there. I wish there was a zero star option on here.

The nicest people, who happen to be the best cleaner/alteration shop around. Hands down. Very…read moreaffordable and fast.

Thank you!!! My husband spilled chipotle salsa on a silk Tommy Bahama shirt. It was bad- real bad-…read moreI went home and sprayed it with Shout which meant I had to rinse it, got it wet and left water stains ! I think I may have made it worse! 2 days went by and I forgot to take it to the cleaners! I drove over to Ontario Cleaners and David said he would try his best but couldn't guarantee an outcome! 2 days later I picked it up and to my surprise YES!!! It looks brand new!! Thank you David! Appreciate your help!

I had two dresses altered here. Mary did a fantastic job. One dress needed to be hemmed and had an…read moreenormous amount of flowy, thin fabric to manage. The other dress had previously been altered horribly. Mary fixed the dress. I will be coming back with my tailoring needs!

Great service, wonderful lady, they're quick, efficient and priced reasonably. Definitely will be…read morecoming back again.