Absolutely avoid this business. I cannot caution you strongly enough. Absolute incompetence verging…read moreon malpractice. They're just there to push metal and rocks with no genuine concern for the customer. My wife went to Royal Jewelers with her engagement ring and the ring marking the birth of our daughter. She's had them for 27 and 24 years, and she left with both rings destroyed and needing to be rebuilt from scratch. The rings were joined together and she wore them often, but this past time she wasn't able to easily remove them. She wanted them resized and expected they would remove them by cutting them, easing them off and then add a small section to make them larger. Instead, after they were cut, their senior "expert jeweler" went after them with two pairs of pliers like he was using the "Jaws of Life" and tore open a 1/2-inch gap in the ring putting sharp bends and scratches all around the ring, including hard bends in the settings and basically destroying the entire ring set. Now she's home in tears with her ring, absolutely ruined by this yahoo, and needing it to be rebuilt from scratch. To make their failure even more painful for us, the ring was originally made by a good friend of ours who has since passed away. He was an actual professional jeweler that I'm certain could have easily have managed this task. When I called to speak with this jeweler, I got a complete song and dance of "Well I had to be careful not to cut her finger with the sharp edges" and "I told her some of the set stones may come a little loose". Seriously? He should have told her "I'm going to open up your ring like a pinata and you will never wear it again." And the nonchalant attitude of not my problem "well these things can happen" I got from him on the phone was beyond the pale. He could have easily slipped a thin strip of stainless steel under the cut to protect her and eased the ring off. Or, he could have cut the ring on both the left and right side so it would come off in two pieces. This is a simple job that just needs some care and can be done in many ways. Royal could have done better with bolt cutters! So, I would say to any potential customer, Royal Jewelers may be suitable for retailing pre-manufactured items or working on costume jewelry, but for anything with sentimental or monetary value just stay away. And to Royal Jewelers, I just say this, if you cannot do a job right, then just say so and don't take the job.

Avoid at all cost. Horrible. Overpriced and not worth it. Terrible customer service. Go elsewhere.read more

If you're looking for anything related to beauty supply, look no further than Gold Tree Beauty…read moreSupply! The selection is insane, they have aisles of anything you can think of at prices you couldn't imagine. I came In specifically for wigs (limited knowledge) and the staff was extremely helpful. They took the time to actually answer all my questions and even helped me pick the one I ended up buying. Not only is the staff amazing, the store as a whole is so clean and well stocked and I am only coming here from now on. Definitely a place to check out! #AAPIowned

I never been this place and it surprised me today, the store was nice and clean, the girl was so…read moresweet and helpful. This is the best ever beauty supply store in Lawrence. I got a wig that I was always looking for, blonde and deep wave one, price was reasonable and quality was great!!! Will be back soon!

If you dont mind being ripped off then by all means go to them pawn shops on Broadway! This place…read moregave me triple the amount for precious metal items that a normal pawnshop gave me. I actually went and got my things out of the pawnshop and brought them over here, and I dont regret it!

The very best experience I've ever had selling gold and silver items. The location is safe and…read moreconvenient and I know I am being dealt with honestly without question. At one point I was in the store almost weekly as I began to clean out the estate of a family friend and we found more items to be looked at. Once when I returned to the store, Bill had put aside $100 that he said he owed me because, upon a second testing of some rings, he realized that they were 14K gold and not 10K. I don't expect that I would get that level of honesty anywhere else. Bill and Kim were both excellent and professional to deal with and very nice people, to boot. I would recommend going to Xtra Cash N Gold without hesitation!