I can't recommend Kaya Jewelers highly enough!…read more My journey actually started when I met Belinda at the Portsmouth store while purchasing a beautiful silver peridot bracelet and an anniversary band (unplanned purchased because it was exactly what I had in mind). We started chatting about engagement rings because I knew my son would soon be in the market. That conversation led us to meet Kerim at the Newburyport store. Kerim designed the perfect ring for my son to present to his now fiancé. They both returned for wedding bands. Kerim made a band to compliment her engagement ring and my son picked one of his unique creations for his band. Throughout the entire process, they felt they were in the best hands. When it came time to create my mother's ring, I knew exactly who I wanted to make it. Kerim listened carefully to my ideas, offered thoughtful advice about the stones I wanted to use, and together we came up with the perfect compromise. He even suggested making the ring one size smaller--but I didn't listen! As it turns out, he was absolutely right. Silly me! The finished ring is absolutely spectacular. It is exactly what I envisioned and is a piece I'll treasure forever. I also have to mention Kerim's son, who runs the Newburyport store. He is always welcoming, friendly, and knowledgeable. Every interaction has been a pleasure. From Belinda's warm welcome, to Kerim's exceptional craftsmanship and honest guidance, to their outstanding customer service, this is truly a wonderful family business. I wholeheartedly recommend them to anyone looking for beautiful jewelry and an exceptional experience. Thank you, Kerim, for creating such meaningful pieces that will be cherished for generations.

They reattached the clasp to a necklace (that was given to me elsewhere many years ago) on the…read morespot. Refused to charge me anything. Were super nice! I have bought a couple of pairs of earrings here in the past. Their work is gorgeous! I highly recommend this jeweler for either purchase or repair.

Great discovery! Just moved into the area and it was great to find a shop where you get honest,…read morecourteous service. I'll be back.

Joey's Jewelry, talk about a hidden gem! My 84 year old friend said these are the only fair, honest…read morejewelers he trusts and I believe it. Joey and Barbara (and Emu too!) make you feel instantly at ease. You can tell they want to make people happy more than make money. They made my year so far by fixing a cherished Rolex for $36 dollars, that's right, $36! Replaced a few other watch batteries for $3 cash each installed, $4 if debit but that's only fair. My friend had me drop off a Mickey Mouse watch he inherited from his mom that is priceless to him. That cost a little more to fix but they called with an estimate before starting any repairs, very fair. I just picked it up, it's perfect and friend is thrilled he can wear it again.

Atwood Jewelers designed the most elegant, gorgeous necklace for me and I was so happy to pick it…read moreup 2 days before Christmas! Wow! What a beauty that I will be proud to wear for all occasions. Thank you for helping me create a new piece with the diamonds I had. I will happily be referring you to anyone who needs a jewelry store with excellent customer service and prices. Thanks again!

On 3/20/2025 I composed a poor review of ATWOOD JEWELERS of Salem NH…read more Jeweler Mr. ALEX DIMES has since reached out to me in the hope of resolving this issue. I was pleasantly surprised that this matter was FULLY resolved to my satisfaction. Mr. Dimes is the utmost professional who addressed and remedied all my concerns to my liking. He contacted me both by phone and email throughout this process! I HIGHLY RECOMMEND Mr. Dimes and Atwood Jewelers, and would, without hesitation, use them again.

Back In the beginning of April my friend was looking for a locket that she could engrave her…read moreinitials on and put her in. We went to NH one jewelry store was very nice we shop there often they just did not have anything the other the sales person was very young and rude. So we left and decided we would go on a search for a locket. On the way home I thought about Royal Jewelers. We had never been to the store but someone I know spoke very highly of it. So I called the store explained what we were looking for. The saleswoman sounded excited as she said they had just the locket they had it for awhile. We asked Margaret to hold it for us. We went a few days later and it was exactly what my friend wanted-mind you this was a small purchase under $500. Margaret treated us like we were buying an expensive piece. She was so helpful and genuine. My friend purchased it and they had it engraved it came out perfectly and before the engraving was authorized Margaret sent an example over. The store is very beautiful, and Margaret is a gem herself. It was a great experience, we will be back.

Absolutely avoid this business. I cannot caution you strongly enough. Absolute incompetence verging…read moreon malpractice. They're just there to push metal and rocks with no genuine concern for the customer. My wife went to Royal Jewelers with her engagement ring and the ring marking the birth of our daughter. She's had them for 27 and 24 years, and she left with both rings destroyed and needing to be rebuilt from scratch. The rings were joined together and she wore them often, but this past time she wasn't able to easily remove them. She wanted them resized and expected they would remove them by cutting them, easing them off and then add a small section to make them larger. Instead, after they were cut, their senior "expert jeweler" went after them with two pairs of pliers like he was using the "Jaws of Life" and tore open a 1/2-inch gap in the ring putting sharp bends and scratches all around the ring, including hard bends in the settings and basically destroying the entire ring set. Now she's home in tears with her ring, absolutely ruined by this yahoo, and needing it to be rebuilt from scratch. To make their failure even more painful for us, the ring was originally made by a good friend of ours who has since passed away. He was an actual professional jeweler that I'm certain could have easily have managed this task. When I called to speak with this jeweler, I got a complete song and dance of "Well I had to be careful not to cut her finger with the sharp edges" and "I told her some of the set stones may come a little loose". Seriously? He should have told her "I'm going to open up your ring like a pinata and you will never wear it again." And the nonchalant attitude of not my problem "well these things can happen" I got from him on the phone was beyond the pale. He could have easily slipped a thin strip of stainless steel under the cut to protect her and eased the ring off. Or, he could have cut the ring on both the left and right side so it would come off in two pieces. This is a simple job that just needs some care and can be done in many ways. Royal could have done better with bolt cutters! So, I would say to any potential customer, Royal Jewelers may be suitable for retailing pre-manufactured items or working on costume jewelry, but for anything with sentimental or monetary value just stay away. And to Royal Jewelers, I just say this, if you cannot do a job right, then just say so and don't take the job.

I met Aram yesterday. Not only did he repair my watches, but we had an interesting conversation…read more I will do all of my business with him from now on. Honest, reasonable and he offers a beautiful selection of jewelry, as well.

I have been to Zemanian Jewelers twice and both times I have had a positive experience He is…read morepolite, knowledgeable and treated me very fairly. I have and will continue to refer this establishment too others in the future.

Since when is a sterling silver medal and chain cost $350.00??…read more Honestly ---- you took advantage of my husband. I've googled and they are NOT that expensive.

I recently visited the new Naser Family Jewelers location in Plaistow, NH after many years of…read morethinking about resetting my diamond and wedding band and I'm so glad I did. I had first learned about them when my son purchased a stunning engagement ring there for his fiancée, and after seeing the care and craftsmanship they put into his experience, I knew I could trust them with something so special to me. From the moment I walked into their beautiful new store, Anthony and his family made me feel right at home. They listened closely to what I envisioned, offered helpful guidance without ever being pushy, and listened to what I was looking for. Their kindness, professionalism, and genuine passion for what they do set them apart. I highly recommend Naser Family Jewelers for any of your jewelry needs, they're a family you can trust. https://www.instagram.com/reel/DMiaciMT0OW/?utm_source=ig_web_button_share_sheet

I took several pieces of 14 K and 18 K jewelry for repair. I also had a battery change. Steve is…read morevery nice and professional. Explaining what he would do. I was very satisfied with his work and will return again.

Excellent customer service! They had a necklace that I was looking for that I couldn't find…read moreanywhere else. Great price!

Never again. They did a great job on repairing a ring but the customer service sucks they need…read moreAmerican people to work that that know how to talk to people. Never Again.

Used this business to repair a few watches based on a jewelry store recommendation. Work is done on…read moretime, without issues, and at a fair price. They also have new watches and jewelry for sale. Recommend this business highly.