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    Brothers Jewelry

    5.0 (2 reviews)
    Closed 10:00 am - 5:00 pm
    Updated 1 month ago

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    Henry's Jewelry and Awards

    Henry's Jewelry and Awards

    5.0
    (4 reviews)
    0.1 mi
    $$$

    I've been using Henry's Jewelry and Awards for many years as a provider of awards and trophies for…read moreboth large sports organizations and small gatherings. They always provide quality, timely service at a good price. They can create custom designs from any ideas that you can provide. Recently, they created a trophy for a corn hole tournament in just two days using a custom jpeg image that I provided. The result was phenomenal. Highly recommend Henry's Jewelry.

    After hand surgery, my wedding ring had to just about be ripped off my finger, not pleasant. I had…read moreto have it sized but I'm new to the Methuen area and had no idea where to go....enter Yelp for help. First I have to say, I've had a nightmare experience in the past, at a place that will remain nameless (for now), where my diamonds were switched for fake stones, literally worst case scenario when you leave your ring behind for repairs. So, needless to say, I was scared to say the least! Henry's had wonderful reviews and even the one bad review I saw had a thoughtful and polite response from the owner. So, I had a good feeling. Upon being buzzed in, I was greeted by who I think was the (or one of the) owners who immediately smiled, noticed my hand wrapped up and said how sorry he was for the pain I was in...super friendly! I told him about my nightmare experience, he was shocked and promised only the best service. He looked at my ring very thoroughly through the loop to be sure my prongs were in tact and promised my ring would be ready by Monday. This was perfectly reasonable given that this was Friday around 2-3pm. I was pleasantly surprised when just a few hours later I received a text letting me know my ring was done. I picked it up right away, it was perfect. Thank you for the great service, I will definitely be back!!

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    Custom names, earrings and rings are available for you,! come and visit us to find the perfect piece for you.
    Custom names, earrings and rings are available for you,! come and visit us to find the perfect piece for you.
    Henry's Jewelry and Awards
    Henry's Jewelry and Awards

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    Royal Jewelers

    Royal Jewelers

    3.7
    (51 reviews)
    3.8 mi
    $$

    Absolutely avoid this business. I cannot caution you strongly enough. Absolute incompetence verging…read moreon malpractice. They're just there to push metal and rocks with no genuine concern for the customer. My wife went to Royal Jewelers with her engagement ring and the ring marking the birth of our daughter. She's had them for 27 and 24 years, and she left with both rings destroyed and needing to be rebuilt from scratch. The rings were joined together and she wore them often, but this past time she wasn't able to easily remove them. She wanted them resized and expected they would remove them by cutting them, easing them off and then add a small section to make them larger. Instead, after they were cut, their senior "expert jeweler" went after them with two pairs of pliers like he was using the "Jaws of Life" and tore open a 1/2-inch gap in the ring putting sharp bends and scratches all around the ring, including hard bends in the settings and basically destroying the entire ring set. Now she's home in tears with her ring, absolutely ruined by this yahoo, and needing it to be rebuilt from scratch. To make their failure even more painful for us, the ring was originally made by a good friend of ours who has since passed away. He was an actual professional jeweler that I'm certain could have easily have managed this task. When I called to speak with this jeweler, I got a complete song and dance of "Well I had to be careful not to cut her finger with the sharp edges" and "I told her some of the set stones may come a little loose". Seriously? He should have told her "I'm going to open up your ring like a pinata and you will never wear it again." And the nonchalant attitude of not my problem "well these things can happen" I got from him on the phone was beyond the pale. He could have easily slipped a thin strip of stainless steel under the cut to protect her and eased the ring off. Or, he could have cut the ring on both the left and right side so it would come off in two pieces. This is a simple job that just needs some care and can be done in many ways. Royal could have done better with bolt cutters! So, I would say to any potential customer, Royal Jewelers may be suitable for retailing pre-manufactured items or working on costume jewelry, but for anything with sentimental or monetary value just stay away. And to Royal Jewelers, I just say this, if you cannot do a job right, then just say so and don't take the job.

    Avoid at all cost. Horrible. Overpriced and not worth it. Terrible customer service. Go elsewhere.read more

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    Brothers Jewelry - jewelry - Updated June 2026

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