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    Brothers Pest Works

    4.8 (26 reviews)
    Closed 7:00 am - 5:00 pm

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    Response time

    4 hours

    Response rate

    100%

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    10 hours ago

    Business owner information

    Photo of Dustin H.

    Dustin H.

    Thank you, Kenzie! We appreciate you!

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    Photo of Alma M.
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    2 months ago

    Business owner information

    Photo of Dustin H.

    Dustin H.

    Thank you for your business Alma!

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    2 hours ago

    Business owner information

    Photo of Dustin H.

    Dustin H.

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    15 days ago

    Business owner information

    Photo of Dustin H.

    Dustin H.

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    1 month ago

    Business owner information

    Photo of Dustin H.

    Dustin H.

    Thank you so much for your review Dinah!

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    Photo of Cheryl D.
    67
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    6 months ago

    Business owner information

    Photo of Dustin H.

    Dustin H.

    Thank you so much for your review Cheryl!

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    1 year ago

    Helpful 1
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    1 year ago

    Business owner information

    Photo of Dustin H.

    Dustin H.

    Helpful 1
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    Photo of D. K.
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    1

    2 months ago

    Business owner information

    Photo of Dustin H.

    Dustin H.

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    4 months ago

    Business owner information

    Photo of Dustin H.

    Dustin H.

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    8 months ago

    Helpful 1
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    9 months ago

    Very responsive and fair priced. I will use them again for any pest control needs. Locally owned company.

    Business owner information

    Photo of Dustin H.

    Dustin H.

    Thank you so much!!

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    Photo of Alex C.
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    1 year ago

    Business owner information

    Photo of Dustin H.

    Dustin H.

    Thank you so much, Alex. We appreciate you and your business!

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    2 years ago

    Business owner information

    Photo of Dustin H.

    Dustin H.

    Helpful 2
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    1 year ago

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    1 year ago

    Business owner information

    Photo of Dustin H.

    Dustin H.

    Thank you so much, Linda!

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    Photo of Michele W.
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    2 years ago

    Business owner information

    Photo of Dustin H.

    Dustin H.

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    Photo of Denise S.
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    2 years ago

    Business owner information

    Photo of Dustin H.

    Dustin H.

    Thank you so much for your review Denise!

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    2 years ago

    Business owner information

    Photo of Dustin H.

    Dustin H.

    Helpful 1
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    2 years ago

    Helpful 1
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    2 years ago

    Business owner information

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    Dustin H.

    Hi Brad! We appreciate your business and thank you for your review!

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    2 years ago

    Business owner information

    Photo of Dustin H.

    Dustin H.

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    2 years ago

    Business owner information

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    Dustin H.

    Hi Jill, thank you so much for your review. We truly appreciate it!

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    2 years ago

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    2 years ago

    Business owner information

    Photo of Dustin H.

    Dustin H.

    Thank you both so much! I truly appreciate your business!

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    2 years ago

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    Dustin H.

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    Ask the Community - Brothers Pest Works

    Review Highlights - Brothers Pest Works

    We initially contacted Dustin to help us get rid of rodents who found their way into the hood of our cars.

    Mentioned in 10 reviews

    Read more highlights

    HomeShield Pest Control

    HomeShield Pest Control

    4.8
    (279 reviews)

    It makes me sad to write this review because I had no issues with Homeshield until a few months…read moreago. I have been a customer of Homeshield for years and have had various services - wood rot treatment, monthly pest and rodent service, rodent exclusion treatment. My parents also have Homeshield service their home because of my referral. I want to make it clear that the technicians who service my house continue to be great. My usual technician is Julio and he's always super friendly, on time, and does a great job. My issues in the last few months pertain only to the call center and billing. In April I was charged for my monthly service even though no technician came out to service my house. I called Homeshield to let them know and they indicated I would not be charged for June. When June came, I was still charged for June so I had to call back to ask once again for money back. The call center indicated that I called too late before they processed the payment so the charge would fall off my July billing. At the beginning of July I called Homeshield to schedule my monthly treatment because I was going to be out of town. I informed the call center that I was going to be out of town and that was the reason for me scheduling my monthly service. The call center was able to get my monthly pest service schedule before I left, the call center did not indicate that I had a separate rodent treatment schedule for July 24. I left the country and while on my trip I got a text that my house would be serviced on July 24. I was pretty confused because I thought I had my house serviced and I even told the call center I would be out of town. Due to the 9 hour time difference I had to tell my brother to call Homeshield to cancel the appointment. On July 22, my brother informed me that he canceled my appointment and notified Homeshield that I would call to reschedule. On July 24, I got a text from the technician that he was about 30 minutes from my house to perform the service. I had to respond via text that I had cancelled my appointment and apologize that the call center did not inform him that I had cancelled. I am not too sure what is causing the breakdown in communication but I honestly feel terrible for these technicians not being informed of things. It also doesn't sit right with me that I have to apologize to the technician not for anything I did, but for the breakdown in communication caused directly by the call center. I also am not sure what is happening with the scheduling since before the no show incident in April I had technicians service my house every single month without issue. Update: Bryana from Homeshield called me on August 5 to learn more about the breakdown in billing, communication, and scheduling. She was really friendly, professional, and apologetic. I felt like she was not calling simply for me to fix my review but actually listened and wanted to make sure that as a customer I felt that things were remedied. She thoroughly explained my services and what Homeshield was going to do to help make everything right. She also informed me that she was going to reach out to my dad to make sure his experience as a customer was great. Overall, I am really happy with how Homeshield handled remedying the situation to ensure that I continued to receive better services in regards to billing and scheduling.

    Just found out today that I have been continuing to be charged for services that are not rendered…read more We're in the middle of a huge landscape upgrade and didn't need any service for past couple of months. I had mentioned to Darla to skip service because of this, and will resume when ready. But just noticed that I have been continued to be auto charged ($87 each time) good thing I looked as I was getting ripped off. Very surprised of this as I'd mentioned this for multiple months to get ahead of this situation and give HomeShield as much communication as possible. It is crappy feeling to have my money taken like that I called in and spoke with Luca and he was helpful in telling me that I'll get credited back for 2 months, and will have CC on hold so not charged. That made me feel good. He said I'd get confirmation email in a few minutes but it's been nearly 2 hours and no email and my CC still showing no credit/refund. They are happy to auto charge me, but cannot accommodate their current customers with the ability to pause service, causing additional headache for me I'll see if there is anything worth updating if/when it happens. otherwise will go straight to credit card company and dispute charges...I don't have time to keep going back to HomeShield to check if they did their work right Still considering if I will continue with HomeShield once I need service again; but I figure I'll have better choice when that time comes UPDATE: after reading other review of not being able to cancel service, I called right back and spoke with Patricia. I asked to cancel service, but she could not do so and had to transfer me to other department and ask me to hold for "2 minutes". After 2 minutes, she came back on saying no one could talk to me to cancel. Seriously?? I asked if I can get her my verbal authorization to relay my cancel message to someone. No can do, so I have to wait for someone to call me back so I can say "CANCEL" really frustrated now...

    Simple Pest Management

    Simple Pest Management

    4.8
    (415 reviews)

    Our experience with Simple Pest Management exceeded our expectations, and it began from the moment…read moreI picked up the phone to call them. Ayana, whom I spoke with when I reached out, was so kind, patient, and friendly with every question I had. Her professionalism and warm approach truly won our business, and the whole appointment notification system over text was seamless from start to finish. And then there's Omar! From the moment he arrived for our backyard inspection, it was clear we were in the hands of a seasoned professional. He was thorough, patient, and incredibly knowledgeable -- exactly what we needed when we discovered we actually had a squirrel situation on our hands (not a gopher, which is what a wildlife removal company told us the day before). Rather than just doing a quick walkthrough, he took the time to genuinely explain what was going on and answer every single question we had. His guidance gave us a real understanding of the problem, which made a stressful situation feel so much more manageable. We are truly grateful for the expertise and care this entire team put into helping us. Five stars, without question!

    So much I'm disappointed with. They made huge changes and none of it benefits the customer. Every…read moremonth you get outside treatment but if you want interior service you have to call and schedule for a separate day (it used to be the same day). The issue is I CAN NEVER GET A HOLD OF ANYONE. I keep leaving voicemails and NO ONE gets back to me to even schedule. What am I paying for? Also, they are using AI to handle customer phone calls which is insane. We're already looking for a new company.

    American Pest Control

    American Pest Control

    4.6
    (99 reviews)

    We've been using American Pest Control Services for the last 3 years for quarterly pest control…read moreservice and annual flea treatments as needed, and we've been very happy with their service. One thing I truly appreciate is their honesty and professionalism. Karen has helped me several times over the years and has always been upfront about what services were actually necessary -- and what wasn't. It's refreshing to work with a company that doesn't try to upsell or waste your money on treatments you don't need. Their services are affordable, reliable, and effective. During the construction phase of our ADU, we experienced a major increase in rodent activity due to debris and materials sitting around for months. Unfortunately, it turned into a full infestation. American Pest Control Services stepped in and completely handled the problem. They truly kicked it in the butt -- and we've had no rodent issues since. Another huge plus for us is that the rodent control methods and products they used were pet-friendly and environmentally conscious. As a pet owner, that was extremely important to me. I appreciate that they took the time to use solutions that helped protect our pets while still effectively solving the issue. Now that construction is finally finished, we no longer need rodent services, but we continue to use them for our quarterly maintenance and annual flea spray treatments because of the great experience we've had with them. Highly recommend them if you're looking for an honest, dependable, affordable, and pet-conscious pest control company.

    Great experience from front to back. Very responsive with the initial inquiry and they were able to…read morecome out in the same day. Also the lowest cost of the companies I researched. The tech that came out was very friendly and helpful. Overall outstanding service. Thanks again!

    Green Flash

    Green Flash

    4.9
    (832 reviews)

    Our experience with Green Flash was excellent. Amy set up our treatment for bugs the next day. The…read moretechnician Joe was friendly and efficient. Their prices can't be beat and they have a 30 day guarantee. Highly recommend Green Flash!

    I am giving Green Flash 2 stars based on a severely rushed recent inspection and the poor quality…read moreof their past repair work. Recently, I had them come out because I suspected termites in one of our rafter tails. To their credit, they correctly identified that specific spot as just fungus and didn't try to oversell me on treatments I didn't need. However, their inspection was incredibly brief. They spent only a few minutes scanning the house, didn't check the attic at all, and gave us the all-clear. A couple of days later, I had a second company come out for another look. They spent almost an hour doing a thorough inspection and found a severe termite infestation in a different rafter tail that was almost entirely hollowed out. They spotted the signs right through the paint. Green Flash completely missed this. On top of the missed inspection, the wood rot repairs Green Flash did for us 5 years ago (costing about $1,200) have both failed and need to be redone. They spliced a rafter tail that is now loose, and it turns out they miscut a replacement barge board on the back of the house. To cover up the bad cut, they glued a scrap piece of wood over it, which has since detached and is currently hanging off the board. Bottom line: They failed to do a thorough termite inspection, and their carpentry work doesn't hold up. I highly recommend getting a second opinion on their inspections and hiring a dedicated specialist for any actual wood repairs.

    Brothers Pest Works - pest_control - Updated August 2026

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