Hardly ever open now. They do a good job and are fast and priced super well, but it's hard to catch…read morethem when they're even available.

5 !! Friendly, fast & efficient & for a great price! I've been coming here since they've been in…read morethis location, & they never disappoint.

Shay is a rockstar! I was in need of a new beautician because my regular person was down due to…read moreCOVID, and while searching I found a new prospective and friend. There was great communication, customer service and camaraderie (even though we had just met). She taught me a few basics on how to care for my style, which has still kept up a week and a half later. I would definitely recommend her services to anyone looking for an exceptional experience.

I will never go to another salon. (SAFETY) Shay took all the…read morenecessary precautions to ensure she and I were safe by practicing CDC guidelines. She instructs her clients to wash their hands before entering the salon which I really appreciate because that let me know she wanted to eliminate any possibility of spreading potential germs/bacteria/viruses. We also wore our masks the entire time which made me feel safe. (SERVICE) When communicating my expectations, I could tell Shay was paying close attention. I asked for all-over-layers without losing length, and she did not disappoint. The layering technique she used was something I've never seen before. She customized a cut specifically for me, and my new haircut turned out beautifully! It was more than I could ever imagine! (OVERALL EXPERIENCE) Hands down, this was the BEST experience I've ever had at a salon! Not only was Shay professional and had amazing customer service/consultative skills - Shay was very kind and down to earth. She has positive energy and amazing talent. I can't wait to book an appointment for me and my family! Don't think twice - I highly recommend!

Atari (the owner) has been threading my face/eyebrows for sometime now…read more She is legitimately the sweetest person in this world. She ensures everything is sanitized in her office before each client is seated in her/the chair she uses. It's beyond clean. You can just "feel" it. I work in the medical field and I know what "clean" is. I can't even begin to explain to y'all just how amazing of a person and how clean and nice her business is. She's fast and efficient with her clients. She gives and provides the time. She doesn't rush and does a thorough job with each client. I plan to come back very soon, soon to have her do a full body wax.

My daughter really wanted to try eyebrow threading, having heard that it is fast, accurate, and…read moreless painful and damaging to the skin than waxing. We did a little research, read some reviews, and then bought a Groupon to try out Absolute. The long and short? We do not regret the choice at all. We went to the salon as a walk-in. We were greeted and taken back immediately. The owner, Arati, is friendly and efficient. Watching her thread is fascinating, truly. She also gave me info about an upcoming closing of the salon for her vacation so that we could prepare accordingly, and I appreciate that level of detail. She did an amazing job; Emma's eyebrows look fabulous. Emma did say the pain was more than she expected, considering what she was told by friends...but that's the process, not the technician. Next time it won't be as painful because she will have less hair! It is definitely less damaging than waxing (after all, it doesn't remove layers of skin), and her recovery (after normal swelling and redness) was very fast. We will return for follow ups!

WOAH! Literally my first words after I saw myself for the first time after getting my eyelash…read moreextensions. I LOVE my new classic set! This was my first experience ever with eyelash extensions & posting a selfie on YELP. I wish I would have gotten some pictures of the inside of the space but it is decorated so comfortably with big chairs in the waiting area and the 6ish stations are long wide tables with pillows for your head and to lift your knees and are divided by curtains. They give you a blanket and noise cancelling headphones with lash radio. I think I took a small cat nap but it was just very relaxing considering you're getting your face worked on! Booking was easy..you can do it online or call in. For your appointment arrive a few minutes early for some light paperwork but they will offer you water, coffee, etc. while you're waiting. My appointment lasted 2ish hours starting with paperwork to walking out the door. To kick off the appointment they did a little consultation on me to figure out what I was looking for in my lashes and measured my current ones and offered their advice based on all the above! In the first part of the apt my eyes were very watery (i didn't realize there would be drops after they shampoo your natural lashes and my eyes just hate eye drops:) ) BUT she was patient and helped me to get them to completely stop watering before we started by using a small fan. I am so happy with the classic silk set being someone who doesn't wear a ton of makeup. My lashes were really short (7mm, average is 10mm they said) and blonde and I think now they're about 13mm and i didn't even get them tinted. They feel really light and I can't even tell they are there. yay! I had a great experience here and am excited to keep this lash thing up. It's crazy how such a small change makes such a huge difference for your face. I was pretty bummed I got these done on a Monday and had nowhere to go to show them off!

The most unprofessional salon I have ever had to deal with. I received exactly one email after…read morebooking my appointment and never received a call or text message for confirmation or any additional information. The day of my appointment came -- one day prior to my 10-day vacation, mind you -- and no one answered the phone at the office. I called when the salon was supposedly open, so I ended up leaving a voicemail, which no one returned. After the call, I received an AI message asking how they could help me, and I replied, "I want to confirm my appointment for today." The operator replied with my appointment details and asked me to confirm if that was the correct appointment. I answered "yes," and it replied that my appointment had been confirmed. Almost two hours passed. I was five minutes from the salon and called because I ran into traffic and was worried I would be late. Well, it turns out I had no appointment because my supposed lash tech no longer works there, and no one bothered to inform me via email, call, or message. I asked if I could be seen by anyone else, and they said no. And to top it all off, when I asked why I wasn't informed earlier so I didn't have to drive all the way to the salon, the lady said, "Yeah, that's my fault. I was running late to work today." Disappointment is an understatement. Horrible customer service. All in all, I am grateful I didn't give them my money.

Asma is the very best!…read more I've had the super expensive lash by lash, tape your eyes open (which freaked me out!) lashes....lasted a week or so. I've had other cosmetologists adhere lashes to my eyelids, couple days and poof! Gone!! But Asma!! Asma!! Asma knows my lashes! She's adds in small clumps and I keep them 2 to 3 weeks. Washing them& my face gently, and with tender, loving care, as Asma has taught me. I am fair haired, my lashes are gone, no mascara works. My eyes weep. Asma works wonders! Gives me the confidence I need to speak publicly in front of hundreds of people! Stop by for a quick tune up!! Totally worth it! Super affordable! No more funky gross mascara for me!

Love asma. She used to be at lotus spa but its the same great service at a great new location. Same…read moreprice as well. Look forward to coming back again.

There are a few ladies here that usually take turns on who comes in. You can request a certain…read moreperson & they're happy to accommodate that, you just may have to wait for people ahead. I try to go earlier in the day & I get right in & out. Within 5-10 minutes. I pay $20 for my eyebrow & lip thread. Plus I tip, but that's totally optional. It's pretty quiet in there but it helps me to slow down. I've been going here for years & have never had any issues.

The quality of work was below average, I had to have her fix my individual lashes twice. The vibe…read moreis off, the shop is cold and the staff is under trained. She kept resting her hand on my forehead. I hadn't been her for awhile, but the most requested was not there and I should've left then lol That is what I get. Also, she wore no mask and was very unprofessional and I don't think she really understood English well enough to understand me. I will never understand why staff aren't trained properly on the beauty community.

Today, I was going to get my eyebrows waxed when I realized the place I was heading is no longer…read moreopen. I quickly scrambled to find a new spot to take care of my brows. I decided to go to Natural Eyebrows, and I'm pleased I did. The shop is located in a small strip with a parking lot. I parked and headed inside. I went midday on a Friday, and the only person there was an employee. She very warmly greeted me. I told her I was there for my brows, and she quickly got to work. I always sneeze when my brows are being threaded, and she dealt with that kindly. She worked quickly and efficiently. At the end, she gave me a little massage on my brows. How nice!! I've never gotten something like that before. It was only $12, and I was pleased with the result! I paid and left a tip after a great experience. I'll definitely be back!

This is not my normal threading salon, but I was able to walk right in. I received a personalized…read moreapproach and even a mini temple massage. Was very pleased with the service and price. Well done.

I went today with my friend because we wanted to use our Groupons. I have thick, fine shoulder…read morelength hair and she has longer, kinky curly hair. We arrived on time and were greeted warmly. I immediately told Jennifer (the manager) that we had a Groupon and she said that was great! We started quickly with a shampoo and condition, and then Jennifer got to work on my hair. She blow dried each layer and chatted the whole time with my friend and I. She used a few products but never, ever pushed us into selling us anything, she just explained what she was using and that was it. She finished with a curling iron and let me mess around with it and adjust as needed. My friend had a similar great outcome, her hair was stick straight and smooth. She was seen by Lataya. I have been to a few blow dry bars in Louisville and I have to say this is the best one yet. You can't beat the price ($30) , the girls were fun and the salon was clean. I will definitely be back. Just remember, when using a Groupon to tip based on the retail value and NOT what you paid!

Literally have never had such terrible customer service. Scheduled an appointment for last Friday…read more When I arrived at the mall, I tried to call Ooh La La to find out where they are located within the mall. The phone line continuously rolled to voicemail so I simply began to wander around the mall trying to find them for 20 minutes, call every few minutes. I finally found them and walked in 10 minutes late. I told them I had been trying to reach them for nearly 30 minutes, and they informed me their phone lines were perfectly fine (false- I even confirmed the number with them!) and that they couldn't fit me in for an hour now. Funny, because there was a stylist simply sitting in a chair playing on her phone. Beyond rude. I immediately left (knowing I'd be leaving a review here and contacting their management) and went promptly to another blowdry bar just down the road (with lovely yellow blowdryers), where I walked right in, as usual. I told the stylist there about my awful experience and she said she had heard this numerous times, and they even had a new stylist on their staff who had left Ooh La La for their team due to the poor management. TLDR: This place is awful and there are too many nice places in town to waste your time here. Good luck surviving in a competitive market.

Worst customer service in the state of Kentucky. Employees will not communicate with customers…read moreintelligibly. It's like they don't understand what you're saying? It's one of the weirdest businesses I've ever been in, ever. Save yourself... Don't go!

She does a really good job but is always talking on the phone when she is working on you. Just…read moreseems very impersonal and rude.

Oh...my....wow!!! When I gazed into the mirror, mirror not on the wall (in my hand), I saw that I…read moream the fairest of them all! You spend a pretty penny on these types of services and sometimes they're good, sometimes ok, sometimes great. On some occasions, you get your money's worth and even more. I always keep my expectations realistic. This artist exceeded them. Thank you, The Brow Boutique. You will definitely be seeing this pair of brows again. Whew, I can't wait to get in front of the camera now for my passport renewal photo. You know a helluva good job was done when you're excited to have your photo taken for the government. And what a beautiful salon, from the front desk to the aestheticians to the plant life to the clientele. The client after me came early and offered both of us coffees from up the street. Highly recommended!

I paid 20 dollars just for them to rush my eyebrows and not how i wanted them and on top of that…read morethey cut my eyelids cause of how bad of a job they did.